Zebra QLn Series Mobile Printers P1028026-002 Rev.
Table of Contents Proprietary Statements.............................................................................................4 Document Conventions............................................................................................6 Introduction to the QLn™ Series Printers............................................................7 Unpacking and Inspection................................................................ 7 Reporting Damage......................................................
QLn Series Cleaning..................................................................................53 Troubleshooting....................................................................................................... 55 Front Control Panel......................................................................... 55 LCD Control Panel Indicators......................................................... 56 Troubleshooting Tests....................................................................
Proprietary Statements This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
subsidiary of Heidelberger Druckmaschinen AG. Futura® is a trademark of Bauer Types SA registered in the United States Patent and Trademark Office and may be registered in some jurisdictions. TrueType® is a trademark of Apple Computer, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. All other product names are the property of their respective owners. © 1996–2009, QNX Software Systems GmbH & Co. KG. All rights reserved.
Document Conventions The following conventions are used throughout this document to convey certain information: Cautions, Important, and Note Caution • Warns you of the potential for electrostatic discharge. Caution • Warns you of a potential electric shock situation. Caution • Warns you of a situation where excessive heat could cause a burn Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you.
Introduction to the QLn™ Series Printers Thank you for choosing our Zebra® QLn™ Series Mobile Printers. You will find these rugged printers will become a productive and efficient addition to your workplace thanks to their innovative design. Zebra Technologies is the leader in industrial printers with world-class support for all of your bar code printers, software, and supplies. This user’s guide gives you the information you will need to operate the QLn420, QLn320 and QLn220 printers.
QLn Series Technology The QLn420, QLn320 and QLn220 use several technologies made popular in other Zebra Mobile Printer product lines. Smart Battery The QLn Series battery pack is a high capacity, smart Lithium Ion battery that contains electronics which allow the printer to monitor its operating parameters. Among these are the number of charge cycles it has undergone and its date of manufacture.
Printing Technology The QLn Series printers use the Direct Thermal method to print human readible text, graphics and barcodes. It incorporates a sophisticated print engine for optimal printing under all operational conditions. Direct Thermal Direct thermal printing uses heat to cause a chemical reaction on specially treated media. This reaction creates a dark mark wherever a heated element on the printhead comes in contact with the media. Since the printing elements are arranged very densely at 203 d.p.i.
QLn Series Overview Figure 1: QLn320 Shown 1 13 2 3 14 5 4 6 12 7 8 11 9 10 1 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.
17 15 16 18 19 15. 16. 17. 18. 19. 20.
Figure 2: QLn420 Shown 1 13 2 3 14 4 5 12 7 6 11 8 9 10 1 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.
15 16 18 17 19 15. 16. 17. 18. 19. 20.
Getting Ready to Print Battery Installing the Battery Important • Batteries are shipped partially charged. Remove protective shrink-wrap and labels from new battery packs prior to use. 1. Locate the battery compartment on the bottom of the printer. 2. Swivel the belt clip (if present) to access battery compartment. 3. Insert the battery into the printer as shown in Figure 3. (It is not possible to insert the pack in an incorrect orientation.) 4.
Battery Safety Caution • Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire. Important • Always refer to the Important Safety Information data sheet shipped with each printer and the Technical Bulletin shipped with each battery pack. These documents detail procedures to ensure maximum reliability and safety while using this printer.
Smart Charger-2 (SC2) Single Battery Charger (All QLn Series Printers) The Smart Charger-2 (SC2) is a charging system for use with the 2-cell and 4-cell lithium-ion smart batteries used in the QLn Series printers. Charging Status Indicators The SC2 uses a LED indicator to indicate the charge state in either Green, Yellow, or Amber as detailed below.
Figure 4: Smart Charger-2 (SC2) Smart Battery Charge Status LED Indicator Health Status LED Indicator Figure 5: SC2 Dimensions Height Width 65,1 mm (2.56 in.) 101,5 mm (4 in.) 17 QLn Series User Guide Length 120,9 mm (4.75 in.
Model UCLI72-4 Quad Charger (All QLn Series Printers) The UCLI72-4 Quad Charger is designed to charge up to four QLn battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger. 1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on. 2. Remove any protective shrink-wrap and labels from all battery packs prior to use.
Quad Charger Cycle Times : Battery Status QLn220/320 QLn420 Battery 80% Charged 1.5 Hrs. 3 Hrs 40 min.. Battery Fully Charged 3 Hrs. 4 Hrs. 50 min. Note • These times are for completely discharged batteries. Battery packs which are only partially discharged will take less time to reach their charged state. Batteries which have reached 80% of their charge capacity may be used, however, it is recommended that you allow the batteries to reach a full charge to maintain maximum battery life.
Figure 6: Quad Charger 1. Slide Battery Pack into Charger bay. Power Supply 2. Rock Battery Pack into place.
Ethernet and Charging Cradles The cradle is an expansion base intended for use with the QLn Series printers. There is a four bay cradle (QLn-EC4) or a single bay option (QLn-EC) for use with the QLn220 and 320, as shown on pages 23 and 24. There is also a single bay Ethernet and charging option for the QLn420 (QLn420-EC) as shown on page 24. The QLn-EC/EC4 cradles provide charging power to the docked printer as well as providing a standard 10/100Mb/S Ethernet port for communication to the printer.
Note • Remove the “Docking Cradle Access” label on the bottom of the QLn320 or 220 printers before docking the printer in the cradle. DOCKING CRADLE ACCESS Note • Clean the docking contacts with a Zebra cleaning pen to remove any residue left behind by the label. The QLn420 does not use the above label over the docking contacts, but instead includes a plastic docking contacts cover secured by two screws.
Figure 7: Ethernet Cradle (Four Bay for QLn220 & 320) Docking Bay Ethernet Status Indicator Release Button Power Status Indicator Figure 8: QLn-EC4 Dimensions Height Width Length 66,7 mm (2.62 in.) 579,9 mm (22.83 in.) 150,57 mm (5.93 in.) Note • The QLn220 and 320 extended battery capacity battery is not compatible with the QLn-EC and EC4 Ethernet cradles.
Figure 9: Ethernet Cradle Single Bay (QLn220/320) Ethernet Status Indicator Power Status Indicator Release Button Figure 10: QLn Series Ethernet Cradle Dimensions Cradle Height Width Length QLn-EC 66,7 mm (2.62 in.) 171,28 mm (6.74 in.) 150,57 mm (5.93 in.) QLn420-EC 66,2 mm (2.60 in.) 137,7 mm (5.42 in.) 219,6 mm (8.64 in.
Printer Operation with Cradle • All QLn Series printers will charge when placed in their supported cradles. • Only QLn Series printers that have the Ethernet option installed will connect to an Ethernet network. Check the PCC code on the back of the printer (see Appendix D for location). Codes of the form QNX-XXXXX0XX-XX do not support Ethernet, and codes of the form QNXXXXXXEXX-XX do support Ethernet (where “X” means don’t care).
AC Power Adapter (included in kit p/n P1031365-024 for all QLn Series Printers) Figure 12: Charging the Battery Pack with the AC Power Adapter) Qln Series AC Adapter AC Power Cord (varies with geographic location) DC Input • Open the protective cover on the QLn Series printer to expose the DC input charger jack. • Connect the appropriate AC power cord for your location to the adapter and then plug the power cord into an AC receptacle.
Loading the Media in the QLn Series Printers You can operate QLn Series printers in one of two different modes: Tear-Off or Peel-Off. Tear-Off mode allows you to tear off each label (or a strip of labels) after it is printed. In Peel-Off mode, the backing material is peeled away from the label as it is printed. After you remove this label, the next one is printed. 1. Open the printer. • Press down on the latch release lever on the side of the printer as shown at “1” in Figure 13 below.
2. Load the media: • Grasp the media supports where shown in Figure 14 and pull them apart. Insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the direction shown below. The supports will adjust themselves to the width of the media, and the media should be able to spin freely on the supports. Figure 14: Loading Media Media Roll Note direction media pulls off the roll. Grasp Media Supports where shown and pull apart. 3.
Loading Media in Peel-off Mode (QLn320 & QLn220) • If you plan to use the printer in the peel-off mode, peel a few labels off of the media and load the media as previously described. • Push the peeler lever forward to release the peeler bail into the “up” position as shown at “3” and “4” in Figure 15. • Close the media cover to lock the peeler bail in place. The media will feed between the peeler bail and platen.
Loading Media in Peel-off Mode (QLn420) • If you plan to use the printer in the peel-off mode, peel a few labels off of the media and load the media as previously described. • Close the media cover. • Lift up on the peeler lever located on the side of the printer below the media cover button. • Lock the peeler lever in the “up” position to fully engage the peeler bail.
• To disengage the peeler bail, press the peeler release while pressing straight down on the peeler lever. This will disengage the peeler bail and return it to its original home position. Note: Before disengaging peeler, be sure there are no peeled labels present on peeler bail. This could cause a label jam if you were to disengage with peeled label present Operator Controls The QLn Series printers come equipped with a keypad control panel and LCD graphical user interface.
Figure 17: Standard Control Panel (QLn320 & QLn220) LED Charge Indicator Solid Yellow: Charging Solid Green: Fully charged Off: No DC Power Applied Off: With DC Power Applied: Charge Fault Feed Button Power Button Press to advance the media one blank label or a software determined length of journal media. Press to turn unit on. Press again to turn unit off.
The 240x128 pixel LCD control panel allows the user to view the status of the QLn Series printer and have access to various printer alerts and messages. It also has multi-directional keys which allow navigation and selection of menu options affecting printer functions. These keys allow scrolling through the various options and settings. The “OK” button allows selection of the option or function displayed on the screen.
Indicates Bluetooth connection status. The icon will blink to show that the printer is receiving label data via Bluetooth, and is solid when link is established. This icon appears only on printers with the Bluetooth wireless option installed. Indicates that the printer is connected to a radio network via 802.11 protocols. The antenna icon will blink with no parentheses when looking for an access point.
The Error icon will be displayed and blink if an error condition exists. The icon will not be displayed if no printer error exists. Since there are separate icons for Media Out and Head Latch Open, these two alerts do not apply to the Error icon. The Battery Charge Level icon indicates the reported state of charge from the battery pack. In a non-charging state, four (4) bars indicates the battery level is greater than 80%.
Main Menu Screen (QLn320 and QLn220) The user can select options on the Main Menu screen by pressing the soft key located beneath the Menu option on the navigation bar (see Fig. 16). The Main Menu screen displays graphical options including Communication, Display, Media, Battery, and Help. Figure 19: Main Menu Screen QLn320 and QLn220 Info (Help) Icon The user can scroll between icons using the four-way arrow buttons.
Soft Keys Programmable LCD Settings In addition to the status icons, the LCD control panel can display other printer settings and functions as text. Applications can be written to allow the user to view and /or modify these settings using the scroll and select keys on the display. The menu that comes with the printer provides access to the most commonly used parameters.
Home Menu Screen (QLn420) The QLn420 printer’s control panel includes a display where the user can view the printer’s status or change its operating parameters. After the printer completes the power-up sequence, it moves to the Idle Display screen (Figure 20). This screen includes the printer’s current status, information such as firmware version and IP address, and a Home menu shortcut.
Figure 21: Home Menu Screen QLn420 SETTINGS OK OK Icon Parameter See Settings menu in Appendix D See Tools menu in Appendix D See Network menu in Appendix D See Battery menu in Appendix D See Language menu in Appendix D See Sensors menu in Appendix D See Ports menu in Appendix D See Bluetooth menu in Appendix D 39 QLn Series User Guide
Whereas the QLn320 and 220 printers have multiple line items per screen, the QLn420 displays one setting per screen using larger fonts (as shown below). In order to navigate to the next setting, click on the right arrow button. Click on the soft key below the Home icon to return to the Home Menu screen to choose a different parameter. Figure 22: Print Settings Example DARKNESS -49 OK OK Some parameter settings have a scroll option to view multiple setting choices.
Press the up and down arrows on the keypad to scroll through a setting’s various options. Press the left and right arrows to scroll to the next setting. Figure 23: Scroll Option (Help Settings) HELP FOR Scroll Indicator Scroll Indicator MEDIA GET HELP Soft Key Keypad OK OK Press the soft key beneath the “GET HELP” command on the display in this example to receive basic help information for loading media in the QLn420 printer (Figure 24).
Verify the Printer Is Working Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key” method. If you can’t get this label to print, refer to “Troubleshooting”. Printing a Configuration Label 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back) 2. Press and hold the Feed Button. 3.
Cable Communication Caution • The printer should be turned off before connecting or disconnecting a communications cable. The QLn Series printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal and your model printer. RS-232C Communications The 14-pin serial connector on your communications cable plugs into the serial communications port on the side of the printer. QLn Series printers also have a USB port.
The other end of the cable must be plugged into the host terminal as shown in Figure 25, or to a serial or USB port on a computer (Figure 26). The QLn Series is configured with the USB Open HCI interface driver allowing it to communicate with Windows® based devices. USB drivers are included in the Zebra Designer Driver which can be downloaded from the Zebra Web site. Other terminals or communications devices may require the installation of special drivers to use the USB connection.
Figure 28: Communications Port Strain Relief (QLn420 Shown) Rotate locking cap in a clockwise direction to lock cable in place.
Wireless Communications with Bluetooth™ Bluetooth is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (32 feet). Both the printer and the device it communicates with must follow the Bluetooth standard.
WLAN Overview QLn Series printers can be equipped with a radio using the industry standard 802.11 protocols. They will have the FCC ID number on the serial number label on the back of the unit. • QLn Series Wireless Network Printers with the Zebra 802.11 WLAN radio module can be identified by the text “Wireless Network Printer” on the serial number label on the back of the printer. • These printers allow communication as a node within a wireless local area network (WLAN).
Using the Accessories Swivel Belt Clip Refer to Figure 29. Most QLn Series printers have a plastic swivel belt clip installed as a standard feature. (It should be noted that QLn220 & 320 printers with extended capacity battery do not come equipped with a belt clip.) To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer. The QLn420 also provides a more rigid metal belt clip as an option.
Soft Case QLn Series printers have soft case options that also allow you to carry the printer from your belt. The QLn420 soft case can be ordered through accessory kit number P1050667-017, the QLn320 is P1031365-029, and the QLn220 accessory kit is P1031365-044.
Adjustable Shoulder Strap Refer to Figure 32 if your printer is equipped with the shoulder strap option (p/n P1031365-026). Insert each end of the shoulder strap into the cut-outs in each top corner of the printer and secure the looped end over the button on the end of the strap to fasten. Hold the buckle and pull the strap as shown below until you achieve the desired length. Figure 32: Using the Optional Shoulder Strap(QLn420 Shown) Pull Strap here to lengthen. Hold Buckle. Pull Strap here to shorten.
Hand Strap The QLn Series hand strap accessory (p/n P1031365-027) attaches to the printer’s cut-outs as does the shoulder strap to provide the user with a convenient and secure method of carrying the printer. To attach the hand strap to the printer: • Insert the end of the strap through the cut out on the front of the printer as shown. • Loop the end of the strap back around the cut out and secure it over the button. • Repeat this process for the opposite end of the strap.
Preventive Maintenance Extending Battery Life • Never expose the battery to direct sunlight or temperatures over 104° F (40° C). • Always use a Zebra charger designed specifically for Lithium-Ion batteries. Use of any other kind of charger may damage the battery. • Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the optimum media for your application. • If you print the same text or graphic on every label, consider using a pre-printed label.
QLn Series Cleaning Area Printhead (Figure 34) Method Use a Zebra cleaning pen or 70% Isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). Interval After every five rolls of media (or more often, if needed). When using Linerless type media, cleaning is required after every roll of media.
Figure 34: Cleaning the QLn Series Printers (QLn320 Shown) Platen surface Peeler Bar Bar Sensor Printhead Elements Peeler Bar Gap Sensor Tear Bar Label Presence Sensor Figure 35: Cleaning the Linerless QLn Series Printers Scraper Platen surface Avoid using alcohol on linerless platen surface. Bearing Points Media Support Disks, Inner surfaces on both sides. Linerless Platens only Linerless units only.
Troubleshooting Figure 36 QLn Series Control Panels QLn420 Green/Yellow LED QLn220/320 Front Control Panel Status icons LCD Control Panel (QLn320 Shown) Front Control Panel If the printer is not functioning properly, refer to the chart below to find the state of the LED charge indicator on the Front Control Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem. Please note that the charge LED is only on when DC power is applied to the printer.
LCD Control Panel Indicators The top of the display shows several icons which indicate the status of various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.
Blinking Solid Not Present Receiving data Ethernet Connected No Ethernet Connection Blinking Data processing in progress Steady No data being processed Blinking Out of Media Steady Media present Blinking Error exists (excluding Media Out and Head Latch Open) Not Present No error exists 4 Bars 802.11 signal strength > 75% 3 Bars 802.11 signal strength 25% 1 Bar 802.
• Clean print head. • Ensure printhead is properly closed and latched. 5. Garbled print: • Check baud rate. 6. No print: • Check baud rate. • Replace battery. • Check cable to terminal. • Establish RF Link (Wireless units only) and/or restore LAN associativity (Printers with WLAN radios only). • Invalid label format or command structure. Place printer in Communications Diagnostic (Hex Dump) Mode to diagnose problem. 7.
Troubleshooting Tests Printing a Configuration Label To print out a listing of the printer’s current configuration follow these steps: 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back). 2. Press and hold the Feed Button. 3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. Note • The configuration report can also be printed from the Info (Help) menu on the LCD.
ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Net Bridge application. (Refer the Net Bridge documentation for more information.) To terminate the Communications Diagnostics Mode and return the printer to normal operations: 1. Turn the printer OFF. 2. Wait 5 seconds. 3. Turn the printer ON.
Figure 37a: QLn Series Configuration Label Example (QLn320 Shown) Identifies Printer as a QLn320 series Unit Serial Number Report appears only on units with wireless options installed. Units with no wireless options will print an empty line and resume. Application Number This unit has a 802.11b/g radio option installed. This section details the radio’s network settings.
Figure 37b: Configuration Label Example (continued) Peripherals installed: In this example the 802.11 option is installed. Flash and RAM Memory Installed Maximum Label Size Resident Human Readable fonts installed.
Figure 37c: Configuration Label Example (continued) Files Loaded in Printer Memory (will include Pre-scaled or Scalable Fonts).
Specifications Note • Printer specifications are subject to change without notice. Printing Specifications Parameter QLn320 QLn220 QLn420 Print Width Up to 2.91 in. (74 mm) Up to 1.89 in. (48 mm) Up to 4.1 in. (104 mm) 4 in./second (101,6 mm/second) without peeler Same Same 2 in./second (50,8 mm/second) with peeler Same Same Printhead Burn Line to Tear Edge Distance 0.20 in. (5,08 mm) 0.17 in. (4,31 mm) Print Head Life (as per Mfg.
Label Specifications Parameter QLn320 QLn220 QLn420 Media Width 1.0 in. to 3.125 in. (25,4 to 79,4 mm) .63 in to 2.18 in. (16 mm to 55,37 mm) 2.0 in to 4.4 in. (50,8 mm to 111,76 mm) Max/Min Label Length 0.5 in. minimum to 32 in. maximum Same Same 0.625 in. (15,87 mm) +/0.025 in. (+/-0.635 mm) 0.53 in. (13,46 mm) 0.625 in. (15,87 mm) +/-0.025 in. (+/-0.635 mm) 0.0023 in to 0.0065 in (0,058 mm to 0,165 mm) 0.0023 in. to 0.0055 in. (0,058mm to 0,140 mm) 0.0024 in. to 0.0075 in.
CPCL Font and Bar Code Specifications and Commands Standard Fonts 25 bit-mapped fonts; 1 scalable font (CG Trimvirate Bold Condensed*) *Contains UFST from Agfa Monotype Corporation Downloadable optional bit-mapped & scalable fonts via Net Bridge software.
ZPL Font and Bar Code Specifications and Commands Standard Fonts 15 bit-mapped fonts; 1 scalable font (CG Trimvirate Bold Condensed*) Downloadable optional bit-mapped & scalable fonts via Net Bridge software. Available Optional Fonts Zebra offers font kits covering multiple languages including Simplified and Traditional Chinese, Japanese, Korean, Hebrew/Arabic, and others.
Communications Ports RS-232C Pin# Signal Name Type Description 1 CTS input Clear To Send from host 2 TXD output Transmit Data 3 RXD input Receive Data 4 DSR input Data Set Ready: low to high transition turns printer on, high to low transition turns printer off (if enabled) 5 GND 6 DTR Ground output Data Terminal Ready: set high when printer is on.
USB Pin # Signal Name Type Description 1 VBUS - USB Bus Power 2 USB - bi-directional I/O signals 3 USB + bi-directional I/O signals 4 USB_ID - Identifies A/B connector 5 Return Ground 1 5 Figure 39: USB Communications Port Physical, Environmental and Electrical Specifications Parameter Weight w/ battery,excluding media & wireless options. QLn420 QLn320 QLn220 1.60 lbs. (0,75 kg.) 1.35 lbs. (0,61 kg.
Figure 40: QLn420 Overall Dimensions 3.25 in. (82,5 mm) Depth 7.35 in. (186,7 mm) 6.5 in.
Figure 41: QLn320 Overall Dimensions 3.15 in. (76,9 mm) Depth 6.85 in. (173,7 mm) 4.65 in.
Figure 42: QLn220 Overall Dimensions 2.85 in. (72,4 mm) Depth 6.73 in. (170,9 mm) 3.5 in.
QLn Series Accessories Description Adjustable shoulder strap: Kit p/n P1031365-026 Hand Strap: Kit p/n P1031365-027 Protective soft case: Kit p/n P1050667-017 (QLn420); P1031365-029 (QLn320); P1031365-044 (QLn220) includes shoulder strap Extra battery packs: Kit p/n P1031365-025 (QLn220/320); P1050667-016 (QLn420); P1031365-101 (QLn Extended Battery) Ethernet Cradle AC Adaptor: p/n P1031365-033 (QLn220/320); P1050667-018 (QLn420); (US line cord, see Sales for others) Ethernet Cradle: p/n P1050667-029 (QLn42
Appendix A Interface Cables RS232 Cables Part Number P1031365-053; DB-9 to 14-Pin Serial Part Number P1031365-052; 8-Pin DIN to 14-Pin Serial Cable (QL Adapter Cable) 74 QLn Series User Guide
USB Cable Part Number AT17010-1; USB A to USB Mini B Cable - GND - VBUS - D+ - D- - D- D+ - VBUS - NC - GND Part Number P1031365-055; 4 Position USB Mini to 4-Pin USB (w/ Strain Relief) More Interface Cables Contact the Factory or your Zebra Sales Representative for more information on interface cables to most major manufacturer’s data terminals. You may also vist the Zebra Web site at: www.zebra.
Appendix B Media Supplies To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used. Advantages include: • Consistent quality and reliability of media products. • Large range of stocked and standard formats. • In-house custom format design service. • Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.
Appendix D SETTINGS Menu Set the darkness to the lowest setting that provides good print quality. If you set darkness too high, the label image may print unclearly, bar codes may not scan correctly, or the printhead may wear prematurely. DARKNESS -49 Select the speed for printing a label (given in inches per second). Slower print speeds typically yield better print quality. PRINT SPEED 4.0 Select the type of media that you are using.
Appendix D (continued) PRINT MODE Select a print mode that is compatible with your printer options. REWIND If necessary, shift the print position horizontally on the label. Positive numbers move the left edge of the image toward the center of the label by the number of dots selected, while negative numbers move the left edge of the image toward the left edge of the label.
Appendix D (continued) TOOLS Menu Use scrolling feature to select from a variety of help topics including how to load media, location and removal of battery, and cleaning the printhead. There are also explanations of various icons including battery, error, latch, media, RCV data, Ethernet, signal, WLAN, and Bluetooth. HELP FOR MEDIA GET HELP Prints a printer configuration label, sensor profile, barcode information, font information, images, formats, two-key report, and network settings.
Appendix D (continued) Select the information shown on the printer’s display when the printer is idle. IDLE DISPLAY FW VERSION Set the action for the printer to take during the power-up sequence, i.e. no motion, calibrate, etc. POWER UP ACTION NO MOTION Set the action for the printer to take when you close the printhead, i.e. feed, calibrate, etc.
Appendix D (continued) NETWORK Menu ACTIVE PRINT SERVER Informs the user of the presence of an active server. Only one print server can be installed at a time, therefore the print server installed is the active print server. NONE WLAN IP ADDRESS View, and if necessary, change the printer’s WLAN IP address. 0.0.0.0 View, and if necessary, change the WLAN subnet mask. WLAN SUBNET MASK 255.255.255.0 View, and if necessary, change the default WLAN gateway. WLAN GATEWAY 0.0.0.
Appendix D (continued) WLAN MAC ADDRESS .View the WLAN Media Access Control (MAC) address of the wireless print server that is installed in the printer. 00:19:70:7A:20:44 WLAN PORT View, and if necessary, change the printer’s WLAN port. 6101 View, and if necessary, change the WLAN ALT port. WLAN ALT PORT 9100 ESSID The Extended Service Set Identification (ESSID) is an identifier for your wireless network.
Appendix D (continued) SIGNAL .View, and if necessary, change the printer’s network signal. 0 View, and if necessary, change the printer’s wired IP address. WIRED IP ADDRESS 0.0.0.0 View, and if necessary, change the printer’s wired subnet mask. WIRED SUBNET MASK 255.255.255.0 WIRED GATEWAY View, and if necessary, change the wired gateway setting. 0.0.0.0 This parameter tells if the user (permanent) or the server (dynamic) selects the IP address.
Appendix D (continued) WIRED MAC ADDRESS .View, and if necessary, change the printer’s network signal. 00:07:4D:3F:D3:B2 View, and if necessary, change the printer’s wired IP address. WIRED PORT 6101 View, and if necessary, change the printer’s wired subnet mask.
Appendix D (continued) BATTERY Menu Indicates the current health of the bat- HEALTH tery, i.e. Good, Past Useful Life, etc. GOOD View the current cycle count of the battery. CYCLE COUNT 3 View the date on which the battery was first used in the printer. FIRST USED 7-12-2012 View the serial number of the battery pack. SERIAL NUMBER 1509 View, and if necessary, change the battery timeout..
Appendix D (continued) View the current voltage level of the battery pack. VOLTAGE 8.39 . WARNING 6.87 (176) .
Appendix D (continued) LANGUAGES Menu If necessary, change the language that the printer displays. LANGUAGE ENGLISH Note: The selections for this parameter are displayed in the actual languages to make it easier to find one that you are able to read. Enable this menu item to allow certain ZPL commands to override the printer’s current settings. ZPL OVERRIDE DISABLED COMMAND CHAR Set the format command character to match what is used in your label formats.
Appendix D (continued) Set the delimiter character to match what is used in your label formats. DELIMETER CHAR , (2E) ZPL MODE Select the mode that matches what is used in your label formats.
Appendix D (continued) SENSORS Menu Select the media sensor that is appropriate for the media that you are using. The reflective sensor can be used with all media types. The transmissive sensor should be used only for simple gap media. SENSOR TYPE Use this menu item to adjust the sensitivity of the media and ribbon sensors. MEDIA/RIBBON CAL Use this menu item to print a sensor profile. PRINT INFORMATION SENSOR PROFILE PRINT Important: This value is set during sensor calibration.
Appendix D (continued) PORTS Menu Select the baud value that matches the one being used by the host computer. BAUD RATE 19200 Select the data bits value that matches the one being used by the host computer. DATA BITS 8 PARITY Select the parity value that matches the one being used by the host computer. NONE STOP BITS Select the stop bits value that matches the one being used by the host computer.
Appendix D (continued) Select the handshake protocol that matches the one being used by the host computer. HOST HANDSHAKE RTS/CTS Select YES or NO to halt printing upon the occurrence of an error.
Appendix D (continued) BLUETOOTH Menu View the Bluetooth address for the presence of a BT radio. BLUETOOTH ADDRESS NO BLUETOOTH RADIO View the mode of the BT radio. MODE SLAVE View the discovery status, i.e. ON or OFF. DISCOVERY ON View the connection status of the BT radio, i.e. YES or NO.
Appendix D (continued) View the Bluetooth spec version. BT SPEC VERSION NO RADIO View, and change if necessary, the minimum security mode of the BT radio. MIN SECURITY MODE 1 View, and change if necessary, the connected security mode of the BT radio.
Appendix E Product Support When calling with a specific problem regarding your printer, please have the following information on hand: • Model number/type (e.g. QLn320) • Unit serial number (refer to figure on opposite page) • Product Configuration Code (PCC) (refer to figure on following page)) In the Americas contact Regional Headquarters Technical Support Customer Service Dept. Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, Illinois 60069 U.S.
Appendix E (continued) Serial and PCC Number Locations for QLn Series Printers PCC Barcode PCC: XXX-XXXXXXXX-XX Serial Number Barcode PLACE BAR CODE HERE S/N: XXXXSYYWWNNNNN PLACE BAR CODE HERE 中 Made In China This product is covered by one or more Zebra US patents.
Appendix F Battery Disposal The EPA certified RBRC® Battery Recycling Seal on the Lithium-Ion (Li-Ion) battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada.
Appendix G Using zebra.com The following examples use the search functions on Zebra’s Web site for finding specific documents . Example1: Find the QLn Series User Guide. Go to http://www.zebra.com/us/en/support-downloads.html Select the appropriate printer in the Printer Support dropdown menu. Select Printer Click on the Manuals tab and select the desired language from the dropdown menu. Select language At the resulting screen, select “QLn User Guide (en)” or Download to view.
Example 2: Find the ZebraNet Bridge Enterprise download page: Go to http://www.zebra.com/us/en/products-services/software.html and click on Manage under Software in the Products and Services section. Or click on Manage Software where shown. Select the “ZebraNet Bridge Enterprise Click on “Download” in the Downloads tab where shown to access the latest software.
Appendix H Alert Messages The following alert messages will be displayed to inform the user of various fault conditions that may occur with the QLn Series printer.
Index A RS232 with a cable 43 USB Connector signals 69 with a cable 43 Accessories Belt clip 48 Carrying Strap 51 list of 73 Shoulder Strap 50 using 48 Communications diagnostics 59 Communications Ports 68 Configuration label, printing 59 Connecting the Printer 42 Contacting Technical Support 60 CPCL Font and Bar Code Specifications and Commands 66 AC Power Adapter (included in kit p/n P1031365-024) 26 Adjustable Shoulder Strap 50 Alert Messages 99 Alerts 36,99 Appendix A 74 Appendix B 76 Appendix C 76
M Smart Charger-2 (SC2) Single Battery Charger 16 Soft Case 49 Software 47 Specifications Main Menu Screen 36 Manual CPCL Programming 47 Media, loading 27 Font/bar Code 65 Label 64 Memory/communications 64 Physical 69 printing 64 peel-off mode 29,30 QLn Series 27 tear-off mode 28 Media, supplies 76 Memory and Communications Specifications for QLn Series 64 Model UCLI72-4 Quad Charger 18 Standard Control Panel 31 Status Bar Icons 34 Swivel Belt Clip 48 T O Troubleshooting Operator Controls 31 Com
Patent Numbers This product and/or its use m ay be covered by one or m ore of the follow ing U S patents and corresponding international patents w orldw ide D 275,286 6,261,009 5,113,445 5,399,846 5,726,630 D 347,021 6,261,013 5,140,144 5,408,081 5,768,991 D 389,178 6,267,521 5,132,709 5,410,139 5,790,162 D 430,199 6,270,072 B1 5,142,550 5,410,140 5,791,796 D 433,702 6,285,845 B1 5,149,950 5,412,198 5,806,993 D 549,768 3,964,673 4,019,676 4,044,946 4,360,798 4,369,361 4,387,297 4,460,120 4,496,831 4,593,18
Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 Phone: +1 847.634.6700 Toll Free: +1 800.423.0442 Fax: +1 847.913.
