User Manual
Table Of Contents
- Terms of Use
- Publication Date
- About
- Contents
- Introduction
- Printer Features
- Controls and Indicators
- Setup
- Printer Setup Overview
- Select a Location for the Printer
- Attaching Power
- Getting Ready to Print
- Loading Roll Media
- Run a SmartCal Media Calibration
- Test Printing with the Configuration Report
- Detecting a Media Out Condition
- Connecting your Printer to a Computer
- Wi-Fi and Bluetooth Classic Wireless Connectivity Option
- Setup for Windows® OS
- Print Operations
- Maintenance
- Troubleshooting
- Interface Connector Wiring
- Dimensions
- Media
- ZPL Configuration
Troubleshooting
89
Resolving Print Issues
This section helps you identify issues with printing or print quality, the possible causes, and the
recommended solutions.
Issue: General Print Quality Issues
The printed image does not look right.
Possible Cause - 1
The printer is set at an incorrect darkness level and/or print speed.
Resolution Adjust the printers Darkness setting. See Adjusting the Print Quality.
Possible Cause - 2
The printhead is dirty.
Resolution Clean the printhead. See Cleaning the Printhead.
Possible Cause - 3
The platen roller is dirty or damaged.
Resolution Clean or replace the platen. Platens can wear out or get damaged. See Platen Cleaning and
Replacement.
Possible Cause - 4
You may be using the wrong power supply.
Resolution Verify you are using the power supply that came with this printer.
Possible Cause - 5
The printhead has worn out.
Resolution Contact your Zebra partner or Zebra Tech Support for assistance.