User`s manual

RMAN-MZS-002 • MZ Series Replacement Kits • Sect.3-36 •
SECTION 3: MZ SERIES CONFIGURATOR AND
REPAIR KITS
Using The Product Configuration Code
Each MZ series Printer has a Product Configuration Code (PCC). When ordering
replacement parts, use the PCC code to determine the features installed on your
printer. Then use the exploded views to determine which kit to order.
Contact Customer Service if you are unsure of the correct part or assembly
number.
Refer to “Factory Repair & Parts Ordering Procedure” for further information on
ordering parts.
Component Replacement Procedures
Follow the kit replacement procedures as detailed in Section 2. Always replace
a component or assembly with the same part number. If you install a part on an
MZ series printer different from the originally installed component (e.g. a different
radio assembly), you may have to change the configuration status (PCC code) of
the printer. A change in the printer’s configuration status will require an update to
the configuration part number on the serial number label. Accurate configuration
numbers enable service and technical support personnel to accurately diagnose
any problems which may occur with your printer.
If you need to send your printer to the Factory Service Center (FSC), your printer
will be updated as necessary to conform with the Product Configuration Code on
the serial number label.
Note: If the label does not properly identify the printer’s current configuration, any changes you
have made to the printer’s configuration may be removed should it be returned to Zebra.
Note: If you contact Zebra’s technical support staff, you will be asked for your unit’s
configuration number. If the configuration number you supply does not correspond to the printer’s
actual status, any technical support you receive may not be accurate.