S4M™ Midrange Printer User Guide
© 2009 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and Monotype Imaging fonts.
Declaration of Conformity Declaration of Conformity I have determined that the Zebra printers identified as the Stripe™ Series S4M manufactured by: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.A. Have been shown to comply with the applicable technical standards of the FCC For Home, Office, Commercial, and Industrial use If no unauthorized change is made in the equipment, and if the equipment is properly maintained and operated.
Compliance Information Compliance Information Compliance Information FCC Compliance Statement This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Leave Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 7 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Document This section provides you with contact information, document structure and organization, and additional reference documents. Contents Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to operate or troubleshoot problems with the printer. How This Document Is Organized The User Guide is set up as follows: 13290L-004 Rev. A Section Description Introduction on page 15 This section shows the operational controls and location of major components used when loading media and ribbon. Other features of the printer are discussed.
About This Document Contacts Contacts Technical Support via the Internet is available 24 hours per day, 365 days per year. Web Site: www.zebra.com E-mail Back Technical Library: E-mail address: emb@zebra.com Subject line: Emaillist Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.
About This Document Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information. Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location. LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in Bubbledot ICG font.
About This Document Document Conventions Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example. Figure 1 • Sample Figure with Callouts POWER ALERT MENU 1 ENTER CANCEL PAUSE 2 1 2 6/15/09 FEED FEED button CANCEL button S4M User Guide 13290L-004 Rev.
About This Document Document Conventions Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ______________
1 Introduction This section shows the operational controls and location of major components used when loading media and ribbon. Other features of the printer are discussed. Contents External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction External View External View Figure 2 shows the outside of the printer. Figure 2 • Exterior of Printer Front 1 2 Rear 3 4 5 1 2 3 4 5 13290L-004 Rev.
Introduction Control Panel Control Panel All controls and indicators for the printer are located on the control panel (Figure 3). • The control panel Liquid Crystal Display (LCD) shows the operating status and printer parameters. • The control panel buttons are used to control the printer operations and to set parameters. • The control panel lights (LEDs) show the printer’s operating status or indicate which control panel buttons are active.
Introduction Control Panel Control Panel LCD The control panel LCD functions differently in different printer modes. • In Operating mode, the LCD displays the printer’s status, sometimes in conjunction with a control panel light (see Control Panel Lights on page 20). When the printer is receiving data, the control panel shows the word DATA and cycles through a series of dots and spaces. • In Pause mode, the printer stops printing temporarily.
Introduction Control Panel Table 1 • Control Panel Buttons Button MENU Appearance MENU ENTER ENTER CANCEL CANCEL Function/Description Enters and exits Setup mode. If a parameter or option in Setup mode needs to be selected, pressing ENTER selects the item. This button is active only when necessary. CANCEL functions only in Pause mode. Pressing CANCEL once has these effects: • Cancels the label format that is currently printing.
Introduction Control Panel Control Panel Lights Table 2 describes lights on the control panel that indicate different printer conditions. Table 2 • Control Panel Lights Light POWER ALERT PAUSE (part of the Appearance POWER ALERT PAUSE PAUSE button) FEED (part of the FEED button) CANCEL (part of the CANCEL button) 13290L-004 Rev. A FEED CANCEL Function/Description Indicates that the printer is on. In an error or alert situation, the ALERT light flashes.
Introduction Printer Media Compartment Printer Media Compartment Figure 5 shows a simplified view of the media compartment of your printer. Depending on installed options, your printer may look slightly different.
Introduction Printer Language Modes Printer Language Modes Depending on how your printer was ordered, it came from the factory with firmware that operates in or allows you to use certain commands for one of the following printer languages: • Zebra Programming Language (ZPL®) • Eltron® Programming Language (EPL™) • Datamax® Programming Language (APL-D™) • Intermec® Printer Language (APL-I™) Firmware Downloads You may download S4M firmware to the printer at any time to change from one printer language t
2 Printer Setup This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer. Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Setup Before You Begin Before You Begin Review this checklist, and resolve any issues before you set up or use your printer. Unpack and Inspect the Printer Have you unpacked the printer and inspected it for damage? If you have not, see Unpack and Inspect the Printer on page 25. Select a Site Have you selected an appropriate location for the printer? If you have not, see Select a Site for the Printer on page 26.
Printer Setup Handling the Printer Handling the Printer This section describes how to handle your printer. Unpack and Inspect the Printer When you receive the printer, immediately unpack it and inspect for shipping damage. • Save all packing materials. • Check all exterior surfaces for damage. • Raise the media door, and inspect the media compartment for damage to components. If you discover shipping damage upon inspection: • Immediately notify the shipping company and file a damage report.
Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer. Select a Surface Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart. For the printer’s weight and dimensions, see General Specifications on page 126.
Printer Setup Select a Data Communication Interface Select a Data Communication Interface Table 5 provides basic information about data communication interfaces that you can use to connect your printer to a computer. You may send label formats to the printer through any data communication interface that is available. Select an interface that is supported by both your printer and your computer or your Local Area Network (LAN).
Printer Setup Select a Data Communication Interface Data Cables and Wireless Cards You must supply all data cables or wireless cards for your application. Data Cables Ethernet cables do not require shielding, but all other data cables must be fully shielded and fitted with metal or metallized connector shells. Unshielded data cables may increase radiated emissions above the regulated limits. To minimize electrical noise pickup in the cable: • Keep data cables as short as possible.
Printer Setup Select a Data Communication Interface Table 6 • Connecting the Printer to a Computer or Network (Continued) 6/15/09 Interface Connection and Configuration Internal wired Ethernet print server Refer to the ZebraNet 10/100 Print Server User and Reference Guide for configuration instructions. A copy of this manual is available at http://www.zebra.com/manuals or on the user CD that came with your printer.
Printer Setup Connect the Printer to a Power Source Connect the Printer to a Power Source The AC power cord must have a three-prong female connector on one end that plugs into the mating AC power connector at the rear of the printer. If a power cable was not included with your printer, refer to Power Cord Specifications on page 31. Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation.
Printer Setup Connect the Printer to a Power Source Power Cord Specifications Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific, three-conductor grounded plug configuration. Depending on how your printer was ordered, a power cord may or may not be included.
Printer Setup Types of Media Types of Media Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to prevent premature printhead wear. To purchase supplies, go to http://www.zebra.com/howtobuy.
Printer Setup Types of Media Table 7 • Roll and Fanfold Media (Continued) Media Type How It Looks Description Non-Continuous Fanfold Media Fanfold media is folded in a zigzag pattern. Fanfold media can have the same label separations as non-continuous roll media. The separations would fall on or near the folds. Continuous Roll Media Roll media is wound on a core that can be 1 in. to 3 in. (25 to 76 mm) in diameter.
Printer Setup Ribbon Overview Ribbon Overview Note • This section applies only to printers that have the Thermal Transfer option installed. Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be. When ribbon is used, it must be as wide as or wider than the media being used.
Printer Setup Ribbon Overview Adhesive Test If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed. To perform an adhesive test, complete these steps: 1. Peel a label from its liner. 2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon. 3. Peel the label off of the ribbon. 4. Observe the results.
Printer Setup Ribbon Overview Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _________________________
3 Operations This section provides the procedures for loading and calibrating the printer. Note • Complete the tasks and resolve the issues in Printer Setup on page 23 before operating the printer. Contents Print Modes and Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Mode Descriptions and Printer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . Media Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operations Print Modes and Printer Options Print Modes and Printer Options The printer can use different print modes and options for label removal (Table 8). Use a print mode that matches the media being used and the printer options available. For more information on the types of media, see Types of Media on page 32. To select a print mode, see Select the Label Removal Method on page 74.
Operations Print Modes and Printer Options Table 9 • Media Paths for Print Modes with Various Printer Options (Continued) Print Mode Printer Option Peel-Off Peel, Liner take-up, or Rewind Cutter Cutter (shown with an optional catch tray) Media Path Red solid lines = media, Blue dotted lines = backing only Start a Roll of Media Exposed media may become dirty when handled or stored. To start a roll of media, remove and discard one full revolution of labels or tags and any liner.
Operations Print Modes and Printer Options Insert Media into the Printer This section shows how to insert roll or fanfold media into the printer. Fanfold media is loaded the same way as roll media, except the media is stored outside of the printer. Roll Media To insert roll media, complete these steps: 1. Flip down the media supply guide. 2. Place the roll of media on the media supply hanger. Push the roll as far back as it will go. 3.
Operations Print Modes and Printer Options Fanfold Media To insert fanfold media, complete these steps: 1. Flip down the media supply guide. 2. Insert the fanfold media through the fanfold media slot on the rear of the printer. 3. Drape the media over the media supply hanger. 4. Flip up the media supply guide, and then slide it in until it touches, but does not restrict, the edge of the media. 5. Continue with the media loading procedure for the desired print mode.
Operations Load Media in Tear-Off Mode Load Media in Tear-Off Mode Figure 9 shows roll and fanfold media loaded in Tear-Off mode, which is the default print mode.
Operations Load Media in Tear-Off Mode 3. Press the printhead release latch to open the printhead assembly. Lift the printhead until it latches open. 4. Slide out the media guide. 5. Feed the media under the dancer assembly (1), through the slot in the transmissive sensor (2—standard transmissive sensor shown), and under the ribbon sensor (3). 3 2 6/15/09 S4M User Guide 1 13290L-004 Rev.
Operations Load Media in Tear-Off Mode 6. Push the media to the back of the transmissive sensor (1). Slide in the media guide (2) until it just touches the edge of the media. 1 2 7. Close the printhead assembly. 8. If the printer is paused (the PAUSE light is blinking), press PAUSE to enable printing. 13290L-004 Rev.
Operations Load Media in Peel-Off Mode Load Media in Peel-Off Mode This section applies only if the Peel-Off option is installed (Figure 10). The peel assembly consists of several spring-loaded rollers to ensure the proper roller pressure. Use the peel release lever and your right hand to open and close the peel assembly. Doing this will keep your fingers away from the rollers. Caution • Do not use your left hand to assist in closing the peel assembly.
Operations Load Media in Peel-Off Mode Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.
Operations Load Media in Peel-Off Mode 4. Feed the media under the dancer assembly (1), through the slot in the transmissive sensor (2—standard transmissive sensor shown), and under the ribbon sensor (3). 3 2 1 5. Push down the peel-off mechanism release lever to open the peel assembly. 6. Pull approximately 18 in. (500 mm) of media through the front of the printer. 6/15/09 S4M User Guide 13290L-004 Rev.
Operations Load Media in Peel-Off Mode 7. Remove the exposed labels so that only the liner remains. 8. Feed the liner over the tear-off/peel-off bar (1) and behind the peel assembly (2). Make sure that the end of the liner falls outside of the printer. 1 2 9. Push the media to the back of the transmissive sensor (1). Slide in the media guide (2) until it just touches the edge of the media. 1 2 13290L-004 Rev.
Operations Load Media in Peel-Off Mode 10. Close the printhead assembly. 11. Caution • Use the peel release lever and your right hand to close the peel assembly. Do not use your left hand to assist in closing. The top edge of the peel roller/assembly could pinch your fingers. Close the peel assembly using the peel-off mechanism release lever. 12. Set the printer to Peel-Off mode. See Select the Label Removal Method on page 74 for instructions. 13.
Operations Load Media in Cutter Mode Load Media in Cutter Mode Figure 9 shows roll and fanfold media loaded in Cutter mode.
Operations Load Media in Cutter Mode 3. Press the printhead release latch to open the printhead assembly. Lift the printhead until it latches open. 4. Slide out the media guide. 5. Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers. Feed the media under the dancer assembly (1), through the slot in the transmissive sensor (2—standard transmissive sensor shown), under the printhead-open sensor (3), and through the cutter (4).
Operations Load Media in Cutter Mode 6. Push the media to the back of the transmissive sensor (1). Slide in the media guide (2) until it just touches the edge of the media. 1 2 7. Close the printhead assembly. 8. If the printer is paused (the PAUSE light is blinking), press PAUSE to enable printing. 13290L-004 Rev.
Operations Load Ribbon Load Ribbon Note • This section applies only to printers that have the Thermal Transfer option installed. The ribbon supply spindle in your printer is a dual-tension variety. Most applications require the spindle to be in the normal position. The low tension position is recommended only when a narrow ribbon is used or if normal tension hampers the ribbon movement. Always use ribbon that is wider than the media to protect the printhead from wear.
Operations Load Ribbon Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.
Operations Load Ribbon 3. Orient the ribbon with the loose end unrolling clockwise. 4. Place the roll of ribbon on the ribbon supply spindle (1) and push it all the way back. 1 5. Pull the end of the ribbon under the printhead assembly (1) and out the front of the printer. 1 6/15/09 S4M User Guide 13290L-004 Rev.
Operations Load Ribbon 6. Close the printhead assembly. 7. Wind the ribbon clockwise onto the ribbon take-up spindle (1). 1 13290L-004 Rev.
Operations Load Ribbon Remove Used Ribbon Remove used ribbon from the ribbon take-up spindle each time you change the roll of ribbon or when switching from thermal transfer mode to direct thermal mode. To remove used ribbon, complete these steps: 1. Caution • Do not cut the ribbon directly on the ribbon take-up spindle. Doing so may damage the spindle. If the ribbon has not run out, cut or break it before the ribbon take-up spindle (1). 1 2.
Operations Calibrate the Printer Calibrate the Printer The printer can be set to calibrate automatically, or you can calibrate it manually. Auto Calibration When the control panel setting for automatically calibrates on power up or when the printhead is closed. During auto calibration, the printer determines the label length and sensor settings. The results of the auto calibration are stored in the printer’s memory and are retained even if printer power is removed.
Operations Select or Adjust the Media Sensors Select or Adjust the Media Sensors This printer uses two types of media sensors: transmissive and reflective. Select the Transmissive Sensor The standard transmissive sensor (Figure 14) is in a fixed position and enabled from the control panel. For more information about the operation of this sensor, see Select the Media Sensor on page 74.
Operations Select or Adjust the Media Sensors Figure 15 • Adjusting the Reflective Sensor 1 2 3 4 1 2 3 4 Printhead assembly Reflective sensor Reflective sensor positioning lever Printhead release latch To adjust the reflective sensor, complete these steps: 1. See Figure 15. Press the printhead release latch. 2. Lift the printhead until it latches open. 3. Locate the reflective sensor positioning lever. 4.
Operations Adjust Printhead Pressure Adjust Printhead Pressure You may need to adjust printhead pressure if printing is too light on one side, if you use thick media, or if the media drifts from side to side during printing. See Figure 16. The pressure adjustment dials have four possible settings designated by blocks of increasing size embossed on the print mechanism. The smallest block (fully counterclockwise) is considered position 1, and the largest block (fully clockwise) is considered position 4.
Operations Adjust Printhead Pressure 2. If necessary, adjust the pressure adjustment dials as follows: 13290L-004 Rev. A If the media... Then... Requires higher pressure to print well Increase both dials one position. Shifts left while printing Increase the outside dial setting one position, or decrease the inside dial setting one position. Shifts right while printing Increase the inside dial setting one position, or decrease the outside dial setting one position.
4 Configuration This section discusses printer configuration settings and instructs you how to view or change printer parameters through the control panel. Contents Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Leave Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Setup Mode Setup Mode After you have installed the media and ribbon and the Power-On Self Test (POST) is complete, the control panel displays PRINTER READY. You may now set printer parameters for your application using the control panel LCD and the buttons directly below it. If it becomes necessary to restore the initial printer defaults, see FEED and PAUSE Self Test on page 120.
Configuration Setup Mode 6/15/09 If you wish to... Then... Discard changes a. Return to Setup mode Press one of the following buttons: • MENU returns you to the same parameter. • The left arrow takes you to the previous parameter. • The right arrow takes you to the next parameter. Press the up or down arrow to select NO. b. Press ENTER. The printer discards changes and exits Setup mode. S4M User Guide 13290L-004 Rev.
Configuration Password Protection of Parameters Password Protection of Parameters The printer has four levels of passwords. When you enter Setup mode on the control panel, only those parameters that are not password-protected are displayed. To see more parameters, you must enter an appropriate password at the ADVANCED SETUP prompt. After you enter a password correctly, you do not have to enter it again until you leave and reenter Setup mode.
Configuration Password Protection of Parameters Note • When you enter a password at an ADVANCED SETUP prompt, the first parameter that you see is determined in part by whether you pressed the right arrow or the left arrow to get to the ADVANCED SETUP prompt: • If you used the right arrow, the first parameter that you see is based on the password level that the printer prompted for (see Table 12).
Configuration Printing Configuration Labels Printing Configuration Labels After you load the media and ribbon (if necessary), print a printer configuration label and a network configuration label as records of your printer’s current settings. Keep the labels to use when troubleshooting printing problems. The options to print these labels are located in password level 3. A configuration label lists the printer settings that are stored in configuration memory.
Configuration Printing Configuration Labels 4. Select the type of label to print. To print a... Then... Printer configuration label a. Scroll to SETTINGS. b. Press ENTER. A printer configuration label prints (Figure 17). Figure 17 • Sample Printer Configuration Label 6/15/09 S4M User Guide 13290L-004 Rev.
Configuration Printing Configuration Labels To print a... Then... Network configuration label a. Scroll to NETWORK. b. Press ENTER. A network configuration label prints (Figure 18). An asterisk designates whether the wired or wireless print server is active. Figure 18 • Sample Network Configuration Label 13290L-004 Rev.
Configuration Select a Display Language Select a Display Language The LANGUAGE parameter is included in password level 3 and level 4 so you can easily reach the parameter to select a familiar language if you cannot read the one being displayed. To change the language displayed, complete these steps: 1. On the control panel, press MENU. The printer enters Setup mode. 2. Press the left arrow.
Configuration Control Panel Parameters Control Panel Parameters Use the LCD on the control panel to adjust printer settings. Additional parameters appear in the following situations: • When a wired print server is installed in the printer. For more information, refer to the ZebraNet 10/100 Print Server User and Reference Guide. • When a wireless print server is installed in the printer. For more information, refer to the ZebraNet Wireless User Guide. Copies of these manuals are available at http://www.
Configuration Control Panel Parameters Table 14 • Printer Parameters, Password Levels 1 and 2 (Page 2 of 5) Parameter Explanation TEAR OFF Adjust Tear-Off Position This parameter establishes the position of the labels over the tear-off/peel-off bar after printing. Note • The printer applies and saves the tear-off setting immediately. Exiting Setup mode without saving changes does not restore the previous value.
Configuration Control Panel Parameters Table 14 • Printer Parameters, Password Levels 1 and 2 (Page 3 of 5) Parameter Explanation MEDIA TYPE Set Media Type Tells the printer which type of media you are using. Selections: • GAP/NOTCH—Use for non-continuous web media, non-continuous fanfold media, and tag stock. • CONTINUOUS—Use for media that does not have divisions between labels. • MARK—Use for non-continuous black mark media.
Configuration Control Panel Parameters Table 14 • Printer Parameters, Password Levels 1 and 2 (Page 4 of 5) Parameter Explanation PRINT SPEED Adjust Print Speed Adjusts the speed for printing a label (given in whole numbers of inches per second). Slower print speeds typically yield better print quality. Print speed changes take effect upon exiting Setup mode.
Configuration Control Panel Parameters Table 14 • Printer Parameters, Password Levels 1 and 2 (Page 5 of 5) Parameter Explanation CONTROL CODES Set APL-D Control Codes Allows you to select which set of language control codes will be sent to the printer. Selections: STANDARD, MAINFRAME Default Value: STANDARD (APL-D mode only) To modify this parameter: • Press the up or down arrow to scroll through the selections.
Configuration Control Panel Parameters Password Level 3 Parameters Table 15 shows parameters in the order in which they appear when you press the right arrow after entering the Level 3 password. Throughout this process, press the right arrow to continue to the next parameter or the left arrow to return to the previous parameter in the cycle.
Configuration Control Panel Parameters Table 15 • Printer Parameters, Password Level 3 (Page 2 of 10) Parameter Explanation MODULE A Set Module A Storage Device for APL-D This parameter allows you to assign an actual 512 KB memory device to a module letter. Selections: NONE, RAM 1, RAM 2, FLASH 1, FLASH 2 Default Value: NONE (APL-D mode only) To modify this parameter: • Press the up or down arrow to scroll through the selections.
Configuration Control Panel Parameters Table 15 • Printer Parameters, Password Level 3 (Page 3 of 10) Parameter Explanation BAUD Set Baud The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer.
Configuration Control Panel Parameters Table 15 • Printer Parameters, Password Level 3 (Page 4 of 10) Parameter Explanation HOST HANDSHAKE Set Host Handshake The handshake protocol of the printer must match the handshake protocol of the host computer for proper communications to take place. Select the handshake protocol that matches the one being used by the host computer.
Configuration Control Panel Parameters Table 15 • Printer Parameters, Password Level 3 (Page 5 of 10) Parameter Explanation DELIM. CHAR Set Delimiter Character The delimiter character is a two-digit hexadecimal value used as a parameter place marker in ZPL/ZPL II format instructions. See the ZPL II Programming Guide for more information. Note • Do not use the same hexadecimal value for the control, command, and delimiter character. The printer must see different characters to work properly.
Configuration Control Panel Parameters Table 15 • Printer Parameters, Password Level 3 (Page 6 of 10) Parameter Explanation CHANGE RTC TIME Set RTC (Real-time clock) Time If RTC is installed, this parameter allows you to set the RTC time. Note • The printer saves the RTC time immediately. To modify this parameter: 1. 2. • • • 3. LOAD DEFAULTS Press ENTER. The printer displays the current RTC time. Modify the values as follows: Press the right arrow to move to the next digit position.
Configuration Control Panel Parameters Table 15 • Printer Parameters, Password Level 3 (Page 7 of 10) Parameter Explanation RIBBON Set Ribbon Use Note • This parameter appears only for printers that have the Thermal Transfer option installed. Specifies the printing method: thermal transfer (using ribbon) or direct thermal (no ribbon).
Configuration Control Panel Parameters Table 15 • Printer Parameters, Password Level 3 (Page 8 of 10) Parameter Explanation SENSOR PROFILE Print Sensor Profile Use the sensor profile (Figure 19) to troubleshoot registration problems that may occur if the media sensor detects preprinted areas on the media or if it experiences difficulty in determining web location. To adjust the sensitivity of the media and/or ribbon sensors, use Calibrate Media and Ribbon Sensors on page 85.
Configuration Control Panel Parameters Table 15 • Printer Parameters, Password Level 3 (Page 9 of 10) Parameter Explanation MEDIA/RIBBON CALIBRATE Calibrate Media and Ribbon Sensors Use this procedure to adjust the sensitivity of the printer’s sensors. In a printer that has the Thermal Transfer option installed, both media and ribbon sensors are adjusted.
Configuration Control Panel Parameters Table 15 • Printer Parameters, Password Level 3 (Page 10 of 10) Parameter Explanation LANGUAGE Select the Display Language This parameter allows you to display the control panel in the language of your choice. As soon as you select a language, all parameters are displayed in that language. Save changes as you exit Setup mode to save the language setting.
5 Routine Maintenance This section provides routine cleaning and maintenance procedures. Contents Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Routine Maintenance Replacing Printer Components Replacing Printer Components Some printer components, such as the printhead and platen roller, may wear out over time and can be replaced easily. Regular cleaning may extend the life of some of these components. See Cleaning Schedule and Procedures on page 89 for the recommended cleaning intervals.
Routine Maintenance Cleaning Schedule and Procedures Cleaning Schedule and Procedures Important • Zebra is not responsible for damage caused by the use of cleaning fluids on this printer. Specific cleaning procedures are provided on the following pages. Table 16 shows the recommended cleaning schedule. These intervals are intended as guidelines only. You may have to clean more often, depending upon your application and media. .
Routine Maintenance Cleaning Procedures Clean the Printhead and Platen Roller You can minimize printhead wear and maintain print quality with regular preventive measures. Over time, the movement of media or ribbon across the printhead wears through the protective ceramic coating, exposing and eventually damaging the print elements (dots). To avoid abrasion: • Clean the printhead frequently, and use well-lubricated thermal transfer ribbons with backings optimized to reduce friction.
Routine Maintenance Cleaning Procedures Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool. Caution • Before touching the printhead assembly, discharge any built-up static electricity by touching the metal printer frame or by using an antistatic wriststrap and mat. To clean the printhead and platen roller, complete these steps: 1. Open the printhead assembly. 2. Remove the media and ribbon. 3.
Routine Maintenance Cleaning Procedures 5. Reload media and ribbon, and close the printhead assembly. Note • If performing this procedure does not improve print quality, try cleaning the printhead with Save-A-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller for more information. 13290L-004 Rev.
Routine Maintenance Cleaning Procedures Clean the Media Compartment and Sensors To clean the media compartment and sensors, complete these steps: 1. Brush or vacuum any accumulated paper lint and dust away from the media and ribbon paths. 2. Brush or vacuum any paper lint and dust away from the sensors (see Figure 21). Figure 21 • Cleaning the Sensors 2 3 1 4 1 2 3 4 6/15/09 Take-label sensor Ribbon sensor Transmissive sensor Reflective sensor S4M User Guide 13290L-004 Rev.
Routine Maintenance Cleaning Procedures Clean the Peel Assembly The peel assembly, which is part of the Peel-Off option, consists of several spring-loaded rollers to ensure the proper roller pressure. Clean the pinch roller and tear-off/peel-off bar if adhesive buildup begins to affect peel performance. Caution • Do not use your left hand to assist in closing the Peel assembly. The top edge of the Peel roller/assembly could pinch your fingers.
Routine Maintenance Cleaning Procedures 4. While manually rotating the pinch roller, clean it thoroughly with the swab from the Preventive Maintenance Kit (part number 47362). In place of the Preventive Maintenance Kit, you may use a clean swab dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%). Allow the solvent to evaporate. 5. Use the swab to remove excess adhesive from the tear-off/peel-off bar. Allow the solvent to evaporate.
Routine Maintenance Cleaning Procedures 7. Caution • Use the peel release lever and your right hand to close the peel assembly. Do not use your left hand to assist in closing. The top edge of the peel roller/assembly could pinch your fingers. Close the peel assembly using the peel-off mechanism release lever. 8. Close the media door. The printer is ready to operate. 13290L-004 Rev.
Routine Maintenance Cleaning Procedures Clean the Cutter Module If the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter. Caution • For personnel safety, always power off and unplug the printer before performing this procedure. To clean the cutter module, complete these steps: 1. Turn the printer off (O), and unplug the printer from its power source. 2. Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Routine Maintenance Cleaning Procedures 4. See Figure 22. Using the swab from the Preventive Maintenance Kit (part number 47362), wipe along the upper cutting surface (1) and the cutter blade (2). In place of the Preventive Maintenance Kit, you may use a clean swab dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%). Allow the solvent to evaporate. Figure 22 • Cleaning the Cutter Module 1 2 5. Replace the cutter shield. 6.
6 Troubleshooting This section provides information about errors that you might need to troubleshoot. Assorted diagnostic tests are included. Contents Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Memory Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Troubleshooting Checklists Troubleshooting Checklists If an error condition exists with the printer, review this checklist: Is there an error message on the LCD? If yes, see LCD Error Messages on page 101. Are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensors on page 85. Is the CHECK RIBBON light on when ribbon is loaded properly? If yes, see Calibrate Media and Ribbon Sensors on page 85.
Troubleshooting LCD Error Messages LCD Error Messages The LCD displays messages when there is an error. See Table 17 for LCD errors, the possible causes, and the recommended solutions. Table 17 • LCD Error Messages LCD Display/ Printer Condition ALERT RIBBON OUT The printer stops and the ALERT light flashes. Possible Cause Recommended Solution In thermal transfer mode, ribbon is not loaded or incorrectly loaded. Load ribbon correctly.
Troubleshooting LCD Error Messages Table 17 • LCD Error Messages (Continued) LCD Display/ Printer Condition WARNING RIBBON IN Possible Cause Recommended Solution Ribbon is loaded, but the printer is set for direct thermal mode. Ribbon is not required with direct thermal media. If you are using direct thermal media, remove the ribbon. This error message will not affect printing. The RIBBON light is on; the ERROR light flashes. The ALERT light flashes.
Troubleshooting LCD Error Messages Table 17 • LCD Error Messages (Continued) LCD Display/ Printer Condition WARNING HEAD COLD The printer prints while the ALERT light flashes. Possible Cause Recommended Solution Caution • An improperly connected printhead data or power cable can cause this error message. The printhead may be hot enough to cause severe burns. Allow the printhead to cool. The printhead temperature is approaching its lower operating limit.
Troubleshooting LCD Error Messages Table 17 • LCD Error Messages (Continued) LCD Display/ Printer Condition HEAD ELE. BAD The printer stops. Possible Cause Recommended Solution Caution • The printhead may be hot enough to cause severe burns. Allow the printhead to cool. Caution • Before touching the printhead assembly, discharge any built-up static electricity by touching the metal printer frame or by using an anti-static wriststrap and mat. The printhead is not installed.
Troubleshooting Memory Errors Memory Errors The memory errors in Table 18 indicate that the printer does not have enough memory to perform the function shown on the second line of the LCD. Table 18 • Memory Errors Problem/LCD Display Possible Cause Recommended Solution OUT OF MEMORY CREATING BITMAP Creating Bitmap The bitmap size (label length/width) does not fit in available memory. OUT OF MEMORY STORING BITMAP Storing Bitmap Not enough memory is available to store the bitmap created.
Troubleshooting Print Quality Problems Print Quality Problems Table 19 identifies problems with print quality, the possible causes, and the recommended solutions. Table 19 • Print Quality Problems Problem Possible Cause Recommended Solution General print quality issues The printer is set at the incorrect print speed. For optimal print quality, set the print speed to the lowest possible setting for your application via control panel, the driver, or the software. See Adjust Print Speed on page 75.
Troubleshooting Print Quality Problems Table 19 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution Wrinkled ribbon Ribbon was fed through the ribbon system incorrectly. Load the ribbon correctly. See Load Ribbon on page 53. Incorrect burn temperature. Set the darkness to the lowest possible setting for good print quality. See Adjust Print Darkness on page 72. Incorrect or uneven printhead pressure.
Troubleshooting Print Quality Problems Table 19 • Print Quality Problems (Continued) Problem Possible Cause Vertical drift in top-of-form position The printer is out of calibration. Recalibrate the printer. Vertical image or label drift The bar code printed on a label does not scan. 13290L-004 Rev. A Recommended Solution Calibrate the printer. See Calibrate Media and Ribbon Sensors on page 85. 2. Adjust the label top position setting. See Adjust Label Top Position on page 73.
Troubleshooting Calibration Problems Calibration Problems Table 20 identifies problems with calibration, the possible causes, and the recommended solutions. Table 20 • Calibration Problems Problem Possible Cause Recommended Solution Loss of printing registration on labels. Excessive vertical drift in top-of-form registration. The platen roller is dirty. Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 90. Media guides are positioned improperly.
Troubleshooting Communications Problems Communications Problems Table 21 identifies problems with communications, the possible causes, and the recommended solutions. Table 21 • Communications Problems Problem Possible Cause Recommended Solution A label format was sent to the printer but was not recognized. The communication parameters are incorrect. Check the printer driver or software communications settings (if applicable).
Troubleshooting Ribbon Problems Ribbon Problems Table 22 identifies problems that may occur with ribbon, the possible causes, and the recommended solutions. Note • This section applies only to printers that have the Thermal Transfer option installed. Table 22 • Ribbon Problems Problem Possible Cause Recommended Solution Broken or melted ribbon Darkness setting too high. 1. The printer does not detect when the ribbon runs out. The printer was calibrated without ribbon.
Troubleshooting Miscellaneous Printer Problems Miscellaneous Printer Problems Table 23 identifies miscellaneous problems with the printer, the possible causes, and the recommended solutions. Table 23 • Miscellaneous Printer Problems Problem Possible Cause Recommended Solution The LCD displays a language that I cannot read The language parameter was changed through the control panel or a firmware command. Perform the procedure in Select a Display Language on page 71.
Troubleshooting Miscellaneous Printer Problems Table 23 • Miscellaneous Printer Problems (Continued) Problem Possible Cause Recommended Solution Non-continuous labels are being treated as continuous labels. The printer was not calibrated for the media being used. Perform the calibration procedure in Calibrate Media and Ribbon Sensors on page 85. All lights are on, but nothing displays on the LCD, and the printer locks up. Internal electronic or firmware failure. Call a service technician.
Troubleshooting Printer Diagnostics Printer Diagnostics Self tests and other diagnostics provide specific information about the condition of the printer. The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer. The most commonly used are the Power-On and the CANCEL self tests. Important • Use full-width media when performing self tests. If your media is not wide enough, the test labels may print on the platen roller.
Troubleshooting Printer Diagnostics CANCEL Self Test The CANCEL self test prints a configuration label (Figure 23). To perform the CANCEL Self Test, complete these steps: 1. Turn off (O) the printer. 2. Press and hold CANCEL while turning on (I) the printer. Hold CANCEL until the first control panel light turns off. A printer configuration label prints (Figure 23). Figure 23 • Sample Configuration Label 6/15/09 S4M User Guide 13290L-004 Rev.
Troubleshooting Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies or to determine if any printhead elements are not working. Figure 24 shows a sample printout. To perform a PAUSE self test, complete these steps: 1. Turn off (O) the printer. 2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control panel light turns off.
Troubleshooting Printer Diagnostics FEED Self Test Different types of media may require different darkness settings. This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications. During the FEED self test, labels are printed at different darkness settings at two different print speeds. The relative darkness and the print speed are printed on each label. The bar codes on these labels may be ANSI-graded to check print quality.
Troubleshooting Printer Diagnostics Figure 26 • Bar Code Darkness Comparison Table 24 • Judging Bar Code Quality 13290L-004 Rev. A Print Quality Description Too dark Labels that are too dark are fairly obvious. They may be readable but not “in-spec.” • The normal bar code bars increase in size. • The openings in small alphanumeric characters may fill in with ink. • Rotated bar code bars and spaces run together. Slightly dark Slightly dark labels are not as obvious.
Troubleshooting Printer Diagnostics Table 24 • Judging Bar Code Quality (Continued) Print Quality Description “In-spec” The “in-spec” bar code can only be confirmed by a verifier, but it should exhibit some visible characteristics. • The normal bar code will have complete, even bars and clear, distinct spaces. • The rotated bar code will have complete, even bars and clear, distinct spaces. Although it may not look as good as a slightly dark bar code, the bar code will be “in-spec.
Troubleshooting Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. If the factory default values are permanently saved, a media calibration procedure must be performed. To perform a FEED and PAUSE self test, complete these steps: 1. Turn off (O) the printer. 2.
Troubleshooting Printer Diagnostics Communications Diagnostics Test The communication diagnostics test is a troubleshooting tool for checking the interconnection between the printer and the host computer. When the printer is in diagnostics (hex dump) mode, it prints all data received from the host computer as straight ASCII characters with the hex values below the ASCII text. The printer prints all characters received, including control codes such as CR (carriage return).
Troubleshooting Printer Diagnostics Sensor Profile Use the sensor profile label to troubleshoot the following types of problems: • If the media sensor experiences difficulty in determining gaps (web) between labels. • If the media sensor incorrectly identifies preprinted areas on a label as gaps (web). • If the ribbon sensor cannot detect ribbon. For instructions on printing a sensor profile, see Print Sensor Profile on page 84.
Troubleshooting Printer Diagnostics Figure 29 • Sensor Profile (Media Section) 1 3 6/15/09 2 4 S4M User Guide 13290L-004 Rev.
Troubleshooting Printer Diagnostics Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________
7 Specifications This section provides the features of and specifications for the printer. Contents General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications General Specifications General Specifications General Specifications Height 11.6 in. 295 mm Width 10.7 in. 272 mm Depth 18.8 in. 477 mm Weight (without options) 27.2 lbs. 12.4 kg Electrical 90–264 VAC, 47–63 Hz, 3 Amps (100 W) Temperature Relative Humidity Operating 40° to 104°F 5° to 40°C Storage –40° to 140°F –40° to 60°C Operating 20% to 85%, non-condensing Storage 5% to 85%, non-condensing Communication Interface 13290L-004 Rev. A • RS-232/CCITT V.
Specifications Agency Approvals Agency Approvals 6/15/09 Agency Approvals • • • • IEC60950-1 EN55022: Class B EN55024 EN61000-3-2,-3-3 Product Markings • • • • • • • • • • • • cULus CE Marking FCC-B ICES-003 VCCI C-Tick NOM CCC GOST-R S-Mark (Argentina) MIC BSMI S4M User Guide 13290L-004 Rev.
Specifications Printing Specifications Printing Specifications Printing Specifications Print resolution Dot size (width x length) 13290L-004 Rev. A 203 dots/inch 8 dots/mm 300 dots/inch 12 dots/mm 203 dpi 0.00492 in. x 0.00492 in. 0.125 mm x 0.125 mm 300 dpi 0.0033 in. x 0.0039 in. 0.084 mm x 0.099 mm Maximum print width 203 dpi 4.09 in. 104 mm 300 dpi 4.1 in. 106 mm Bar code modulus (X) dimension 203 dots/inch 5 mil to 50 mil 300 dots/inch 3.
Specifications Media Specifications Media Specifications Media Specifications Label length Minimum (Tear-Off) 0.7 in. 17.8 mm Minimum (Peel-Off) 0.5 in. 12.7 mm Maximum 39 in. 991 mm Minimum 0.75 in. 19 mm Maximum 4.5 in. 114 mm Total thickness (includes liner, if any) Minimum 0.003 in. 0.076 mm Maximum 0.010 in. 0.25 mm Maximum roll outside diameter 3-in. (76 mm) core 8 in. 203 mm 1-in. (25 mm) core 6 in. 152 mm Inter-label gap Minimum 0.079 in. 2 mm Preferred 0.118 in.
Specifications Ribbon Specifications Ribbon Specifications Note • This section applies only to printers that have the Thermal Transfer option installed. Ribbon must be wound with the coated side out. Ribbon Specifications Ribbon width (Zebra recommends using ribbon at least as wide as the media to protect the printhead from wear.) Minimum >2 in.* 51 mm* Maximum 4.3 in. 109 mm Standard lengths 2:1 media to ribbon roll ratio 984 ft. 300 m 3:1 media to ribbon roll ratio 1476 ft.
A ZPL II Commands This section provides the ZPL II commands that were added or changed for the S4M. Contents ^KP Define Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 6/15/09 S4M User Guide 13290L-004 Rev.
ZPL II Commands ^KP ^KP Define Password Description The ^KP command is used to define the password that must be entered to access the control panel switches and LCD Setup mode. For more information about the password structure in this printer, see Password Protection of Parameters on page 66.
End User License Agreement Please read the terms of this “End User License Agreement” (the “Agreement”) carefully. The Agreement is a legal agreement between you (either an individual or a single entity) and Zebra Technologies International, LLC (“Zebra”) for the Zebra computer software and/or firmware accompanying this End User License Agreement, and any associated media, printed materials and any “online” or electronic documentation (collectively, “Software”).
End User License Agreement 3. Documentation. If the Software contains documentation which is provided only in electronic form, you may print one copy of such electronic documentation. You may not copy the printed materials accompanying the Software. 4. Limitations of Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the Software, except and only to the extent that such activity is permitted by applicable law notwithstanding this limitation. 5.
End User License Agreement 10. Export Restrictions. You agree that you will not export or re-export the Software, any part thereof, or any process or service that is the direct product of the Software (the foregoing collectively referred to as the “Restricted Components”), to any country, person or entity subject to U.S. export restrictions. You specifically agree not to export or re-export any of the Restricted Components: (i) to any country to which the U.S.
End User License Agreement IMPLIED WARRANTIES ARE NOT ALLOWED TO BE EXCLUDED IN THEIR ENTIRETY, THEY WILL BE LIMITED TO THE DURATION OF NINETY (90) DAYS. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE.
End User License Agreement 16. Governing Law. To the maximum extent permitted by law, the laws of the State of Illinois, U.S.A., without reference to its conflict of laws provisions, will apply to this Agreement. You irrevocably agree to submit to the exclusive jurisdiction and venue of the state or federal courts in the State of Illinois in the event of any litigation involving this Agreement or the Software.
End User License Agreement 22. QUESTIONS. Should you have any questions, or if you desire to contact Zebra for any reason, please contact the Zebra subsidiary serving your country, or write: Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061 REVISED MARCH 2008. 13290L-004 Rev.
Glossary alphanumeric Indicating letters, numerals, and characters such as punctuation marks. backfeed When the printer pulls the media and ribbon (if used) backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead. Backfeed occurs when operating the printer in Tear-Off and Applicator modes. bar code A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths.
Glossary direct thermal A printing method in which the printhead presses directly against the media. Heating the printhead elements causes a discoloration of the heat-sensitive coating on the media. By selectively heating the printhead elements as the media moves past, an image is printed onto the media. No ribbon is used with this printing method. Contrast this with thermal transfer.
Glossary media sensor This sensor is located behind the printhead to detect the presence of media and, for non-continuous media, the position of the web, hole, or notch used to indicate the start of each label. media supply hanger The stationary arm that supports the media roll. non-continuous media Media that contains an indication of where one label/printed format ends and the next one begins. Examples are die-cut labels, notched tag-stock, and stock with black mark registration marks.
Glossary void A space on which printing should have occurred, but did not due to an error condition such as wrinkled ribbon or faulty print elements. A void can cause a printed bar code symbol to be read incorrectly or not at all. 13290L-004 Rev.
Index A B active control panel buttons, 18 adhesive test for ribbon coating, 35 adjustments label left side, 73 label top, 73 print speed, 75 print width, 75 printhead pressure, 61 reflective sensor, 59 tear-off position, 73 agency approvals, 127 ALERT light, 20 APL-D set Module A storage device, 78 set Module B storage device, 78 setting compatibility mode, 75 setting control codes, 76 APL-I adjust label left position, 73 print settings, 77 print stored format, 78 print stored page, 78 set printer resol
Index communications diagnostics test overview, 121 selecting hex dump mode, 81 communications problems, 110 components of printer, 21 configuration changing password-protected parameters, 66 viewing printer settings, 68 configuration label printing from control panel, 68 printing using CANCEL self test, 115 connect printer to computer or network, 28 connect printer to power source, 30 contacts, 11 continuous media described, 33 specifying, 74 control character, 80 control panel buttons, 18 LCD error
Index H M handshaking protocol, 80 HEAD COLD message cycling with other messages, 102 displayed alone, 103 displaying alone, 103 HEAD ELEMENT BAD message, 102 HEAD TOO HOT message, 103 hex dump mode, 81 host handshake, 80 humidity requirements, 26 manual calibration, 58 media black mark, 32 continuous roll media, 33 fanfold, 33 non-continuous roll media, 32 ordering, 11 perforated, 32 specifications, 129 specify type, 74 tag stock, 32 types of media, 32 web, 32 media compartment cleaning, 93 components,
Index P parallel port characteristics of parallel connection, 27 connection and configuration, 28 setting parallel communications, 78 parity, 79 password defaults, 66 define via ZPL, 132 level 1 and 2 parameters, 72 level 3 parameters, 77 PAUSE button FEED and PAUSE self test, 120 function, 19 PAUSE self test, 116 PAUSE light, 20 Pause mode, 18 Peel-Off mode cleaning peel-off assembly, 94 loading media, 45 media path, 39 print mode use described, 38 selecting label removal method, 74 perforated media
Index S T sales, 11 saving changes to parameters, 64 scratch test media type, 34 ribbon coated side, 35 self tests, 114 CANCEL, 115 communications diagnostics, 121 FEED, 117 FEED and PAUSE, 120 PAUSE, 116 Power-On Self Test (POST), 114 sensors calibrate, 85 cleaning, 93 interpreting sensor profile, 122 media sensor profile, 84 reflective, 59 select sensor type, 74 transmissive sensor location, 59 serial port characteristics of serial connection, 27 connection and configuration, 28 setting passwords, 66 s
Index W Z web media described, 32 wired print server characteristics, 27 internal wired connection and configuration, 29 wireless cards, 28 wireless print server characteristics, 27 connection and configuration, 29 viewing network settings, 68 Zebra Programming Language (ZPL) ^KP, define password, 132 command character, 80 control character, 80 delimiter character, 81 override certain commands, 83 13290L-004 Rev.
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