User guide

8
MZ™Series
Quick Start Guide
Troubleshooting
Interpreting Indicators
The printer’s indicators display various printer functions and their status. Check the indicator status, then refer to the Troubleshooting
topic referenced in the chart.
Function
Indicator
Color
Indicator Status: Steady Indicator Status: Blinking
Troubleshooting
Topic
Power Green
Indicates printer is on and battery condition is OK
to use.
Blinking signifies Low Battery 3
Charger Amber/Green
Off indicates battery is not charging. Amber
indicates battery is charging. Green indicates
battery is charged.
N/A 1,6,10
Error Amber Off indicates no error condition
No media or media door is open.
Application may be missing or
corrupted
2,4,7,9
Communications Blue
Cable/IrDA: n/a
Data is being received 5,8
Bluetooth: Printer has paired with another
Bluetooth device.
Data is being received 5,8
802 .11g: Radio is associated with a WLAN
Radio is trying to associate with a
WLAN.
5,8
Troubleshooting Topics
1. No power:
•EnsureyoupressandholdthePowerswitchuntilthePowerlightcomeson.
•Checkthatbatteryisinstalledproperly.
•Rechargeorreplacebatteryasnecessary.
2. Media does not feed:
•BesureMediaCoverisclosedandlatched.
•Checkmediacompartment.Ensuremediaisnotbindingonthesidesofthecompartment.
3. Poor or faded print
•Cleanprinthead.
•Checkbatteryforpossibledamage.Rechargeorreplaceasnecessary.
Always dispose of batteries properly. Refer to Appendix D of the MZ Series User Guide for more information.
•Checkqualityofmedia.
4. Partial or missing print:
•Checkmediaalignment.
•Cleanprinthead.
•EnsureMediaCoverisproperlyclosedandlatched.
Section Continues
Introduction
Getting Started
Using the
Printer
Troubleshooting
Accessories
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