User guide
Table Of Contents
- Revision History
- Table of Contents
- About This Guide
- Getting Started
- Introduction
- Unpacking the Mobile Computer
- Features
- Mobile Computer Startup
- Battery Charging
- Spare Battery Charging
- Stylus
- Starting the Mobile Computer
- Waking the Mobile Computer
- Main Battery Removal
- Handstrap Removal and Replacement (MC31XXS/R)
- Handstrap Removal and Replacement (MC3190G)
- Turning Off the Radios
- Operating the MC31XX
- Introduction
- Power Button
- Windows CE Sample Applications Window
- Windows CE Desktop
- Windows CE Status Icons
- Task Manager and Properties
- Windows Mobile 6.1 Today Screen
- Windows Mobile 6.1 Status Icons
- Locking the Mobile Computer (Windows Mobile 6.1 Only)
- Entering Information
- Interactive Sensor Technology
- Connecting a Wired headset
- Using a Bluetooth Headset
- Data Capture
- Imaging
- Resetting the Mobile Computer
- Waking the Mobile Computer
- Using Bluetooth
- Introduction
- Adaptive Frequency Hopping
- Security
- Bluetooth Configuration
- Bluetooth Power States
- Using Microsoft Bluetooth Stack with Windows Mobile 6.1
- Using Microsoft Bluetooth Stack with Windows CE 6.0
- Using Bluetooth StoneStreet One Bluetooth Stack
- Turning the Bluetooth Radio Mode On and Off
- Modes
- Discovering Bluetooth Device(s)
- Available Services
- Bonding with Discovered Device(s)
- Bluetooth Settings
- Accessories
- Maintenance and Troubleshooting
- Technical Specifications
- Keypads
- Windows Mobile 6.5
- Glossary
- Index
Maintenance and Troubleshooting 5 - 7
Single Slot Serial/USB Cradle
Table 5-2
Troubleshooting the Single Slot Serial/USB Cradle
Symptom Possible Cause Solution
Mobile computer
amber Charge LED
Indicator does not light
when mobile computer
inserted.
Cradle is not receiving power. Ensure the power cable is connected securely to both
the cradle and to AC power.
Mobile computer is not
correctly seated.
Remove and re-insert the mobile computer into the
cradle, ensuring it is correctly seated.
Spare Battery Charging
LED does not light
when spare battery is
inserted.
Spare battery is not correctly
seated.
Remove and re-insert the spare battery into the charging
slot, ensuring it is correctly seated.
Mobile computer
battery is not charging.
Mobile computer was
removed from cradle or cradle
was unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure the mobile
computer is seated correctly. If the mobile computer
battery is fully depleted, it can take up to five hours to
fully recharge a Standard Battery and it can take up to
eight hours to fully recharge an Extended Life Battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace
the faulty battery.
The mobile computer is not
fully seated in the cradle.
Remove and re-insert the mobile computer into the
cradle, ensuring it is correctly seated.
Spare battery is not
charging.
Battery not fully seated in
charging slot.
Remove and re-insert the spare battery into the cradle,
ensuring it is correctly seated.
Battery inserted incorrectly. Ensure the contacts are facing down and toward the
back of the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace
the faulty battery.
During data
communication, no
data was transmitted,
or transmitted data was
incomplete.
Mobile computer removed
from cradle during
communication.
Replace mobile computer in cradle and retransmit.
Incorrect cable configuration. See the system administrator or refer to the MC31XX
Series Mobile Computer Integrator Guide.
Communication software is
not installed or configured
properly.
See the system administrator or refer to the MC31XX
Series Mobile Computer Integrator Guide.