User Manual
Table Of Contents
- Terms of Use
- Publication Date
- About
- Contents
- Introduction
- Printer Features
- Controls and Indicators
- Setup
- Printer Setup Overview
- Select a Location for the Printer
- Attaching Power
- Getting Ready to Print
- Loading Roll Media
- Run a SmartCal Media Calibration
- Test Printing with the Configuration Report
- Detecting a Media Out Condition
- Connecting your Printer to a Computer
- Wi-Fi and Bluetooth Classic Wireless Connectivity Option
- Setup for Windows® OS
- Print Operations
- Maintenance
- Troubleshooting
- Interface Connector Wiring
- Dimensions
- Media
- ZPL Configuration
Troubleshooting
87
CUT ERROR
The cutter blade is bound and is not moving properly
Possible Cause - 1
Media, adhesive, or external object has stopped the cutter blade from operating.
Resolution 1Turn the printer off by holding the power using the POWER button down for 5 seconds. Wait
for thee printer to shutdown completely. Turn the printer on.
Resolution Contact your Zebra partner or Zebra Tech Support for assistance.
Cut Warning • There are no operator serviceable parts in the cutter unit. Never remove the cutter cover (bezel). Never
attempt to insert objects or fingers in to the cutter mechanism.
Note • Using unapproved tools, cotton swabs, solvents (including alcohol), etc. all may damage or shorten the cutter’s
usable life or cause the cutter to jam.
Alert: PRINTHEAD OVER TEMP
The printhead is over temperature and paused to allow the printhead to cool.
Possible Cause - 1
The printer is printing a large batch job, typically with large amounts of print.
Resolution The print operation will resume after the printhead has cooled.
Possible Cause - 2
The ambient temperature at the printers location exceeds the specified operating range. Sometimes,
ambient temperatures in the printer can be higher if it is in direct sunlight.
Resolution Move the printer location or cool ambient temperature where the printer is operating.