PrintServer II User and Reference Guide
© Copyright This copyrighted guide and the label printers described herein are owned by Zebra Technologies Corporation. All rights are reserved. Unauthorized reproduction of the guide or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. IBM® is a registered tradement of IBM Corporation and TrueType is a registered trademark of Apple Computer, Inc.
Warranty Information ZebraNet® PrintServer II Zebra Technologies Corporation warrants the ZebraNet PrintServer II against defects in material or workmanship for a period of three years from either (i) the date of shipment to you by Zebra Technologies Corporation, or (ii) the date of any resale by you to an end user, whichever is later. Proof of shipment date may be required to validate the warranty period.
Warranty Information include with the Product a written description of the claimed defect. Products returned should be packaged in the original packing and shipping container or comparable container. In the event the Product is not so packaged or if shipping damage is evident, it will not be accepted for service under warranty.
Warranty Information Software License Agreement Software and documentation provided by Zebra Technologies Corporation are protected by the United States copyright law and international treaty, and therefore you must treat them like a book, with the exception that you may make copies of the software to protect yourself against loss of the original. Your right to use the software and documentation as described below is non-exclusive and non-transferable.
Warranty Information vi PrintServer II User and Reference Guide
I have determined that the Zebra print server or product identified as the ZebraNet PrintServer II manufactured by: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.A. have been shown to comply with the applicable technical standards of the FCC for Home, Office, Commercial, and Industrial use if no unauthorized change is made in the equipment, and if the equipment is properly maintained and operated.
Table of Contents Preface Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related Documents . . . . .
Table of Contents Internal PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 23 27 31 3 • Getting Started . . .
Table of Contents Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UNIX Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 • Using Printing Protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internet Printing Protocol (IPP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . File Transfer Protocol (FTP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents • Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface The Preface discusses the topics and illustrates standards that are used throughout this guide.
Preface Contacts Contacts You can contact Zebra Technologies Corporation, USA at any of the following: Visit us at: http://www.zebra.com Our Mailing Address: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A Telephone +1 847.634.6700 Facsimile +1 847.913.
Preface About this Document About this Document The ZebraNet PrintServer II Guide consists of these chapters: Title Content Description Introduction This chapter provides a high-level overview of the ZebraNet PrintServer II (PSII), installation instructions, standard network configurations and how to work with PSII. This chapter provides information on how to install PSII (external and internal) and the ZebraNet Utilities.
Preface About this Document Frequently Asked Questions Glossary 4 This is a group of frequently asked questions (FAQs) about PSII. This provides a glossary of terms that are specific to the PSII.
Preface Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information: About this Chapter Sections This section lists and describes each main section of the chapter, including the initial page number of that section. These sections primarily serve as hyperlink components for the Adobe Acrobat .pdf version of this guide. Alternate Color (online only) Cross-references contain hot links to other sections in this guide.
Preface Document Conventions Example • Provides an example, often a scenario, to better clarify a section of text. Illustration Callout Instruction Illustration callout instructions are used when an illustration contains either information about a dialog box or step(s) to accomplish in a dialog box.
Preface Related Documents Related Documents In addition to the ZebraNet PrintServer User and Reference Guide, the following documents might be helpful references while using PSII: Note • Most of these documents are available on our web site. • Wireless Card Socket Option (WCSO)Install and Users Guide • The ZebraLink Solution Application White-paper • ZBI Guide • ZPL II® Programming Guide Volume One: Command Reference for X.10 • ZPL II® Programming Guide Volume Two: The X.
Preface Related Documents 8 PrintServer II User and Reference Guide
CHAPTER 1 Introduction This chapter provides a high-level overview of the ZebraNet PrintServer II (PSII), installation instructions, standard network configurations and how to work with PSII.
Introduction Overview Overview The PSII is an optional factory or field-installed device that connects the network and your Zebra printer. If your printer has ZebraLink, PSII can provide you with a browser user interface for printer and print server settings. If your printer also has ZebraNet Utilities, you have even more functionality. Illustration This illustration shows the flow of all the components that work with PSII.
Introduction Overview Components Description Printer with PSII only PSII gives your printer these features: 1 • enables the remote monitoring and configuration capability of the PSII using a Web- browser. • enables the printer to send unsolicited status messages via email-enabled devices.
Introduction Overview Components Description • ZebraNet View allows you to automatically locate printers. ZebraNet View can search on parameters such as IP address, subnet, printer model, printer status, and many other user-defined characteristics. It also offers powerful device management capabilities. • ZebraNet View Java Applet is a Java-based version of the popular ZebraNet View.
Introduction Requirements Requirements This section lists the minimum requirements for PrintServer II, which include: software, browser support, and hardware. Software These are the platforms supported by ZebraNet Utilities: Windows™ NT®, 95, 98, 2000, Me Novell® Netware® The ZebraNet View Java Applet is supported by any Java enabled browser: UNIX® Linux Browser Support Internet Explorer 4.0+ Netscape Navigator 4.08+ Any browser that is HTML 1.
Introduction Requirements Printers External Internal Internal Field Upgrade Factory PAX Series • • • Z Series • Stripe Series • 105SL • • • 105 Se/160S • 2746 • 2684 • DA402, T402 • 2844 (EPL) • • 2844 (ZPL) • •* Ht-146 • •* 2824 • •* •* * - future releases 14 PrintServer II User and Reference Guide
Introduction Compatibility Compatibility This section identifies the various components that are compatible with PSII. ZebraNet Wireless Card Socket Option (WCSO) The ZebraNet PrintServer II is fully compatible WCSO. Software HP JetAdmin, HP Web JetAdmin™, and HP OpenView™ all work with PSII.
Introduction Installation Types Installation Types PSII can be factory or field installed, as follows: Factory Factory installations are for new Zebra printers that are built with the internal PSII option. Field Field installations are for Zebra printers already in the field.
Introduction PSII Specifications PSII Specifications Network Connection 10BASE-T UTP RJ45 connection. Auto senses IEEE- 802.3, Ethernet II, IEEE- 802.2, and IEEE 802.2/SNAP frame formats Printer Connection Bi-directional, IEEE- 1284 Centronics parallel port User Interface Activity indicator: bi-color display of operational status; Test button: diagnostic test and configuration printing Size (external ZebraNet PrintServer II) Length: 3.6” / 91.4mm, Width: 2.5” / 63.5mm, Height: 0.8” / 20.
Introduction PSII Specifications 18 PrintServer II User and Reference Guide
CHAPTER 2 Installation This chapter provides information on how to install PSII (external and internal) and the ZebraNet Utilities.
Installation External PSII External PSII This section provides you with an illustration of the external PSII and steps on how to install an external print server. Illustration This illustration provides you with a visual of an external PSII. The callouts identify the important components: Note • Refer back to this illustration during the installation steps, when necessary. To install an external PS II, complete these steps: 1. Power down the printer. 2.
Installation External PSII This illustration calls out the location of the parallel port and provides a blown up illustration of the parallel port: 3. Secure the wire locks. 4. On the back of the PSII, insert a live 10BASE-T cable into the Ethernet connector. 5. Power on the printer. An red status indicator blinks during the POST (Power On Self Test) and changes to green when stabilized. 6. Press the test button located on the side of the PSII.
Installation External PSII This is an example of a PSII configuration label. The callouts identify settings you need to know. A table follows, and provides a description of each callout. 1 2 3 1 Callout 1 22 Description This shows the IP address, subnet mask, and default gateway of the PSII device. IF the IP address is set at 0.0.0.0, you will need the serial number (in callout 3) to set the IP address. 2 This shows all the Novell settings.
Installation Internal PSII Internal PSII This section provides you with an illustration of an internal PSII and steps on how to install it in the Zebra XiII, XiIII, 105SL, and PAX-Series printers. Important • It is recommended that this installation be performed by a qualified service technician. The service technician must follow the step-by-step procedure provided in these instructions. Illustration This illustration provides you with a visual of an internal PSII.
Installation Internal PSII To prepare for the installation, be sure you have these tools available: • #1 Phillips screwdriver • 3/32” Allen wrench Caution • Wear an anti-static wrist strap and attach it to the printer chassis when performing installations. Printer electronics are susceptible to static discharge. To install an internal PSII, complete these steps: 1. Turn the printer power off and disconnect the AC power cord. 2.
Installation Internal PSII . Note • The parallel port on the back of the printer is not operational when the internal PSII is installed. The hardware of the PSII mounting bracket covers the parallel port. 4. Through the mounting slot, insert the ribbon cable and PSII. 5. Fold the cable and the ferrite bead back over the mounting bracket, and connect the ribbon cable connector into the keyed Interface Data Cable Connector (J4) on the main logic board.
Installation Internal PSII 11. Consult your System Administrator before configuring the PSII for your network! To establish the network connection, refer to the section applicable to your network type.
Installation ZebraNet Utilities ZebraNet Utilities The ZebraNet Utilities is a software suite that consists of various tools that assists you with configuring the print server, which allows you the flexibility to make changes to settings, track errors, and more. For more details on these utilities, see Overview on page 10. Note • You must have Administrator rights on your network to install most of these utilities. Contact your System Administrator before installing this software.
Installation ZebraNet Utilities Each of these have dropdown menus to choose from Important • If you installed ZebraNet View Java Applet, you must complete the installation steps for ZebraNet View Java Applet on page 31. 3. In the ZebraNet Utilities dialog, select the features you want to install and click Next>.
Installation ZebraNet Utilities This illustration gives you the chance to reset your installation settings: 4. In the ZebraNet Utilities dialog you have the option to review and make any changes to your installation settings. When you are satisfied with your installation settings, click Install.
Installation ZebraNet Utilities This dialog appears when the installation is complete: 5. Click Finish. Important • When the installation is complete, you need to restart your system for the changes to take place.
Installation ZebraNet View Java Applet ZebraNet View Java Applet If you selected ZebraNet View Java Applet when you were installing the ZebraNet Utilities, you need to complete a few installation steps to work with this utility. To install ZebraNet View Java Applet, complete these steps: 1. From the task bar, select Programs>ZebraNet Utilities>ZebraNet View Java Applet 1.0. This Security Warning dialog opens: 2. To begin the install, click Yes.
Installation ZebraNet View Java Applet The Select Java Plugin Installation dialog opens: 3. Make the selections that apply to your environment, and click Install.
Installation ZebraNet View Java Applet The Software License Agreement opens. 4. Read the License Agreement. To continue with the install, click Yes. 5. When the installation is complete, click OK.
Installation ZebraNet View Java Applet The Java view opens: 34 PrintServer II User and Reference Guide
CHAPTER 3 Getting Started This chapter provides you with information and procedures to work with the most frequently used PSII features. PSII offers many features, but how you access and work with them is dependent on your environment.
Getting Started Before you begin Before you begin Before you begin, you need to get information from the PSII configuration label. Important • Be sure that the printer is powered down. To print a PSII configuration label, complete these steps: 1. Turn on the printer and let it complete it's power up cycle. 2. Let the PSII complete it's POST cycle. 3. When the first few steps are done, on the PSII push in the Test button and hold it in for a few seconds, then release it.
Getting Started Before you begin A PSII config label prints. Your configuration label will look similar to this example: 4. From the configuration label, you need to get these numbers: • ADDRESS (IP address) • SUBNET MASK • DEFAULT GATEWAY • SERIAL NUMBER • HARDWARE ADDRESS (MAC address) 5. On the configuration label that prints out for your PSII device, circle the above mentioned settings. You can now proceed to the Assigning an IP Address on page 38.
Getting Started Assigning an IP Address Assigning an IP Address Before you can begin working with PSII, you must get or assign an IP address for the PSII device. Important • Throughout the step sequence in this chapter, there are some features that require the default User ID and/or default password.
Getting Started Assigning an IP Address 1. From the task bar select Start>Programs>ZebraNet Utilities>ZebraNet View. Important • On the illustration that follows, take note of the H/W address column and Serial # column. Compare what you see in ZebraNet View with the configuration label you printed out. The ZebraNet View dialog appears: 2. Compare the H/W Address on the PSII configuration label to the H/W Address column on the screen to find the PSII you are working with. 3.
Getting Started Assigning an IP Address The Print Server Configuration dialog appears: 6. Type a new IP address in the text-box illustrated above. 7. Enable the Set Permanent radio button. To set the subnet, complete these steps: 8. From the ZebraNet View menu bar, select PrintServer>Configuration. 9. Click the TCP/IP tab. 10. From the Print Server Configuation>TCP/IP tab, in the Subnet Mask text-box, type in your subnet mask. 11. Confirm it is accurate, and click OK.
Getting Started Assigning an IP Address 3. From the Print Server Configuation>TCP/IP tab, in the Default GateWay text-box, type in your default gateway. 4. Confirm it is accurate, and click OK. Setting the IP address in a non-Windows environment These steps can be used with all printers. However, the LCD instructions are for XiIII units. To assigning an IP address from the printer LCD Display, complete these steps: Important • Your PSII must have firmware 6.
Getting Started Assigning an IP Address Assigning an IP address via a telnet session If your environment is not Windows-based, this section is for you. However, this method can be used in a Windows environment too. The methods used are: Static Route and Gleaning. Important • This applies to any TCP/IP capable work station/ host networked with the Zebra printer. Both the work station/host and the printer server must be on the same network segment.
Getting Started Assigning an IP Address Gleaning: To use this method, complete these steps: A method where the print server uses the IP Address of the first ping packet that is sent to its Hardware Address. 1. Add an entry to the ARP table that assigns an IP address to an Ethernet (Hardware) address. The syntax for this command is: arp -s " temporary ipaddress of print server" "MAC Address (print server hardware address) " Example • You would type: arp -s 10.3.50.59 00-40-68-1D-B9-86 2.
Getting Started Setting Alerts Setting Alerts It is important to understand the relationship between the PSII and the printer when you are establishing Alerts. Here are the relationships you need to be aware of: • Non-ZebraLink enabled printers—can send Alerts on only a specific set of printer conditions. • ZebraLink enabled printers—can access a wider variety of Alerts. ZebraNetView To set alerts (traps) using ZebraNet View, complete these steps: 1.
Getting Started Setting Alerts 3. Enable the alters (printer traps) you want to set here and click OK. 4. To monitor the alerts you established, from the task bar select Start>ZebraNet Utilities>ZebraNet Alert. The ZebraNet Alert dialog opens: ZebraLink To view Alert Setup, complete these steps: 1. From the Printer Home Page, click Alert Setup.
Getting Started Setting Alerts This view opens: 2. To add an alert, click Add Alert Message. 3. Select accordingly. 4. You can use ZebraNet Alert to monitor alerts set through a ZebraLink enabled printer. From this web page you can add alert messages to notify you when a printer is out of paper, needs a ribbon, and so on. Establishing Email Alert Messaging ZebraNet Alert supports email notification of printer errors sent directly to any valid email address.
Getting Started Setting Alerts 1. From the browser, in the address text-box type in the printer’s address. The Printer Home Page opens. 2. From the Printer Home Page, click Alert Setup. The Alert Setup page shows a list of message notifications and their respective destinations (if no notifications are listed). 3. From the Alert Setup page, email notification can be set up. Click Add Alert Message.
Getting Started Setting Alerts The Add Alert Message page opens: . Important • The printer only accepts the last configuration made. 4. Specify the condition to send over email. For example, HEAD ELEMENT BAD or PAPER OUT. 5. Enter a valid email address for the messages to be sent. Example • printers@helpdesk.com or admin@yourcompany.net (the Port field can be ignored for email setup). ! 48 Warning • A password is required. If you forget to enter the password, the alerts you just set are deleted.
Getting Started Setting Alerts 6. Click Add ALERT Message. Here you can continue to add more settings or, if finished, save the current settings. 7. From the Printer Home Page, select PrintServer Settings>Network Communications Setup. 8. Click SMTP Email Alerts. 9. Specify your SMTP server address. When these steps are done, you can begin receiving email notification messages. To monitor PSII alerts, complete these steps: 1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet Alert.
Getting Started Setting Alerts The Active Log dialog opens, displaying a list of all the logged alerts: 2. From this dialog you can track the activity of printer statuses. 3. From menu bar, you can explore all the other features, such as Reports.
Getting Started Checking PSII Configuration Settings Checking PSII Configuration Settings This section provides steps on how to check PSII’s configuration settings using ZebraNet View. ZebraNet View To check configuration settings, complete these steps: 1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View. The ZebraNet View dialog opens: 2. From the menu bar, select Print Server>Configuration.
Getting Started Checking PSII Configuration Settings The Print Server Configuration dialog opens: 3. From this dialog you have multiple tabs to choose from. Each tab contains various configuration settings that you can change. For details on the configurations, see page 116. Checking PSII Configuration This section provides steps on how to check PSII’s configuration settings using its web pages. To access the print server settings, complete these steps: 1. Open a web browser. 2.
Getting Started Checking PSII Configuration Settings Your browser view looks similar to this: 3. From the Printer Home Page, click Print Server Settings. The default User ID and password are required. Important • The illustration of the Printer Server Settings page is based on a ZPL printer. If you have a EPL printer, the menu options on the Print Server page are slightly different.
Getting Started Checking PSII Configuration Settings The Print Server Configuration Page opens: To access the print server settings, complete these steps: 1. From the Print Server page, click Print Server.
Getting Started Checking PSII Configuration Settings The Print Server Configuration page opens: 2. For details on the configuration choices, see To check configuration settings, complete these steps: on page 51.
Getting Started Setting up a ZebraNet Connect IP Setting up a ZebraNet Connect IP ZebraNet Connect allows you to send jobs to PrintServers that use Dynamic IP addresses (DHCP). It also notifies you of printer errors, such as paper out or head open. When print jobs are printed through ZebraNet Connect, they are sent directly to PSII and are not routed through a network server, resulting in a reduction of network traffic.
Getting Started Setting up a ZebraNet Connect IP • The TCP/IP monitor only searches the local subnet. • The IPX/SPX monitor retrieves all devices found in the NetWare bindery. 6. If the port you want to add is listed in the Ports Available on Local Subnet window, select the port name. If the port you want to use is not listed, you can: • Select Cancel and repeat step 5 to rediscover the print servers.
Getting Started Setting up a ZebraNet Connect IP 5. From the Add Port dialog, select Other, then select the ZebraNet Connect Monitor as the type of port to add. 6. Click OK. Note • If PSII Connect is not listed, verify the software has been properly installed. The Add ZebraNet Connect Port screen appears. There is a list of all PSII devices discovered on the network. • The TCP/IP monitor searches only the local subnet. • The IPX/SPX monitor retrieves all devices found in the NetWare bindery. 7.
Getting Started Setting up a ZebraNet Connect IP Notify on Printer Error—This feature checks the printer status prior to printing the job. If a printer error is detected (e.g. printer off-line), the error description is given. Notify When Printed—This feature provides an alert when your job is active on the printer. This is useful if the printer is unusually busy. Description—An optional field where you can list any useful information about the printer port, such as location.
Getting Started Enabling Protocols Enabling Protocols You can enable protocols using ZebraNet View or the browser view. WebView To enable protocols using WebView, complete these steps: 1. Open a web browser. 2. In the Address text-box, type your printer’s IP address, then press Enter. Your browser view looks similar to this: 3. From the Printer Home Page, click Print Server Settings. The default User ID and password are required 4. From the Print Server page, click Print Server.
Getting Started Enabling Protocols The Print Server Configuration page opens: 5. From the Print Server Configuration page, click Enabled Protocols.
Getting Started Enabling Protocols The Protocol Configuration page opens: 6. Select the protocols you want to enable, click Submit Changes. You get a confirmation to reset the unit for changes to take place. ZebraNet View To enable protocols using WebView, complete these steps: 1. From the task bar select Start>Programs>ZebraNet Utilities>ZebraNet View.
Getting Started Enabling Protocols The ZebraNet View dialog appears: 2. From the ZebraNet View menu bar, select Print Server>Configuration. 3. Click the Protocols tab. The Protocols tab opens: 4. Select the protocols you want to enable, click OK. 5. A confirmation appears. To accept changes, click OK.
Getting Started Defaulting the PSII Defaulting the PSII This section provides you with instructions to default PSII to factory settings. ZebraNet View To default PSII to factory settings using ZebraNet View, complete these steps: 1. From the task bar select Start>Programs>ZebraNet Utilities>ZebraNet View. The ZebraNet View dialog appears: 2. From the menu bar, select Print Server>Reset. The Reset Print Server dialog opens.
Getting Started Defaulting the PSII 3. Select the settings you want to reset, Click Restore. WebView To default the PSII to factory settings, complete these steps: 1. From the ZebraNet PrintServer view, click Factory Print Server Settings.
Getting Started Defaulting the PSII 2. Enable the check box of the settings you want to reset, and click Submit Changes. Important • With the reset command on its way to the PSII, the HTTP connection is unavailable while the PSII re initializes. You need to wait a few seconds before trying to reestablish a connection. Test Button To default the PSII to factory settings, complete these steps: 1. The print is turned off. 2.
CHAPTER 4 NetWare Print Configuration This chapter provides you with instructions on how to configure Novell’s NetWare for printing to PSII.
NetWare Print Configuration Printing in PServer Mode Printing in PServer Mode To configure in Novell’s NetWare for printing to the PSII, complete these steps: Important • You must have PSII installed before you proceed with these steps. 1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View. 2. Create a ZebraNet object by doing the following steps: • From Novell’s NetWare Administrator, select the container that you want the object created in.
NetWare Print Configuration Printing in PServer Mode 8. Enter the printer name you want, and click OK. 9. Next to the Print Que dialog, click New and click on the directory tree. 10. Repeat steps 6 and 7. 11. Type in the print que name that you want, and click on the Directory Tree icon. 12. In the Volume dialog, double-click on the volume you want, and click Create. The Print Que is listed with the name of your context as an extension. 13. Click OK, and then click OK again.
NetWare Print Configuration Printing in PServer Mode 70 PrintServer II User and Reference Guide
CHAPTER 5 Printing Configurations This chapter provides information and instructions on configuring your printer.
Printing Configurations BSD-Style Print Queue BSD-Style Print Queue Configuring the Print Queue For remote BSD-style LPD printing, add the PSII as a remote printer in the /etc/ printcap database to each host printing to the PSII. You can add printcap options as needed. If you are unfamiliar with these options, consult the printcap documentation. Important • You must be logged in as root.
Printing Configurations BSD-Style Print Queue log_file_name—This is the path to a file where error information from the LPD will be logged.: Example • Your printcap entries might look similar to this: Ascii_files|form.feed.Queue_on_Port_2:\ :lp=:mx#0:rm=pserver1:rp=MYQUEUEFF2:\ :sd=/usr/spool/myqueueff2:\ :lf=/usr/spool/myqueueff2/queue.log Important • Each printcap entry must have a different spool directory to work properly.
Printing Configurations System V Queue Installation System V Queue Installation Configuring System V for ZebraNet Printing This section describes the configuration of the printing system on the UNIX operating system. For clarity and brevity, the following specific names are used to represent general devices or concepts. lj4—The local queue name on the UNIX system that PSII print jobs are directed to. ZEBRAPRINTER—The host name of the remote system that is the PSII device.
Printing Configurations System V Queue Installation 3. Type lpadmin -p lj4 -s ZEBRAPRINTER!yourqueuename - I any. 4. Type accept lj4. 5. Type enable lj4. 6. Try printing by entering the command lp -d lj4 [filename].
Printing Configurations System V Queue Installation 76 PrintServer II User and Reference Guide
CHAPTER 6 Using Printing Protocols In this chapter you are given steps to setup your PSII to support IPP (Internet Printing Protocol). Also, an exercise is provided to experiment with FTP (File Transfer Protocol) support.
Using Printing Protocols Internet Printing Protocol (IPP) Internet Printing Protocol (IPP) Important • You must have IPP support on your system. IPP is an application-level protocol that is used for distributed printing over the Internet. Using IPP from any standard IPP client, you can transfer jobs to a printer that is connected to your ZebraNet PSII device and the Internet. Important • IPP support is not available on all PSII printers.
Using Printing Protocols File Transfer Protocol (FTP) File Transfer Protocol (FTP) Embedded within the PSII is an FTP server application that processes file transfers from a host computer to the printer. If the printer is on a network, label formats can be generated and data can be transferred without setting up a print queue. To send information to the printer in a Windows environment, try this alternative exercise: 1.
Using Printing Protocols File Transfer Protocol (FTP) 80 PrintServer II User and Reference Guide
APPENDIX A PrintServer II This appendix provides you with details on the PrintServer features that were not covered in the Getting Started Chapter. The main topics include: • • • • • Status and Configuration on page 82 From the Print Server page, click Print Server.
PrintServer II Print Server II Print Server II This section covers features available for the PSII only, not the printer’s features.Some of the features you access in this section will prompt you to enter the default user ID and password, as follows: • User ID: admin • Password: 1234 The options on the Print Server page varies. ZPL and EPL printers Print Server settings vary slightly.
PrintServer II Print Server II Your browser view looks similar to this: 3. From the Printer Home Page, click Print Server Settings. Important • The illustration of the Printer Server Settings page is based on a ZPL printer. If you have an EPL printer, the menu options on the Print Server page is slightly different.
PrintServer II Print Server II The Print Server Configuration Page opens: 4. From the Print Server page, click Print Server.
PrintServer II Print Server II The Print Server Configuration page opens: 5. In the Print Server Configuration page, you have a menu to choose from.
PrintServer II Print Server II Enabled Protocols Modifies the protocols to be utilized. NetWare, HP JetAdmin, or both. Enabling HP JetAdmin Support allows status from the Zebra device to display in Hewlett-Packard's HP JetAdmin utility Netware Preferred Tree—Enter the tree that the printer is in. Print Server Name—Enter the name of the printer. Disable NetWare SAP—Enables or disables the broadcast SAP (Service Advertising Protocol) messages. Typically, SAP is enabled.
PrintServer II Print Server II TCP/IP Configuration You can change the TCP/IP Configuration of the PSII. For details, see the help file.
PrintServer II Print Server II TCP/IP Logical Printing Ports Logical printers allow you to set up multiple pre- and post-processing configurations for each output port. Each logical port configuration can do the following: • Add user-configured strings before and after the print data. • Remove unwanted characters from the beginning of the print data. • Four logical printer configurations are supported for each output port on the printer.
PrintServer II Print Server II IPX Alerts (Traps) IPX (Internetwork Packet Exchange) is Netware’s network-layer protocol that handles networking addressing, routing, and packets. This feature has you enter the IPX Network Address and IPX Node Address that traps will be sent to. To broadcast traps to all addresses on all networks, enter FFFFFFFF in the IPX Network address field and FFFFFFFFFFFF in the IPX Node Address field.
PrintServer II Print Server II Web Admin This page allows you to configure the Admin name and password. Links to upgrades and support information can also be altered. POP3 Email Printing This features helps you set up the print server to receive email messages that can contain formats that can be printed. The POP3 settings need to be set to retrieve emails from the email server.
PrintServer II Print Server II Print Server Status From the Print Server page, in the Print Server Status section, you can access PSII’s configuration sheet and port status.
PrintServer II Print Server II The configuration sheet page opens, displaying all the current settings: To View the port status, complete this steps Important • The default user ID and password is required to access this page. 1. From the Print Server page, click View Port Status.
PrintServer II Print Server II The port status page opens: Reset From the Print Server page, in the Reset section, you can reset PSII’s configuration settings to what they were before you made the most recent changes. To reset the PSII’s, complete these steps: 1. From the Print Server page, click Reset Print Server.
PrintServer II Print Server II This page opens: 2. To reset PSII, click Yes. Restore From the Print Server page, in the Restore section, you can restore PSII’s to the default factory settings: To restore PSII to the default factory settings, complete these steps: 1. From the Print Server page, click Factory Print Server Settings.
PrintServer II Print Server II The Restore to Factory Defaults page opens: 2. Make the selections you want, and click Submit Changes.
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APPENDIX B ZebraLink The appendix provides you with detailed information that allows you to use the enhanced functionality of your ZebraLink enabled printer with the PSII.
ZebraLink WebView WebView WebView gives the System Administrator or user who needs complete, easy, one-step control over the printing environment. It provides real- time configuration, control, and monitoring capabilities with the convenient graphic interface of a Web browser. The Web pages returned by Zebra printers are not static. They contain real-time information about the printer’s present state of operation, including on-line status, error conditions, and all printing parameters.
ZebraLink WebView This view opens: View Printer Configuration The View Printer Configuration menu option provides accurate, up-to-the- minute information on the printer’s current state. An administrator can conveniently find any information on the Virtual Configuration Label and also check on the status of printer ports. To view the View Printer Configuration menu option, complete these steps: 1. From the Printer Home Page, click View Printer Configuration.
ZebraLink WebView The webview displays the configuration settings: 2. To update the printer information from this view: • For Netscape, select Reload and the printer sends current information to the Web browser. • For IE, click Refresh and the printer sends current information to the Web browser. 3. When you are finished reviewing, you can: • To return to the Home page, click the Home link. • To print the label, scroll to the bottom of this view and click Print Label.
ZebraLink WebView View and Modify Printer Settings Important • To apply changes made in this section, you need to default user ID and password: User ID: admin Password: 1234 To view the View and Modify Printer Settings, complete these steps: 1. From the Printer Home Page, click View and Modify Printer Settings.
ZebraLink WebView This view opens: 2. In the View and Modify Printer Settings page, you have a menu to choose from.
ZebraLink WebView General Setup Serial Communications Setup PrintServer II User and Reference Guide 103
ZebraLink WebView Network Communications Setup Print Listings on Label 104 PrintServer II User and Reference Guide
ZebraLink WebView Media Setup Calibration PrintServer II User and Reference Guide 105
ZebraLink WebView ZPL Control Advanced Setup 106 PrintServer II User and Reference Guide
ZebraLink WebView Directory Listing The directory page provides a listing of all file system devices (B:, E:, R:, Z:). The size, name, and location of each stored object appears. Buttons are available to perform file management operations on the objects. The file management operations include: • Delete object—Not available for objects in read-only memory (Z:). • Copy object to a new name and/or device—Not available for objects that have the “protected” attribute set.
ZebraLink WebView This view opens: 2. There are several links to select in this view. 3. To create a script, click Create New Script. Alert Setup To configure the printer’s interaction with ZebraNet Alert to be completely functional, SNMP settings must be established in these areas: • The printer, via the WebView interface (below is an example of the Web page used to route Alert messaging). • The Alert Printer Management Utility for logging SNMP traps.
ZebraLink WebView The ZebraLink messaging system provides for more than SNMP notification. Alert can be routed to various destinations, as follows: • • • • • TCP UDP email serial port parallel port destinations To view Alert Setup, complete these steps: 1. From the Printer Home Page, click Alert Setup. This view opens: 2. To add an alert, click Add Alert Message. 3. Select accordingly.
ZebraLink WebView Establishing Email Alert Messaging ZebraNet Alert supports email notification of printer errors sent directly to any valid email address. You can have multiple email addresses set up for routing different error messages, or split notifications between email and other network management tools. To begin receiving email notification of errors, complete these steps: 1. From the browser, in the address text-box type in the printer’s address. The printer’s home page opens. 2.
ZebraLink WebView The Add Alert Message page opens: . Important • The printer only accepts the last configuration made. 4. Specify the condition to send over email. For example, HEAD ELEMENT BAD or PAPER OUT. 5. Enter a valid email address for the messages to be sent. Example • printers@helpdesk.com or admin@yourcompany.net (the Port field can be ignored for email setup).
ZebraLink WebView ! Warning • You must type in a password. If you forget to enter the password, the alerts you just set are deleted. 6. Click Add ALERT Message. Here you can continue to add more settings or, if finished, save the current settings. 7. From the Printer Home Page, select PrintServer Settings>Network Communications Setup. 8. Click SMTP Email Alerts. 9. Specify your SMTP server address. When these steps are done, you can begin receiving email notification messages.
ZebraLink WebView This view opens: Important • In this view, you must have administrative rights to make changes to the printer controls. Print Server Settings To view the print server menu, complete these steps: • From the Printer Home Page, click Print Server Settings.
ZebraLink WebView The PrintServer view opens. For more information on the PrintServer settings, XREF TO PRINT SERVER AP ZBI ZBI allows you to maximize printing options through custom programs written for your specific needs. ZBI programs can be viewed, modified and run from the Directory Listing Page. Directory Listing on page 107.
APPENDIX C ZebraNet® Utilities The appendix provides you with details on ZebraNet® Utilities, the software suite of printer administration tools that complements and enhances both ZebraLinkTM and the ZebraNet® family of connectivity products.
ZebraNet® Utilities ZebraNet View ZebraNet View ZebraNet View allows you to automatically locate printers. It can search on parameters such as IP address, subnet, printer model, printer status, and many other user defined characteristics. It also offers powerful device management capabilities. To open ZebraNet View Utilities, complete these steps: 1. From the task bar select Start>Programs>ZebraNet Utilities>ZebraNet View. The ZebraNet View dialog appears: 2. Select your printer.
ZebraNet® Utilities ZebraNet View The Print Server Configuration dialog appears: There are multiple tabs that you can access to make changes to current settings. To set alerts in ZebraNet View, complete these steps: 3. From the Print Server Configuration dialog, click the SNMP Traps tab.
ZebraNet® Utilities ZebraNet View The SNMP Traps tab shows the alerts you can set. The check boxes in Printer Traps are the alerts 4. To monitor the set alerts (printer traps), see ZebraNet Alert on page 119.
ZebraNet® Utilities ZebraNet Alert ZebraNet Alert ZebraNet Alert gives you the ability to manage your Zebra printers by immediately notifying System Administrators of printer error or warning conditions. Using Webbased configuration tools, selected errors or warning conditions can be routed to a variety of services such as email messages, wireless pagers, or the ZebraNet Alert.
ZebraNet® Utilities ZebraNet Alert • Label taken • Head element out • ZBI (Zebra BASIC Interpreter) runtime error • ZBI (Zebra BASIC Interpreter) forced error • Power on ZebraNet Alert Destinations Unsolicited ALERT messages can be directed to the following destinations: • • • • • • Email (PSII specific) Serial (ZebraLink specific) Parallel (ZebraLink specific) TCP (PSII specific) UDP (ZebraLink specific) SNMP (PSII specific) ZebraNet Alert Using SNMP You can send notifications over SNMP only, for use w
ZebraNet® Utilities ZebraNet Alert • If no DHCP server is present, you might need to assign the printer an IP address. 3. To assign your printer an IP address, from the menu bar, select Print Server>Configuration. 4. For PrintServer SNMP Traps, select the SNMP Traps tab. 5. Enter the trap destination and options. This tells the PSII what TCP/IP address to send the alerts to, and under what circumstances to send error and log reports. Entering 255.255.255.
ZebraNet® Utilities ZebraNet Alert With this option, you can create a text-based email containing ZPL II code and transfer it to the printer. Note • Email attachments sent to the printer are not supported. By using the proper ZPL II commands, files can be saved, loaded, printed, copied, and deleted, just as if the data were transferred from a serial or parallel port. To access POP3, complete these steps: 1. From the Printer Home page, click Print Server Settings.
ZebraNet® Utilities ZebraNet Alert 2. From the PrintServer page, click Print Server.
ZebraNet® Utilities ZebraNet Alert The Print Server Configuration page opens: 3. From the Print Server Configuration page, click POP3 E-mail Printing.
ZebraNet® Utilities ZebraNet Alert The POP3 Printing Configuration page opens: 4. Make the necessary changes, and click Submit Changes. ZebraNet Alert monitors status and activity of all Zebra printers on the network. It alerts the administrator when there is an error condition, which reduces printer downtime and increases application efficiency. Open Alert To open ZebraNet Alert, complete these steps: 1. From the task bar, select Start>ZebraNet Utilities>ZebraNet Alert. 2.
ZebraNet® Utilities ZebraNet Alert 3. Select the type of report you want to generate. This is an example of the Event Summary report. Notice it generates a .log file.
ZebraNet® Utilities ZebraNet Connect ZebraNet Connect For details, see Setting up a ZebraNet Connect IP on page 56.
ZebraNet® Utilities ZebraNet View Java Applet ZebraNet View Java Applet ZebraNet View Java Applet is a Java based version of ZebraNet® View. This can run on any enable platform that can run a java virtual machine, such as Windows, UNIX, Linux and many others Important • To use this, you must have installed it with ZebaNet Utilities and then installed this application. For installation instructions for ZebraNet Utilities see ZebraNet View Java Applet on page 31.
ZebraNet® Utilities ZebraNet View Java Applet This view opens: 2. In the Search Method drop-down list box, select the search method you want. 3. Click Begin Search. It searches your network for all networked Zebra printers, discovers them, and lists them. 4. When you select a device from the list that is discovered, the selected devices Home Page displays in the lower porition of the view (it replaces where the ZebraNet View Web Configuration Utility content).
ZebraNet® Utilities ZebraNet View Java Applet 130 PrintServer II User and Reference Guide
Hardware Troubleshooting This provides you with solutions to known issues.
Hardware Troubleshooting Troubleshooting the PSII Troubleshooting the PSII Resetting to Factory Defaults To reset the PSII configuration parameters to the factory defaults, press the test button and hold it in while turning the printer power on. Keep the test button pressed until the Status Indicator light turns green, then release the test button. After approximately 20 seconds, a configuration label prints automatically.
Hardware Troubleshooting Troubleshooting the PSII • If the LED is solid red for more than 30 seconds, the PSII has failed the POST. If the failure is not severe, the PSII attempts to print a configuration label on the printer. A failed POST can be caused by any of the following: • The printer attached to the PSII device is malfunctioning. Turn the printer power off, wait 10 seconds, then turn the printer back on. • If the PSII still fails the POST, continue below.
Hardware Troubleshooting Troubleshooting the PSII Unable to Configure Device To assign an IP address to a ZebraNet PSII using ZebraNet View, you must be on the same subnet. If ZebraNet View has Multicast enabled, you might be able to view the ZebraNet PSII on another subnet, but you will not be able to configure the device. HP JetAdmin or HP Web JetAdmin The ZebraNet PSII might be setup and managed using HP JetAdmin or HP Web JetAdmin products.
Frequently Asked Questions This is a group of frequently asked questions (FAQs) about PSII.
Frequently Asked Questions FAQs FAQs This table provides frequently asked questions (FAQs) on PSII: Question Answer Are there any differences in functionality between a ZebraNet PSII with an EPL based printer and with a ZebraLink enabled ZPL printer? Yes. • In a ZebraLink environment, with either a web browser or with the ZebraNet View Utilities, there are a variety of web pages which display a wealth of status information regarding both the ZebraLink printer and its ZebraNet PSII.
Frequently Asked Questions FAQs Question Answer Will the ZebraNet PSII allow connectivity to anything other than a PC network? Yes. Will the ZebraNet PSII option work on a 10BASE-T per second network? What if a print job makes it to the queue, but never leaves the queue? The label does not print. The ZebraNet PSII allows connectivity to systems such as IBM’s AS400, provided that it is configured using TCP/IP.
Frequently Asked Questions FAQs Question Answer What are the minimum requirements to network a printer? • Cat-5 network cable with 10 base-T connectors • PSII • Hub or Switch • If a hub or switch is NOT used, you need a cross-over cable.
Frequently Asked Questions FAQs Question Answer What ports are open on PSII and TCP Ports: related software? • 21 FTP • 23 Telnet • 80 HTTP Server • 515 Printer port • 631 IPP port • 9100 Raw socket connection UDP Ports: • 161 SNMP broadcast from PSII • 162 SNMP trap on ZebraNet Alert • 4201 discovery destination on PSII • (dynamic) SNMP get request from ZebraNet View • (dynamic) discovery broadcast from ZebraNet view • (dynamic) discovery broadcast from ZebraNet view Java PrintServer II User and Refere
Frequently Asked Questions FAQs Question Answer What are my network connectivity options based on when using a PSII? It depends on your environment, but the print server accepts print jobs in any of the following ways: • FTP-ZPL/EPL files can be sent to the printer via a FTP client as a standard ASCII file • HTTP-(ZebraLink enabled printers only) Using the script option of the print servers homepage, you can type ZPL into a specified location of the web browser and send it to the printer • IPP-Using thi
Glossary This provides a glossary of terms that are specific to the PSII.
Glossary Terms Terms 10BASE-T A type of Ethernet that uses unshielded twisted pair cable. arp The standard TCP/IP method for determining the actual network address of a device based on it’s IP address. ASCII A standard for the binary representation of characters. BOOTP BOOTP (Bootstrap Protocol) is a protocol that lets a network client automatically configured. It can automatically configure any of the following information: IP address, gateway, subnet, system name, name server, and more.
Glossary Terms Ethernet a widely used local area network system based upon the IEEE 802.3 standard. firmware software routines that are stored in ROM (Read Only Memory). This is typically part of a device, such as a printer or PSII. FTP File Transfer Protocol, a TCP/IP-related protocol for transferring files between devices on a network. Flash memory A type of memory which allows read and write operations, but permanently stores data when the power is turned off.
Glossary Terms name server A workstation on a TCP/IP network that provides a list of all workstations on the network. NetWare A network operating system developed by Novell. node a device connected to a network, such as a computer or print server. parallel port a port on a device that sends information in groups of bits over multiple wires, one wire for each bit in a group. ping a TCP/IP command that determines whether a device is accessible on the network.
Glossary Terms server A device on a local area network that provides services to client computers on the network. SMTP Simple Mail Transfer Protocol, a protocol used to send email messages over the Internet. SNMP Simple Network Management Protocol, a protocol for monitoring and controlling devices on a network. spooling In printing applications, spooling is the transfer of data to a temporary storage area on disk (the print queue) prior to printing.
Glossary Terms Windows 2000 Microsoft's multitasking operating system that replaces Windows NT; can be used as either as a client or as a server. ZebraNet PrintServer II an Ethernet connectivity solution. ZebraLink allows you to connect and control your bar code printers anywhere and anytime. ZPL II Zebra Programming Language II is a powerful label-definition and printercontrol language.
