UMAN-MZS-007 rev.
Table of Contents Proprietary Statements.............................................................................................5 Document Conventions............................................................................................7 Introduction to the MZ Series.................................................................................8 Unpacking and Inspection................................................................ 8 Reporting Damage............................................
More Interface Cables .................................................................................48 Appendix B................................................................................................................. 49 Media Supplies.............................................................................................49 MZ Series Media..........................................................................................49 Appendix C.................................................
Proprietary Statements This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
Copyrights The copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This product may contain ZPL®, ZPL II®, and ZebraLink tm programs; Element Energy Equalizer ® Circuit; E3®; and AGFA fonts. Software © ZIH Corp.
Document Conventions The following conventions are used throughout this document to convey certain information: If you are viewing this guide online, click the underlined text to jump to a related Web site. Click on italic text (not underlined) to jump to that location in this manual. Cautions, Important, and Note Caution • Warns you of the potential for electrostatic discharge. Caution • Warns you of a potential electric shock situation.
Introduction to the MZ Series Thank you for choosing one of our Zebra® MZ™ series Mobile Printers. These rugged printers are sure to become productive and efficient additions to your workplace thanks to their innovative design. Because they are made by Zebra Technologies, you’re assured of world-class support for all of your bar code printers, software, and supplies. • This user’s guide gives you the information you will need to operate any MZ series printer.
Figure 1: MZ Series Overview (MZ 220 Illustrated) 14 13 12 1 11 2 10 9 8 3 4 5 6 7 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19.
Getting Ready to Print Battery Installing and Removing the Battery Important • Batteries are shipped partially charged. Remove any protective packaging from new battery packs prior to use. Figure 2.1: Installing the Battery 1. Use a coin to rotate the Battery Compartment lock 1/4 turn as shown. 2. Remove the Battery Compartment Cover Battery Pack Note location of label 3. Plug the Battery Pack connector into the Printer. 4.
Figure 2.2: Removing the Battery 1. Use a coin to rotate the Battery Compartment lock 1/4 turn as shown. 2. Remove the Battery Compartment Cover Battery Pack Connector Squeeze lock to release beforeunpluggingconnector. Lift Battery pack free from the printer. Always release the locking barb before unplugging the battery connector. Do not attempt to remove the connector by force, or by using pliers, etc. as this could cause damage to the printer’s CPU assembly. 4.
When the battery is first installed, the printer power and charge indicators should indicate the battery is not fully charged (see “Charging the Battery” below and “Operator Controls”). You must charge the battery fully before using the printer for the first time. Charging the Battery Preparing the Charger Power Supply Before charging the battery for the first time, you must prepare the Charger Power Supply. Refer to Figure 3 below: Figure 3: Preparing the Charger Power Supply 1.
Figure 4: Charging the Battery MZ Series Charger Power Supply p/n AT17947-1 110-240 VAC 50-60 Hz 0.6A Input; 12 VDC 1.25 A output Plug into AC receptacle Charger Jack 12 VDC Charging the battery Refer to Figure 4. 1. Plug the Charger Power Supply into the appropriate A.C. wall receptacle. Then insert the charge cable into the printer’s charger jack. 2.
MZ Series Quad Power Station The MZ series Quad Power Station is designed to dock and charge up to four MZ series printers of either type simultaneously. 1. Ensure that the Power Station has been installed properly per its instruction manual. Ensure that the power supply is properly connected and its power indicator light is on. 2. Slide a printer into any one of the four docking bays as shown in Figure 5.
charging process. Refer to the Controls section of this manual for more information. Battery Safety Caution • Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire. Important • Always dispose of used batteries properly. Refer to Appendix D for more battery recycling information.
Loading the Media (All models) 1. Open the printer: Refer to Figure 6. • Press the latch release button on the top of the printer as shown at “1” below. The media cover will flip open automatically revealing the media compartment. 2. Load the media: Refer to Figure 7 • Insert the roll of media into the media compartment. Ensure that the media pulls off the core in the direction shown in Figure 6. 3. Close the Media Cover: Refer to Figure 8.
Using Pre-Printed Receipt Media MZ series printers built after 6/16/2008 support alignment of pre-printed receipts by using a sensor in the printhead. (Refer to “Determining Your Printer’s Version” in the Troubleshooting section of this manual for more information) Please be aware of the following factors: 1) Note the black bar location and dimensions as detailed in the Specifications section of this manual.
Figure 7: Installing Media Media Roll Note direction media pulls off the roll. Figure 8: Closing the Media Cover Pull a short length of media out of the Printer Media Cover Ensure both sides of the media cover are securely latched when closed.
Operator Controls MZ series printer controls are detailed below and in Figure 9. The printer has two control buttons and four multipurpose indicators. The Power Button turns the printer on and off. The Feed Button advances a length of media until it is released. The Green/Amber indicator to the left of the Power Button indicates the status of the printer’s built-in charger: • The indicator is off indicates the battery is not being charged. • If the indicator is amber the battery is being charged.
other Bluetooth device. 2. A blinking light indicates that the printer is receiving data via Bluetooth communications. • If the printer has an 802.11b/g radio installed: 1. A steady light indicates the printer has associated with a wireless Local Area Network (WLAN). 2. A blinking light indicates that the printer is attempting to associate with a WLAN. Figure 9: Printer Controls Power Light (Green) Power Button Press until Power Light turns on, then release. Press again to turn unit off.
Verify the Printer Is Working Before you connect the printer to your computer, portable data terminal or wireless LAN, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”. Printing a Configuration Label 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back) 2. Press and hold the Feed Button. 3.
Cable Communication Caution • The printer should be turned off before connecting or disconnecting the communications cable. The small connector on the USB cable plugs into the printer. The connectors are keyed to assure correct alignment; do not try to force the cable if it does not plug in. The other end of the cable must be plugged into the host terminal as shown in Figure 10, or the USB port on a computer as shown in Figure 11.
IR Communications Ensure that the terminal sending and receiving data is within the shaded zone depicted in Figure 12. The IR window on the front of the printer must face the corresponding window on the terminal to properly send and receive signals. The maximum distance IrDA signals can be transmitted reliably is 1M (39”). Figure 12:14: IRIR Communication Zone Figure Communications 1M (39”) 4.258" 3.111 " (25”) 63.5 cm 4.258" 3.111" 30.110° 30° 30.110° 102° 103.000 ° 103.000 °° 87.0 87° 87.0° 30.
Wireless Communications with Bluetooth™ Bluetooth is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (32 feet). Both the printer and the device it communicates with must follow the Bluetooth standard.
WLAN Overview All MZ series printers can be equipped with radios using the industry standard 802.11b/g protocol. MZ series printers will have the FCC I.D. number of the radio on the serial number label on the back of the unit. MZ series printers with the Zebra 802.11b/g WLAN radio option can be identified by the FCC ID: I28MD-CXLAN11G on the serial number label on the back of the printer. Methods of establishing communications to MZ series printers will vary with each LAN application.
Wearing the Printer Belt Clip Refer to Figure 13. All MZ series printers are have a belt clip installed as a standard feature. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot slightly to allow you to move freely while wearing the printer.
Adjustable Shoulder Strap Refer to Figure 14 if you have ordered the shoulder strap option for your printer. Secure each end of the shoulder strap as shown below. Use the main buckle on the shoulder strap to adjust to the desired length. NOTE: If you are using a shoulder strap, ensure it is pulled away from the printer when installing in the Power Station. See page 13.
Preventive Maintenance Extending Battery Life • Always observe the safety precautions in the LithiumIon Battery Technical Bulletin included with each Battery Pack. • Never expose the battery to direct sunlight or temperatures over 104° F (40° C). • Do not charge the battery when the temperature exceeds 113° F (45° C). • Always use a Zebra power supply designed specifically for the MZ series printers. Use of any other kind of power supply may damage the battery.
General Cleaning Instructions Caution • To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. Always turn the printer off before performing any cleaning procedures. Use care when working near the tear bar. The edges are very sharp. Caution • The printhead can be very hot after prolonged printing. Allow it to cool off before attempting any cleaning procedures.
Media/Black Bar Sensor Tear Bar Printhead Elements Media Compartment Platen Surface Figure 15: MZ Series Cleaning Note • Twelve packs of approved cleaning pens are available from Zebra as p/n 105950-035. Caution • To avoid possible personal injury or damage to the Printer, never insert any pointed or sharp objects into the Printer.
Troubleshooting Interpreting Indicators The printer’s indicators display various printer functions and their status. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart. Function Indicator Color Indicator Status: Steady Indicator Status: Blinking Troubleshooting Topic Power Green Indicates printer is on and battery condition is OK to use. Blinking signifies Low Battery 3 Charger Amber/ Green Off indicates battery is not charging.
• Check quality of media. • If using label media, ensure the “Tone” setting is set to 50. 4. Partial or missing print: • Check media alignment. • Clean printhead. • Ensure Media Cover is properly closed and latched. 5. No print: • Replace battery. • Check cable to terminal. • (Wireless units only) Restore wireless connection. 6. Reduced battery life: • Check battery date code — if battery is one to two years old, short life may be due to normal aging. • Recharge or replace battery. 7.
Resetting an MZ Series Printer If the printer has locked up and is not responding to any operator inputs or external commands, either from a connected terminal or from a linked LAN, you can perform a forced reset as follows: Units built before June 18, 2008 ( see Figure 16- Determining Your Printer Version, below ): Units with a S/N having a Year Built and Week Built code earlier than “08-25” are reset using the following procedure: 1. Open the media compartment and remove any media. 2.
Troubleshooting Tests Printing a Configuration Label To print out a listing of the printer’s current configuration follow these steps: 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back) 2. Press and hold the Feed Button. 3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. Refer to Figures 16 and 16a for a sample configuration printout.
To terminate the Communications Diagnostics Mode and return the printer to normal operations: 1. Turn the printer OFF. 2. Wait 5 seconds. 3. Turn the printer ON. Calling Technical Support If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. Technical Support addresses and phone numbers for your area can be found in Appendix D of this manual.
Print Head Test End of First Report Unit Serial Number Application Number Report appears only on units with wireless options installed. Units with no wireless options will print an empty line and resume This example has a Bluetooth™ radio installed.
Bluetooth radio parameters Flash Memory Size Maximum Label Size Figure17a: Configuration Label Example (continued) continued 37 MZ Series User Guide
Resident Fonts Amount of Memory Available CCL (CPCL) programming language is supported Figure 17c: Configuration Label Example (continued) 38 MZ Series User Guide
Specifications Note.- Printer specifications are subject to change without notice. Printing Specifications Parameter MZ 220 MZ 320 Print Width Up to 1.89 in. (48,0 mm) Up to 2.9 in. (71,2 mm) Print Speed (max) 3” per second (76,2 mm/second) Print Speed (normal) 2” per second (5,0 mm/second) Print Head Life, calculated 1 x 106 in. (25,4 Km) nominal Print Density 203 dots/inch (8 dots/mm) Printhead Burn Line to Tear Edge 0.2 in.
Font and Bar Code Specifications for MZ Series Codabar (NW-7) UCC/EAN 128 Code 39 Code 93 EAN 8/JAN 8, 2 and 5 digit extensions EAN 13/JAN 13, 2 and 5 digit extensions Linear & 2-D Bar Bar Codes Available EAN 14/JAN 14, 2 and 5 digit extensions lnterleaved 2 of 5 MSI/Plessey FIM/POSTNET UPC-A, 2 and 5 digit extensions UPC-E, 2 and 5 digit extensions QR Code MaxiCode PDF 417 RSS (Reduced Space Symbology®) Composite Symbology® Rotation Angles 0°, 90°, 180°, and 270° Standard Fonts: 25 bit-mapped fonts; 1 s
USB Communications Port Pin# Signal Name Type Description 1 VBUS - USB Bus Power 2 USB - bi-directional I/O signals 3 USB + bi-directional I/O signals 4 USB_ID - Identifies A/B connector 5 Return - Ground 5 1 Figure 17: USB Communications Port Physical, Environmental and Electrical Specifications Parameter MZ 220 MZ 320 Weight w/ battery, excluding media .70 lbs. (317,5 g. ) .75 lbs. (340,2 kg.
2.47” (62,7 mm) 5.34” (135,6 mm) 2.26” (57,4 mm) 3.18” (80,7 mm) Figure 18: MZ 220 Overall Dimensions 2.47” (62,7 mm) 5.34” (135.6 mm) 2.26” (57,4 mm) 4.
MZ Series Accessories Description MZ 220 MZ 320 • • • • • • • • • • Adjustable shoulder strap Protective soft case Vehicle Adapter Cable Extra battery packs MZ Series Quad Power Station 100-240 VAC Refer to Appendix A for information on Data I/O Cables For more details on available accessories, contact your authorized Zebra re-seller.
Appendix A Interface Cables USB Cable Part Number AT17010-1; USB A to USB Mini B Cable More Interface Cables Contact the Factory or your Zebra Sales Representative for more information on interface cables to most major manufacturer’s data terminals. You may also visit the Zebra Web site at http://www.zebra.
Appendix B Media Supplies To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used. Advantages include: • Consistent quality and reliability of media products. • Large range of stocked and standard formats. • In-house custom format design service. • Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.
Appendix D Battery Disposal The EPA certified RBRC® Battery Recycling Seal on the Lithium-Ion (Li-ion) battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada.
Appendix E Product Support When calling with a specific problem regarding your printer, please have the following information on hand: • Model number/type (e.g. MZ 220) • Unit serial number • Product Configuration Code (PCC) For Product Support Contacts, see the table on the next page or contact your local re-seller.
Product Support Contacts In the Americas contact Regional Headquarters Technical Support Customer Service Dept. Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, Illinois 60069 U.S.A T: +1 847 634 6700 Toll-free +1 800 423 0422 T: +1 847 913 2259 F: +1 847 913 2578 Hardware: hwtsamerica@zebra.com Software: swtsamerica@zebra.com For printers, parts, media, and ribbon, please call your distributor, or contact us. T: +1 866 230 9494 F: +1 847 913 8766 E: VHCustServ@zebra.
Appendix F Using zebra.com The following details using the search functions on Zebra’s Web site www.zebra.com for finding specific documents . Go to http://www.zebra.com/us/en/support-downloads.html Select the appropriate printer in the Printer Support dropdown menu. Select printer model (e.g. MZ 320) Click on the Manuals tab and select the desired language from the dropdown menu. Select language At the resulting screen, select “MZ Series User Guide (en)” or Download to view.
Go to http://www.zebra.com/us/en/support-downloads/mobile/mz-320.html Click on Software & Utilities tab to download Label Vista.
Index A Accessories T Technical Support, contacting 35 Troubleshooting Belt clip 26 list of 43 Shoulder Strap 27 Communications Diagnostics Mode 34 control panel indicators 31 B Battery, charging 12 Troubleshooting tests 34 printing a configuration label 21,?34 QL configuration label example 33,?36 MZ Series Charger Power Supply 13 using Quad Power Station 14 Troubleshooting Topics 31 W Wireless communications Battery, installing 10 Battery life, tips for extending 28 Battery, removing 11 Bluetooth
Patent Numbers This product and/or its use m ay be covered by one or m ore of the follow ing U S patents and corresponding international patents w orldw ide D 275,286 6,068,415 5,029,183 5,367,151 5,552,592 D 347,021 6,068,415 5,047,617 5,372,439 5,570,123 D 389,178 6,095,704 5,103,461 5,373,148 5,578,810 D 430,199 6,109,801 5,113,445 5,378,882 5,589,680 D 433,702 6,123,471 5,140,144 5,396,053 5,612,531 D 549,768 6,147,767 5,132,709 5,396,055 5,642,666 3,964,673 6,151,037 5,142,550 5,399,846 5,657,066 4,01
Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA T: +1 847.634.6700 or +1 800.423.
