User Manual

Maintenance
75
Cleaning the Printhead
Always use a new cleaning pen on the printhead (an old pen carries contaminants from its previous use
that may damage the printhead).
When you load new media, you should clean the printhead for optimal print operations.
Hot Surface Caution • The printhead becomes hot while printing. To protect from damaging the printhead and
risk of personal injury, avoid touching the printhead. Only use the cleaning pen to perform printhead maintenance.
ESD Caution • The discharge of electrostatic energy that accumulates on the surface of the human body
or other surfaces can damage or destroy the printhead and other electronic components used in this
device. You must observe static-safe procedures when working with the printhead or the electronic
components under the top cover.
Direct Thermal Printers
When you load new media, you can also clean the printhead.
1. Rub the cleaning pen across the dark area of the printhead. Clean from the middle to the outside. This
will move adhesive transferred from the edges of media to the outside of media path.
2. Wait one minute before closing the printer to allow the components to dry.