User Manual
Table Of Contents
- About This Document
- Contents
- Introduction
- Getting Started
- Print Operations
- Determining Printer Configuration
- Thermal Printing
- Modes of Printing
- Print Media Types
- Replacing Supplies
- Adjusting the Print Width
- Adjusting the Print Quality
- Media Sensing
- Printing on Fan-Fold Media
- Printing with Externally Mounted Roll Media
- Fonts and Your Printer
- Stand Alone Printing
- Sending Files to the Printer
- Print Meter
- EPL Line Mode
- Printer Options
- Maintenance
- Troubleshooting
- Appendix
Print Quality Problems
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980608-001 Rev. A GK420d User Guide 12/14/07
A EPL label format was sent to, but not recognized by, the printer.
• Is the printer in pause mode? If so, press the Feed button.
• If the printer has label dispensing enabled, the printer may be waiting for the label to be
removed. The liner/web must be properly threaded through the label dispenser mechanism
(peeler) to correctly operate in label dispense mode, refer to Label Dispenser Option
on page 40.
• If the status LED is on or flashing, refer to What the Status Light is Telling You on page 60.
• Make sure the data cable is correctly installed.
• A communications problem has occurred. First, make sure that the correct
communications port (USB) on the computer is selected. Refer to Hooking Up the Printer
and Computer on page 15 in the Getting Started section.