Zebra® TTP 2100 Kiosk Ticket Printer Operator Guide P1021708-001
© 2009 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer described therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2 • Product Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making a Self-Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customizing the Self-Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing a Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction About this Manual This manual will be updated as, from time to time, printer functions and features may be added or amended. You will always find the latest edition on our web site (http://www.zebra.com). If you require functions not found in this manual edition, please contact Technical Support for your region or the Zebra partner the printer was purchased from.
About This Document Contacts Contacts Technical Support via the Internet is available 24 hours per day, 365 days per year. Web Site: www.zebra.com E-mail Back Technical Library: E-mail address: emb@zebra.com Subject line: Emaillist Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.
2 Product Presentation The TTP 2100 series of ticket printers are available both for kiosk integration and desktop use. They print on most ticket media from 50 mm to 82.5 mm wide using direct thermal printing, The ticket media can be up to 0.25 mm thick, fanfold, roll, or single cut handfed. The printers have integrated guillotine cutter, straight presenter, and control board. The print speed is up to 150 mm per second and the eject speed 300 mm/s to ensure high throughput.
Product Presentation You can also print fixed- or variable-length tickets without synchronization. The presenter can be set to eject the ticket into a tray or hold it by the back edge until the customer takes it. The top can easily be opened to give the operator access to the paper path, and printhead, for maintenance purposes.
Product Presentation The upper media sensor is an IR light source that illuminates the media. The lower media sensor is an IR light receiver. These sensors must work together to sense media gaps or out-ofmedia conditions. The printer is available with two different control boards; the TTP 2110 with serial interface and the TTP 2130 with USB interface. A printer driver for Microsoft Windows™ is available, and the TTP 2130 interface is compatible with the Plug and Play standard.
Product Presentation Presenter Presenter The TTP 2100 does not loop the media. The presenter carries the media through the printer for presentation to the user. Eject Mode The ticket is ejected after being cut. The printer is designed so that the ticket always drops down. A sensor is located at the exit of the presenter to ensure that the printer can verify that the ticket drops down.
Product Presentation Controls Controls Figure 3 • Rear View C o ver lock F eed B utton P ow er In dicator S tatus Indicator E arth S crew P ow er In terface C o nnector C o nnector P aper low C o nnector The buttons and indicators are duplicated on both sides of the printer so that they are easily accessible regardless of how the printer is installed. Feed Button The Blue Feed button has several functions: • Press and release will feed, cut, and present a complete page.
Product Presentation Controls Power Indicator ● When the green power indicator is illuminated, a 24V supply is connected to the printer. Status Indicator ● The status indicator has several functions: • ON constantly — the printer is operational • Flash, flash, pause, flash, flash — is the warning-code for paper low. The warning-code is reset automatically when the condition causing it is removed. This behavior is disabled by default but can be enabled by setting parameter 52 (Warning Level) to 1.
3 Installation Installing a Paper Guide The TTP 2100 printers are delivered without paper guide fitted. 1. Open the printhead by pushing the green printhead open lever backwards and lifting up the printhead. See Clearing Paper Jams on page 34. 2. Insert the T-shaped tabs of the paper guide into the “T”-holes, and press the rear of the guide down and in. 3. Fasten the nut using the 5 mm wrench supplied. 4. Close the printhead.
Installation Installing a Paper Guide 7. Select Parameter 48 (paper width) and enter the value in millimeters of the desired print width. Paper Width Setting 82.5 mm n48=80 80 mm n48=72 76 mm n48=70 60 mm n48=54 54 mm n48=50 51 mm n48=46 8. Select Upload One.
Installation Installing a Paper Guide 9. Select Parameter 63 (BM Sensor) and enter the desired value. Recommended values are: Value When Used 0 Auto selects 1 or 4 based on width of media loaded 1 (edge sensor) for ATB tickets without hole in the perforation. 2 (center sensor) for ISO tickets, most other ticket types, and adhesive labels 3 17.5 mm from center sensor 4 12.5 mm from center sensor (for baggage tags according to IATA 740) 10. Select Upload One. 11.
Installation Top of Form (TOF) Sensor Top of Form (TOF) Sensor The TTP 2100 has a flexible top of form detection system. When delivered the printer is configured with fork (transmissive) sensor to detect holes/gaps between tickets. The holes/gaps should be in the paper center, 12.5 mm to the right of the center (according to IATA resolution 740) or at the edge of 82.5 mm wide tickets (Boarding cards).
Installation Top of Form (TOF) Sensor Calibrating the TOF Sensor 1. Open the printhead. 2. Remove ticket stock. 3. Press and hold the Feed button, and then close the printhead (keeping the button pressed all the time). 4. Release the button. The Status LED should be off. 5. Load ticket stock (slide it into the paper guide and let the printer auto load the paper). Note • To ensure good calibration conditions, lightly press the ticket stock towards the bottom of the input guide during calibration.
Installation Installation Considerations Installation Considerations The TTP 2100 Kiosk is for embedded applications and should be installed in an enclosure such as a self-service kiosk. Caution • NEVER use screws that go into the printer more than 4 mm! Longer screws will destroy the electronics inside. The “TTP 2100 Desktop” is a stand alone printer in a housing. The housings can be stacked so two or more printers can reside on top of each other to save space.
Installation Installation Considerations Orientation The TTP 2100 can be installed at any angle. Horizontal is the most common use but vertical with the ticket presenting upwards can be used if you want the ticket to come up from the desk surface. Vertical with the ticket presented downwards can be used if you want to stack many tickets before picking them up.
Installation Installation Considerations Quick-Fit Hubs The printers attach to the kiosk in two ways: • using two screws • using slides with leaf spring retainers and the quick-fit hubs.
Installation Installation Considerations Design Your Own Mounting The illustration below gives an example of a printer-mounting shelf. See Dimensions on page 120, and the 3D solid models and outline drawings for CAD that are available on http://www.zebra.com. Figure 7 • Example of a Simple Shelf for Fastening a Standard Printer Using Quick-Fit Hubs and a Leaf Spring Retainer (Order No. 01473-000) 1 .5 mm Leaf spring 01473-000 Inn er co rne r o f be nd 134 m m 110 m m 90 .8 m m ∅12 m m ∅6 .
Installation Installation Considerations Caution • NEVER use screws that go into the printer more than 4 mm! This will destroy the electronics inside. Electrostatic Discharges and Earth Currents Preventing ESD and earth currents from affecting the printer operation requires proper connection of the printer chassis to protective earth through a mounting platform or through a separate earth conductor. A threaded hole for an M4 earth screw is provided on the back of the printer.
Installation Installing a Paper-low Sensor (Optional) Installing a Paper-low Sensor (Optional) A paper-low sensor alerts the system that the media stock level is running low. The paper-low sensor works with paper rolls and fanfold media.The purpose of this sensor is to get an early alert so that you can replace the ticket stock in time in remotely located kiosks. Roll holders supplied by Zebra can be equipped with paper-low sensors.
Installation Connecting to the Computer Connecting to the Computer Figure 11 • Location of Interface Connector In terface C o nnector TTP 2110 Connect a Zebra serial cable, ordering No. 10825-000, between the printer and the computer to be used. We strongly recommend using the Zebra cable because many incompatible cables are available, which may cause communication problems. Figure 12 • Serial Interface Cable 10825-000.
Installation Connecting to the Computer TTP 2130 Connect the printer to the USB port of the computer or the USB hub to be used. USB connectors can be recognized by the following symbol: . The connector on the printer is a 4-pin USB type B connector. See Table 4, USB Connector (J13) Pin Assignment on page 105 for pin assignment. A suitable cable is available from Zebra, part number 105850-028.
Installation Connecting the Power Connecting the Power Caution • Using a non-Zebra power supply may cause excessive EMC interferences and void the EMC certifications of the printer. Caution • To avoid electrical shock and printer damage, wiring of a non-Zebra power supply should only be done by qualified service personnel. Use ONLY a power supply which meets the following minimum requirements: • 24 VDC ±5% • 70W average (2.92A) and 284W peak (11.
Installation Connecting the Power In kiosk applications you may draw power from a common PSU in the kiosk if the characteristics are suitable. In such a case, cables that fit the connector on the back of the TTP 2100 are available from Zebra. If you make cables of your own, connect the voltages according to the following illustration. Note • Protective ground and minus output should not be interconnected in the power supply.
Installation Making a Self-Test Printout Making a Self-Test Printout A Self-Test Printout provides a printout showing information specific to the printer, including: • Firmware version • Control board (PCA) revision • Paper width • Serial number • Installed fonts and logotypes • Parameter settings • Barcode support To make a Self-Test Printout: 1. Enter Self-Test Mode using one of the following methods: If… Then… the printer has firmware version 3.
Installation Making a Self-Test Printout Customizing the Self-Test Printout The self test printout starts with a text line, and then a Zebra logotype. This logotype is just a printout of logotype No. 0, so if you want to personalize the self test printouts in your installation, delete all logotypes and store your own logotype as No. 0. See also Logotypes on page 78. Figure 17 • Logotype No.
Installation Installing a Printer Driver Installing a Printer Driver A printer driver for Microsoft Windows™ is available on the Zebra web site http://www.zebra.com. Please follow the installation instructions that accompany the drivers and refer to the Kiosk Driver Reference Guide, Part Number P1006873-001, available on www.zebra.com for detailed driver information.
4 Operation Loading Fanfold Ticket Stock 1. Turn the tickets so that the surface to be printed (temperature sensitive side) faces upwards. Put the first ticket on the input guide and slide it up the guide into the printer. 2. The printer will feed the paper, locate the edge and reverse to printing position. 3. When ready, the yellow status led will be ON indicating that the printer is ready to be used. Note • Remember that the thermal coating should be upwards and black-marks (if used) should face down.
Operation Installing a Paper Roll Installing a Paper Roll 1. Turn the new paper roll as shown. The paper should be inserted into the printer with the temperature-sensitive side up so that the paper leaves the roll from the top. Figure 19 • Installing a Paper Roll Te m perature-sensitive co ating 1 SW 96074C 2. Tear off a full turn of the paper from the new paper roll.
Operation Installing a Paper Roll 5. Press the Feed button so that the printer feeds, cuts, and ejects a page. This ensures that the first ticket printed will have a straight edge.
Operation Clearing Paper Jams Clearing Paper Jams Should a paper jam occur, follow the procedure below: 1. Open the printer lid. a. Press the green release lever toward the rear of the printer. b. Lift the lid. Figure 22 • Opening the Lid 2. Remove all jammed paper, make sure the paper path is clear, and close the lid.
Zebra Technologies Corporation Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766 Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF, UK T: +44 (0)1628 556000 F: +44 (0)1628 556001 Zebra Technologies Asia Pacific, LLC 120 Robinson Road #06-01 Parakou Building Singapore 068913 T: +65 6858 0722 F: +65 6885 0838 http://www.zebra.com © 2009 ZIH Corp.
