Stripe® Maintenance Manual Volume 1: General Maintenance Part # 44868L Rev.
WARRANTY INFORMATION 1. Printer Warranty ZEBRA printers, excluding thermal printheads which are warranted separately below, are warranted against defects in material or workmanship for six (6) months from the date of original shipment by ZEBRA Technologies Corporation.
Warranty Information 2. Supplies Warranty ZEBRA supplies are warranted to be free from defects in materials or workmanship for a period of either the stated material shelf life or 6 months from date of shipment, whichever occurs first, provided that the BUYER has complied with ZEBRA Technologies’ guidelines on storage, handling, and usage of the labeling supplies in ZEBRA printers. ZEBRA Technologies does not warrant the performance of ZEBRA labeling supplies on non-ZEBRA printers.
Table of Contents Warranty Information . . . . . . . . . . . . . . . . . . . . . . . i 1 Introduction Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Related Manuals . . . . . . . . . . . . . . . . . . . . . . . . 1-2 2 The Zebra Stripe® System Printer Specifications. . . . . . . . . . . . . . . . . . . . . . 2-2 Communication Specifications. . . . . . . . . . . . . . . . . 2-5 Controls and Indicators. . . . . . . .
Table of Contents Volume 1 Stripe Maintenance Manual: Control Panel Circuit Board Replacement . . . . . . . . . Main Logic Board Removal . . . . . . . . . . . . . . . . Main Logic Board Installation . . . . . . . . . . . . . . . EPROM Software Installation . . . . . . . . . . . . . . . Main Drive Belt Removal, Replacement, and Adjustment for Printers Without the Peel-Off Option. . Main Drive Belt Removal, Replacement, and Adjustment for Printers Equipped With the Peel-Off Option . . . .
1 Introduction In th is se ct io n... Pag e Description............................................................................................1-1 Scope....................................................................................................1-1 Related Manuals ...................................................................................
In t r o d uc t i o n S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Stripe models are illustrated along with their maintenance part numbers. Those parts which are specific to a particular model are individually identified. Section 8 “Appendix” contains reference material which may assist the technician when installing and maintaining the printer. To ensure that you receive documentation updates, refer to the registration form at the front of this manual.
2 The Zebra Stripe® System In th is se ct io n... Pag e Printer Specifications...........................................................................2-2 Printing Considerations................................................................2-2 Media Handling .............................................................................2-2 Media Specifications ....................................................................2-3 Ribbons ................................................................
T he Z e b r a S t r ip e ® System S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Printer Specifications Printing Considerations Printing Specifications Stripe S-300 Stripe S-500 Stripe S-500 Printer Printer Printer with Optional 6 Dots per mm Printhead Resolution 203.2 dots per inch (8 dots per mm) Dot size (square) 0.00492" (0.125 mm) Maximum print width Print length 4.09" (104 mm) Minimum 0.00492" (0.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 T h e Z e b r a St r i p e ® System Media Specifications Total media width Label length Total thickness (includes liner) Maximum Maximum when Cutter is installed Minimum Maximum Minimum Tear-Off Peel-Off Cutter Maximum (Printhead position may 4.5" 4.0" 115 mm 101.6 mm 0.75" 19 mm See “Printing Considerations” (page 2-2) 0.63" 16 mm 1.00" 25.4 mm 1.50" 38.1 mm 0.012" 0.304 mm need to be adjusted above 0.
T he Z e b r a S t r ip e ® System S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Bar Codes The following bar codes are available on both the Stripe S-300 and S-500 unless indicated otherwise: • • Code 11 • LOGMARS Code 39 (Supports ratios of 2:1 to 3:1) • Plessey • Code 49 (2-dimensional bar code, standard in 14.4.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 T h e Z e b r a St r i p e ® System Communications Interface • Serial RS-232 data communication; 110 - 19,200 baud; parity, data bits and XON-XOFF/DTR protocols are all switch-selectable • Parallel Data Communication (available on the S-500 only) Environmental Operating Range Operating temperature +40° to +105° F + 5° to +40° C Storage temperature - 40° to +140° F - 40° to +60° C Relative humidity 5% to 85% non-condensing Communi
T he Z e b r a S t r ip e ® System S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Serial Interface Connector Pinout and Description A DB25-S connector is located at the rear of the Zebra Stripe printer and provides serial data communications to a host using RS-232 signaling. The pinouts and signal descriptions for the DTE port are as follows: Pin No. Serial Data Port Signal Description 1 Frame Ground 2 Transmit Data: TXD is the serial data output of the Zebra Stripe printer.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 T h e Z e b r a St r i p e ® System Parallel Data Communications Overview The S-500 printer may have a Parallel Data Communications Port instead of the previously mentioned Serial Data Port. The Parallel Interface has a standard 36-pin connector located at the rear of the printer. In this data communication method, the bits of data which make up each character are sent all at one time over several wires in the cable, one bit per wire.
T he Z e b r a S t r ip e ® System S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Controls and Indicators All of the printer controls and indicators are located on the front of the unit, except for the Power ON/OFF Switch, which is located on the left side of the printer. Front Panel Controls AC Power ON/OFF Switch Controls application of AC Power to the printer. When Powered ON, the printer will perform a Power ON Self Test as it begins operation.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 T h e Z e b r a St r i p e ® System printed will be canceled. If there are no formats in the printer, the CANCEL Key is ignored. If the CANCEL Key is pressed for an extended period of time (3 seconds), the printer will perform a “Cancel All Formats” operation. MODE Key The MODE Key causes the printer to enter the Configuration Mode. In this Mode, the Print Darkness, Media Tear-off Position, and Label Top Position settings can be adjusted.
T he Z e b r a S t r ip e Page 2-10 ® System S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 44868L
3 Printer Diagnostics In this section... Page Power On Self Test ...............................................................................3-1 Printer Self Tests ..................................................................................3-2 CANCEL Key Self Test ...............................................................3-2 PAUSE Key Self Test....................................................................3-3 FEED Key Self Test ..........................................................
Printer Diagnostics Stripe Maintenance Manual: Volume 1 Printer Self Tests These Self Tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer. Each Self Test is enabled by pressing a specific Front Panel Key while turning the Power Switch ON. Keep the key pressed until the Front Panel Lights turn ON. When the Power On Self Test is complete, the selected Printer Self Test automatically starts.
Stripe Maintenance Manual: Volume 1 Printer Diagnostics PAUSE Key Self Test S-500 Printer This Self Test is made up of four separate features, printing at both speed “A” (2" per second) and speed “D” (6" per second). The initial Self Test prints 15 labels at speed “A” then automatically PAUSES the printer. Each time the PAUSE Key is pressed, an additional 15 labels print. Figure 3.2 PAUSE Key Self Test Printout While the printer is PAUSED, pressing the CANCEL Key once alters the Self Test.
Printer Diagnostics Stripe Maintenance Manual: Volume 1 “Darkness” value specified on the Configuration Printout. The resulting numeric value (0 to 30) is the best darkness value for that specific Media/Ribbon combination. The plus or minus value selected can be entered while performing a Media Darkness Adjustment. Enter the PLUS value by pressing the UP (FEED) Key, or enter the MINUS value by pressing the DOWN (CANCEL) Key the appropriate number of times. Refer to the user’s guide for more information.
Stripe Maintenance Manual: Volume 1 Printer Diagnostics FEED Key and PAUSE Key Pressing these two keys at the same time, while turning the Power ON, temporarily resets the Printer Configuration to the Factory Default values. These values will remain active until Power is turned OFF. If the Factory Default conditions are to be used on a permanent basis, save them by pressing the MODE Key four (4) times - MODE Lights cycle ON then OFF. Figure 3.
Printer Diagnostics Stripe Maintenance Manual: Volume 1 PAUSE Key and CANCEL Key This self test can be used to verify proper printer operation after parts have been replaced or adjusted. When activated, the printer prints a maximum of 500 Head Test Labels. Each label backfeeds prior to printing and feeds forward to the rest position after printing. A serialized number prints on each label. Press the PAUSE Key or turn the printer power OFF to stop printing. Refer to Figure 3.6.
Stripe Maintenance Manual: Volume 1 Printer Diagnostics PAUSE Key Loopback Test This test demonstrates the media movement capabilities of the printer and provides a test printout to view while making print quality adjustments. Figure 3.6 PAUSE Key Loopback Test Printout With the Loopback Connector in place, press the PAUSE Key while turning the AC Power Switch ON. After the Power On Self Test, the printer will print 500 Head Test labels.
Printer Diagnostics Stripe Maintenance Manual: Volume 1 FORMAT PRINTING TEST FUNCTION 1 20 at Speed D Left Ribbon Wrinkle 2 20 at Speed D Right Ribbon Wrinkle 3 20 at Speed D Bar Code Wrinkle Test (Code-39) 8 20 at Speed A Left Ribbon Wrinkle Test 9 20 at Speed A Right Ribbon Wrinkle Test 10 20 at Speed A Bar Code Wrinkle Test (Code-39) 4 10 at Speed D Useable Area 5 10 at Speed D Head Temp Test 6 10 at Speed D Upper Smear Test 7 10 at Speed D Lower Smear Test 11 10 at Sp
Stripe Maintenance Manual: Volume 1 Printer Diagnostics Figure 3.8 Test, Formats 2 and 9 Figure 3.9 Test, Formats 3 and 10 Figure 3.
Printer Diagnostics Stripe Maintenance Manual: Volume 1 Figure 3.11 Test, Formats 5 and 12 Figure 3.12 Test, Formats 6 and 13 Figure 3.
Stripe Maintenance Manual: Volume 1 Printer Diagnostics Service Diagnostics Tests If a jumper is installed between test points TP1 and TP2 on the main logic board when the power is turned ON, the printer will repeatedly perform the following series of tests. TP1 and TP2 are located in the upper right area of the Main Logic Board. 1. PAUSE Key Test - When the PAUSE Key is pressed, the Pause Light is turned ON. 2.
Printer Diagnostics Page 3-12 Stripe Maintenance Manual: Volume 1 44868L
4 Preventive Maintenance In th is se ct io n... Pag e Tools Required ......................................................................................4-1 Cleaning the Printer .............................................................................4-1 Cleaning the Printhead ........................................................................4-2 Printhead Cleaning Procedure ....................................................4-2 Cleaning the Cutter Module......................................
Pr e v e n t i ve M ai n t e n an c e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Cleaning the Printhead Inconsistent print quality, such as voids in the bar code or graphics, may indicate a dirty printhead. For optimum performance, Zebra recommends performing the following cleaning procedure after every roll of ribbon. NOTE: When cleaning the Printhead, it is not necessary to turn Printer Power OFF.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Pr e ve nt iv e Ma i nt e n an c e Cleaning the Cutter Module (For Printers Equipped with the Optional Cutter) The Cutter Module requires periodic cleaning to remove paper dust and gummed label residue. The procedure on the following pages should be performed by the operator according to the schedule on page 4-9. However, depending on your application and media type you may need to clean the cutter more or less frequently.
Pr e v e n t i ve M ai n t e n an c e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Cutter Module Cleaning Procedure I. Remove the Cutter Module from the printer. 1. Turn the printer’s AC power OFF. 2. Remove the Label Catch Tray by lifting it up and away from the front of the Cutter Module. 3. Raise the printer’s Media Access Door and lower the printer’s Front Door. Refer to Figure 4.2. 4. Refer to Figure 4.3.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Pr e ve nt iv e Ma i nt e n an c e Figure 4.5 Cutter Module Disassembly II. Disassemble the Cutter Module. 1. Refer to Figure 4.5. Hold the Cutter Module as illustrated. Put your thumbs on the two Wire Spring Loops and your index fingers on the top of the Rear Cutter Blade Guard. It may help to lay the Cutter Module on a table or other surface throughout this process. 2.
Pr e v e n t i ve M ai n t e n an c e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 IV. Reassemble the Cutter Module. 1. Refer to Figure 4.6. Position the two Wire Springs down against the Lower Cutter Blade. 2. Place the Rear Cutter Blade Guard over the Wire Springs, perpendicular to its final position. Place your thumbs on the top (flat) part of the Guard. NOTE: Insure that the ends of the Rear Cutter Blade Guard are positioned on the outside of the Cutter Side Panels. 3.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Pr e ve nt iv e Ma i nt e n an c e Figure 4.8 Reassembled Cutter Module Figure 4.
Pr e v e n t i ve M ai n t e n an c e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 V. Reinstall the Cutter Module. 1. Refer to Figure 4.9. Position the Cutter Module above the Cutter Mounting Posts. Press down on the Cutter Module until the Mounting Slots engage the Mounting Posts on the printer. 2. Refer to Figure 4.3. Tighten the Mounting Screw in a clockwise direction to hold the Cutter Module in Position. 3. Refer to Figure 4.3.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Pr e ve nt iv e Ma i nt e n an c e Recommended Preventive Maintenance Schedule AREA METHOD Printhead Solvent/isopropyl alcohol Platen Roller Solvent/isopropyl alcohol Media Sensor Air blow Media Path Solvent/isopropyl alcohol + cloth Ribbon Path Air blow INTERVAL After every roll of media (or 500 feet of fanfold media) when printing direct thermal and after every roll of ribbon when printing in the thermal transfer mode.
Pr e v e n t i ve M ai n t e n an c e Page 4-10 S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 44868L
5 Corrective Maintenance In th is se ct io n... Pag e Tools Required ......................................................................................5-2 Test Equipment Required ....................................................................5-2 Print Darkness Adjustment .................................................................5-2 Tear-Off Position Adjustment.............................................................5-3 Media Sensor Position Adjustment .................................
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 When a problem occurs with the Zebra Stripe Printer, the service technician should first insure that the unit is being used properly, then exercise it to localize the fault. Once localized, refer to the appropriate replacement or adjustment procedure to correct the fault. Tools Required Non-Metallic Potentiometer-Adjusting Tool Screwdriver, 1/8" or 5/16" Flat blade Screwdriver, Phillips No.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 5. 6. 7. C o r r e ct iv e Ma i nt e n an c e Press “PAUSE” to resume printing, and check the new setting. For further adjustment, repeat steps 2 through 5. (When no further corrections are required, press the “PAUSE” Key then press the “MODE” Key three (3) times so that all MODE lights are OFF.) Press “PAUSE” to resume printing, and check the new setting.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Media Sensor Position Adjustment To determine the position and length of the label or ticket stock, the Media Sensor senses either the “web” between labels or a hole or notch in the print media. When using label stock that has a web between labels, you can position the Media Sensor anywhere across the inside 50% of the web.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Media and Ribbon Sensor Sensitivity Adjustment NOTE: Make the Media Sensor Sensitivity and Ribbon Sensor Sensitivity Adjustments at the same time. 1. Remove the Electronics Cover to allow access to the Main Logic Board. 2. For media with backing material: remove several labels from the media backing and load just the backing into the printer then close the printhead.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 S up p l eme n ta l Me d ia Se nso r Se n sit i vi ty Ad j ust me nt Sometimes the standard procedure will not work with especially heavy media backing material. In this case, the printer fails to calibrate, goes into PAUSE mode, and the Paper/Ribbon light comes ON. If this happens, perform this supplemental procedure. Make sure that you perform the regular procedure BEFORE performing this procedure. 1.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Label Available Sensor Adjustment The Label Available Sensor functions only when the printer is set to Peel-Off mode. This mode requires that the Peel-Off option be installed in the printer. This sensor is NOT installed on printers without this option. See Figure 5.6 for the location of the Label Available Sensor.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Ty p e A P ri n th ea d R e mo va l , R e pl a c em en t, a n d Ad j ust me nt Type A Printhead Removal CAUTION: The printer electronics are susceptible to static discharge. Wear an anti-static wrist strap and attach it to the printer chassis. 1. 2. 3. Turn the printer power OFF and remove the Power Cord. Remove the media and ribbon (if used) from the printer. Unlatch the Printhead.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Figure 5.7 Type A Printhead Replacement 6. 7. Reload media and ribbon. Perform the Printhead Voltage Adjustment found later in this section, then return to Step 8. 8. After setting printhead voltage, run PAUSE Test labels and perform the Printhead Adjustment Procedure as needed to achieve optimum print quality. 9. Print a series of test labels to insure continued quality printing. 10.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 II. Adjust the print darkness. 1. To begin this procedure, printing on the test labels must initially be a light gray darkness. First, press the MODE key (DARKEN light and PAUSE light turn ON) to permit darkness adjustment. 2. Press the PAUSE key to begin printing test labels. 3.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e III. Adjust the printhead position. 1. If the Cutter Module is used, remove it. Remove the two Phillips head mounting screws that fasten the Tear-Off Plate, then remove the Tear-Off Plate by pressing it IN then UP to disengage the mounting bracket. 2. Use a #2 Phillips screwdriver to remove the Printhead Support Bracket and the two mounting screws. 3.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 18. Tighten the two Strip Plate mounting screws and print 40 to 50 labels to insure consistent print quality. 19. If labels are printing properly, press the PAUSE key to stop printing. 20. Press the MODE key three (3) times (all MODE lights flash and turn OFF) and the darkness setting will be saved in memory. 21. Complete the process by turning the AC Power OFF. Figure 5.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Type B Printhead Removal, Replacement, and Adjustment These procedures are an alternate method to those described previously and require the use of the Printhead Adjustment Screws. See Figure 5.9 to identify the parts when called out. Type B Printhead Removal CAUTION: The printer electronics are susceptible to static discharge. Wear an anti-static wrist strap and attach it to the printer chassis. 1. 2. 3.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 NOTE: Use a cotton swab moistened with Zebra-recommended Printhead Cleaning Solution (part # 1426) to clean the Printhead Element Surface before printing. 6. 7. 8. Reload media and ribbon. Perform the Printhead Voltage Adjustment procedure in this section. After setting printhead voltage, run PAUSE Test labels and adjust the printhead position as needed to achieve optimum print quality. 9.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Type B Print Quality Adjustment In the factory, the Stripe printer is aligned and tested using full width, non-continuous media to print thermal transfer labels at Speed C (4"/sec for S-500, 2"/sec for S-300). You may need to adjust Darkness, Toggle Pressure, and Printhead Position for the particular media/ribbon combinations you are using.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 17. Apply gentle forward pressure with the Head Open Lever against the Printhead Assembly and adjust the Position Adjustment Screws clockwise, until the darkest printing is observed on the test labels. 18. Insure the printed lines are parallel to the top of the test labels, by making minor adjustments to the left or right screw then press the PAUSE Key to stop printing. 19.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e CAUTION: The Screws in the Print Mechanism are of different lengths. Incorrect replacement could damage the Printhead. Segregate the screws during disassembly to insure they are returned to their proper position. 4. 5. 6. 7. 8. Remove the Strip Plate “F” and set aside. Remove the screw and star washer which secures the Ground Strap “E” to the Head Mounting Bracket “B”.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 11. Push the Ribbon Cable “G” into the Print Element Assembly “A” connector, making sure that it is fully seated. (Failure to fully seat the connector may result in damage to the Printhead Element Assembly on power-up.) 12. Loosely install the Position Locking screws “H” and adjust the position of the Head Mounting Bracket “B” until the pencil marks from step 3 are aligned, then tighten the screws. 13.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 4. 5. 6. 7. 8. C o r r e ct iv e Ma i nt e n an c e Turn the Power OFF and, while pressing the PAUSE Key, turn the Power back ON to initialize the “Head Alignment” test, or download a format you wish to use while performing this adjustment. Pause the printer and proceed. With the head still latched, slightly loosen the Position Locking Screws “H” and the two screws holding the Printhead Support Bracket “D”.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Printhead Voltage Adjustment When a Printhead or the printer’s Power Supply is replaced, the Printhead Voltage must be adjusted for the proper value. This adjustment establishes the voltage applied to the print elements during the printing process. When adjustment is necessary, follow the procedure below. CAUTION: This voltage adjustment is critical to the life of the Printhead.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Printhead Pressure Adjustment If printing is too light on one side of the label, or if media with a different thickness is used, printhead pressure may need to be adjusted in order to provide the best print quality. See Figure 5.13 and perform the following procedure: 1. Begin printing a batch of labels. Use a Self Test Label (see Chapter 3) or one of your own label formats. 2.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Cutter Voltage Adjustment The voltage applied to the printhead is the same voltage applied to the Cutter Module. The specific voltage applied to the cutter motor is controlled by the Home Position Potentiometer. There are three cases in which you must adjust the Cutter’s Home Position Potentiometer: • Before placing a new Cutter Module into service. • • If you install a new printhead on the printer.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Figure 5.14 Properly Adjusted Cutter Sensor Figure 5.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Strip Plate Adjustment The Ribbon Strip Plate position can be adjusted to provide proper tracking and separation of the ribbon from the media after printing. If the ribbon does not track properly, or if ribbon wrinkle problems are experienced, refer to Figure 5.8 and adjust the strip plate by following this procedure: 1. Begin printing labels. 2.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Method 2: For printers that DO have a Dual-Tension Spindle currently installed. For this method, refer to Figure 5.17. a) Loosen the Screw (10432) at the end of the Spindle Shaft. b) Remove the Screw, Chain Clip (44174), and Washer (44356) from the end of the Spindle. 3. c) Remove the Spindle and associated Washer (30251) from the Printer Frame. Install the new Spindle.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Dual-Tension Ribbon Supply Spindle Adjustment (If your printer is not equipped with a Dual-Tension Ribbon Supply Spindle like the one shown in Figure 5.17, skip this section.) Normal Position Low-Tension Position Figure 5.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Ribbon Take-Up Spindle Tension Adjustment 1. 2. 3. 4. Insure that the printer is OFF and that Media and Ribbon are loaded. Remove any used ribbon from the Ribbon Take-up Spindle by pressing the button on the end of the Spindle and sliding off the ribbon. Remove the Cover from the Electronics Compartment and locate the Spindle Tension Adjustment Potentiometer (RV3) on the Main Logic Board. See Figure 5.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Alternate Ribbon Take-Up Spindle Tension Adjustment This procedure starts on the previous page. The sequence below is to be followed only if the power leads at the Ribbon Take-Up Motor are connected by removable spade lug connectors. 11. Disconnect the RED power lead from the spade lug connector at the rear of the Motor.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Backing Rewind Spindle Adjustment 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. To adjust the Backing Rewind Spindle Tension refer to Figure 5.20. Turn Printer OFF and remove media and ribbon. Tape the end of the Mylar strip to the Rewind Spindle. Wrap the Mylar strip around the spindle in a clockwise direction. Connect a 1000 gram spring scale to the Mylar strip. See Figure 5.20.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Media Sensor Assembly Removal 1. 2. 3. Turn printer OFF and wait for all the front panel lights to turn OFF. Remove the power cord, media and ribbon. Remove the Electronics Compartment Cover. CAUTION: Before removing and replacing electronic boards or assemblies, observe proper electrostatic and electrical safety precautions. 4.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Control Panel Assembly Removal 1. Refer to the Cover Assembly Drawing in Section 7 and remove the Front Door (part # 44076) of the printer. 2. Remove the Printer’s Electronics Cover and refer to the Control Panel Drawing part # 44072 in Section 7. 3. Remove the 5mm Hex screw that attaches the Control Panel Assembly to the Main Frame. 4. Detach the Control Panel Ribbon Cable from the Main Logic Board.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Main Logic Board Removal CAUTION: Prior to removing and replacing circuit boards and electrical assemblies, observe proper electrostatic and electrical safety precautions. 1. Refer to the Logic Board and Control Panel drawing in Section 7. Turn the printer OFF and remove the power cord. 2. Orient the printer with the electronics compartment facing the technician. 3.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e EPROM Software Installation To replace the EPROMs when installing firmware enhancements, read the instructions included in the upgrade kit. Pa rt s S up p l ie d The Software Kit Number is 44724VXX.xx. Each Kit may contain up to three (3) EPROMs. The Chip Socket position for each chip is indicated on the label of each chip. U pg ra d e Pr oc e du r e 1. 2. Be sure the printer is OFF.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Figure 5.21 S-500 Main Logic Board Figure 5.22 Alternate S-500 Main Logic Board Figure 5.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Main Drive Belt Removal, Replacement, and Adjustment for Printers Without the Peel-Off Option 1. 2. 3. Turn the printer OFF and remove the power cord. Remove the media and ribbon. Remove the Rear Cover, Front Control Panel Assembly, Media Sensor Assembly and the Main Logic Board. See previous procedures if necessary.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Main Drive Belt Removal, Replacement, and Adjustment for Printers Equipped With the Peel-Off Option These procedures apply to the Main Drive Belt and the Rewind Spindle Drive Belt. 1. Turn the printer OFF and remove the power cord. 2. Remove the media and ribbon. 3. Remove the Rear Cover, Front Control Panel Assembly, Media Sensor Assembly and the Main Logic Board. See previous procedures if necessary.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Figure 5.26 Peel-Off Drive Belt Adjustment: New Design Platen Replacement 1. 2. Refer to the Platen and Power Supply Drawing in Section 7. Remove the Rear Cover, Front Control Panel Assembly, Media Assembly, Main Logic Board and Tear Off Plate. See previous procedures if necessary. 3. Loosen the fastener holding the Idler Pulley and remove the Main Drive Belt. 4.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Ribbon Take-Up Motor Replacement 1. 2. 3. 4. 5. 6. 7. 8. 9. Turn the printer OFF and remove the power cord. Refer to Ribbon/Media Supply and Drive System drawings in Section 7. Remove the Rear Cover, Front Control Panel Assembly, Media Sensor Assembly, and Main Logic Board. See previous procedure if necessary. Loosen two (2) 1.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e Motor Balance Procedure A potentiometer (RV1) is mounted on the printer’s Power Supply Board that will balance the current traveling to both phases of the stepper motor. Proper balance of this current is essential in order to achieve optimum print quality and minimize resonance. 1. Print at 2 inches/sec (Speed A). 2. Turn the potentiometer (RV1) until the printer is at minimum resonance. See Figure 5.26.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Power Supply Removal Follow the procedure below for removing the Power Supply. 1. Turn the printer OFF and remove the power cord. 2. Remove the Rear Cover, Front Control Panel Assembly, Media Sensor Board and Main Logic Board. 3. Disconnect the Power Supply ground strap (part # 44523) from the Ground Bar. 4.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 C o r r e ct iv e Ma i nt e n an c e AC Power Fuse Replacement CAUTION: Turn the printer’s AC Power Switch OFF and disconnect the printer’s AC Power Cable before replacing the Fuse. A User replaceable AC Power Fuse is located just to the left of the Power ON/OFF Switch. For a 110 VAC installation, the replacement Fuse is a 3AG Fast Blow style rated at 5 Amp/250VAC.
Co r r e c t i ve M ai n t e n a nc e S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Battery Replacement One of the Factory Installed Options for the S-500 Printer is the Battery Backed-Up 256K RAM Memory. The Battery used with this option is a 3 VDC Lithium Coin Battery type CR2477 (part # 44641). The Battery is located on the Main Logic Board of the Printer.
6 Troubleshooting In th is se ct io n... Pag e Troubleshooting Tables........................................................................6-1 Sample Labels for Troubleshooting ..................................................6-5 Factory Assistance ............................................................................. 6-10 Returning Equipment.................................................................
Tr o u b l e s h o o t i n g SYMPTOM Printer stops. RIBBON Light and PAUSE Light ON. Printer stops. PRINTHEAD Light Flashes and PAUSE Light ON. Printer stops and PRINTHEAD Light ON. Printer stops. PAUSE Light ON and PRINTHEAD Light Flashes. Printer prints across web or in wrong position. For Peel-Off mode: Dots missing in printed area of label. Light vertical lines approx. 0.006" wide running through all labels. Short printed lines at 45 degrees to label edge on left or right side of label.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 SYMPTOM Poor Print Quality. DIAGNOSIS Tr o u b l e s h o o t i n g ACTION Darkness too low. Incorrect Media and Ribbon combination. Printhead Adjustments incorrect. Incorrect Media Sensor position or sensitivity. Label Length Parameter is set less than the actual label length. Increase Print Darkness. Replace Media or Ribbon. Printer that is in Peel-Off mode was powered ON without media being properly loaded.
Tr o u b l e s h o o t i n g S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 SYMPTOM DIAGNOSIS Misregistration and misprint of 1 to 3 labels. Media was pulled when motor was not moving. Open and close the printhead so that it calibrates to find the label length. Printer that is in Peel-Off mode was powered ON without media being properly loaded. Misadjusted Media Sensor. Load media correctly for Peel-Off mode. Vertical drift in top-of-form registration.
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 SYMPTOM The Cutter is not cutting labels cleanly. The Cutter is jamming up with labels or labels are being cut more than once. Printing stops. PAPER/RIBBON, PAUSE, and CANCEL Lights are ON. DIAGNOSIS Tr o u b l e s h o o t i n g ACTION Cutter is dirty. Cutter blades are dull. Cutter is dirty. Label length is too short. Clean Cutter. Replace Cutter Module. Clean Cutter. Increase label length. Out of media. Cutter: Media jammed in Cutter.
Tr o u b l e s h o o t i n g S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Acceptable Label: • Darkness properly set • Printhead positioned correctly • Toggles balanced (equal pressure on left and right sides) Unacceptable Label: • Darkness too high • Printhead positioned correctly • Toggles balanced (equal pressure on left and right sides) Unacceptable Label: • Darkness low • Printhead positioned correctly • Toggles balanced (equal pressure on left and right sides) Page 6-6 44868L
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Tr o u b l e s h o o t i n g Unacceptable Label: • Darkness very low • Printhead positioned correctly • Toggles balanced (equal pressure on left and right sides) Unacceptable Label: • Darkness properly set • Printhead too far forward • “Scratch flowers” on black area (foggy appearance): printhead needs to be moved rearward • Walk out wrinkle with feed button and readjust • Toggles balanced (equal pressure on left and right sides) Unacceptable
Tr o u b l e s h o o t i n g S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Unacceptable Label: • Darkness properly set • Printhead too far back • Breakup on trailing edges of bars (opposite the direction of movement) • Black is splotchy • Printhead needs to come forward on both sides • Toggles balanced (equal pressure on left and right sides) Unacceptable Label: • Darkness properly set • Printhead way too far back • Breakup on trailing edges of bars (opposite the direction of movement) • B
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Tr o u b l e s h o o t i n g Unacceptable Label: • Darkness properly set • Printhead position correct on left side, way too far back on right side • Noisy printing (breakup on trailing edges of horizontal bars - splotchy on right side) • Toggles balanced (equal pressure on left and right sides) Unacceptable Label: • Darkness properly set • Printhead position correct on left side, too far forward on right side • Noisy printing (breakup on leadin
Tr o u b l e s h o o t i n g S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Factory Assistance If you encounter any problem which cannot be corrected with the aid of this manual, contact Technical Support immediately to minimize or avoid printer downtime. Technical Support can also assist in determining if the printer should be returned for repair.
7 Drawings and Parts Lists In this section... Page Mechanical Parts and Assemblies .....................................................7-1 Cover Assemblies....................................................................7-2 Logic Board and Control Panel ............................................7-4 Ribbon and Media Supply .....................................................7-6 Toggle and Printhead Assembly ...........................................7-8 Media Sensor and Ribbon Guides ..............
D r a w i n g s a n d Pa r t s L i s t s S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Printer Model: Stripe Cover Assemblies PART NUMBER 44070-0 44070-2 44075 44076 44076-0 44076-1 44076-2 44076-3 44114 44185M 44444 Page 7-2 DESCRIPTION QUANTITY Main Door—Blank Main Door—With logo Rear Cover Front Door (Black w/Zebra and Stripe logos) Front Door (White w/no logos) Front Door (White w/Zebra and Stripe logos) Front Door (Black w/no logos) Front Door (Gray w/Zebra logo only) Screw hi-lo
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 44185M 44114 44070-0 44070-2 44075 44076 44076-0 44076-1 44076-2 44076-3 44444 Cover Assemblies 44868L Page 7-3
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 PRINTER MODEL: STRIPE Logic Board and Control Panel PART NUMBER 01155 01159 09367 40193 44053 44072-1 44072-7 44095 44114 44126-1 44135M 44272 44387 44505M 44537 44540 44649 44670M 44716M 44717M 44718M 44719M 44721M Page 7-4 DESCRIPTION Washer, Lock Washer, Lock, Star Hex Stand Off Washer, Flat Screw, M3.5 w/SEMS Cover, Control Panel (non-cutter) Cover, Control Panel (with Cutter) Sensor Arm, Head Open Screw, M4.2 x 1.
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 44537 44072-1 44114 44540 44387 44095 40193 44053 01159 44135M (REF.
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 PRINTER MODEL: STRIPE Ribbon and Media Supply PART NUMBER 10432 30251 44043M 44046-2 44052M 44052-2M 44066M 44067 44068 44069 44084 44100 44114 44118 44174 44198M 44278 44356 44481 44912M Page 7-6 DESCRIPTION QUANTITY Screw, M4 Washer, Flat Ribbon Tension Motor Assy. (Includes 44172-1, 44481) Gear, Bevel Ribbon Take-Up Spindle Assy. (Non- PeelOff) Ribbon Take-Up Spindle Assy. (Peel-Off Option) Media Supply Edge Guide Assy.
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 30251 44100 44114 44052M 44052-2M 30251 44481 44084 44912M 44067 44066M 44118 44046-2 44356 44069 44174 10432 44198M 44043M 44068 Ribbon and Media Supply 44868L Page 7-7
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 PRINTER MODEL: STRIPE Toggle and Printhead Assembly PART NUMBER 44030 44054 44093 44124 44216 44329M 44459 44466 Page 7-8 DESCRIPTION Print Mechanism Assy. (w/o Printhead) Screw, M3.5 w/SEMS Spring, Head Open Support, Head Pivot Screw, M4.2 x 1.
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 44329M 44093 44466 44054 44216 44459 44124 44216 PRINTHEAD ASSEMBLY (REF.
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 PRINTER MODEL: STRIPE Media Sensor and Ribbon Guides PART NUMBER 07257 30466 44011 44054 44114 44135M 44140M 44140-2M 44189 44386 44397 44466 Page 7-10 DESCRIPTION Washer, Flat Washer, Flat Media Guide Bar Screw, M3.5 w/SEMS Screw, M4.2 x 1.41 x 8 Hi-Lo Hex/Phillips Media Sensor Assembly Upper Media Guide Assembly Upper Media Guide Assembly (Peel-Off Option) Brush, Anti-Static Screw, .
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 44386 44054 07257 44397M 30466 44466 44189 44114 44135M 44114 44140M 44140-2M 44397M 44011 Media Sensor and Ribbon Guides 44868L Page 7-11
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 PRINTER MODEL: STRIPE Drive System PART NUMBER 44019 44022 44023-0M 44023-1M 44023-6M 44025 44053 44055 44100 44172-2 44177 44356 45189-6 45189-8 45189-10 Page 7-12 DESCRIPTION Idler Shaft Platen Pulley Stepper Motor (S-500) (8 Dot/mm printer NonPeel) Stepper Motor (S-300) Stepper Motor (S-500) (6 Dot/mm printer NonPeel) Pulley 20T Screw, M3.5 w/SEMS Nut, M5 Hex Set Screw, Shaft Collar & Bevel Gear Ground Chain Assy.
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 Part A B C Dots/mm 6 8 44025 44025 44023-6M 44023-0M (S500) 44023-1M (S300) 44023-2M (S500 Peel) 45189-10 45189-5 (S500 Peel) 45189-6 (S500) 45189-8 (S300) 45189-9 (S500 Peel) 44055 44356 A 44019 B 44022 44177 44100 44172-2 C 44053 Drive System 44868L Page 7-13
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 PRINTER MODEL: STRIPE Platen and Power Supply PART NUMBER 30260 30261 44004 44013 44014 44020 44114 44187 44282 44484 44523 44542M 44644M 44646M Page 7-14 DESCRIPTION Washer, Wave .250 Washer, Flat .250 Power Supply Base Bearing, Platen Rubber Bumper Roller, Platen Screw, M4.2 x 1.41 x 8 Hi-Lo Hex/Phillips Screw, 6-20 2.0" Tear-Off Plate Screw, M4.2 x 1.
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 44020 30260 44013 44013 30260 44187 44484 44282 44014 44523 44114 44644M 44646M 44004M 44014 Platen and Power Supply 44868L Page 7-15
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 PRINTER MODEL: STRIPE Printhead Assembly PART NUMBER 01159 10401 10403 30956 40193 44000M 44018 44032 44039 44054 44100 44118 44123 44125 44200M 44520 44940 Page 7-16 DESCRIPTION QUANTITY Washer, Lock, Star Screw, M3 x .5 x 4 Screw, M3 x .5 x 6 Washer, Flat Washer, Flat Printhead Element 8 Dot/mm (104mm) Ribbon Strip Plate Head Bracket (Includes Shaft) Head Pivot Arm (Includes Shaft & Bearing) Screw, M3.
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 10401 44123 10403 10403 30956 44125 44054 01159 10401 40193 44520 44940 44018 44054 44100 A 40193 Part A Dots/mm 6 8 44200M 44000M 44118 44032 Printhead Assembly 44039 44868L Page 7-17
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 PRINTER MODEL: STRIPE Peel-Off Option Front View PART NUMBER 44191 44218 44284M 44319M 44346 44349M 44383 44391 44396 44398M 44463M Page 7-18 REF. D E B C A DESCRIPTION Ground Chain Assy.
Drawings and Parts Lists 44943 Stripe Maintenance Manual: Volume 1 44942 ASSY PART NO. A B C D 44463M 44349M 44398M 44284M p/o A A *44383 p/o D p/o B B *44383 p/o C *44191 C 44346 44391 *NOTE: 44191 (Ground Chain) and 44383 (Ground Cable) are not included in parts kit assemblies.
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 PRINTER MODEL: STRIPE Peel-Off Option Rear View PART NUMBER 01159 01882 44023-2M 44114 44172-1 44191 44216 44264M 44282 44283 44331 44341M 44358M 44359M 44368M 44371M 44383 44387 44536M 44665 45189-7 Page 7-20 REF. F E C B D G A DESCRIPTION QUANTITY Washer, Lock, Star Screw, 4-40 Phillips Stepper Motor (S-500) (8 Dot/mm printer w/Peel) Screw, M4.2 x 1.41 x 8 Hi-Lo Hex/Phillips Ground Chain Assy. (1 3/4") Ground Chain Assy.
Drawings and Parts Lists ASSY A B C D E F Stripe Maintenance Manual: Volume 1 PART NO. 44536M 44496M 44488M 44487M 44275M 44292M A 44023-2M (8-DOT) 44023-6M (6-DOT) 44216 p/o B B p/o A p/o F 44114 44282 p/o A 44665M C 44387 01159 *44383 (2) *44191 45189-7 (8-DOT) 44491 (6-DOT) D F *44172-1 *NOTE: 44191 (Ground Chain), 44172-1 (Ground Chain) and 44383 (Ground Cable) are not included in parts kit assemblies.
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 PRINTER MODEL: STRIPE Cutter Option PART NUMBER 06223 07257 10432 10432M 10461 44437M 44674 44945 44710M 44986 Page 7-22 DESCRIPTION QUANTITY Cable Clamp Flat Washer Screw, M4X.7 12 Cap S-500 PLate Mounting Hardware Maintenance Kit Nut, M4-0.
Drawings and Parts Lists Stripe Maintenance Manual: Volume 1 10461 44945 10432M 44437M p/o 10432M 44986 p/o 44437M 44674 (REF.) 07257 06223 10432 44710M ELECTRONICS SIDE VIEW DETAIL 44674 44444 DOOR (REF.
Drawings and Parts Lists Page 7-24 Stripe Maintenance Manual: Volume 1 44868L
8 Appendix In thi s se cti on. .. Pag e AC Power Cable Selection..................................................................8-1 Cable Requirements ......................................................................8-1 110 VAC Applications ..................................................................8-1 220 VAC Applications ..................................................................8-1 ASCII Code Chart ................................................................................
Appendix S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 ASCII Code Chart American Standard Code for Information Interchange HEX CHAR HEX CHAR HEX CHAR HEX CHAR 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F NUL SOH STX ETX EOT ENQ ACK BEL BS HT LF VT FF CR SO SI DLE DC1 DC2 DC3 DC4 NAK SYN ETB CAN EM SUB ESC FS GS RS US 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F space ! “ # $ % &
S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 Appendix Setting Print Darkness All direct thermal and thermal transfer materials do not have the same Print Darkness requirements. The best way to check for the proper Print Darkness is to use a bar code verifier that actually measures bars/spaces and calculates the PCS ratio. Without the assistance of a verifier, your eyes and/or the scanner to be used in the system, are the best bet for picking the optimum print darkness setting.
Appendix S t r i p e M a i n t e n a n c e M a n u a l : Vo l u m e 1 1. 2. Load media (and ribbon if required) according to the appropriate Media Loading and Ribbon Loading Instructions found in the printer’s User Guide. Insure the Print Method is appropriately characterized for either Direct Thermal or Thermal Transfer. To print a label for evaluation, use the following procedure: A. With Power OFF, press and hold the FEED Key. B. Turn the Printer Power ON, then release the FEED Key. 3. 4. 5. 6.
