MK3000 MICROKIOSK FOR WINDOWS CE 5.
MK3000 MICROKIOSK FOR WINDOWS® CE 5.
ii MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide © 2011 Motorola Solutions, Inc. All rights reserved. No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.
iii Revision History Changes to the original guide are listed below: Change -01 Rev A Date 9/2011 Description Initial release
iv MK3000 MicroKiosk for Windows CE 5.
TABLE OF CONTENTS About This Guide Introduction ..................................................................................................................................... Configurations................................................................................................................................. Chapter Descriptions ...................................................................................................................... Notational Conventions........................
vi MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Chapter 2: Installation Overview ........................................................................................................................................ Unpacking the MK3000 ................................................................................................................. Removing the Screen Protector .....................................................................................................
Table of Contents Chapter 5: Application Deployment Software Installation on Development PC ..................................................................................... Enterprise Mobility Developer Kit (EMDK) for C ...................................................................... Enterprise Mobility Developer Kit (EMDK) for .NET ................................................................. PocketBrowser for the Web .........................................................................
viii MK3000 MicroKiosk for Windows CE 5.
ABOUT THIS GUIDE Introduction The MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide provides information on installing, operating, and programming the MK3000. NOTE Unless otherwise noted, the term MK3000 refers to all configurations of the device. Configurations This guide includes the following configurations: • MK3000-A30PZ0GWTWR - Imager, Ethernet • MK3000-AU0PZ0GWTWR - Laser scanner, Ethernet • MK3900-A30PZ0GWTWR - Imager, Ethernet, 802.
x MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide • Appendix A, Technical Specifications provides technical information about the MK3000. • Appendix B, Wireless Configuration refers to the Wireless Fusion Enterprise Mobility Suite User Guide for Version 3.00 for information on configuring the wireless connection. • Appendix C, Maintenance and Troubleshooting provides maintenance and troubleshooting information, and describes how to identify the MK3000 version.
About This Guide xi Related Publications Following is a list of documents that provide additional information about configuring the MK3000: • MK3000 Quick Reference Guide, p/n 72-148309-xx • MK3000 Platform Software Development Kit (PSDK) • Enterprise Mobility Developer Kit (EMDK) for C • Enterprise Mobility Developer Kit (EMDK) for .NET • PocketBrowser • Device Configuration Package (DCP) • Wireless Fusion Enterprise Mobility Suite User Guide for Version 2.61, p/n 72E-113153-xx.
xii MK3000 MicroKiosk for Windows CE 5.
CHAPTER 1 MK3000 INTRODUCTION Overview The MK3000 MicroKiosk provides retail consumers access to data critical to making an informed purchasing decision. The MK3000 verifies prices on bar coded merchandise and obtains up-to-the-minute information on in-store promotions. Its easy-to-read display can be used as an electronic billboard for instant in-store merchandising and multimedia presentations to promote seasonal sales and upcoming events.
1-2 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Parts of the MK3000 Figure 1-1 and Figure 1-2 illustrate MK3000 parts. See MK3000 Features on page 1-3 for explanations of these parts as well as other MK3000 features.
MK3000 Introduction 1-3 Cable Run Mounting Hole (4) Cable Run Cable Run Mini-USB Host/Client Port Power Mini-USB Host Ports (2) Headset Jack MicroSD Card Slot RJ45 (Ethernet) Reset Button Figure 1-2 MK3000 Rear View MK3000 Features The MK3000 supports the following features. Touch Screen / LCD The full-color 8-inch diagonal WVGA (800 X 480 pixels) LCD is ideal for presenting text, graphics, and video. The touch screen accommodates greater user interaction and enhances custom designed applications.
1-4 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Motion Sensor The motion sensor detects motion in front of the MK3000 to trigger scanning. Function Buttons The MK3000 has four programmable function buttons (see Figure 1-1) that correspond to Up Arrow, Down Arrow, Enter, and Escape from left to right, by default.
MK3000 Introduction 1-5 Headset Jack The MK3000 includes a port for headset connection. CAUTION When connecting a headset, Motorola recommends using cable ties or other securing mechanisms outside the unit to provide strain relief. Memory The MK3000 standard system configuration contains 128 MB RAM/64 MB Strata NOR flash. The flash memory is non-volatile and stores the system firmware, user applications, and data.
1-6 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Bar Code Decoding The MK3000 decodes any traditional retail 1D or 2D (imager-based only) bar code presented in its field of view. Scanning with the MK3000 When scanning a bar code using the laser-based MK3000: • Hold the bar code at an angle that does not cause specular reflection (see Specular Reflection on page 1-7). • Hold the bar code close for small bar codes and farther away for large bar codes.
MK3000 Introduction 1-7 Specular Reflection When laser beams reflect directly back into the scanner from the bar code, they can “blind” the scanner and make decoding difficult. This phenomenon is called specular reflection. To avoid this, scan the bar code so that the beam does not bounce directly back. But do not scan at too oblique an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to work within.
1-8 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Imaging with the MK3000 When imaging, ensure the bar code is within the decode range and within the aiming pattern. The MK3000 beeps to indicate a successful decode. Figure 1-5 Imaging with the MK3000 Place the symbol in any orientation within the aiming pattern. Ensure the entire symbol is within the rectangular area formed by the brackets in the aiming pattern. The red laser aiming pattern turns on to assist in aiming.
CHAPTER 2 INSTALLATION Overview This chapter describes MK3000 installation and setup, including: • Unpacking the MK3000 • Removing the Screen Protector on page 2-2 • Inserting a MicroSD Card on page 2-2 • Connecting the MK3000 on page 2-2 • Power Connection on page 2-3 • Wired Ethernet Connection to a Host on page 2-3 • Wireless Ethernet Connection to a Host on page 2-4 • USB Connection to a PC and Peripherals on page 2-5 • MK3000 Mounting on page 2-6 • Magstripe Reader Installation on page 2-11 Unpackin
2-2 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Removing the Screen Protector A screen protector is applied to the MK3000. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. To remove the screen protector, lift the corner using a thin plastic card, such as a credit card, then carefully lift it off the display. CAUTION Do not use a sharp object to remove the protector. Doing so can damage the display.
Installation 2-3 Power Connection The universal AC power supply connects to the power port on the MK3000 using a 2.0 mm barrel jack. The power supply has a positive center pin and ground on the outer tab. It is compatible with: • 120V 60 Hz (North America) • 230V 50 Hz (International excluding Japan) • 100V 50/60 Hz (Japan). To connect the power supply: 1. Insert the power supply barrel connector into the MK3000 power port. See Figure 1-2 on page 1-3. 2. Route the power cable. 3.
2-4 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide RJ45/Ethernet Connector Pinouts Figure 2-1 identifies the locations for the Ethernet port pins, and Table 2-1 lists pin descriptions.
Installation 2-5 USB Connection to a PC and Peripherals Connecting to a PC To program the MK3000, connect it to a desktop PC: 1. See Power Connection on page 2-3 to provide power. 2. Connect a mini-B USB cable to the mini-USB host/client port on the MK3000. See Figure 1-2 on page 1-3 for port locations. 3. Connect the other end of the cable to a USB port on the host. Connecting to Peripheral Devices To connect a peripheral device such as a printer, a handheld scanner, a keyboard, or mouse: 1.
2-6 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide MK3000 Mounting To mount the MK3000 on a wall or counter top, use a mounting bracket that conforms to the 100 mm VESA specification. Also, Motorola offers an optional wall mount kit and pole mount kit for mounting the MK3000. Using a VESA Mount To mount the MK3000 using a 100 mm VESA mounting bracket: 1. The device’s mounting inserts are M4 x 8.1 mm.
Installation 2-7 Using the MK3000 Wall Mount Kit To mount the MK3000 using the Wall Mount Kit: 1. Determine the MK3000 mounting location. 2. Secure the mounting plate to the wall using the four mounting screws provided. 3. Insert the four shoulder screws, also provided, into the mounting holes in the back of the MK3000. Shoulder Screws (4) Mounting Plate Mounting Screws (4) Figure 2-3 MK3000 Wall Mounting 4. Connect the cables to the MK3000 and route and secure them properly. 5.
2-8 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide 6. Insert the locking screw through the hole in the tab at the side of the mounting plate. Hand tighten the screw to secure the MK3000.
Installation 2-9 Using the MK3000 Pole Mount Kit To mount the MK3000 to a pole using the Pole Mount Kit: 1. Connect the cables to the MK3000 and route and secure them properly. 2. Insert the four shoulder screws provided into the mounting holes in the back of the MK3000. 3. Secure the mounting plate to the pole mount bracket using the four mounting screws provided. 4.
2 - 10 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide 6. Insert the locking screw through the hole in the tab at the side of the mounting plate. Hand tighten the screw to secure the MK3000.
Installation 2 - 11 Magstripe Reader Installation To install the optional MSR: 1. Secure the mounting plate to either side of the MK3000 using the four screws provided. Figure 2-7 Securing the MSR Mounting Plate 2. Secure the MSR to the plate using the two screws provided.
2 - 12 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide 3. Connect the USB cable to one of the two mini-USB host ports. Figure 2-9 Connecting the USB Cable Card Swiping Swipe a card through the MSR in either direction, with the magnetic stripe facing in toward the MK3000.
CHAPTER 3 CONFIGURATION Overview This chapter describes how to set up and configure the MK3000 applications, communications, and network settings which include parameters such as the device name, internet browser settings, date and time, and several other key settings. Configure these settings remotely using the System Configuration Manager (SCM), or locally on the MK3000 using the Control Panel. These settings are saved in the configuration registry file (mkconfig.
3-2 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide User Interface SCM's user interface consists of a tree control on the left side of the window that displays all the configuration categories, and a data grid table on the right which displays all the configurable controls for the selected category. Figure 3-1 shows the main window for a device’s .sct file. Figure 3-1 Main SCM Window Menu Functions Use the main menu to access the program functionality described in Table 3-1.
Configuration 3-3 Table 3-1 SCM Menu Functions (Continued) Menu Item Description Device Menu Device type Change the current device type template. Each template (available from Support Central) must reside in the SCM directory. Help Menu Display the About dialog which shows the application version. About Parameter State Indicators The first column of the data table displays parameter state indicators.
3-4 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide File Deployment Deploy the CPF file created using the SCM export function to the MK3000. 1. Optionally, use the Authenticode tools to sign the .cpf file. 2. Make the .cpf file read-only, then copy it to the MK3000. 3. Tap the filename to install. 4. Certain applications and settings require a cold boot to take affect. In these cases, cold boot the MK3000. For more information on file deployment, see Deployment on page 5-4.
CHAPTER 4 SYSTEM FEATURES Overview This chapter discusses the following operating system features: • RegMerge and CopyFiles on page 4-2 • Accessing the Windows CE Desktop on page 4-2 • Network Time Update: SNTP Client on page 4-2 • Memory Management on page 4-2 • Loading Additional Fonts on the MK3000 on page 4-3 • Input Panel and Keyboard on page 4-4 • Microsoft Applications on page 4-4
4-2 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide RegMerge and CopyFiles RegMerge and CopyFiles are two device drivers included in the Windows CE OS to assist developers in configuring the MK3000 following a cold boot. See Flash Storage on page 5-23 for more information. Accessing the Windows CE Desktop If an MK3000 is configured to launch an application on power-up, you can bypass the application at boot-up to access to the Windows® CE desktop.
System Features 4-3 Browser Applications The PocketBrowser development tool allows Web developers to quickly create robust applications that can include a wide range of advanced data capture capabilities. The PocketBrowser Developer Help provides information on using each feature of the browser. Each feature includes a sample, however the sample does not necessarily show the only way to implement each feature.
4-4 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Using the third option, i.e., copying fonts to the \windows\fonts directory, makes it easier to manage the system. Note that fonts copied to \windows or \windows\fonts do not persist over power cycles or cold boots. Use the copy file feature to persist them over power cycles or cold boots. Using Additional Fonts in Native Applications Any application written in EVC can use the additional fonts using either MFC or Win32 APIs.
CHAPTER 5 APPLICATION DEPLOYMENT Software Installation on Development PC To develop applications to run on the MK3000, use one or all of the following: • Enterprise Mobility Developer Kit (EMDK) for C for developing native C/C++ applications • Enterprise Mobility Developer Kit (EMDK) for .Net for developing managed .NET applications • Enterprise Mobility Developer Kit (EMDK) for Java for developing browser-based applications • PocketBrowser for support for web development.
5-2 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Sample Applications The sample applications are included as a learning tool, to show developers how to interface with the Symbol C API functions. Some of the sample applications contained in the kit include: • Hello: A simple Hello World application. • DisplayTest: Displays various colors on the LCD screen. • KeyCheck: A keyboard checking utility that displays the keys pressed on the device and their associated WM_MESSAGE.
Application Deployment 5-3 PocketBrowser for the Web PocketBrowser is a web development kit that provides access to the functionalities of a Motorola device. The PocketBrowser is used across all vertical markets and in a wide variety of applications, enabling developers and integrators to provide advanced Web-based solutions for Motorola devices. Transfer a PocketBrowser application from one Motorola device to another seamlessly without recompiling or rewriting it.
5-4 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Installing Enterprise Mobility Developer Kits To install an EMDK: 1. 2. Download the EMDK from http://www.motorola.com/enterprisemobility/support a. On http://www.motorola.com/enterprisemobility/support, select Developer Downloads and sign in. b. Select MicroKiosks and then select MK3000. c. Select the latest version of the Enterprise Mobility Developer Kit. d. Download the .exe file to the development computer.
Application Deployment 5-5 ActiveSync The MK3000 communicates with a host computer via USB connection using Microsoft® ActiveSync (version 4.5.1 or higher), enabling data transfer data between a host computer and the MK3000. Microsoft Activesync allows copying and pasting (rather than synchronizing) files between the MK3000 and host computer. Installing ActiveSync To install ActiveSync on the host computer, download the latest version of the software from http://www.microsoft.com.
5-6 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Downloading Files to the MK3000 To download files (such as the mkconfig.reg file) from the host computer to the MK3000, use Windows Explorer to copy the files: 1. On the host computer, select Explore. Figure 5-3 ActiveSync Explorer 2. Double-click the folder to expand the contents of the folder. Figure 5-4 My Pocket PC Contents 3. Use Explorer to locate the host computer directory that contains the file to download.
Application Deployment 4. 5-7 Drag the desired file(s) from the host computer to the desired mobile device folder. • Program Files folder: files stored in this folder are discarded after a cold boot. • Application folder: files stored in this folder are retained after a cold boot. NOTE Cold booting the MK3000 erases all files in RAM. Be sure to save any critical files in the Application folder, e.g., radio profile, time zone setting, license keys. See Downloading Files to the MK3000 on page 5-6.
5-8 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Terminal Configuration Manager (TCM) Terminal Configuration Manager (TCM) is an application that runs on the host computer and customizes flash file system partitions for the MK3000. The most common use is to create an application partition hex file that contains the customer's application. Also use TCM to load hex files to the flash memory of the MK3000. TCM scripts control the customization of partitions.
Application Deployment 5-9 Upgrade the device by invoking IPL and navigating the menus. See Downloading the Image using IPL on page 5-14 for procedures on downloading a hex file to the MK3000. Starting TCM Click the Windows start menu TCM icon (Symbol Device Configuration Packages, MK3000) to start TCM. The TCM window displays two child windows: Script1 and File Explorer.
5 - 10 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Table 5-1 TCM Components (Continued) Icon Component Function Details button Views the current script items with more details. About button Displays version information for TCM. Properties button Views/changes the current script properties. Build button Builds the current script into a set of hex files. Check button Checks the script for errors (files not found). Send button Downloads the hex image to the vehicle computer.
Application Deployment 5 - 11 6. Select the (memory) Size for each partition. Note that adding space to one disk partition subtracts it from another. 7. In the Access drop-down list for each disk partition, determine and select the Read/Write access option. 8. Click the Options tab. The Script Properties window Options tab appears. Figure 5-7 Script Properties Window - Options Tab 9. Set the paths for the Script File, Flash File, and Hex File Build. 10. Click OK.
5 - 12 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Updating TCM 1.X Scripts You can upgrade script files created with older versions of TCM to TCM 2.0 scripts. Click Open to open an existing script created with an older version of TCM. The Conversion window appears. Figure 5-8 Conversion Window - Upgrading to TCM 2.0 Copying Components to the Script Script contents are managed using standard file operations such as New Folder, Delete and Rename.
Application Deployment 5 - 13 4. Select (hex image) COMPRESSION to reduce the size and speed up the download. 5. Click OK and follow the on-screen instructions. If one of the partitions is the ESSID, a prompt appears requesting the ESSID value. Deselect the HR (High Rate) check box when building ESSID images for a device with an FH radio.
5 - 14 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Downloading the Image using IPL After building the hex file, download it to the MK3000 using IPL. 1. Hold the MK3000’s right and left buttons until the mobile computer resets into IPL. The Initial Program Loader menu appears. 2. Connect the MK3000 to the host computer.
Application Deployment 5 - 15 Table 5-2 IPL Menu Partitions (Continued) Partition Name Description Partition Table Contains the partition information for all other partitions. Note: The partition table should never need changing unless the sizes of the platform and application images are changed within TCM. If this is done, then the new partition table should be loaded first, followed by both platform and application in any order.
5 - 16 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide 8. The Download File? menu appears. Download File? Download Cancel Show Parms Previous Top Figure 5-14 Download File? Menu 9. Use the up and down scroll buttons to select Show Parms to verify the file to download. Press Enter to display the Parameters screen.
Application Deployment 5 - 17 Downloading: “Partition Name” via USB USB Standard Waiting for input... Figure 5-16 Downloading Screen 12. On the development computer, click Load on the TCM toolbar. The Load Terminal window > Serial tab appears. Figure 5-17 Load Terminal Window - Serial and Ethernet Tabs 13. Select the Image Files To Load. 14. In the Comm Port drop-down list, select USB: Symbol Device. 15. Click Download to begin the operation. 16.
5 - 18 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Calibrating the Screen Use the Calibration screen to align the touch screen: 1. Remove and restore power to the MK3000 to reboot. Figure 5-18 Calibration Screen NOTE To access the Calibration screen from the Windows CE Control Panel, tap Start > Settings > Control Panel. Double-tap the Stylus icon, tap the Calibration tab, and tap the Recalibrate button. The Calibration screen appears. 2.
Application Deployment 5 - 19 Table 5-3 TCM Error Messages (Continued) Error Description/Solution Disk Full TCM failed to create Hex image file at the selected path. Check available disk space. Target Disk Full Build process failed because TCM failed to add file to the image of a disk volume. Remove some files or increase the disk size. Hex file is READ ONLY The Hex image file to be created exists and is read-only. Delete the existing file or change its attribute.
5 - 20 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide IPL Error Detection While receiving data, IPL performs many checks on the data to ensure that the device received the data correctly. If IPL detects an error, it immediately aborts the download and reports the error on an error screen. This screen displays until you press any key, then IPL returns to the Initial Program Loader main menu to wait for a new selection.
Application Deployment 5 - 21 Table 5-4 IPL Errors (Continued) Error Text Error Number Probable Cause Invalid data in HEX file -25 The Symbol HEX file being downloaded contains invalid data. Ensure the file is in proper Symbol HEX file format with valid HEX data. Exceeded max size -26 The download file is too large to fit into the space allocated for it. Either make the file smaller or increase the space allocated for it by altering the partition table.
5 - 22 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Rapid Deployment Client The Rapid Deployment (RD) Client facilitates software downloads to an MK3000 from a Mobility Services Platform (MSP) Console’s FTP server. The MSP Console is a web-based interface to the wireless infrastructure monitoring and management tools provided by the MSP Lite or MSP Enterprise server.
Application Deployment 5 - 23 Flash Storage In addition to the RAM-based storage standard on Windows CE devices, the MK3000 also includes a non-volatile flash-based storage area which can store data (partitions) that a cold boot cannot corrupt. This flash area is divided into two sections: flash file system (FFS) partitions and non-FFS partitions. FFS Partitions The MK3000 includes two FFS partitions.
5 - 24 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Typically, you would not modify the registry values for drivers loaded before RegMerge, although this may be necessary during software development. Since these early loading drivers read these keys before RegMerge can change them, you must cold boot the MK3000. The warm boot does not re-initialize the registry and the early loading driver reads the new registry values.
APPENDIX A TECHNICAL SPECIFICATIONS Technical Specifications Table A-1 MK3000 Technical Specifications Item Description Physical Characteristics Dimensions 8.87 in. H x 8.87 in. W x 2.17 in. D 22.5 cm H x 22.5 cm W x 5.5 cm D Weight 1.9 lbs./0.86 kg Display Size: 8 in. diagonal WVGA LCD Resolution: 800 x 480 pixels Resistive Touch Screen: standard Power DC power: 24v Expansion Capabilities MicroSD card slot (user accessible); USB host Data Ports 1 Mini USB 1.1 host/client; 2 Mini USB 1.
A-2 MK3000 MicroKiosk for Windows CE 5.
APPENDIX B WIRELESS CONFIGURATION Overview To configure the MK3000 11 Mbps wireless connection, refer to the Wireless Fusion Enterprise Mobility Suite User Guide for for Version 2.61, p/n 72E-113153-xx.
B-2 MK3000 MicroKiosk for Windows CE 5.
APPENDIX C MAINTENANCE AND TROUBLESHOOTING Overview This chapter provides maintenance and troubleshooting information, and describes how to identify the MK3000 version. Maintenance Clean the housing and touch screen / LCD with a damp cloth and, if necessary, a non-ammonia based detergent. Do not allow any abrasive material to touch the screen. CAUTION Excessive liquids can damage the protective screen and necessitate replacement.
C-2 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Troubleshooting When configuring the MK3000, save and reboot the MK3000 to apply the changes.
Maintenance and Troubleshooting C-3 Table C-1 Troubleshooting Problem Possible Causes Possible Solutions MK3000 does not turn on No power to the MK3000. Connect the Symbol approved power supply to an AC power source and to the MK3000 power connector. See Figure 1-2 on page 1-3. MK3000 appears to lock up upon bootup A utility with no user interface was specified as the first user application, or user application failed to run.
C-4 MK3000 MicroKiosk for Windows CE 5.0 Product Reference Guide Table C-1 Troubleshooting (Continued) Problem Possible Causes Possible Solutions The wireless MK3000 does not retain its WEP Key encryption after a reboot Encryption keys not saved in Spectrum24.reg. Set encryption keys using Mobile Companion, then select Start > Tools > Save Spectrum24 to save them to Spectrum24.reg. Check communication parameter settings.
Maintenance and Troubleshooting MK3000 Version Information If an MK3000 is configured to launch an application on power-up, bypass this upon booting to access the Windows® CE Desktop. See Accessing the Windows CE Desktop on page 4-2. 1. From the Windows® task bar, select Start > Settings > Control Panel. 2. Select MK3000 identification from the Control Panel window to view the following information: • Device name • Description • OS version • Monitor version • Display type • Memory sizes.
C-6 MK3000 MicroKiosk for Windows CE 5.
INDEX A AC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 accessing the Windows® CE desktop . . . . . . . . . . . 4-2 ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5, 5-7 connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 downloading files . . . . . . . . . . . . . . . . . . . . . . . . 5-5 installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 advertisement insert . . . . . . . . . . . . . . . . . . . . . . . .
Index - 2 MK3000 MicroKiosk Windows CE 5.0 Product Reference Guide Enterprise Mobility Developer Kit for Java . . . . . . . . . 5-1 Enterprise Mobility Developer Kit for Net . . . . . . . . . . 5-1 error messages . . . . . . . . . . . . . . . . . . . . . . . .5-18, 5-20 ethernet setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 10/100Base-T port connection . . . . . . . . . . . . . . 1-4 wired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 wireless . . . . . .
Index - 3 setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Ethernet / 10/100Base-T . . . . . . . . . . . . . . . . . . 1-4 headset jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 illustration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 power . . . . . . . . . . . . . . . . . . . . . .
Index - 4 MK3000 MicroKiosk Windows CE 5.0 Product Reference Guide U unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . updating data time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . upgrade OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USB cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . peripheral connection . . . . . . . . . . .
Tell Us What You Think... We’d like to know what you think about this Manual. Please take a moment to fill out this questionnaire and fax this form to: (631) 627-7184, or mail to: Motorola Solutions, Inc. One Motorola Plaza M/S B-10 Holtsville, NY 11742-1300 Attention: Technical Publications Manager Advanced Data Capture Division IMPORTANT: If you need product support, please call the appropriate customer support number provided. Unfortunately, we cannot provide customer support at the fax number above.
Motorola Solutions, Inc. One Motorola Plaza Holtsville, New York 11742, USA 1-800-927-9626 http://www.motorolasolutions.com MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2011 Motorola Solutions, Inc. All Rights Reserved.