User`s manual

34 P110i & P110m Card Printer User’s Manual 980515-001 Rev. C
Troubleshooting
Print Quality Issues
This section will help you resolve print quality problems The print quality is dependent on
several factors. The two most important factors that will increase your print quality are
cleanliness and card stock. To diagnose and fix print quality problems, follow the
troubleshooting procedures below:
The LCD Panel displays
MECHANICAL ERROR
message.
1. Check that you are using the
correct card type (see Section 7).
2. If two cards are fed into the
printer at the same time:
Open cover and remove Card
Cleaning Cartridge, empty
the Card Feeder, and pull the
jammed cards out. Replace
the Card Cleaning Cartridge.
Remove cards from Card
Feeder, separate them as
shown in Loading Cards in
Section 3, and replace.
3. Check that ribbon is loaded
correctly.
The LCD Panel displays
ENCODING ERROR message.
1. Check that you are using the
correct magnetic card type (for
low or high coercivity encoding).
2. Verify command syntax.
3. Contact Zebra technical
support.
The LCD Panel displays
CLEAN PRINTER message.
1. Printer cleaning required (see
Section 4).