User Manual
Table Of Contents
- About This Document
- Contents
- Introduction
- Getting Started
- Print Operations
- Determining Printer Configuration
- Thermal Printing
- Modes of Printing
- Print Media Types
- Replacing Supplies
- Adjusting the Print Width
- Adjusting the Print Quality
- Media Sensing
- Printing on Fan-Fold Media
- Printing with Externally Mounted Roll Media
- Fonts and Your Printer
- Stand Alone Printing
- Sending Files to the Printer
- Print Meter
- EPL Line Mode
- Printer Options
- Control Panel Operation
- Maintenance
- Troubleshooting
- Appendix
Status Light Descriptions
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980611-001 Rev. B GX420d User Guide 6/4/08
Status Light Descriptions
Status Light Error Resolutions
1. The printer is not receiving power.
• Have you turned on the printer power?
• Check power connections from the wall outlet to the power supply, and from the power
supply to the printer.
• Disconnect the printer from the wall outlet for 30 seconds and then reconnect the printer to
the wall outlet.
2. The printer is on and in an idle state.
No action necessary.
3. The printer has failed its power on self test (POST).
• If this error occurs right after you turn on the printer, contact an authorized reseller for
assistance. When the printer is operating normally, the printer status light will be amber
for about 10 seconds before turning green (solid or blinking).
There is a memory error.
• If this error occurs after you have been printing, turn the printer power off and on, and
then resume printing.
What the Status Light is Telling You
LED Status and Color Printer Status
For a Resolution,
Refer to Number:
Off Off 1
Solid Green On 2
Solid Amber Stopped 3
Flashing Green Normal Operation 4
Flashing Red Stopped 5
Double Flashing Green Paused 6
Flashing Amber Paused 7
Alternately Flashing Green and Red Needs Service 8
Flashing Red, Red and Green Needs Service 9