User`s manual
41
Terminal Mode
6/12/06 KDU Plus User’s Manual 980548-001 Rev. A
Troubleshooting - Basic Procedure
a. Disconnect the KDU Plus from the printer.
b. Load media in printer and verify printer operation by running a manual media label
calibration or AutoSense.
c. Connect the KDU Plus to the printer and turn on the printer. Does the KDU Plus detect the
printer?
d. Go into the Setup Mode and re-enable the Auto-Detect mode or Reset Factory Defaults.
Cycle the printer power. Does the KDU Plus detect the printer?
e. Check the printer’s status printout serial port settings (step a). Do they match the
PRINTER/COM settings? No, change the COM/PRINTER port setting to match the
printer. Note the cable type. Cycle the printer power. Does the KDU Plus detect the
printer?
EPL Default Port Settings
ZPL Default Port Settings