User`s manual

980515-001 Rev. C P110i & P110m Card Printer User’s Manual 33

Troubleshooting

Troubleshooting Procedures

The table below offers causes and solutions to symptoms related to improper operation.

Check the table when experiencing any loss of operation or print quality.

Problem / Description Cause / Solution

The LCD Panel displays OUT

OF CARDS message.

1. Check for cards in the card

feeder. If no cards present, load

cards.

2. Press the Panel Button for 1

second. The printing job will

restart.

The LCD Panel displays OUT

OF RIBBON message.

1. Check ribbon. Replace if

defective or entirely used.

Ribbon will automatically

synchronize and printing will

restart with a new card.

The LCD Panel displays PRINT

HEAD OPEN message.

1. Check that Print Head Carriage

is closed and latched. If not, close

and latch it.