Zebra® P110i & P110m Card Printers User’s Manual 980515-001 Rev.
ii P110i & P110m Card Printer User’s Manual 980515-001 Rev.
Foreword This manual contains installation and operation information for the Zebra P110i and P110m card printers manufactured by Zebra Technologies Corporation. The only difference between these models is that the P110i supports full-color ribbons (which may include a protective overcoat panel), and the P110m supports monochrome color printing only. Photographs and drawings that show the front faceplate show the P110i name; for P110m printers these would show P110m.
Foreword Product Disposal Product Disposal Information • Do not dispose of this product in unsorted municipal waste. This product is recyclable, and should be recycled according to your local standards. For more information, please see our web site at: http://www.zebra.com/environment Return Materials Authorization Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-ofwarranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number.
Foreword Industry Canada Notice This device complies with Industry Canada ICES-003 class A requirements. Cet équipement est conforme à l 'ICES-003 classe A de la Norme Industrielle Canadienne. EMC Directive EN 55022 (1998) RF Emissions control EMC Directive EN 301489-3 V1.4.
Foreword Icons Throughout this manual, different icons highlight important information, as follows: Note • Indicates information that emphasizes or supplements important points of the main text. Advises you of information that is essential to complete a task, or points out the importance of specific information in the text. Electric Shock Caution • Warns you of a potential electric shock situation.
Foreword Printer Models The Zebra Product Number tells a story: Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help you.
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Table of Contents • Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Copyright Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Product Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Return Materials Authorization . . . . . . . . . . . . . .
Table of Contents 4 • Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Creating a Sample Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Printing a Sample Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 5 • Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Getting Started Unpacking Your Card Printer Your P110i or P110m printer ships in a cardboard carton, protected by styrofoam inserts and a protective anti-static bag. Keep all packaging material in case you need to move or re-ship the printer. 1. Before opening and unpacking the printer, inspect the carton to ensure that no damage occurred during shipment. 2. Ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer. 3.
Getting Started Controls and Indicators Multi-Function LCD Panel Your printer is equipped with a Multi Function LCD Readout Panel to provide printer status information. The readout is controlled by the multi-function control button directly below the viewing window.
Getting Started Message Mode CLEANING Fixed REMOVE RIBBON THEN CLOSE LID Scrolling EMPTY FEEDER THEN CLOSE COVER Scrolling FEED LONG CLEANING CARD IN EXIT Scrolling REMOVE LONG CLEANING CARD Scrolling INSERT FEEDER CLEANING CARD Scrolling CLOSE FEEDER DOOR Scrolling REMOVE FEEDER CLEANING CARD Scrolling SINGLE CARD READY-PRINT OR EJECT Scrolling INSERT CARD Fixed PUSH BUTTON TO CONTINUE Scrolling Warnings (Printer will still operate) REMOVE CARD AT EXIT Scrolling CLEAN PRINTER Fi
Getting Started Rear Panel Connectors, Controls, and Indicators The figure below shows the rear of the P110i or P110m Printer. Power Socket USB Port Power Switch Power Switch The power switch is located at the rear of the printer unit, bottom right. Power Socket The power socket is located at the rear of the printer, to the left of the power switch. USB Port The USB port is located at the rear of the printer unit, bottom left. 4 P110i & P110m Card Printer User’s Manual 980515-001 Rev.
Getting Started Ethernet Option If your Printer includes the Ethernet option, the rear of the printer will look like the figure below. Power Socket USB Port Power Switch Network Status / Activity Indicator 980515-001 Rev.
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2 Printer Installation Installing the P110i or P110m Printer Caution • Do not power the printer with USB attached to your computer at this time. THE DRIVER WILL PROMPT YOU WHEN IT IS TIME TO PLUG IN AND POWER UP YOUR PRINTER. Caution • Limit electrical power supplied to the P110i or P110m Printer to 24 VDC. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the printer in a location where operator, computer, or printer can get wet.
Printer Installation 1. Place the printer in a location that allows easy access to all sides. The printer should never be operated while resting on its side or upside down 2. Remove the yellow CAUTION label from the back of the printer. 3. Ensure that the printer’s power switch is in the OFF (O) position. 8 P110i & P110m Card Printer User’s Manual 980515-001 Rev.
Printer Installation 4. Insert the power supply plug into the power socket, attach the power cord (120VAC or 230VAC) to the power supply, then plug the power cord in to a grounded electrical socket of the proper voltage and type. 115 VAC 230 VAC Caution • Intermittent or unpredictable operation may occur from unsecured connectors. If damaged, the power cable must be replaced by an exact equivalent. The socket should always be easily accessible to power off the printer. 5.
Printer Installation 6. If your printer has the optional Ethernet interface (as well as the USB interface), connect either the USB cable to printer and computer or the Ethernet cable to the printer and the Ethernet network. Important • Do not connect both the USB and the Ethernet interfaces at the same time! 10 P110i & P110m Card Printer User’s Manual 980515-001 Rev.
Printer Installation Installing the Printer Driver Important • Do not power the printer with USB attached to your computer at this time. The driver will prompt you when it is time to plug in and power up your printer. To install the Printer Driver on Windows 2000 and Windows XP operating systems, insert the User Documentation and Drivers CD, included with your printer, into your computer and the InstallWizard will walk you through the required installation steps.
Printer Installation Print Driver Installation Install the Printer driver as follows: 1. Insert the P110i / P120i / P110m User Documentation and Drivers CD into the CD drive of the host computer. The Select Language window will open. 2. From the Select Language window, choose the appropriate language for your system. The Main Menu will open in the selected language. 12 P110i & P110m Card Printer User’s Manual 980515-001 Rev.
Printer Installation 3. From the Main Menu, under Install Printer Driver, select P110i / P110m. Note • Note that the Driver installer will refer to the P110i. Remember, the same driver is used for both the P110i and P110m Printers. 4. The InstallShield Wizard will be installed and a progress window will be displayed. Once the InstallShield Wizard has been installed, the Welcome to InstallShield Wizard window will open. 5. On the Welcome to InstallShield Wizard window, click the Next button.
Printer Installation 6. Select USB or Ethernet, click the Next button, then follow the instructions that appear on the screen. 7. When driver installation is complete, you will be prompted to restart your computer. Change Printer Driver Options Note • The screen shots shown in this section are for the P110i Printer using the USB interface. If you are using the Ethernet interface, the screens will refer to the “Zebra P110i Network Printer.” Again, remember that the P110m Printer uses the same driver.
Printer Installation You can change the default settings for the printer driver. Change the options as follows: 1. Select Start>Settings>Printers and Faxes. 2. From the Printers and Faxes list, right click the P110i USB Card Printer and select Properties from the pop-up menu. The Printer Properties window will open. 3.
Printer Installation 4. On the Sharing tab, you can choose to share the printer over the network, and install additional drivers to accommodate different operating systems. 5. On the Ports tab, you can add, delete, and configure the printer ports, as well as choose which port the printer is assigned. 16 P110i & P110m Card Printer User’s Manual 980515-001 Rev.
Printer Installation 6. On the Color Management tab, you can add, remove, or change printer color profiles. 7. Use the Security tab to change permissions for the printer. 980515-001 Rev.
Printer Installation 8. On the Advanced tab, you can choose various printer properties, install different printer drivers, and change default printer settings. 9. On the Device Settings tab, you can change settings for a Magnetic Encoder and change to or from single feed mode. 10. Once the printer driver options have been configured to your satisfaction, click the OK button to save your new configuration and close the Properties window. 18 P110i & P110m Card Printer User’s Manual 980515-001 Rev.
3 Printer Setup Printer Features The following shows an interior view of your P110i / P110m Printer. Print Head Lid Card Output Hopper Ribbon Cartridge Card Guide Card Feeder : 980515-001 Rev.
Printer Setup Loading Ribbon Cartridge The Printer requires approved ribbon cartridges. The Resin Thermal Transfer and Dye Sublimation ribbons are specifically designed for your Printer. • i Series Printers require the use of i Series ribbons for full color printing. • Each ribbon cartridge includes an integrated adhesive cleaning roller assembly that is used to clean the cards entering the printer.
Printer Setup 4. Close the printer lid and push down until you hear an audible click. Note • After the lid is closed, the ribbon automatically synchronizes when the printer power is on. Loading Cards To help you load, print, and collect cards, the printer has the following items: Card Feeder The card feeder is used for loading cards, it can hold up to 100 cards of 30 mils thickness. The card feeder is located under the card feeder cover of the Printer.
Printer Setup Note • Static charges and edge burrs from the card die-cutting process can render individual cards stuck together with significant adhesion force. These cards must be physically separated from each other before inserting into the feeder; if not separated, feeding or printing problems may occur. 4. Holding the card deck by the sides, hold it vertically against a flat surface such as a desktop. If the deck is too thick for your hand to hold it comfortably, use about half a deck at a time. 5.
Printer Setup Card Feeder Cover Card Stack Card Feeder Card Output Hopper 1. Raise the printer lid and pull the output hopper down to place it in its functional position. 2. When not using the printer, place the card output hopper back in its closed position to protect the printer from dust. Card Output Hopper Printing a Test Card With ribbon cartridge and cards loaded, your printer is ready to print. To check the operation of the printer, you should print a test card. 1.
Printer Setup MultiFunction Switch Power Switch P520CEM Serial N¡ 060376 Firmware: V1.50 Head resistance: 1568 Offset: X002 - Y015 EC: 0014 Printing Counter: 00002716 3. Keep pressing the Multi Function button until the SELF TEST message appears in the window. 4. Release the Multi Function button, and a test card will print after a few seconds. 24 P110i & P110m Card Printer User’s Manual 980515-001 Rev.
4 Printer Operation Printing Printing with the P110i or P110m Printer requires the Windows Printer Driver, your card design/issuing software or printer command level programming through the printer interface. The Printer can be used with any Windows 2000 or Windows XP software application program, using the drivers provided on CD with the printer. See Section 2 for instructions on installing the Printer Driver. 980515-001 Rev.
Printer Operation Creating a Sample Card Before you begin a new printing session, print a sample card to ensure that the cards will be printed correctly. Follow the steps below to print your first card using the True ColoursTM Card Printer Ribbon Cartridge and the Windows printer driver. 1. Go to the Microsoft Word Software. 2. If the printer was not selected as the default printer, go to File> Select Printer and choose Printer from the printer names list. Close the Print dialog box. 3.
Printer Operation Printing a Sample Card Once you completed creating your sample card, you are ready to print. Ensure your printer has a True Colours™ Card Printer Ribbon Cartridge installed and there is card stock in the card feeder. See Section 3 for instructions on installing the ribbon and loading the cards Print your sample card as follows:. 1. Select File>Print to open the Print dialogue box.
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5 Cleaning Cleaning System N Caution • PROTECT YOUR FACTORY WARRANTY! The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P110i or P110m Printer. NEVER loosen, tighten, adjust, or bend, etc., a part or cable inside the printer. NEVER use a high-pressure air compressor to remove particles in the printer.
Cleaning Feeder Cleaning Card Multi-Function LCD Panel Card Feeder Cover Multi-Function Control Button Printer Path Cleaning Card 3. When the cleaning cycle is initiated, the LCD message REMOVE RIBBON THEN CLOSE LID will display. 4. After the ribbon is removed and the lid is closed, the message EMPTY FEEDER THEN CLOSE COVER will display. 5. If the lid is opened and closed without removing the ribbon, the REMOVE RIBBON THEN CLOSE LID message will remain. 6.
Cleaning Cleaning the Print Head Use of the cleaning cards will normally do an adequate job of cleaning the printer. However, a separate Print head cleaning, using swabs, can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs. Caution • Never use a sharp object to scrape deposits from the print head. Permanent damage to the print head will result 1. Place the printer power switch in the OFF (0) position. 2.
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6 Troubleshooting Troubleshooting Procedures The table below offers causes and solutions to symptoms related to improper operation. Check the table when experiencing any loss of operation or print quality. 980515-001 Rev. C Problem / Description Cause / Solution The LCD Panel displays OUT OF CARDS message. 1. Check for cards in the card feeder. If no cards present, load cards. 2. Press the Panel Button for 1 second. The printing job will restart. The LCD Panel displays OUT OF RIBBON message. 1.
Troubleshooting The LCD Panel displays MECHANICAL ERROR message. 1. Check that you are using the correct card type (see Section 7). 2. If two cards are fed into the printer at the same time: Open cover and remove Card Cleaning Cartridge, empty the Card Feeder, and pull the jammed cards out. Replace the Card Cleaning Cartridge. Remove cards from Card Feeder, separate them as shown in Loading Cards in Section 3, and replace. 3. Check that ribbon is loaded correctly.
Troubleshooting Example • Small spots appear on the printed card with a non-printed area or a different color.
Troubleshooting Example • Printing shows very pale or inconsistent results. Possible Cause: • Ribbon cartridge have been stored improperly or is damaged. Solution: • Change ribbon cartridge and print again. Possible Cause: • Cards may not meet specifications Solution: • Use a different supply of cards. Possible Cause: • Contrast and/or Intensity may be set to values which are too high. Solution: • Adjust Contrast and/or Intensity values in software.
Troubleshooting Solution: • Use a different supply of cards. Possible Cause: • Dust or embedded contamination inside the printer and/or dirty Cleaning Roller. Solution: • • Clean the Print Head. Replace Cleaning Roller. Example • No printing on the card. Possible Cause: • Ribbon cartridge may not be installed in the printer. Solution: • Check for ribbon cartridge in the printer. Possible Cause: • Cards may not meet specifications. Solution: • Use a different supply of cards.
Troubleshooting Ethernet Adapter Status Indicator A bi-color Status Indicator displays the operational status of the Ethernet Adapter.The following conditions might occur: 1. During normal operation, the LED is solid green for more than 30 seconds. This indicates all the hardware is functioning properly and the Ethernet Adapter has detected the presence of the network. It does not mean the Ethernet Adapter has an IP address or is attached to a printer queue. 2.
Troubleshooting Network Status/Activity Indicator A bi-color Status/Activity LED indicates network speed, established link, and network activity. 1. If the LED is off, no link was established. 2. If the LED is solid green, a 100Base link is established. 3. If the LED is flashing green, a 100Base link is established and network activity has been detected. 4. If the LED is solid orange, a 10Base link is established. 5.
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7 Technical Specifications General • Load-N-GoTM drop-in ribbon cartridge • 16-digit LCD display • Windows® drivers for 2000 and XP • Color dye sublimation or monochrome thermal transfer printing (P110i); Monochrome thermal transfer printing only (P110m) • 30 seconds per card full color single sided (YMCKO) (P110i only) • 300 dpi (11.
Technical Specifications Ribbons Cartridges • Load-N-GoTM ribbon cartridge with integrated card-cleaning roller • i Series technology featuring contact-chip-based ribbon detection (P110i only) • YMCKO: 200 cards/cartridge (P110i only) • Monochrome: 1000 cards/cartridge in black or blue; 850 cards/cartridge white • USB 1.1 (cable included) • USB 1.1 and built-in Ethernet (optional) • Width: 7.9 in (201mm) • Depth: 12.9 in (328mm) • Height: 8.5 in (216mm) • Weight: 9.5 lbs (4.
Technical Specifications Card Dimensions ISO standard dimensions for plain card 2.125 ± 0.002in (53.98 ± 0.050mm) 980504-07-01 3.375 ± 0.010in (85.72 ± 0.25mm) Radius 0.125in (3.18mm) 0.009 ~ 0.034in (0.23 ~ 0.84mm) ISO standard dimensions for magnetic stripe card 0.623in (15.82mm) min 980504-07-02 0.218in (5.54mm) max MAGNETIC STRIPE 0~0.115 in (2.92 mm) 0~0.115in (2.92mm) 980515-001 Rev.
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Appendix A Magnetic Card Encoder Introduction This section contains information on the additional operations of the P110i or P110m Printers with Magnetic Card Stripe Encoder. 980515-001 Rev.
Magnetic Card Encoder Media Loading Orientation Caution • ONLY USE cards that comply with ISO 7810 & 7811 standards for magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use cards which have taped-on magnetic stripes. The magnetic encoder is a factory installed item with the read/write head positioned below or above the card path, available with HiCo or LoCo encoding.
Magnetic Card Encoder ISO Standard Encoding Track # Field Separator Track Density Valid Characters # of characters Alphanumeri c (ASCII 20~95†) Numeric (ASCII 48~62) Numeric (ASCII 48~62) 79‡ 1 ^ 210 BPI* 2 = 75 BPI* 3 = 210 BPI* 40‡ 107‡ *Bits per inch †Except the “?” character ‡Including Start, Stop, and LRC characters. Also note that these 3 characters areautomatically managed by the magnetic encoder according to the ISO Standard Norms.
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Appendix B Card SenseTM Single Card Feed Mode Printing a Single Card Without Using the Feeder For operating the P110i or P110m Card Printer in single card feed mode, the printer requires that the operator install an optional Card SenseTM Single Card Feed Kit. In Single Card Feed Mode, the printer will only accept cards through the front slot, not from the card feeder. Install Card SenseTM Single Card Feed Kit 1. Set printer to OFF. 980515-001 Rev.
Card Sense TM Single Card Feed Mode Ribbon Cartridge Printer Lid 2. Open the lid and remove the ribbon cartridge. Important • Make sure the output hopper remains closed. Roller from Single Card Feed Kit Blue Tabs 3. Install the black roller from the Single Card Feed Kit into the blue tabs at the front of the printer, and press roller down firmly to lock into the tabs. Install Card Cleaning Cartridge Install the Card Cleaning Cartridge as follows: 1. Open the lid of the card cleaning cartridge.
Card SenseTM Single Card Feed Mode Blue Tape Card Cleaning Cartridge 2. Insert the cleaning roller into the card cleaning cartridge and close the cartridge. 3. Peel protective wrapper from adhesive cleaning roller by gently pulling on the blue tape, and discard the wrapper. 4. Slide the Card Cleaning Cartridge into the slots provided at the front of the printer. An alignment tab is located on the left side of the Card Cleaning Cartridge to ensure proper installation. Ribbon Cartridge 5.
Card Sense TM Single Card Feed Mode Setting Up the Printer Driver 1. Go to Printer Properties. 2. Select the Device Settings tab. 3. Select Single Feed Properties. 4. Select Enable Single Feed Support. 5. Click the Apply button. Important • You can disable Single Feed Support and return to printing cards from the hopper. You do not have to remove the components of the Single Card Feed Kit in order to operate in normal mode. Printing a Single Card 1.
Card SenseTM Single Card Feed Mode INSERT CARD 2. Insert a single card into the slot at the front of the printer, directly above the card output hopper. Do not feed more than one card at a time. Printer will take the card. 980515-001 Rev.
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Appendix C Connecting to a Network Card printers can be connected to an Ethernet network in three ways. Printer Sharing In printer sharing, the printer is connected locally to the host computer and configured to be shared to other client computers. Client computers connect to the printer over the network through the host computer. 980515-001 Rev.
Connecting to a Network External Print Server A stand alone device that acts as a server on the network specifically for receiving print jobs and passing them to the printer. Client computers connect to the print server over a network. Internal Print Server Similar to an external print server, except the print server is integrated into the printer. This removes the need for a separate power supply and separate device drivers. This is the simplest way to network a printer.
Appendix D Worldwide Sales & Support Sales and Support Locations North America: Zebra Technologies Card Printer Solutions 1001 Flynn Road Camarillo, CA 93012-8706 USA Phone: + 1 (805) 579 1800 Fax: + 1 (805) 579 1808 e-mail: cards@zebra.com Europe, Middle East, and Africa: Zebra Technologies Card Printer Solutions The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ United Kingdom Phone: + 44 (0) 870 241 1527 Fax: + 44 (0) 870 241 0765 e-mail: eurosales@zebra.com 980515-001 Rev.
Worldwide Sales & Support Asia Pacific: Zebra Technologies Card Printer Solutions 120 Robinson Road #06-01 Parakou Building Singapore 068913 Phone: + 65 6858 0722 Fax: + 65 6885 0836 e-mail: asiasales@zebra.com Latin America: Zebra Technologies Card Printer Solutions 9800 NW 41st Street, Suite 220 Doral, FL 33178 USA Phone: + 1 (305) 558 3100 Fax: + 1 (305) 558-8485 e-mail: latinsales@zebra.com Website www.zebracard.com 58 P110i & P110m Card Printer User’s Manual 980515-001 Rev.