TC25 Rugged Smartphone User Guide for Android ™ Version 7.1.2 MN-003051-02 Rev.
Copyright © 2017 ZIH Corp. and/or its affiliates. All rights reserved. ZEBRA and the stylized Zebra head are trademarks of ZIH Corp., registered in many jurisdictions worldwide. Google, Google Play and other marks are trademarks of Google Inc. All other trademarks are the property of their respective owners. COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/copyright. WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
Table of Contents Copyright ........................................................................................................................................... 2 Terms of Use .................................................................................................................................... 2 Revision History ................................................................................................................................ 2 Table of Contents.............................
Table of Contents Setting Screen Timeout Setting ................................................................................................ Setting Font Size ....................................................................................................................... General Sound Setting .................................................................................................................... Wake-Up Sources .........................................................................
Table of Contents Performing a Soft Reset ............................................................................................................ Performing a Hard Reset .......................................................................................................... Suspend Mode ................................................................................................................................ Transferring Files with a Host Computer via USB ........................................
Table of Contents Working with Photos ................................................................................................................. Viewing and Browsing Photos ............................................................................................. Cropping a Photo ................................................................................................................ Setting a Photo as a Contact Icon ..........................................................................
Table of Contents Wireless Wireless Wide Area Networks ...................................................................................................... Sharing the Mobile Data Connection ...................................................................................... USB Tethering ................................................................................................................... Bluetooth Tethering ..................................................................................
Table of Contents Installation ............................................................................................................................... Charging .................................................................................................................................. Power Pack Charging ............................................................................................................. Charging Temperature ..............................................................
About This Guide This guide provides information about using the TC25 rugged smartphone and accessories. NOTE Screens and windows pictured in this guide are samples and can differ from actual screens. This guide applies to model numbers: TC25AJ, TC25BJ, and TC25CJ. Configurations This guide covers the following configurations: Access Door 8 MP Camera Data Capture RAM/Flash Memory Configuration Operating System Android 7.
About This Guide • Applications provides information on using applications installed on the TC25. • Data Capture provides information on capture barcode data. • Wireless provides information on the various wireless options. • Accessories provides information on using the accessories for the TC25. • Maintenance and Troubleshooting includes instructions on cleaning and provides troubleshooting solutions for potential problems during TC25 operation.
About This Guide • Model number or product name • Software type and version number. Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved shipping container is not used.
Getting Started This chapter provides information for getting the device up and running for the first time. Unpacking Carefully remove all protective material from the TC25 and save the shipping container for later storage and shipping. 1. Verify that the following were received: • TC25 rugged smartphone • Regulatory Guide. 2. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer Support center immediately. 3.
Getting Started Features Figure 1 TC25 Front View 13 12 11 10 9 8 7 1 6 2 5 4 3 Table 2 Front View Features Number 1 Item Scan Button Function Initiates data capture (programmable). Yellow button: TC25 with SE4710 imager. Gray button: TC25 with SE2100 imager. 2 PTT Button Initiates push-to-talk communications (programmable). 3 Microphone Use for communications in Handset mode. 4 Power Contacts Provides power for charging the TC25.
Getting Started Table 2 Front View Features (Continued) Number Item Function 12 Light Sensor Determines ambient light for controlling display backlight intensity. 13 Proximity Sensor Determines proximity for turning off display when in handset mode. Figure 2 TC25 Rear View 7 8 9 6 5 1 2 3 Table 3 4 Back View Features Number Item Function 1 Imager Window Provides data capture using the imager. 2 Power Button Turns the display on and off.
Getting Started Setup Perform this procedure to start using the TC2X for the first time. 1. Install a micro secure digital (SD) card (optional). 2. Installing a nano SIM card 3. Charge the TC25. 4. Power on the TC25. Installing a microSD Card The microSD card slot provides secondary non-volatile storage. The slot is located under the access door. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.
Getting Started Figure 4 3. Align the microSD card with the SD card slot. Figure 5 4. Remove Access Door Align microSD Card Push the microSD card into the SD card slot. Figure 6 Push microSD Card into the SD Card Slot 5. Replace the access Door. 6. Secure the access door using the two screws.
Getting Started Figure 7 Secure Access Door Installing the SIM Card NOTE Only use a nano SIM card. Only use nano SIM cards that meet the ESTI TS102.221 standard for nano SIM cards, form factor 4FF (0.67 mm thick). Do not use SIM cards that are cut from thicker mini or micro SIM cards. CAUTION Use proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded. 1.
Getting Started Figure 9 3. Push the SIM card in until it locks into the slot. Figure 10 4. Align SIM Card with Slot Push SIM Card into Slot Re-install the access door. Figure 11 Replace Access Door Charging the Battery Before using the TC25 for the first time, charge the internal battery until the green Charging/Notification light emitting diode (LED) remains lit. To charge the TC25 use a USB-C cable or a cradle with the appropriate power supply.
Getting Started The internal battery charges from fully depleted to 90% in approximately four hours and from fully depleted to 100% in approximately five hours. NOTE In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately 10 hours of use. Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the TC25 in sleep mode. Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F).
Getting Started Figure 13 Charging with USB Cable Charging Indicators Table 4 Charging/Notification LED Charging Indicators State LED Indication Off TC25 is not charging. TC25 is not inserted correctly in the cradle or connected to a power source. Charger/cradle is not powered. Slow Blinking Amber (1 blink every 4 seconds) TC25 is charging. Slow Blinking Red (1 blink every 4 seconds) TC25 is charging but the battery is at end of useful life.
Getting Started Google Account Setup NOTE The TC25 has to be connected to the internet in-order to set up a Google ™ account. The first time the TC25 starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google account, configure Google Wallet for purchasing items from the Play Store, entering your personal information, and enabling backup/restore features. Replacing the microSD Card To replace the microSD card: 1. Press the Power button until the menu appears. 2.
Getting Started Figure 15 Remove microSD Card 8. Lift the microSD card. 9. Align the replacement microSD card with the SD card slot. Figure 16 Align microSD Card 10. Push the microSD card into the SD card slot. Figure 17 Push microSD Card into the SD Card Slot 11. Replace the access Door. 12. Secure the access door using the two screws.
Getting Started Figure 18 Secure Access Door 13. Replace the hand strap, if required. 14. Press and hold the Power button to turn on the TC25. Replacing the SIM Card NOTE Only use a nano SIM card. CAUTION Access door must be replaced and securely seated to ensure proper device sealing. TC25 must be powered off when replacing the SIM card. To replace the SIM card: 1. Press the Power button until the menu appears. 2. Touch Power off. 3. Touch OK. 4.
Getting Started Figure 19 Remove Access Door 6. Push the SIM card in to eject the card. 7. Remove the SIM card from the slot. 8. Align the replacement SIM card with the SIM card slot with the contacts facing down and the cut edge toward the top of the device. Figure 20 9. Align SIM Card with Slot Push the SIM card in until it locks into the slot. Figure 21 Push SIM Card into Slot 10. Re-install the access door.
Getting Started Figure 22 Replace Access Door 11. Replace the hand strap, if required. 12. Press and hold the Power button to turn on the TC25. Accessing Device Settings Throughout this guide, the user can access device settings: 1. Swipe down from the status bar and then touch . 2. On the Home screen, swipe up from the bottom of the screen and touch . Battery Management NOTE Prior to checking the battery charge level, remove the TC25 from any AC power source (cradle or cable).
Getting Started Figure 23 Battery Screen The Battery screen lists the applications using the battery. The discharge graph at the top of the screen shows the rate of the battery discharge since last charged (short periods of time when connected to a charger are shown as thin green lines at the bottom of the chart), and how long it has been running on battery power. Touch an application in the Battery screen to display details about its power consumption.
Getting Started • Set the TC25 to turn off when not in use. See Scheduled Power On and Off on page 51. • Reduce screen brightness. See Setting the Screen Brightness on page 28. • Turn off all wireless radios when not in use. • Turn off automatic syncing for Email, Calendar, Contacts and other applications. • Minimize use of applications that keep the TC25 from suspending, for example, music and video applications. Turning Off the Radios To turn off all the radios: 1.
Getting Started 1. Swipe down with two fingers from the status bar to open the quick access panel. 2. Slide the icon to adjust the screen brightness level. Figure 25 Brightness Slider To let the TC25 automatically adjust the screen brightness using the built-in light sensor: 1. Swipe down from the status bar and then touch . 2. Touch 3. Touch Brightness Level. 4. Touch Adaptive brightness to automatically adjust the brightness. 5. Touch Display. .
Getting Started 1. Swipe down from the status bar and then touch 2. Touch 3. Touch Font size. Figure 26 4. 5. . Display. Font Settings Select one of the font size values. • Small • Default (default) • Large • Largest Touch . General Sound Setting Use the Sounds settings to configure media and alarm volumes. 1. Swipe down from the status bar and then touch 2. Touch . Sounds.
Getting Started Figure 27 Sound and Notification Screen • Media volume - Controls the music, games and media volume. • Alarm volume - Controls the alarm clock volume. • Ring volume - - Controls the ringtone volume. • Also vibrate for calls - Turn on the switch to make the device vibrate when a call is received (default – disabled). • Do not disturb - Mutes the TC25 so that it does not make sounds or vibrate when you do not want it to. • Priority only allows - Use to set priorities.
Getting Started • Emergency broadcasts - Touch to configure emergency broadcast settings and notifications. • Other sounds • Dial pad tones - Play a sound when pressing keys on dial pad (default - disabled). • Screen locking sounds - play a sound when locking and unlocking the screen (default – enabled) • Charging sounds - Not applicable. • Touch sounds - Play a sound when making screen selections (default – enabled).
Using the TC25 This chapter explains the buttons, status icons, and controls on the TC25, and provides basic instructions for using the TC25 including resetting the TC25 and entering data. Google Mobile Services The TC25 with GMS contains applications and services that provide additional functionality to the TC25. GMS includes: • Applications - GMS adds a variety of Google applications and associated widgets including Chrome, Gmail, Drive and Maps.
Using the TC25 Figure 29 Home Screen 1 2 7 8 6 3 Table 5 4 5 Home Screen Items Item Description 1 — Status Bar Displays the time, status icons (right side), and notification icons (left side). For more information see Status Bar on page 35 and Managing Notifications on page 37. 2 — Widgets Launches stand-alone applications that run on the Home screen. See Application Shortcuts and Widgets on page 40 for more information. 3 — Back Displays the previous screen.
Using the TC25 5. Rotate the device. Figure 30 Rotated Home Screen Status Bar The Status bar displays the notification icons (left side), time and status icons (right side). NOTE Some status icons may not appear in the Status bar if there are too many icons to display. Figure 31 Notification and Status Icons Notification Icons Status Icons If there are more notifications than can fit in the Status bar , displays indicating that more notifications exist.
Using the TC25 Table 6 Status Icons (Continued) Icon Description Indicates that the main battery is charging. Indicates that all sounds except media and alarms are silenced and vibrate mode is active. Indicates that the Airplane Mode is active. All radios are turned off. Indicates that Bluetooth is on. Indicates that the TC25 is connected to a Bluetooth device. Connected to a Wi-Fi network. Not connected to a Wi-Fi network or no Wi-Fi signal. Connected to an Ethernet network.
Using the TC25 Notification Icons Table 7 Notification Icons Icon Description Indicates the main battery is low. Indicates that more notifications are available for viewing. Indicates that data is syncing. Indicates an upcoming event. Indicates that an open Wi-Fi network is available. Indicates that a song is playing. Indicates that a problem with sign-in or sync has occurred. Indicates that the TC25 is uploading data.
Using the TC25 Figure 32 Notification Panel To respond to a notification, open the Notifications Panel and then touch a notification. The Notifications Panel closes and the subsequent activity is dependent on the notification. To clear all notifications, open the Notifications Panel and then touch CLEAR ALL. All event-based notifications are removed. Ongoing notifications remain in the list. Ongoing notifications remain in the list. To close the Notification Panel, swipe the Notifications Panel up.
Using the TC25 Quick Settings Use Quick Settings to get to frequently used settings, like turning on airplane mode. To open Quick Settings bar, swipe down from the top of the screen with two fingers or twice with one finger. Figure 33 Quick Settings Bar To see the full Quick Settings panel: • If the TC25 is locked, swipe down once. • If the TC25 is unlocked, swipe down once with 2 fingers, or twice with one finger. • If the Quick Settings bar is open, touch the Down arrow.
Using the TC25 • Nearby - Helps find and interact with services and devices close to the device. Edit Icons on Quick Settings The first several setting tiles become the Quick Settings bar. To move a setting tile: 1. Touch and drag a setting tile to another location. 2. Release the tile. 3. Touch to save tiles and return to quick settings. To add a setting tile: 1. Open Quick Settings. 2. Touch 3. Slide Quick Settings panel up to reveal additional tiles. 4.
Using the TC25 5. Touch and hold the widget until the Home screen appears. 6. Position the widget on the screen and then release. Moving Items on the Home Screen 1. Touch and hold the item until it floats on the screen. 2. Drag the item to a new location. Pause at the edge of the screen to drag the item onto an adjacent Home screen. 3. Lift finger to place the item on the Home screen. Removing an Application Shortcut or Widget from the Home Screen 1. Go to the desired Home screen. 2.
Using the TC25 1. Touch and hold the folder icon until it enlarges. 2. Drag the folder to 削除 and release. Home Screen Wallpaper To change the Home screen wallpaper: 1. Touch and hold on the screen until the menu appears. 2. Touch WALLPAPERS. 3. Touch My photos to select a photo from Gallery or select one of the pre-installed photos. 4. Touch Save wallpaper. Using the Touchscreen Use the multi-tap sensitive screen to operate the device.
Using the TC25 Entering Numbers, Symbols and Special Characters To enter numbers and symbols: • Touch and hold one of the top-row keys until a menu appears then select a number. Keys with alternate characters display an ellipsis ( ... ) below the character. • Touch and hold the Shift key with one finger, touch one or more capital letters or symbols to enter them, and then lift both fingers to return to the lowercase keyboard. • Touch • Touch the to switch to the numbers and symbols keyboard.
Using the TC25 Do Not Disturb Feature This mode mutes the TC25 so that it does not make sounds or vibrate. For example, use Do Not Disturb to: • Automatically limit sounds at night or during events • Mute interruptions other than alarms • Get alerted to messages only from favorite contacts. Limit Sounds and Vibrations Mute the TC25 completely, or let through the important alarms or important calls.
Using the TC25 NOTE: To quickly turn on Alarms Only, with the screen on, press and hold the Volume Down button until the volume is all the way down. Then, press Volume Down again to turn on Alarms Only. To turn off Alarms Only, press either the Volume Up or Volume Down button and the touch END NOW in the alert message. Then, press Volume Up again to turn on Alarms Only. Priority Notifications Only To only be interrupted by important notifications, choose Priority Only.
Using the TC25 • 5. Do not disturb: Choose whether the rule uses Alarms only, Priority only, or Total silence. Touch the On/Off text or switch at the top to turn on the rule. Silence Sounds During Events and Meetings To automatically silence the TC25 during events or meetings, set an event rules. 1. Swipe down from the status bar and then touch 2. Touch 3. To edit the default rule, touch Event. Or, to create a new rule, touch Add rule > Event rule. 4. Edit the rule settings. 5. .
Using the TC25 Applications The APPS screen displays icons for all installed applications. The table below lists the applications installed on the TC25. Refer to the TC25 Rugged Smartphone Integrator Guide for Android Version 7.1 for information on installing and uninstalling application. Table 8 Applications Icon Description Bluetooth Pairing Utility – Use to pair a Bluetooth Imager with the TC25 by scanning a barcode. Calculator - Provides the basic and scientific arithmetic functions.
Using the TC25 Table 8 Applications (Continued) Icon Description DWDemo - Provides a way to demonstrate the data capture features using the imager. See DataWedge Demonstration on page 83 for more information. File Browser - Organize and manage files on the TC25. See File Browser on page 67 for more information. Gmail - Use to send and receive email using a Google email account. Google - Launches Google search application.
Using the TC25 Table 8 Applications (Continued) Icon Description RxLogger - Use to diagnose device and application issues. See the TC25 Rugged Smartphone Integrator Guide for Android Version 7.1.2 for more information. RxLogger Utility - Use to diagnose device and application issues. See the TC25 Rugged Smartphone Integrator Guide for Android Version 7.1.2 for more information. Settings - Use to configure the TC25. Sound Recorder - Use to record audio.
Using the TC25 Figure 39 2. APPS Window Example Slide the APPS window left or right to view more application icons. Touch an icon to open the application. See Application Shortcuts and Widgets on page 40 for information on creating a shortcut on the Home screen. Switching Between Recent Applications 1. Touch Figure 40 . A window appears on the screen with icons of recently used applications. Recently Used Applications 2. Slide the window up and down to view all recently used applications. 3.
Using the TC25 When locked, a pattern, PIN or password is required to unlock the device. Press the Power button to lock the screen. The device also locks after a pre-defined time-out. Press and release the Power button to wake the device. The Lock screen displays. Swipe the screen up to unlock. If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock screen. If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen.
Using the TC25 Figure 43 3. Scheduled Power On and Off In the Scheduled power on section, touch the on/off switch. Figure 44 Set Power Schedule 4. Touch the time. 5. Use the clock dialog box to set the power on time and touch Done. by default, the power on time occurs everyday. 6. Touch the day circles disable power on for a specific day. 7. Deselect the Repeat checkbox to disable daily repeating and set the TC25 power on at the next set time. 8. Repeat for scheduled power off settings. 9.
Using the TC25 Figure 45 Power Off Touch Shutdown to power off, Cancel to not power off or the device powers off automatically after a 20 seconds. Resetting the Device There are two reset functions, soft reset and hard reset. Performing a Soft Reset Perform a soft reset if applications stop responding. 1. Press and hold the Power button until the menu appears. 2. Touch Reset. 3. The device reboots.
Using the TC25 Transferring Files with a Host Computer via USB Connect the TC25 to a host computer using the USB Charging cable or the 1-Slot USB cradle to transfer files between the TC25 and the host computer. See Accessories for more information. When connecting the TC25 to a host computer, follow the host computer’s instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files.
Using the TC25 Figure 47 Use USB Dialog Box 3. Touch Transfer photos (PTP). 4. On the host computer, open a file explorer application. 5. Open the SD card or the Internal storage folder. 6. Copy or delete photos as required. Disconnect from the Host Computer CAUTION Carefully follow the host computer’s instructions to unmount the microSD card and disconnect USB devices correctly to avoid losing information. 1. On the host computer, unmount the device. 2.
Calls Make a phone call from the Phone application, the Contacts application or other applications or widgets that display contact information. Emergency Calling The service provider programs one or more emergency phone numbers, such as 911 or 999, that the user can call under any circumstances, even when the phone is locked, a SIM card is not inserted or the phone is not activated. The service provider can program additional emergency numbers into the SIM card.
Calls NOTE: Adjust the conversation phone volume during a call. Adjusting the volume while not in a call affects the ring and notification sound levels. Making a Call Using the Dialer Use the dialer tab to dial phone numbers. 1. On the Home screen touch 2. Touch Figure 48 . . Dialer Screen 3. Touch the keys to enter the phone number. 4. Touch below the dialer to initiate the call.
Calls Figure 49 5. Call in Progress • - touch to send audio to the speakerphone. • - touch to mute the call. • - touch to display the dial pad. • - touch to place the call on hold (not available on all services). • - touch to create a conference call. • - touch to turn volume boost on or off. Touch to end the call. If using a Bluetooth headset, additional audio options are available. Touch the audio icon to open the audio menu.
Calls • - indicates that audio is routed to the speakerphone. • - indicates that audio is routed to the earpiece. Dialer Dialing Options The dialer provides options to save the dialed number to contacts, insert pauses and wait into the dial string and options for setting the Call settings. Enter at least one digit to access these options. Touch to access the following: • Add 2–sec pause - pause the dialing of the next number for two seconds. Multiple pauses can be added sequentially.
Calls Using the Contacts Application To make a call from the Contacts application: 1. Touch Figure 52 . Contact Application 2. Touch a contact name. 3. Touch to initiate a call. Making a Call Using Call History Call History is a list of all the calls placed, received, or missed. It provides a convenient way to redial a number, return a call, or add a number to Contacts. Arrow icons beside a call indicate the type of call.
Calls Figure 53 Call History Tab 3. Touch next to the contact to initiate the call. 4. Touch the contact to perform other functions. 5. Touch to end the call. Making a Conference Call To create a conference phone session with multiple people. NOTE: Conference Calling and the number of conference calls allowed may not be available on all services. Please check with the service provider for Conference Calling availability. On the Home screen touch . 1. Touch . 2.
Calls Figure 54 8. Touch Figure 55 9. Touch Two Calls icon to create a conference call with three people. Merged Calls to add another call. The conference is placed on hold. 10. Touch the keys to enter the another phone number. 11. Touch below the dialer to initiate the call. 12. Touch to add the third call to the conference. 13. Touch Manage Conference call to view all callers.
Calls Figure 56 Un-merge Calls 14. To remove a caller from the conference, touch next to the caller. To speak privately with one party during a conference call, touch . To include all parties again, touch Making a Call Using a Bluetooth Headset To make a call using a Bluetooth headset: 1. Pair the Bluetooth headset with the device. 2. Press the Call button on the Bluetooth headset. 3. Say “Call” and then the number or contact name. 4.
Calls Figure 58 Incoming Call Locked Screen When a call arrives, touch the white phone icon and slide over one of these icons: • Answer call - Start talking to the caller. • Send to voice mail - Direct the caller to leave a voice mail message. • Send a message - Opens a list of quick text responses. Touch one to send it to the caller immediately. When the calls ends, the device remains locked.
Calls • Dialpad tone length - Select dialpad tone length. Options: Normal or Long. Quick Responses Touch to edit quick responses to use instead of answering a call. Speed Dial Settings Set speed dial contact shortcuts. Calls • • Calling accounts • SIP accounts - Choose to receive Internet calls for accounts added to the device, view or change SIP accounts, or add an Internet calling account. • Use SIP calling - Options: For all calls or Only for SIP calls (default).
Calls Accessibility • TTY mode - Touch to set the TTY setting. Use an optional teletypewriter (TTY) device with the TC25 to send and receive calls. Plug the TTY device into an adapter and into the TC25 USB C port and set the TC25 to operate in one of the TTY modes. IMPORTANT: Use a TSB-121 compliant cable (provided by the TTY manufacturer) to connect the TTY device to the TC25. Set the TC25 volume to a middle level setting for proper operation.
Applications This section describes the applications installed on the device. File Browser Use the File Browser application to view and mange files on the device. Swipe up from the bottom of the Home screen and touch Figure 59 . File Browser Screen The address bar indicates the current folder path. Touch the current folder path to manually enter a path and folder name. Use to select multiple files/folder. Use to view the device root folder. Use to view internal storage folder.
Applications • Copy - Copy the select file. • Delete - Delete the selected file. • Rename - Rename the select file. • Open as - Open the selected file as a specific file type. • Share - Share the file with other devices. Touch to open menu options: • New Folder - Create a new folder. • Search - Search for a specific file on the device. • Sort - Select the sort order of the files by name, type, size or date. • Refresh - Refresh the current folder.
Applications Messaging Use Messaging to send and receive SMS and MMS messages. From a Home or All Apps screen, touch . Sending a Text Message 1. In the main Messaging screen, touch Figure 60 . New Text Message Screen 2. In the To field, enter a name or a mobile phone number. 3. In the Send message field, enter the text message. The 160-character limit counter indicates how many characters are left.
Applications Figure 61 4. New Multimedia Message Screen • Subject - Add a subject for the message. • Pictures - Select a picture to attach. • Capture picture - Camera opens to take a picture and attach it. • Videos - Select a video to attach. • Capture video - Camcorder opens to record a video and attach it to the message. • Audio - Choose a sound file to attach. • Record audio - Sound Recorder opens to record a spoken message and attach it to the message.
Applications Contacts Use the Contacts application to manage contacts. From a Home or Apps screen, touch . People opens to the main list of contacts. View contacts in three ways at the top of the screen: Groups, All contacts, and Favorites. Touch the tabs to change how to view the contacts. Swipe up or down to scroll through the lists. Figure 62 Contacts Screen Adding a Contact 1. In the Contacts application, touch . 2. If there are more than one account with contacts, touch the one to use. 3.
Applications 4. Touch Delete to confirm.
Applications Camera IMPORTANT Camera application is available only on configurations with cameras. This section provides information for taking photos and recording videos using the integrated digital cameras. NOTE If a microSD card is installed, The TC25 saves photos and videos on the microSD card. If a microSD card is not installed, the TC25 saves photos and videos on the internal storage. Taking Photos NOTE Camera settings are described in Photo Settings on page 75. 1.
Applications Taking a Panoramic Photo Panorama mode lets the user create a single wide image by panning slowly across a scene. 1. Swipe up from the bottom of the Home screen and touch 2. Touch the Camera Mode and touch Figure 64 . . Panoramic Mode 3. Frame one side of the scene to capture. 4. Touch and slowly start panning across the area to capture. A small white square appears inside the button indicating the capture is in progress. If panning too quickly, the message Too fast appears. 5.
Applications Figure 65 Video Mode Audio Settings Gallery Camera Mode Shutter Button 3. Point the camera and frame the scene. 4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear on the screen. 5. Touch to start recording. The device starts recording the video. The video time remaining appears in the top left of the screen. 6. Touch to end recording. The video momentarily displays as a thumbnail in the lower left corner.
Applications • Face Detection - Select to enable face detection. Options: Off (default) or On. • ZSL - Set the camera to immediately take a picture when the button is pressed (default – enabled) • Focus mode - Disabled. • Anti Banding - Select to prevent the appearance of vertical or horizontal lines (banding) when photographing images on TV and monitor screens. Options: Off (default), 50 Hz, 60 Hz, or Auto. • ISO - Set how sensitive the camera is to light.
Applications • White balance - Touch to select how Camera adjusts colors in different kinds of light, to achieve the most natural-looking colors. • Incandescent - Adjust the white balance for incandescent lighting. • Fluorescent - Adjust the white balance for florescent lighting. • Auto - Adjust the white balance automatically (default). • Daylight - Adjust the white balance for daylight. • Cloudy - Adjust the white balance for a cloudy environment.
Applications Photos Use Photos to: • view photos • play videos • perform basic editing of photos • set photos as wallpaper • set photos as a contact photo • share photos and videos. Photos presents all photos and videos stored on the microSD card and internal memory. To open the Photos application, swipe up from the bottom of the Home screen and touch By default, Photos open to the Photos view. Figure 66 Photos View Touch Albums to view photos sorted by albums. 78 .
Applications Figure 67 Albums View • Touch an album to open it and view its contents. The photos and videos in the album display in chronological order. • Touch a photo or video in an album to view it. • Touch to return to the main screen. Working with Albums Albums are groups of images and videos in folders. Touch an album to open it. The photos and videos are listed in a chronologically ordered grid. The name of the album displays at the top of the screen.
Applications 2. Touch > Delete device folder. 3. In the delete folder dialog box, touch Delete. Working with Photos Use Photos to view photos on the internal memory and the microSD card. Viewing and Browsing Photos To view a photo: 1. Touch an album to open it. 2. Touch a photo. Figure 69 Photo Example 3. Swipe left or right to view the next or previous photo in the album. 4. Turn the device to view the photo in upright (portrait) or sideways (landscape) orientation.
Applications Figure 70 3. Cropping Tool Use the cropping tool to select the portion of the photo to crop. • Drag from the inside of the cropping tool to move it. • Drag an edge of the cropping tool to resize it to any proportion. 4. Touch DONE. 5. Touch SAVE to save a copy of the cropped photo. The original version is retained. Setting a Photo as a Contact Icon 1. Touch the photo to open it. 2. Touch 3. Touch Use as. 4. Touch Contact photo. 5.
Applications Working with Videos Use Photos to view videos and share videos. Watching Videos 1. Touch an album to open it. 2. Touch a video. The video automatically start playing. 3. Touch the screen to view the playback controls. Sharing a Video 1. Touch an album to open it. 2. Touch a video to open it. 3. Touch 4. Touch the application to use to share the selected video. The application selected opens with the video attached to a new message. . The Share menu appears. Deleting a Video 1.
Applications DataWedge Demonstration NOTE See the TC25 Rugged Smartphone Integrator Guide for Android Version 7.1.2 for information on DataWedge configuration. Use DataWedge Demonstration to demonstrate data capture functionality. Figure 71 Table 9 DataWedge Demonstration Window DataWedge Demonstration Icons Feature Illumination Icon Description Indicates imager illumination is off. Touch to turn illumination on. Indicates imager illumination is on. Touch to turn illumination off.
Applications Figure 72 Data Capture Options Menu Select a scanner to use. See Data Capture for configuring scanner options. Either press the programmable button or touch the yellow scan button to enable data capture. The captured data appears in the text field below the yellow button.
Applications Sound Recorder Use Sound Recorder to record audio messages. To open the Sound Recorder application, swipe up from the bottom of the Home screen and touch . Recordings are saved on the microSD card (if installed) or the Internal Storage and available in the Music application playlist titled “Audio Recordings.
Applications PTT Express Voice Client NOTE PTT Express Voice Client creates Push-To-Talk (PTT) communication capability between disparate enterprise devices. Leveraging existing Wireless Local Area Network (WLAN) infrastructure, PTT Express delivers simple PTT communication without the need of a voice communication server. • Group Call: Press and hold the PTT button to start communicating with other voice client users.
Applications Table 10 PTT Express Default User Interface Descriptions Item Description Notification Icon Indicates the current state of the PTT Express client. Service Indication Indicates the status of the PTT Express client. Options: Service Enabled, Service Disabled or Service Unavailable. Talk Groups Lists all 32 Talk Groups available for PTT communication. Settings Opens the PTT Express Settings screen. Enable/Disable Switch Turns the PTT service on and off.
Applications Selecting a Talk Group One of 32 Talk Groups can be selected by PTT Express users. However, only one talk group may be enabled at a time on the device. Touch one of the 32 Talk Groups. The selected Talk Group is highlighted. PTT Communication NOTE This section describes the default PTT Express client configuration. See the PTT Express V1.2 User Guide for detailed information on using the client. PTT communication may be established as a Group Call.
Applications 2. Slide the Enable/Disable Switch to the OFF position. The button changes to OFF. 3. Touch .
Applications RxLogger RxLogger is a comprehensive diagnostic tool that provides application and system metrics. It allows for custom plug-ins to be created and work seamlessly with this tool. RxLogger is used to diagnose device and application issues. Its information tracking includes the following: CPU load, memory load, memory snapshots, battery consumption, power states, wireless logging, cellular logging, TCP dumps, Bluetooth logging, GPS logging, logcat, FTP push/pull, ANR dumps, etc.
Applications RxLogger Utility RxLogger Utility is a data monitoring application for viewing logs in the TC25 while RxLogger is running. The user can access the logs and RxLogger Utility features in the App View or the Overlay View. In the App View the user views logs in the RxLogger Utility. Figure 77 RxLogger Utility App View Refer to the TC25 Rugged Smartphone Integrator Guide for detailed information about using RxLogger Utility.
Applications Diagnostic Tool The Diagnostic Tool is a utility that determines the health of the TC25. Use the Diagnostic Tool to troubleshooting the device and determine issues. 1. Swipe up from the bottom of the Home screen and touch Figure 78 2. . Diagnostic Tool Touch Run Test. The app tests all enabled subsystems (by default only the Battery and System tests are enabled). See Settings on page 94 to enable subsystem tests.
Applications Figure 80 3. Test Failed Screen To view each individual subsystem test, touch Subsystem Tests. Figure 81 Table 12 Subsystem Screen Subsystem Test Result Indicators Status Icon Description Indicates test passed. Indicates test failed. Indicates test not supported or not enabled. 4. Touch one of the subsystems to view details.
Applications Figure 82 Battery Subsystem Details Settings By default only the Battery and System tests are enabled. To enable other tests: 1. Touch > Settings. 2. Touch to the left of the test name. A green box with a checkmark appears. 3. Touch SAVE. 4. Touch Yes to confirm. 5. Touch . Battery Test Information The Battery Test obtains the following information: • Battery Level - Indicates the current battery charge level. • Battery Voltage - Indicates the current battery voltage.
Applications • Bearing - Indicates current bearing. • Speed - Indicates speed in meters per second. • Accuracy - Indicates GPS accuracy in meters. System Test Information Use the System Test to determine if the CPU or memory loads are too high, there are too many processes running on the device, or that storage on the device is almost full. The System Test obtains the following information: • CPU Load - Indicates the amount of CPU being used.
Data Capture The TC25 supports data capture using: • integrated imager • SE4710 scan engine • SE2100 scan engine • RS507 Hands-free Imager • RS6000 Bluetooth Ring Scanner. IMPORTANT To determine the integrated scan engine in the device, go to Settings > About phone > Hardware components > Scanner.
Data Capture barcode to decode only this barcode. This feature is ideal for pick lists containing multiple barcodes and manufacturing or transport labels containing more than one barcode type (either 1D or 2D). RS507 Hands-Free Imager The RS507 Hands-free Imager is a wearable barcode scan solution for both 1D and 2D barcode symbologies. Figure 83 RS507 Hands-Free Imager See to the RS507 Hands-free Imager Product Reference Guide for more information.
Data Capture • Angle: Scanning angle is important for promoting quick decodes. When laser beams reflect directly back into the scanner from the barcode, this specular reflection can “blind” the scanner. To avoid this, scan the barcode so that the beam does not bounce directly back. But don’t scan at too sharp an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to work within.
Data Capture Figure 86 SE2100 Aiming Pattern 5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded successfully. 6. Release the scan button. NOTE Imager decoding usually occurs instantaneously. The TC25 repeats the steps required to take a digital picture (image) of a poor or difficult barcode as long as the scan button remains pressed. 7. The barcode content data displays in the text field.
Data Capture 4. Ensure the barcode is within the area formed by the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions. Figure 88 SE4710 Aiming Pattern Figure 89 SE4710 Pick List Mode with Multiple barcodes in Aiming Pattern 5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded successfully. 6. Release the scan button. NOTE Imager decoding usually occurs instantaneously.
Data Capture Figure 90 3. Barcode Scanning with RS6000 Press and hold the trigger. The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by the cross-hairs in the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions. The RS6000 LEDs light green, a beep sounds to indicate the barcode was decoded successfully.
Data Capture 1. Ensure that an application is open on the device and a text field is in focus (text cursor in text field). 2. Point the RS507 at a barcode. Figure 93 3. barcode Scanning with RS507 Press and hold the trigger. The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by the cross-hairs in the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions.
Data Capture Pairing the Bluetooth Imager To connect the RS507 or RS6000 imagers to the TC25, use one of the following methods: • Simple Serial Interface (SSI) • Bluetooth Human Interface Device (HID) Mode. Pairing Using Simple Serial Interface To pair the RS507/RS6000 with the TC25 using SSI: 1. Ensure that the two devices are within 10 meters (32.8 feet) of one another. 2. Install the battery into the RS507/RS6000. 3.
Data Capture c. Install the battery onto the RS507/RS6000. d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash green. e. Scan the barcode below to place the RS507/RS6000 in HID mode. Figure 97 Bluetooth HID barcode 5. Remove the battery from the RS507/RS6000. 6. Re-install the battery into the RS507/RS6000. 7. Swipe down from the status bar and then touch 8. Touch 9. Touch SCAN FOR DEVICES.
Wireless This section provides information on the wireless features: • Wireless Wire Area Network (WWAN) • Wireless Local Area Network (WLAN) • Bluetooth. Wireless Wide Area Networks NOTE Indonesian configurations do not support LTE. Use Wireless wide area networks (WWANs) to access data over a cellular network. This section provides information on: • Sharing a data connection • Changing Cellular Network settings • Locking a SIM card • Monitoring data usage.
Wireless 2. Swipe down from the status bar and then touch 3. Touch More .... 4. Touch Tethering & portable hotspot. 5. Touch the USB tethering switch to enable. . The host computer is now sharing the TC25’s data connection. To stop sharing the data connection, touch the USB tethering switch again or disconnect the USB cable. Bluetooth Tethering Use Bluetooth tethering to share the data connection with a host computer. Configure the host computer to obtain its network connection using Bluetooth.
Wireless Figure 98 Set Up Wi-Fi Hotspot Dialog Box 5. In the Network name text field, edit the name for the hotspot. 6. Touch the Channel option and select a channel number from the drop-down list. 7. Touch the Security option and select a security method from the drop-down list. 8. • None • WPA2 PSK. In the Password text field, enter a password. NOTE If None is selected in the Security option, a password is not required. 9. Touch Save.
Wireless Search for MicroCell A MicroCell acts like a mini cell tower is a building or residence and connects to an existing broadband Internet service. It improves cell signal performance for voice calls, texts, and cellular data applications like picture messaging and Web surfing. 1. Swipe down from the status bar and then touch 2. Touch More .... 3. Touch Cellular Networks. 4. Touch Search for MicroCell. .
Wireless Figure 99 Enter PIN to Lock SIM Card 5. Enter the PIN (4-8 digit) associated with the card. Touch OK. 6. Reset the device. Data Usage Data usage refers to the amount of data uploaded or downloaded by the TC25 during a given period. Depending on the wireless plan, you may be charged additional fees when your data usage exceeds your plan's limit. To monitor your data usage, swipe down from the status bar and then touch .
Wireless Figure 100 Data Usage Screen Set Data Usage Warning To set a warning alert when the device has used a certain amount of mobile data: 1. Swipe down from the status bar and then touch . 2. Touch Data usage. 3. Touch Cellular data usage > 4. Enter a number. To switch between megabytes (MB) and gigabytes (GB), touch the down arrow. 5. Touch Set. > Data warning. When the usage reaches the set level, a notification appears. Set Data Limit To set a data usage limit: 1.
Wireless Refer to the documentation provided with the infrastructure (access points (APs), access ports, switches, Radius servers, etc.) for instructions on how to set up the infrastructure. Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless & networks settings configure the TC25 to match the security scheme. The TC25 supports the following WLAN security options: • Open • Wireless Equivalent Privacy (WEP). • Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK).
Wireless Figure 102 WLAN Screen 3. Scroll through the list and select the desired WLAN network. 4. For open networks, touch profile once or press and hold and then select Connect to network or for secure networks enter the required password or other credentials then touch Connect. See the system administrator for more information. The TC25 obtains a network address and other required information from the network using the dynamic host configuration protocol (DHCP) protocol.
Wireless Adaptive Frequency Hopping Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work. There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and discoveries during critical 802.11b communications.
Wireless • Object Push Profile (OPP) - Allows the device to push and pull objects to and from a push server. • Advanced Audio Distribution Profile (A2DP) - Allows the device to stream stereo-quality audio to a wireless headset or wireless stereo speakers. • Audio/Video Remote Control Profile (AVRCP) - Allows the device to control A/V equipment to which a user has access. It may be used in concert with A2DP.
Wireless Enabling Bluetooth 1. Swipe down with two fingers from the status bar to open the quick access panel. 2. Touch 3. Touch Done. 4. Touch to turn Bluetooth on. . Disabling Bluetooth 1. Swipe down with two fingers from the status bar to open the quick access panel. 2. Touch 3. Touch the slider switch to turn off Bluetooth. 4. Touch . . Discovering Bluetooth Device(s) The TC25 can receive information from discovered devices without pairing.
Wireless Connecting to a Bluetooth Device Once paired, connect to a Bluetooth device. 1. Swipe down from the status bar and then touch . 2. Touch Bluetooth. 3. In the list, touch the unconnected Bluetooth device. 4. When connected, Connected appears below the device name. Selecting Profiles on the Bluetooth Device Some Bluetooth devices have multiple profiles. To select a profile: 1. Swipe down from the status bar and then touch . 2. Touch 3. In the PAIRED DEVICES list, touch 4.
Accessories This chapter provides information for using the accessories for the device. Accessories This table lists the accessories available for the TC25. Table 13 TC25 Accessories Accessory Part Number Description Cradles 1-Slot Base Charge Only Cradle CRD-TC2X-BS1CO-01 Provides charging for device and Extended power pack. Requires power supply (PWR-WUA5V12W0xx), and USB-C cable.
Accessories Table 13 TC25 Accessories (Continued) Accessory Part Number Description Miscellaneous Trigger Handle TRG-TC2X-SNP1-01 Adds gun-style handle with a scanner trigger for comfortable and productive scanning. Screen Protector KT-TC20-SCRNP1-01 Add additional screen protection. SmartDEX Solution DX30 Provides wireless DEX communications to the TC25. Ethernet Bracket BRKT-TC51-ENET1-01 Use to connect the USB/Ethernet Adapter to the 1-Slot Ethernet Cradle.
Accessories Table 13 TC25 Accessories (Continued) Accessory Part Number Description Power Supply PWR-WUA5V12W0AU Provides 5 VDC, 2.5 A power to the USB-C cable. Includes plug adapter for use in Australia. Power Supply PWR-WUA5V12W0CN Provides 5 VDC, 2.5 A power to the USB-C cable. Includes plug adapter for use in China. Power Supply PWR-WUA5V12W0BR Provides 5 VDC, 2.5 A power to the USB-C cable. Includes plug adapter for use in Brazil. Power Supply PWR-WUA5V12W0KR Provides 5 VDC, 2.
Accessories 1-Slot Base Charge Only Cradle The 1-Slot Base Charge Only Cradle provide 5 VDC for charging: • TC25 • Extended Power Pack • TC25 and Extended Power Pack • TC25 with Trigger Handle. IMPORTANT Figure 103 Use only the Zebra USB-C Cable for charging. 1-Slot Base Charge Only Cradle Power Supply USB-C Cable Charging the Device To charge a device: 1. Insert the device into the slot to begin charging.
Accessories Figure 104 TC25 Charging Charge/Notification LED 2. Ensure the device is seated properly. Battery Charging The device’s Charging/Notification LED indicates the status of the battery charging in the device. See Table 4 on page 21 for device charging status. The internal battery charges from fully depleted to 90% in approximately four hours and from fully depleted to 100% in approximately five hours. NOTE In many cases the 90% charge provides plenty of charge for daily use.
Accessories 1-Slot Ethernet Charge Cradle The 1-Slot Ethernet Cradle: • Provides 5 VDC for charging: • TC25 • Power Pack • TC25 and Power Pack • TC25 with Trigger Handle. • Provides USB communication. • Provides Ethernet and USB communication using USB/Ethernet Module. IMPORTANT Figure 105 When the TC25 with attached Extended Power Pack is in the cradle, USB or Ethernet communication is disabled.
Accessories Figure 106 1–Slot Ethernet Cradle Module Switch For Ethernet communication, slide the switch to the For USB communication, slide the switch to the Place the switch in the center position position. position. to disable communications. Ethernet LED Indicators There are two LEDs on the USB/Ethernet Module RJ-45 connector. The green LED lights to indicate that the transfer rate is 100 Mbps. When the LED is not lit the transfer rate is 10 Mbps.
Accessories Establishing Ethernet Connection NOTE Refer to the TC25 Integrator Guide for Android Version 7.1 for information on configuring the Ethernet settings. 1. Swipe down from the status bar and then touch 2. Touch Ethernet. 3. Slide the Ethernet switch to the ON position. 4. Insert the device into a slot. The 5. . icon appears in the Status bar. Touch Eth0 to view Ethernet connection details. Charging the Device To charge a device: 1. Insert the device into the slot to begin charging.
Accessories NOTE In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately 10 hours of use. Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the TC25 in sleep mode. Charging Temperature Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery charging in a safe and intelligent manner. At higher temperatures (e.g.
Accessories 5-Slot Charge Only Cradle The 5-Slot Charge Only Cradle provides 5 VDC for charging: • TC25 • Power Pack • TC25 and Power Pack • TC25 with Trigger Handle. Figure 109 5-Slot Charge Only Cradle TC25 Charging Slot Power LED Charging the TC25 To charge a device: 1. Insert the TC25 into a slot to begin charging.
Accessories Figure 110 TC25 Charging Charge/Notification LED 2. Ensure the TC25 is seated properly. Battery Charging The device’s Charging/Notification LED indicates the status of the battery charging in the device. See Table 4 on page 21 for device charging status. The battery charges from fully depleted to 90% in approximately four hours and from fully depleted to 100% in approximately five hours. NOTE In many cases the 90% charge provides plenty of charge for daily use.
Accessories Extended Power Pack The Extended Power Pack provides additional power for charging the TC25 battery. Figure 111 Extended Power Pack Front View LED Button Figure 112 LEDs Extended Power Pack Back View Hand Strap Mounting Point USB Port (Charging Only) Charging Contacts Installation To install the Power Pack: 1. Align the Power Pack with the TC25. Figure 113 2. Align Power Pack with TC25 Slide the power pack up onto the TC25 until it snaps into place.
Accessories Figure 114 Charging Power Pack in Cradle Figure 115 Charging TC25 and Power Pack in Cradle IMPORTANT Use only the Zebra USB-C Cable for charging.
Accessories Figure 116 Charging with USB Cable Power Pack Charging The Power Pack Charging LEDs indicate the status of charging. See Table 15 on page 130 for charging status. The power pack charges from fully depleted to 90% in approximately four hours and from fully depleted to 100% in approximately five hours. Figure 117 Power Pack LEDs LED Button LED 4 Table 15 LED 3 LED 2 LED 1 LED Charging Indicators LED State LED 1 LED 2 LED 3 LED 4 Indication Not charging.
Accessories Table 15 LED Charging Indicators (Continued) LED State LED 1 LED 2 LED 3 LED 4 Indication Change level is between 66% and 95%. Solid Solid Flashing Fully charged (95-100%). Solid Solid Solid Charging error, e.g.: Flashing • Temperature is too low or too high. • Charging has gone on too long without completion (typically 10 hours). Charging Temperature Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F).
Accessories Table 16 LED Charge State Indicators LED State LED 1 LED 2 LED 3 LED 4 Indication No charge. Charge level is between 0% and 33%. Flashing Charge level is between 33% and 66%. Solid Flashing Change level is between 66% and 95%. Solid Solid Flashing Fully charged (95-100%). Solid Solid Solid Resetting the Extended Power Pack If the user thinks that the pack is not operating properly, reset the pack: Press and hold the button for 10 seconds. All four LEDs flash three times.
Accessories Trigger Handle The Trigger Handle adds a gun-style handle with a scanning trigger to the device. It increases comfort when using the device in scan-intensive applications for extended periods of time. Figure 119 Trigger Handle Lanyard Mount Trigger Installing the Optional Lanyard To install the lanyard onto the Trigger Handle: 1. Insert the loop end of the tether into the slot on the bottom of the handle. 2. Feed the lanyard through the loop.
Accessories Figure 120 Install Attachment Plate to Handle 2 1 3. Pull the lanyard until the loop tightens. Inserting the Device into the Trigger Handle To install the device onto the Trigger handle: 1. Align and insert the top of the TC25 into the front of the Trigger Handle. Figure 121 2. Insert Device into Trigger Handle Rotate the device down and press down until it snaps into place.
Accessories Figure 122 Rotate Device onto Trigger Handle Removing the Device from the Trigger Handle To remove the device from the Trigger Handle: 1. Using thumb, push the TC25 up. Figure 123 2. Push Device Up Slide the device away from the front of the Trigger Handle.
Accessories Figure 124 Remove Device from Trigger Handle 136
Accessories Wrist/Arm Mount The Wrist/Arm Mount allows the user to mount the TC25 onto the forearm for hands-free applications. Install the mount on either arm with the short strap installed closest to the wrist. The user might have to remove and re-install the straps for proper installation. See Strap Installation on page 141 for instructions for installing straps.
Accessories Figure 127 Tighten Straps Device Installation To install the TC25 onto the mount: 1. Insert the top of the TC25 into the end of the mount. Figure 128 2. Insert TC25 in Holder Rotate the bottom of the TC25 into the mount and snap into place.
Accessories Figure 129 3. Secure Device Rotate the TC25 for best viewing.
Accessories Device Removal To remove the TC25 from the Wrist/Arm Mount: 1. Press down on the release lever. 2. Slide the TC25 out of the mount. Figure 131 TC25 Removal Release Lever Scanning To scan with TC25 in the wrist mount, rotate the device as shown below.
Accessories Figure 132 Scanning with Device in Wrist Mount Strap Installation The user can remove strap for replacement or clean and then re-install new straps. 1. Remove existing straps. 2. Feed the soft end of the strap through the slot on the rear holder with hook material positioned as shown below. Figure 133 Feed Strap through Rear Slots Hook Material 3. Fold end over and press hook and loop material together.
Accessories Figure 134 4. Feed the hard end through the slot in the front holder. Figure 135 5. Fold End and Secure Feed End Through Front Slot Fold over and press the hook and loop material together.
Accessories Hand Strap The hand strap provides securing when holding the device. To install the hand strap on the TC25: 1. Feed the top end of the hand strap through the slot at the top of the TC25. Figure 137 2. Insert Hand Strap Through Top Mounting Point Pull the end through the slot. Figure 138 Feed End Through Slot 3. Insert the end of the hand strap into the slot on the hand strap. 4. Pull the end until the notch sits into the slot. 5.
Accessories Figure 140 8. Adjust and Close Hand Strap End Place hand between device and hand strap and adjust hand strap as necessary. To install the hand strap on the TC25 with Extended Power Pack: 1. Feed the top end of the hand strap through the slot at the top of the TC25. Figure 141 Insert Hand Strap Through Top Mounting Point 2. Pull the end through the slot. 3. Insert the end of the hand strap into the slot on the hand strap. 4. Pull the end until the notch sits into the slot.
Accessories 7. Pull the end through the slot. 8. Press the hook material against the loop material. Figure 144 9. Adjust and Close Place hand between device and hand strap and adjust hand strap as necessary.
Accessories Soft Holster Use the soft holster to securely holds the device on a belt for easy access. The holster has adjustable belt for securing the device or trigger handle. Figure 145 Soft Holster Adjusting the Holster The holster has an adjustable belt that securely holds the device or Trigger Handle.
Accessories Figure 147 Device in Holster Insert the device and Extended Power Pack into the holster with the device exit window facing up and the display against the body. Figure 148 Device with Extended power Pack in Holster Insert the Trigger Handle into the holster with the device exit window facing down.
Accessories Figure 149 Device with Trigger Handle in Holster 148
Maintenance and Troubleshooting This chapter includes instructions on cleaning and storing the device, and provides troubleshooting solutions for potential problems during operation. Maintaining the TC25 For trouble-free service, observe the following tips when using the TC25: • Do not scratch the screen of the TC25. When working with the TC25 use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen.
Maintenance and Troubleshooting Display Best Practices Image Retention Image retention may occur when a static image continuously displays for extended periods of time. A user may see a faint remnant of the image even after a new image displays. To prevent image retention: • set the display to turn off after a few minutes of idle time. • rotate background images on a periodic basis. • turn off the display when the device in not in use.
Maintenance and Troubleshooting • In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice. • If you suspect damage to your equipment or battery, contact the Customer Support to arrange for inspection. Cleaning Instructions CAUTION Always wear eye protection. Read warning label on compressed air and alcohol product before using.
Maintenance and Troubleshooting • Can of compressed air with a tube. Cleaning Frequency The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile devices are used. They may be cleaned as frequently as required, but it is advisable to clean the camera window periodically when used in dirty environments to ensure optimum performance. Cleaning the TC25 Housing Using the alcohol wipes, wipe the housing including buttons.
Maintenance and Troubleshooting 3. Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the applicator back-and-forth from one side of the connector to the other. Do not leave any cotton residue on the connector. 4. All sides of the connector should also be rubbed with the cotton-tipped applicator. CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your face. 5.
Maintenance and Troubleshooting Troubleshooting The following tables provides typical problems that might arise and the solution for correcting the problem. TC25 Table 17 Troubleshooting the TC25 Problem Cause Solution When pressing the power button the TC25 does not turn on. Battery not charged. Charge or replace the battery in the TC25. System crash. Perform a reset. When pressing the power button the TC25 does not turn on but two LEDs blink.
Maintenance and Troubleshooting Table 17 Troubleshooting the TC25 (Continued) Problem Cause During data communication over Bluetooth, no data transmitted, or transmitted data was incomplete. Bluetooth radio is not on. Turn on the Bluetooth radio. You moved out of range of another Bluetooth device. Move within 10 meters (32.8 feet) of the other device. No sound. Volume setting is low or turned off. Adjust the volume. TC25 shuts off. TC25 is inactive.
Maintenance and Troubleshooting Table 17 Troubleshooting the TC25 (Continued) Problem TC25 cannot find any Bluetooth devices nearby. Cannot unlock TC25. Cause Solution Too far from other Bluetooth devices. Move closer to the other Bluetooth device(s), within a range of 10 meters (32.8 feet). The Bluetooth device(s) nearby are not turned on. Turn on the Bluetooth device(s) to find. The Bluetooth device(s) are not in discoverable mode. Set the Bluetooth device(s) to discoverable mode.
Technical Specifications The following sections provide technical specification for the device. TC25 Table 18 TC25 Technical Specifications Item Description Physical Characteristics Dimensions Length: 134.0 mm (5.3 in.) Width: 71.3 mm (2.8 in.) Depth: 17.9 mm (0.7 in.) Weight 200 g (7.1 oz) Display 4.3 in.
Specifications Table 18 TC25 Technical Specifications (Continued) Item Description Operating System Android 7.1 Nougat Memory 2 GB RAM/16 GB Flash or 2 GB RAM/32 GB Flash Output Power USB 5 VDC @ 500 mA max User Environment Operating Temperature -10°C to 50°C (14°F to 122°F) Storage Temperature -40°C to 70°C (-40°F to 158°F) Charging Temperature 0° C to 40° C (32°F to 104°F) Relative Humidity Operating: 5 to 95% non-condensing Drop Specification Multiple 1.2 m (4 ft.
Specifications Table 18 TC25 Technical Specifications (Continued) Item Description Wireless WAN Data and Voice Communications Frequency band Worldwide: LTE: 700/800/900/1800/2100/2600 (FDD 28,20,8,3,1,7); UMTS/HSPA/HSPA+: 850/900/2100; GSM/GPRS/EDGE: 850/900/1800/1900 Note: Indonesian configurations do not support LTE.
Specifications Table 18 TC25 Technical Specifications (Continued) Item Description Pitch Angle ± 60° from normal Skew Tolerance ± 60° from normal Ambient Light Sunlight: 10,000 ft. candles (107,639 lux) Focal Distance From front of engine: 17.7 cm (7.0 in.) Laser Aiming Element Visible Laser Diode (VLD): 655 nm ± 10 nm Central Dot Optical Power: 0.6 mW (typical) Pattern Angle: 48.0º horizontal, 38.
Index Numerics 5-slot charge only cradle kit . . . . . . . . . . . . . . . . . . . . 117 A adaptive frequency hopping . . . . . . . . . . . . . . . . . . . 113 adjust volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 airplane mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 albums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 approved cleanser . . . . .
Index H recording videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 related software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 reseting the device . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 RS507 scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 RS6000 scanning . . . . . . . .
Index U unlocking the screen . . . . . . . . . . . . . . . . . . . . . . . . . . 50 USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . 56 using the dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 V video settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73, 74 W wakeup sources . .
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