User guide

40
Network Issues
The wireless adapter keeps connecting even when not desired.
Disable the desired wireless adapter from the Tablet Center.
1. Open the Tablet Center.
2. Tap the Wireless Settings button in the Tablet Center.
The Windows Network & Internet menu opens.
3. Tap the wireless network you want to disable and tap Disconnect.
I cannot connect to a wired Ethernet network.
To connect to an Ethernet network, your R12 must be connected to an XSLATE R12-Series Docking
Station. The Ethernet port for the R12 is on the back of the dock. (You can also use the Y-cable that is
sold separately.)
 The connection might be loose. Remove the Ethernet cable and reconnect it.
 The Ethernet network might be experiencing problems. Check with someone near you to
determine if he or she has network access.
 Replace the Ethernet cable.
Wi-Fi Issues
Your R12 might not have located a Wi-Fi network.
1. Open the Tablet Center and tap Wireless Settings.
2. Make sure that the switch for Wi-Fi is On.
3. Select the network that you want from the list of available networks.
4. You might not have access to the network. Obtain a user name and password from a network
administrator.
5. The security settings in your tablet might prevent a connection. For example, the network
might not be broadcasting the network name (SSID) or encryption might be required. Check
with your system administrator.
Bluetooth Issues
I cannot connect to a Bluetooth device.
Make sure that Bluetooth power is on.
1. Open the Tablet Center, and tap Power in the left pane
2. Make sure that the switch beside Bluetooth is On.
Power is now on for Bluetooth connections.