Technical information

The Cutter is not
cutting labels cleanly.
Cutter is dirty. Clean Cutter.
Cutter blades are dull. Replace Cutter Module.
The Cutter is
jamming up with
labels or labels are
being cut more than
once.
Cutter is dirty. Clean Cutter.
Label length is too short. Increase label length.
Printing stops.
PAPER/RIBBON,
PAUSE, and
CANCEL Lights are
ON.
Out of media. Load media.
Cutter: Media jammed in Cutter. Remove media, clean Cutter Module if
necessary.
Cutter: Connecting cable not
connected to Cutter Module.
Plug Cable into Cutter Module.
Cutter: Cutter Module is dirty. Clean Cutter Module.
Cutter: End of the media not
positioned correctly on top of
Platen.
Re-position media so that the end is on top
of the Platen.
Cutter: If condition persists,
replace Cutter Module.
Replace Cutter Module.
The following pages contain sample labels to be used with the preceding
troubleshooting charts. These labels illustrate conditions which could be seen if
mechanical adjustments are necessary.
Zebra type 3P Media Stock and type 5319 Ribbon were used to obtain these labels.
Any other Label and Ribbon stock combinations may produce sample labels with
similar but not necessarily the same indications.
The size of these example labels has been adjusted to permit good visibility of
the effects of the mechanical problem being illustrated.
44868L Page 6-5