Specifications

P4T/RP4T User Guide
35
Printer Preparation
Connecting the
Printer
Radio Regulatory
Information
RP4T Printers
Maintenance Troubleshooting Specifications Appendices Index
P4T Overview
Manual
Introduction
4.Poororfadedprintorlowbatteryicon( )
ashing:
•Cleanprinthead.
•Checkbatterypack.Rechargeorreplaceasnecessary.
 Alwaysdisposeofusedbatterypacksproperly.Referto
AppendixEformoreinformation.
•Checkqualityofmedia.
5.Partial/missingprint:
•CheckRibbonCartridgeand/orlabelmediaalignment.
•Cleanprinthead.
•Ensureprintheadisproperlyclosedandlatched.
6.Noprint:
•Replacebatterypack.
•Checkcabletoterminal.
•Wirelessunitsonly:Restorewirelessconnection.
•UnitsusingThermalTransfermedia:EnsureRibbonCartridge
has been installed.
7.Reducedbatterylife:
•Checkbatterypackdatecode.Ifbatteryisonetotwoyears
old, short life may be due to normal aging.
•Checkprinterdisplay.Ifbatteryhasexceededafactoryset
number of charge cycles the printer will display a message
that the battery needs re-conditioning or replacing.
•Replacebatterypack.
8. or iconoff:
•UnitswithBluetoothor802.11goptiononly:indicatesnoradio
linkhasbeenestablished.
9. or ashing:
•Checkthatlabelmediaisloaded.
•ReplaceRibbonCartridgeifdepleted.
•Checkthattheprintheadisclosedandsecurelylatched.
10.Skipslabels:
•Ensurecorrectmediaisbeingused.
•Ensurebar/orgapsensorisnotblocked.
•Ensurelabeldesigndoesnotexceedactualmedialength.
11.Prints“wrinklepattern”orpartialcharacters:
•EnsureRibbonCartridgehasbeentensionedpriortoinstallation.
Problem will self-correct after printing a few labels.
•Ensurelabelmediatracksproperlywhenemergingfromprinter.
Usethealignmentmarksontheprintercovertoensurewrinkle
free operation when loading media into the peeler assembly.
Correct media alignment if necessary.
12.Printsmultiple“Void”messages:
•RP4T printers only: Ensure you have installed RFID media.
PrintercannotverifyRFencodingonnon-RFIDmediaandwill
print“Void”onapre-setnumberoflabelsbeforestopping.
13.CommunicationError:
•Checkmediaisloaded,headisclosedandallerrorindicators
are off.
•Replacecabletoterminal.
14.Screenblank
•No application loaded.  Attempt to re-load application and
restart printer.
•Nopower.SeeTopic“1”ofthissection.
Section Continues
Troubleshooting Topics (continued)