User guide

Appendix B: Diagnostics Output Data (D-packets)
D2119 Dart RTLS User Guide 113
No Receiver detected
 Description: No Receivers have been detected by the Hub.
 Recommended Action: Verify connections and power from the Hub to the
Receiver (s).
 Message Type: This error packet will be sent continuously until the error
condition is cleared.
 Message Format:
Dart: D,0,0,0,0,0,timestamp,DpacketID,‘Error: no receiver detected’
No Receiver activated
 Description: A Receiver or Receivers have been detected, but none are enabled
to send messages to the Hub.
 Recommended Action: A Receiver may be detected, but not enabled. Activate
the Receiver through the Hub’s Configuration menu.
 Message Type: This error packet will be sent continuously until the error
condition is cleared.
 Message Format:
Dart: D,0,0,0,0,0,timestamp,DpacketID,‘Error: no receiver activated’
Enabled Receiver not
detected
 Description: An individual Receiver with Receiver # <Rx#>, which is
configured and enabled at location (x, y, z), has not been detected or has never
communicated with the Hub since firmware restart.
 Recommended Action: User should verify connections and power from the
Hub to the Receiver (s).
 Message Type: The warning packet will be sent only once after a Hub
firmware restart.
 Message Format:
Dart: D,Rx#,x,y,z,0,timestamp,DpacketID,‘Error: Enabled receiver not
detected’
Enabled Receiver detected
 Description: A Receiver with a Receiver# <Rx#>, which is configured and
enabled at location (x,y,z), has been detected for the first time since a Hub
firmware restart.
 Recommended Action: None.
 Message Type: This D packet will be sent once for each active Receiver after a
Hub firmware restart.
 Message Format:
Dart: D,Rx#,x,y,z,0,timestamp,DpacketID,‘Enabled receiver detected’
Unknown Receiver detected
 Description: A Receiver with Receiver ID <RxID>, which is not configured in
the Hub’s Configuration menu, has been detected after the Hub firmware
restart.
 Recommended Action: Verify that all expected receivers configured in the
Hub’s Configuration menu are detected in the Status and Control menu. It is
possible that you will either need to activate the unknown Receiver through
the Hub’s Configuration menu or change the rotary settings for the RX ID to
the expected hexadecimal value.
 Message Type: This warning packet will be sent only once upon the detection
after a Hub firmware restart.
 Message Format:
Dart: D,RxID,0,0,0,0,timestamp,DpacketID,‘Warning: unknown receiver
detected’.