User guide

Appendix B: Diagnostics Output Data (D-packets)
D2119 Dart RTLS User Guide 114
Receiver 00 detected
 Description: Old Receiver (with 1 byte serial number) shipped with ’00’ ID has
not been configured to a valid serial number.
 Recommended Action: Configure the serial number on the receiver to
something other than ‘00’ (configuration has to be manually done on the side of
the receiver).
 Message Type: This warning packet will be sent only once upon the detection
after a Hub firmware restart.
 Message Format:
Dart: D,0,0,0,0,0,timestamp,DpacketID,‘Warning: receiver 00 detected’
Reference tag not found
 Description: A reference tag with tag ID <refTagID>, configured to be at
location (x,y,z), has not been detected since firmware restart. The <battery>
represents the tag battery level at the last detection time, and <timestamp> is
the UNIX time (that is the number of elapsed seconds since January 1, 1970,
UTC) when this event is reported.
 Recommended Action: Verify the reference tag is present and not damaged.
 Message Type: This error packet will be sent continuously until the error
condition is cleared.
 Message Format:
Dart – D,refTagID,x,y,z,battery,timestamp,DpacketID,‘Error: reference tag not
found’
Receiver has detected a
reference tag
 Description: An active Receiver with Receiver #ID <Rx#>, which is configured
at location (x, y, z), has seen one of its associated reference tags after a Hub
firmware restart.
 Recommended Action: None.
 Message Type: This information packet is sent only once when the Receiver
detects the reference tag for the first time since Hub firmware restart or it had
been reported as the Receiver has not seen the reference tag.
 Message Format:
Dart: D,Rx#,x,y,z,refTagID,timestamp,DpacketID,‘Receiver has detected the
reference tag <refTagID> ‘
Receiver firmware upgrade
available
 Description: One or more detected Receivers have old firmware, and new
firmware is available for upgrade.
 Recommended Action: Visit Update Receiver tab in the Administration page
to identify Receiver (s) with old firmware, and upgrade them with the latest
firmware uploaded to the hub.
 Message Type: This warning packet will be sent only once after a hub
firmware restart.
 Message Format:
Dart: D,0,0,0,0,0,timestamp,DpacketID,‘Warning: Receiver FW upgrade
available ‘
Receiver firmware mis-match
 Description: One or more detected Receivers have firmware newer than the
one uploaded to the hub.
 Recommended Action: Contact Customer Support to get the latest Receiver
firmware, and upgrade it to all Receiver (s).
 Message Type: This warning packet will be sent only once after a hub
firmware restart.
 Message Format:
Dart: D,0,0,0,0,0,,timestamp,DpacketID,‘Warning: Receiver FW mis-match ‘