Datasheet
Table Of Contents
- Introduction
- Design Overview
- Printer Overview
- Basic Printer Dimensions
- Printer Orientation
- Printer Features
- General Printing Information
- Basic Printer Mounting (printer only)
- Design Your Own Mounting
- Print Modes
- Looping Presenter (Kiosk Mode)
- Vertical Presenter (Kiosk Mode)
- Receipt (Page) Imaging Modes
- Controls, Indicators, and Sensors
- Sensing, Status and Error Reporting
- Feed Button Modes
- Printer Configuration Methods and Tools
- Fonts and Your Printer
- Connections
- Media
- Accessories
- Accessories Overview
- Nozzle Bezel – P1011185
- Shutter Bezel – 104591
- Small Core Media Adapter – G105156
- Quick-Fit Hubs – 103939
- Quick Fit Leaf Spring Retainer – 01473-000
- Roll Support – P1014124
- Media Roll Low Sensor
- Universal Roll Holder – P1014125
- Printer Mounting Plate – 104208
- Wall Mount Roll Holder – P1014123
- Printer Power Supply – 808099-004
- Universal Serial Bus (USB) Cable – P1027715
- Large Media Roll Adapter – P1026858
- Mounting Plate for Large Media Roll Adapter – P1027728
- Using other Accessories with the Large Media Roll Adapter
- Routing Cables with the Large Media Roll Adapter
- Troubleshooting

Printer Overview
Sensing, Status and Error Reporting
26
P1016701-001 Rev. B KR403 Hardware Integrator Guide 9/24/2010
Table 3-9 • Error Flags (~HQES)
Error Flags Flag
Group 2
Group 1
(X = Value can be any hexadecimal number [0-9, A-F])
Nibbles16-9
Nibble8
Nibble7
Nibble6
Nibble5
Nibble4
Nibble3
Nibble2
Nibble1
No Error
00000000000000000
Error Present
100000000XXXXXXXX
Printhead Thermistor
Open
100000000XXXXX2XX
Invalid Firmware Config.
100000000XXXXX1XX
Printhead Detection Error
100000000XXXXXX8X
Bad Printhead Element
100000000XXXXXX4X
Motor Over Temperature
100000000XXXXXX2X
Printhead Over
Temperature
100000000XXXXXX1X
Cutter Fault
100000000XXXXXXX8
Head Open
100000000XXXXXXX4
Ribbon Out
b
100000000XXXXXXX2
Media Out
100000000XXXXXXX1
Clear Paper Path Failed
a
1
a
00000000XXXX8
a
XXX
Paper Feed Error
a
1
a
00000000XXXX4
a
XXX
Presenter Not Running
a
1
a
00000000XXXX2
a
XXX
Paper Jam during
Retract
a
1
a
00000000XXXX1
a
XXX
Black Mark not Found
a
1
a
00000000 X X X 8
a
XXXX
Black Mark Calibrate
Error
a
1
a
00000000 X X X 4
a
XXXX
Retract Function timed
out
a
1
a
00000000 X X X 2
a
XXXX
Paused
a
1
a
00000000 X X X 1
a
XXXX
a. This error flag is supported only on KR403 printers.
b. This error is not supported by the KR403 printer.