User`s manual

Troubleshooting
980515-001 Rev. C P110i & P110m Card Printer User’s Manual 37
Solution:
• Use a different supply of cards.
Possible Cause:
• Dust or embedded contamination inside the printer and/or dirty Cleaning Roller.
Solution:
• Clean the Print Head.
• Replace Cleaning Roller.
Example • No printing on the card.
Possible Cause:
• Ribbon cartridge may not be installed in the printer.
Solution:
• Check for ribbon cartridge in the printer.
Possible Cause:
• Cards may not meet specifications.
Solution:
• Use a different supply of cards.
Possible Cause:
• Cable on Print Head may be disconnected.
• Print Head elements may be scratched or burnt.
Solution:
• Call Service for Print Head repair or replacement information.
Troubleshooting the Ethernet Connection and Adapter
Resetting to Factory Defaults
To reset the Ethernet Adapter configuration parameters to the factory defaults, press the
Ethernet Switch
and hold it in while turning the printer power on. Keep the Panel Button pressed until the
Status Indicator light turns green, then release the Ethernet Switch. To print a configuration
card, press and hold the Ethernet Switch until a card starts to print.