Datasheet

PARTNER BRIEF
MC9190-G
• Only device in its class to offer six
interchangeable keypads — Motorola
MAX Keypad : A family of keypad options
makes data entry as simple as possible, no
matter your customer’s application needs. And our
patented modular architecture lets your customers
change the keypads in minutes, right on site — to
easily upgrade the MC9190-G to fit new applications
or change out a damaged keypad.
• A choice of the most advanced mobile operating
systems: Your customers can choose between:
– Microsoft’s Windows® Mobile® 6.5: to increase
interoperability with their existing enterprise
infrastructure, a familiar user interface, a flexible
development environment and support for many
off-the-shelf business applications
– Microsoft WinCE 6.0: to provide a robust platform
for custom application development
– Additionally, your customers can send their
MC9190-G devices to a Motorola Service Center
to switch between operating systems, so there’s
no need to purchase new mobile computers to
migrate to a new OS.
• Best-in-class high resolution display: The
MC9190-G’s 3.7 inch high-resolution backlit color
VGA display provides 30% greater resolution than
competitor’s QVGA displays for crystal clear text
and graphics. This best-in-class display is easy to
view in any lighting — from the dim corners of a
warehouse to the bright sunlight out on the loading
dock or tarmac.
• Field proven rugged form factor: The MC9190-G
is based on the highly successful MC9090-G form
factor, with an installed base of over 1 million units
deployed. MC9190-G customers can enjoy the peace
of mind that comes from selecting an industry leader,
a field proven platform and an award-winning partner
channel that offers a best-in-class broad set of ready-
to-go and custom applications for any industry.
• Backwards compatible with all MC9000
accessories: Your MC9000 customers can upgrade
to the latest technology advancements while
preserving their existing accessory investments.
Additionally, the common platform ensures fast
porting of existing MC9000-based applications to
the MC9190-G.
• Easy centralized device management of
devices and their accessories: Compatibility with
Motorola’s Mobility Services Platform (MSP) enables
comprehensive and flexible centralized management
of a broad range of mobile computers and their
attached peripherals, anywhere in the world, all from
a single console.
• World-class enterprise support plans:
Enterprise Mobility Services are one of the top
differentiators of Motorola products. Customers
rely on Motorola to keep their businesses running.
Help them protect their investment with the most
complete service programs Motorola has ever
offered. Motorola’s Managed Device Service can
help keep the MC9190-G up, running and in the
hands of mobile users. This expert management
solution simplifies day-to-day support, maximizes
device availability and uptime, and helps to reduce
‘No Trouble Found’ errors. Motorola’s multilingual
help desk provides a first point of contact, and is
manned by technicians who can take remote control
of the MC9190-G to identify and resolve issues with
minimal user involvement. Other components include
proactive device monitoring to identify and correct
device issues before users are impacted, execution
of software updates, and real-time asset tracking
to enable rapid identification, locking or wiping of
lost or stolen devices. To protect your customer’s
investment from the unexpected, Motorola
also recommends Service from the Start with
Comprehensive Coverage. This unique all-inclusive
service sets the standard for post-deployment
support by covering normal wear and tear, internal
and external components damaged through
accidental breakage, and even select accessories
that ship together with the MC9190-G for no
additional charge. There’s no better way to give your
customers total peace of mind.
QUALIFYING YOUR CUSTOMER
The following questions will help uncover underlying
needs that can be addressed with the Motorola MC9190-G.
Uncover the business problem:
• What business problem are you trying to solve,
what business process are you trying to improve or
what business initiative are you trying to accomplish
through the use of a mobile device?
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