Specifications

P4T/RP4T User Guide
36
Printer Preparation
Connecting the
Printer
Radio Regulatory
Information
RP4T Printers
Maintenance Troubleshooting Specifications Appendices Index
P4T Overview
Manual
Introduction
Printing a Configuration Label
To print out a listing of the printer’s current configuration follow
these steps:
1.Turntheprinteroff.Loadthemediacompartmentwithjournal
media(mediawithnoblackbarsprintedontheback)
2.PressandholdtheFeedButton.
3.PressandreleasethePowerbuttonandkeeptheFeedbutton
pressed. When printing starts, release the Feed button.
4.Theprinterwillcreatetworeports.Therstreportisabasic
functionaltestoftheprinter.Itprintsaseriesofinterlocking
“X”characterswhichactsasatestoftheprintheadelements
and reports on basic features of the printer including memory
installed.
The second report is a detailed list of the printer’s configura-
tion,includinganyoptionsinstalled(suchasradios)andcur-
rent status of system settings.
 RefertoFigures18.1through18.2forasampleconguration
label printout.
Performing a Forced Shutdown
Ittheprinterhaslockedupandisnotrespondingtoanyoperator
inputs or external commands, from either a connected terminal or
alinkedLAN,youcanperformaforcedshutdown.
•Iftheprintersoftwarelocksupduringnormaloperation,force
the printer to shut down by pressing and holding the Power
Button for 3 seconds.
•If you try toturnthe printer off normallyand the software
locksup,theprinterwillautomaticallyshutitselfoffaftera10
second delay.
•Ifyoutrytoturntheprinteroffanditdoesnotrespond,you
can force an immediate shut down by pressing and holding
thePowerButtonagainwithin10seconds.
A forced shutdown will preserve the printer’s data and settings.
Communications Diagnostics
Ifthere’saproblemtransferringdatabetweenaterminalorWLAN,
placingtheprinterintheCommunicationsDiagnosticsMode(also
referredtoasthe“DUMP”mode)willallowdiagnosticanalysis.The
printer will print transmitted data as ASCII characters and their text
representation(oraperiod“.”ifnotaprintablecharacter)forany
datareceivedfromthehostterminalornetwork
ToenterCommunicationsDiagnosticsMode:
1.Printacongurationlabelasdescribedabove.
2.Attheendof2nddiagnosticsreport,theprinterwillprint:
“PressFEEDkeytoenterDUMPmode.”
3.PresstheFEEDkey.Theprinterwillprint:“EnteringDUMP
mode.”
 Note•IftheFEEDkeyisnotpressedwithin3seconds,the
printerwillprint“DUMPmodenotentered”andwillresume
normaloperation.
4.Atthispoint,theprinterisinDUMPmodeandwillprinttheASCII
hexcodesofanydatasenttoit,andtheirtextrepresentation(or
“.”ifnotaprintablecharacter).
Additionally, a file with a “.dmp” extension containing the ASCII
information will be created and stored in the printer’s memory. It
canbeviewed,“cloned”ordeletedusingtheLabelVistaapplica-
tion.(RefertheLabelVistadocumentationformoreinformation.)
ToterminatetheCommunicationsDiagnosticsMode:
1.TurntheprinterOFF.
2.Wait5seconds.
3. Turn the printer ON.
The printer will resume normal operation.
Calling Technical Support
If the printer fails to print the configuration label, or you encounter
problems not covered in the Troubleshooting Guide, contact Zebra
Technical Support. You will need to supply the following informa-
tion:
•Modelnumber/type(e.g.P4T,RP4T)
•Unit serial number (14 digit number, includingdashes) and
ProductCongurationCode(PCC)(15digitnumber,including
dashes).RefertoAppendixDforthelocationofthesenum-
bers.
•TechnicalsupportcontactinformationmaybefoundinAp-
pendixDofthismanual.
Troubleshooting Techniques
Section Continues