i User Guide P1056757-001 rev.
Table of Contents Proprietary Statements.............................................................................................4 Document Conventions............................................................................................6 Introduction to the iMZ Series................................................................................7 Unpacking and Inspection................................................................ 7 Reporting Damage............................................
Memory and Communications Specifications, iMZ series.........................42 Media Specifications....................................................................................42 ZPL Bar Code Specifications and Commands............................................43 CPCL and ZPL Font Specifications ............................................................44 Fonts..........................................................................................................44 Matrix (in dots) (HxW)......
Proprietary Statements This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
UniversTM is a trademark of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG. Futura® is a trademark of Bauer Types SA registered in the United States Patent and Trademark Office and may be registered in some jurisdictions. TrueType® is a trademark of Apple Computer, Inc.
Document Conventions The following conventions are used throughout this document to convey certain information: If you are viewing this guide online, click the underlined text to jump to a related Web site. Click on italic text (not underlined) to jump to that location in this manual. Cautions, Important, and Note Caution • Warns you of the potential for electrostatic discharge. Caution • Warns you of a potential electric shock situation.
Introduction to the iMZ Series Thank you for choosing our Zebra® iMZ™ Series Mobile Printers. These rugged printers will surely become productive and efficient additions to your workplace thanks to their innovative design. Zebra Technologies is the leader in industrial printers with world-class support for all of your bar code printers, software, and supplies. This user’s guide gives you the information you will need to operate the iMZ320 and iMZ220 printers.
Figure 1: iMZ Series Overview (iMZ220 Illustrated) 13 12 11 1 10 2 9 8 3 4 5 http:\\www.zebra.com/nfc 7 6 Note: Tapping the Zebra Print TouchTM icon with a Near Field Communication (NFC) enabled smartphone will provide instant access to printer-specific information. For more information about NFC and Zebra products, go to http://www.zebra.com/nfc. Bluetooth pairing applications via NFC is also possible. Please see Zebra Multiplatform SDK for more information. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
Getting Ready to Print Battery Installing and Removing the Battery Important • Batteries are shipped partially charged. Remove any protective packaging from new battery packs prior to use. Figure 2.1: Installing the Battery 1. Use a coin to rotate the Battery Compartment lock 1/4 turn as shown. m/imz-info www.zebra.co 2. Remove the Battery Compartment Cover 3. Plug the Battery Pack connector into the Printer. Battery Pack Note location of label www.zebra.com/imz-info www.zebra.com/imz-info 4.
Figure 2.2: Removing the Battery 1. Use a coin to rotate the Battery Compartment lock 1/4 turn as shown. 2. Remove the Battery Compartment Cover /imz-info www.zebra.com Battery Pack Connector Squeeze lock to release before unplugging connector. 3. Lift Battery pack free from the printer. Always release the locking barb before unplugging the battery connector. Do not attempt to remove the connector by force, or by using pliers, etc. as this could cause damage to the printer’s CPU assembly. 4.
When the battery is first installed, the printer power and charge indicators should indicate the battery is not fully charged (see “Charging the Battery” below and “Operator Controls”). You must charge the battery fully before using the printer for the first time. Charging the Battery Preparing the Charger Power Supply Before charging the battery for the first time, you must prepare the Charger Power Supply. Refer to Figure 3 below: Figure 3: Preparing the Charger Power Supply 1.
Figure 4: Charging the Battery iMZ Series Charger Power Supply p/n AT17947-TAB 110-240 VAC 50-60 Hz 0.6A Input; 12 VDC 1.25 A output Plug into AC receptacle nfo www.zebra.com/imz-i Charger Jack 12 VDC Charging the battery Refer to Figure 4. 1. Plug the Charger Power Supply into the appropriate A.C. wall receptacle. Then insert the charge cable into the printer’s charger jack. 2.
iMZ Series Quad Power Station The iMZ series Quad Power Station is designed to dock and charge up to four iMZ series printers of either type simultaneously. 1. Ensure that the Power Station has been installed properly per its instruction manual. Ensure that the power supply is properly connected and its power indicator light is on. 2. Slide a printer into any one of the four docking bays as shown in Figure 5.
charging process. Refer to the Controls section of this manual for more information. Battery Safety Caution • Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire. Important • Always dispose of used batteries properly. Refer to Appendix D for more battery recycling information.
Loading the Media (All models) 1. Open the printer: Refer to Figure 6. • Press the latch release button on the top of the printer as shown at “1” below. The media cover will flip open automatically revealing the media compartment. 2. Load the media: Refer to Figure 8 • Insert the roll of media into the media compartment. Ensure that the media pulls off the core in the direction shown in Figure 8. 3. Close the Media Cover: Refer to Figure 9.
Using Pre-Printed Receipt Media iMZ series printers support alignment of pre-printed receipts by using the out of paper sensor located near the printhead. Please be aware of the following factors: 1) Note the black bar location and dimensions as detailed below and in the Specifications section of this manual. 2) Complete information on using pre-printed media can be found in the FORM command topic in the CPCL Programming Manual.
Figure 8: Installing Media Media Roll Note direction media pulls off the roll. Figure 9: Closing the Media Cover Pull a short length of media out of the Printer Media Cover Ensure both sides of the media cover are securely latched when closed.
Operator Controls iMZ series printer controls are detailed below and in Figure 10. The printer has two control buttons and four multipurpose indicators. The Power Button turns the printer on and off. The Feed Button advances a length of media until it is released. The Green/Amber indicator to the left of the Power Button indicates the status of the printer’s built-in charger: • If the indicator is off the battery is not being charged. • If the indicator is Amber the battery is being charged.
• If the printer has an 802.11n radio installed: 1. A slow blinking blue light indicates the printer is searching for a wireless Local Area Network (WLAN). 2. A solid blue light indicates the printer has established communication with a WLAN. 3. A fast blinking light indicates that a data transmission is taking place. Figure 10: Printer Controls Power Light (Green) Power Button Press until Power Light turns on, then release. Press again to turn unit off. Indicates power status and battery condition.
Normal Boot-up LED Behavior 1. Press Power (on/off) button for 1.5 seconds until Green power LED becomes solid. 2. When Power button is released within 1 second, the Green power LED starts blinking to indicate start of power-up sequence. 3. Once 1/3 of the total boot-up time has elapsed (approx. 4-5 seconds), the Amber media status LED becomes solid, and the Green power LED continues blinking. 4. Once 2/3 of the total boot-up time has elapsed (approx.
5. LED lighting sequence replicates the one described above while waiting for the two key report to print. 6. Once boot-up time sequence permits the two key report to start printing, then the two key report prints. 7. Power LED turns solid Green once two key is complete. Forced Download Description and LED Behavior If for some reason the printer becomes inoperable, or the end-user wants to put the printer into forced download mode, follow the steps below.
Rebooting After a Firmware Download or Forced Firmware Download (Description and LED Behavior) When the user downloads an application (via either a normal or forced download), the firmware file is written to the printer flash memory and the printer is automatically rebooted. When the printer is rebooted, the following occurs in the printer: 1. Decompression of the downloaded application. 2. Writing process of all the executables, libraries and support files to the file system. 3.
Verify the Printer Is Working Before you connect the printer to your computer, portable data terminal or wireless LAN, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”. Printing a Configuration Label 1. Press Feed and Power buttons (see Fig. 10) simultaneously. 2. Release the Power button after approximately one second. 3.
Connecting the Printer The printer must establish communications with a host terminal which sends the data to be printed. Communications occur in four basic ways: • Via a cable using the USB 2.0 protocol. Windows drivers are available through Zebra Designer Driver. Zebra Setup Utilities can be used to configure the printer settings using a USB cable. • By means of a wireless LAN (Local Area Network) using an optional radio per 802.11n specifications. • By means of a Bluetooth short range radio link.
USB drivers are included in the Zebra Designer Driver which can be downloaded from the Zebra Web site. Other terminals or communications devices may require the installation of special drivers to use the USB connection. Consult the factory for further details. Figure 11: Cable Communications USB Communications Cable to Terminal Refer to Appendix A for details. www.zebra.com/imz-info Communications Port Figure 12: Communications with a P.C.
Wireless Communications with Bluetooth Bluetooth is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (32 feet). Both the printer and the device it communicates with must follow the Bluetooth standard.
By default the PIN is not set in the printer. To a set your own PIN in the printer connect the printer with a cable to a PC or Laptop and use a Set-up Utility to set a PIN of your choice in the printer which can be up to 16 characters. The discovery and pairing routine can be bypassed in custom applications. Software developers may use Zebra’s Multiplatform SDK to aid them in coding the connection to the printer.
3. “no print”: The user will accept or reject the value displayed on the pairing device. If accepted, the pairing will succeed. There is a security risk that this connection could be monitored by another device which interfered during the pairing process. In addition, the iMZ Series supports Near Field Communication (NFC) technology. With the new “Print Touch” feature, end-users can automatically connect via Bluetooth from a handheld device that supports NFC technology.
In iOS 6 pairing the printer within the application that supports printing to a Zebra iMZ device is now possible. The user of an iOS 6 device does not need to pair the printer via Bluetooth outside the application. WLAN Overview iMZ Series printers can be equipped with a radio using the industry standard 802.11 protocols. They will have the FCC ID number on the serial number label on the back of the unit. • iMZ Series Wireless Network Printers with the Zebra 802.
Wearing the Printer Belt Clip All iMZ Series printers are have a belt clip installed as a standard feature. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot slightly to allow you to move freely while wearing the printer.
Adjustable Shoulder Strap Refer to Figure 15 if you have ordered the shoulder strap option for your printer. Secure each end of the shoulder strap as shown below. Use the main buckle on the shoulder strap to adjust to the desired length. NOTE: If you are using a shoulder strap, ensure it is pulled away from the printer when installing in the Power Station. See page 13.
Preventive Maintenance Extending Battery Life • Always observe the safety precautions in the LithiumIon Battery Technical Bulletin included with each Battery Pack. • Never expose the battery to direct sunlight or temperatures over 104° F (40° C). • Do not charge the battery when the temperature exceeds 113° F (45° C). • Always use a Zebra power supply designed specifically for the iMZ series printers. Use of any other kind of power supply may damage the battery.
General Cleaning Instructions Caution • To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. Always turn the printer off before performing any cleaning procedures. Use care when working near the tear bar. The edges are very sharp. Caution • The printhead can be very hot after prolonged printing. Allow it to cool off before attempting any cleaning procedures.
Media/Black Bar Sensor Tear Bar Printhead Elements Media Compartment Platen Surface Figure 16: iMZ Series Cleaning Caution • To avoid possible personal injury or damage to the Printer, never insert any pointed or sharp objects into the Printer.
Troubleshooting Interpreting Indicators The printer’s indicators display various printer functions and their status. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart. Function Indicator Color Indicator Status: Steady Indicator Status: Blinking Troubleshooting Topic Power Green Indicates printer is on and battery condition is OK to use. Blinking signifies Low Battery 3 Charger Amber/ Green Off indicates battery is not charging.
• Check media alignment. • Clean printhead. • Ensure Media Cover is properly closed and latched. 5. No print: • Replace battery. • Check cable to terminal. • (Wireless units only) Restore wireless connection. 6. Reduced battery life: • Check battery date code — if battery is one to two years old, short life may be due to normal aging. • Recharge or replace battery. 7. Flashing Amber indicator: • Check that media is loaded and that printhead is closed and securely latched.
Resetting an iMZ Series Printer If the printer has locked up and is not responding to any operator inputs or external commands, either from a connected terminal or from a linked LAN, you can perform a forced reset as follows: Press and hold the Power (on/off) button for approx. 4.5 seconds until the printer shuts down. Information On Back Of Printer The printer build date is identified by the Year and Week codes of the printer serial number label located on the bottom of the unit.
Troubleshooting Tests Printing a Configuration Label To print out a listing of the printer’s current configuration follow these steps: 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back) 2. Follow the steps outlined in Diagnostic (Two key) Report LED Behavior on Page 20. Refer to Figures 18 and 18a for a sample configuration printout.
turn the printer to normal operations: 1. Turn the printer OFF. 2. Wait 5 seconds. 3. Turn the printer ON. Calling Technical Support If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. Technical Support addresses and phone numbers for your area can be found in Appendix D of this manual. You will need to supply the following information: • Model number and type (e.g.
Print Head Test Identifies Printer as a iMZ320 Unit Serial Number Firmware Version Report appears only on units with wireless options installed.
Flash and RAM Memory Installed Maximum Label Size Resident Human Readable fonts installed. Files Loaded in Printer Memory (will include Prescaled or Scalable Fonts).
Specifications Note.- Printer specifications are subject to change without notice. Printing Specifications Parameter iMZ220 iMZ320 Print Width Up to 1.89 in. (48,0 mm) Up to 2.9 in. (71,2 mm) Print Speed (max) 3” per second (76,2 mm/second) Print Speed (normal) 2” per second (5,0 mm/second) Print Head Life, calculated 1 x 106 in. (25,4 Km) nominal Print Density 203 dots/inch (8 dots/mm) Printhead Burn Line to Tear Edge 0.2 in.
ZPL Bar Code Specifications and Commands Barcode (ZPL Command) Aztec (^B0) Codabar (^BK) Codablock (^BB) Code 11 (^B1) Code 39 (^B3) Code 49 (B4) Code 93 (^BA) Code 128 (^BC) DataMatrix (^BX) EAN-8 (^B8) EAN-13 (^BE) GS1 DataBar Omnidirectional (^BR) Industrial 2 of 5 (^BI) Linear & 2-D Bar Codes Available lnterleaved 2 of 5 (^B2) ISBT-128 (^BC) LOGMARS (^BL) Micro-PDF417 (^BF) MSI (^BM) PDF-417 (^B7) Planet Code (^B5) Plessey (^BP) Postnet (^BZ) Standard 2 of 5 (^BJ) TLC39 (^BT) UPC/EAN extensions (^BS) U
CPCL and ZPL Font Specifications CPCL Font Specification: 203 dpi (8 dots/mm) Fonts 0 (Standard) 1 (min. width) Matrix (in dots) (HxW) Min. Char. Size (HxW) Max. CPI 9x8 .044" x .039" 25.4 48 x 13 .236" x .064" 15.6 1 (max. width) 48 x 39 .236” x .192” 5.2 2 (OCR-A) 12 x 20 .059" x .099" 10.2 4 Size 0 (min. width) 47 x 11 .232" x .054" 18.5 4 Size 0 (max. width) 47 x 43 .232” x .212” 4.7 5 Size 0 (min. width) 24 x 7 .118" x .034" 29 5 Size 0 (max. width) 24 x 23 .118” x .
ZPL Font Specification: 203 dpi (8 dots/mm) Font A Matrix (in dots) (HxW) Type* Min. Char. Size (HxW) Maz. C.P.I. 9x5 U-L-D .044" x .030" 33.3 B 11 x 7 U .054" x .044" 22.7 C,D 18 x 10 U-L-D .089" x .059" 16.9 E 28 x 15 OCR-B .138" x .098" 10.2 F 26 x 13 U-L-D .128" x .079" 12.7 G 60 x 40 U-L-D .295" x .236" 4.2 H 21 x 13 OCR-A .103" x .093" 10.8 GS 24 x 24 SYMBOL .118" x .118" 8.5 P 20 x 18 U-L-D 0.098 x 0.089 N/A Q 28 x 24 U-L-D 0.138 x 0.
USB Communications Port Pin# Signal Name Type Description 1 2 VBUS - USB Bus Power USB - bi-directional I/O Signals 3 USB + bi-directional I/O Signals 4 USB_ID - Identifies A/B connector 5 Return - Ground 5 1 Figure 19: USB Communications Port Physical, Environmental and Electrical Specifications Parameter IMZ220 IMZ320 Weight w/ battery, excluding media .70 lbs. (317,5 g. ) .75 lbs. (340,2 kg.
2.47” (62,7 mm) 5.34” (135,6 mm) iMZ220 2.26” (57,4 mm) 3.18” (80,7 mm) Figure 20 iMZ220 Overall Dimensions 2.47” (62,7 mm) 5.34” (135.6 mm) iMZ320 2.26” (57,4 mm) 4.
iMZ Series Accessories Description Adjustable shoulder strap Protective soft case Vehicle Adapter Cable Extra battery packs iMZ Series Quad Power Station 100-240 VAC IMZ220 IMZ320 • • • • • • • • • • Refer to Appendix A for information on Data I/O Cables For more details on available accessories, contact your authorized Zebra re-seller.
Appendix A Interface Cables USB Cable Part Number AT17010-1; USB A to USB Mini B Cable More Interface Cables Contact the Factory or your Zebra Sales Representative for more information on interface cables to most major manufacturer’s data terminals. You may also visit the Zebra Web site at http://www.zebra.
Appendix B Media Supplies To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used. Advantages include: • Consistent quality and reliability of media products. • Large range of stocked and standard formats. • In-house custom format design service. • Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.
Appendix C Battery Disposal The EPA certified RBRC® Battery Recycling Seal on the Lithium-Ion (Li-ion) battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada.
Appendix D Product Support When calling with a specific problem regarding your printer, please have the following information on hand: • Model number/type (e.g. iMZ220) • Unit serial number • Product Configuration Code (PCC) For Product Support Contacts, see the table on the next page or contact your local re-seller. -info a.com/imz www.
Product Support Contacts In the Americas contact Regional Headquarters Technical Support Customer Service Dept. Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, Illinois 60069 U.S.A T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766 T: +1 877 275 9327 F: +1 847 913 2578 Hardware: For printers, parts, media, and ribbon, please call y o u r d i s t r i b u t o r, o r contact us. T: +1 877 275 9327 E: clientcare@zebra.com ts1@zebra.com Software: ts3@zebra.
Appendix E Using zebra.com The following examples use the search functions on Zebra’s Web site for finding specific documents . Example1: Find the iMZ Series User Guide. Go to http://www.zebra.com/us/en/support-downloads.html Select the appropriate printer in the Printer Support dropdown menu. Select Printer Click on the Manuals tab and select the desired language from the dropdown menu.
Example 2: Find the ZebraNet Bridge Enterprise download page: Go to http://www.zebra.com/us/en/products-services/software.html and click on Manage under Software in the Products and Services section. Or click on Manage Software where shown. Select the “ZebraNet Bridge Enterprise Click on “Download” in the Downloads tab where shown to access the latest software.
Index A Accessories placement of charger 14 while charging batterys 14 Belt clip 30 list of 48 Shoulder Strap 31 Software 29 Specifications Appendix G 54 B Battery, charging 11 Memory/communications 42 Physical 46 printing 42 T Technical Support, contacting 39 Troubleshooting MZ Series Charger Power Supply 12 using Quad Power Station 13 Battery, installing 9 Battery life, tips for extending 32 Battery, removing 10 Bluetooth Device Address (BDA) 26 Bluetooth™ Networking Overview 26 C Cable Communicat
Patent Numbers This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwide D275,286 D347,021 5,029,183 5,047,617 5,367,151 5,372,439 5,552,592 5,570,123 6,068,415 6,068,415 D389,178 D430,199 D433,702 5,103,461 5,113,445 5,140,144 5,132,709 5,373,148 5,378,882 5,396,053 5,396,055 5,578,810 5,589,680 5,612,531 5,642,666 6,095,704 6,109,801 6,123,471 6,147,767 5,142,550 5,149,950 5,157,687 5,399,846 5,408,081 5,410,139 5,6
Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA T: +1 847.634.6700 or +1 800.423.