User Manual
Table Of Contents
- Copyright
- Terms of Use
- About
- Contents
- Introduction
- Printer Features
- Printer Features
- Inside the ZD620 Dual Capacity Ribbon Roll Printer
- Inside the ZD620 and ZD420 Direct Thermal Printers
- Inside the ZD420 Ribbon Cartridge Printer
- Label Dispenser Option (field installable) - All Models
- Cutter Option (field installable) - All Models
- Linerless Media Tear-Off Option (Direct Thermal Models Only)
- Linerless Cutter Option (Direct Thermal Models Only)
- Identifying Platen Drive Rollers Types
- Printer Power Supply Options
- ZD620 and ZD420 Locking Printer Features
- Zebra Print Touch
- Printer Features
- Install Hardware Options
- Field Installable printer Accessories and Options
- Printer Connectivity Modules
- Media Handling Options
- Installing the Attached Power Supply Base Options
- Controls and Indicators
- Printer Configuration Menus
- Setup
- Printer Setup Overview
- Select a Location for the Printer
- Install Printer Options and Connectivity Modules
- Attaching Power
- Getting Ready to Print
- Loading Roll Media
- Loading Thermal Transfer Roll Ribbon
- Loading the ZD420 Ribbon Cartridge
- Run a SmartCal Media Calibration
- Test Printing with the Configuration Report
- Detecting a Media Out Condition
- Detecting a Ribbon Out Condition
- Connecting your Printer to a Computer
- Wi-Fi and Bluetooth Classic Wireless Connectivity Option
- Setup for Windows® OS
- Print Operations
- Thermal Printing
- Determining Your Printer’s Configuration Settings
- Select a Print Mode
- Adjusting the Print Quality
- Darkness Control
- Adjusting the Print Width
- Printing on Fan-Fold Media
- Printing with Externally Mounted Roll Media
- Using the Label Dispenser Option
- Using the Linerless Options
- Sending Files to the Printer
- Printer Fonts
- EPL Line Mode - Direct Thermal Printers only
- Zebra® ZKDU — Printer Accessory
- ZD620 and ZD420 Locking Printer Option
- ZBI 2.0™ — Zebra Basic Interpreter
- Setting the Power Failure Recovery Mode Jumper
- USB Host Port and Link-OS Demonstration Examples
- USB Host
- USB Host and Printer Usage Examples
- Items Required for the USB Host Exercises
- Files for Completing the Exercises
- Exercise 1: Copy Files to a USB Flash Drive and Perform USB Mirror
- Exercise 2: Print a Label Format from a USB Flash Drive
- Exercise 3: Copy Files to/from a USB Flash Drive
- Exercise 4: Enter Data for a Stored File with a USB Keyboard and Print a Label
- Using the USB Hosts Port and the NFC Capabilities
- Maintenance
- Troubleshooting
- Resolving Alerts and Errors
- Resolving Print Issues
- Communication Issues
- Miscellaneous Issues
- Tools
- Printer Diagnostics
- Power-On Self Test
- SmartCal Media Calibration
- Configuration Report (CANCEL Self Test)
- Printer Network (and Bluetooth) Configuration Report
- Print Quality Report (FEED self test)
- Reset Printer Factory Defaults (PAUSE + FEED Self Test)
- Reset Network Factory Defaults (PAUSE + CANCEL Self Test)
- Reset Button
- Communication Diagnostics Test
- Sensor Profile
- Advanced Mode
- Factory Test Modes
- Printer Diagnostics
- Interface Connector Wiring
- Dimensions
- Media
- ZPL Configuration
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Setup
Getting Ready to Print
The printer setup cannot be completed without media. The media may be labels, tags,
tickets, receipt paper, fan-fold stacks, tamper proof labels, etc. Ideally choose the same
media used for normal operation. This will help you identify any setup and real application
issues while using this guide. The printer does not come with media.
The Zebra Web site or your reseller may be able to help you select the right media for your
intended printing application. Find media at: www.zebra.com/supplies
Preparing and Handling Media
Careful handing and storage of your media is important in order to maximize print quality.
If the media becomes contaminated or dirty, it can damage the printer and cause defects
in the printed image (voids, streaks, discoloration, compromise the adhesive, etc.).
Important •
During manufacturing, packaging, handling and storage, the outside length of
media may become dirty or contaminated. We recommend removing the outside layer of
the media roll or stack. This will remove any contaminants which might be transferred onto
the printhead during normal operation.
Media Storage Tips
• Store media in a clean, dry, cool, dark area. Direct thermal media is chemically
treated to be heat sensitive. Direct sunlight or heat sources may ‘expose’ the
media.
• Do not store media with chemicals or cleaning products.
• Leave media in its protective packaging until it is going to be put in the printer.
• Many media types and label adhesives have a ‘shelf life’ or expiration date.
Always use the oldest, viable (non-expired) media first.
Loading Roll Media
All of the ZD620 and ZD420 4 inch Link-OS printers load print media rolls the same. The
printers support the three basic types of media:
• Continuous (receipt, etc.) with no marks to define print length,
• Marked media (black lines, black marks, notches, or holes) to define print length
• Label media that uses the sensor to look through the media backing (liner) to see
the beginning and end of labels on the roll.