Specifications

79
Error Codes and Status Reporting
Errors
03/05/2009 TTPM2™ Installation and Programming Manual P1003645-001
Errors
TTPM2 reports error conditions in the form of error codes. An error condition is reported as a
NAK (15H) followed by a one-character error code. The error codes have been defined,
starting with ASCII character "1" (31H) according to the following table:
"1" No paper in the entry path selected with !L1, !L2, !L17, or !L18.
"2" Paper jam when executing !L1, !L2, !L17, or !L18.
"3" Reserved.
"4" Cutter error. No full cut performed. Cutter blade returned to home position
by reversing the cutter motor.
"5" Cutter error. Cutter blade not returned to home position.
"6" Cutter error. Cutter blade not moving. If this error code is received
immediately after power ON, it indicates that something is wrong with the
+24V supply.
"7" Paper jam when executing the !P command.
"8" Magnetic encoding on track 2 (or center track) failed.
"9" Magnetic encoding on track 1 or 3 failed.
"A" Not possible to read magnetic information with !D, !D1, !D2, or !D3
commands.
”B” No document inserted within time limit following an !L3 command (front
load).
”C” Document inserted (front load) but immediately retracted.
”D” Document inserted through front load is blocked.
”E” Document blocked in the front load input feeder during an !L3 command.
Also used when combining the characters | and } in a hex magnetic string
to get normal behavior if the encoding was successful. If an error occurs
then the ticket is transported back to the start position and NAK + ‘E’ is
sent.
“G” Document found in the ticket path during power on has been erased,
VOID-printed and ejected.
a
a. Introduced in firmware 1660-xxx version 3.30 and for other firmware in version 4.11
P If !P is sent to the printer and paper is out, it replies with NAK + P and
discards data.
b
b. Introduced in firmware version 4.13
"X" Critical error. This is issued when the printer must be turned off, error
condition cleared, then turned off again.
c
c. Added to version xxxxx-330
Note •
For TTPM2 to send ACK, or NAK + error codes, the DIP-switch 6 on the TTPM2
control board must be set to ON. Position OFF places the unit in a silent mode preventing
these codes from being transmitted to the host computer.