Datasheet
Table Of Contents
- Introduction
- Design Overview
- Printer Overview
- Basic Printer Dimensions
- Printer Orientation
- Printer Features
- General Printing Information
- Basic Printer Mounting (printer only)
- Design Your Own Mounting
- Print Modes
- Looping Presenter (Kiosk Mode)
- Vertical Presenter (Kiosk Mode)
- Receipt (Page) Imaging Modes
- Controls, Indicators, and Sensors
- Sensing, Status and Error Reporting
- Feed Button Modes
- Printer Configuration Methods and Tools
- Fonts and Your Printer
- Connections
- Media
- Accessories
- Accessories Overview
- Nozzle Bezel – P1011185
- Shutter Bezel – 104591
- Small Core Media Adapter – G105156
- Quick-Fit Hubs – 103939
- Quick Fit Leaf Spring Retainer – 01473-000
- Roll Support – P1014124
- Media Roll Low Sensor
- Universal Roll Holder – P1014125
- Printer Mounting Plate – 104208
- Wall Mount Roll Holder – P1014123
- Printer Power Supply – 808099-004
- Universal Serial Bus (USB) Cable – P1027715
- Large Media Roll Adapter – P1026858
- Mounting Plate for Large Media Roll Adapter – P1027728
- Using other Accessories with the Large Media Roll Adapter
- Routing Cables with the Large Media Roll Adapter
- Troubleshooting
Troubleshooting
Resetting the Factory Default Values
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P1016701-001 Rev. B KR403 Hardware Integrator Guide 9/24/2010
A receipt format was sent to, but not recognized by, the printer.
• If the status LED is on or flashing, refer to Table 7-1 “Application LED States” on
page 87.
• Make sure the USB cable is correctly installed. Refer to "Connecting the Printer to the
Host" on page 36.
• A communications problem has occurred. Perform a USB detect (refer to the three-
flash sequence of Table 7-2 “Application User Interface” on page 89).
The receipts are not cutting at the black mark.
• Make sure you are using the appropriate media guide for the desired media width.
See "Media Guide - Required Accessory" on page 50.
• Perform a media guide calibration. Refer to the four-flash sequence of "Application
User Interface" on page 89.
• Make sure you are using the appropriate media. See "Determining Thermal Media
Types" on page 52.
• Use the Windows driver to set the printer to black mark mode. Refer to the Software
Integrator Guide (P1026208) for instructions on setting black mark mode.
• Reload the media. Refer to "Automated Media Loading" on page 56.
Resetting the Factory Default Values
• Sometimes, resetting the printer to the factory defaults may solve some problems.
Refer to the two-flash sequence of Table 7-2 “Application User Interface” on page 89.
• Use the Windows driver to perform a printer reset. Refer to the Software Integrator
Guide (P1026208) for instructions.
Contact Technical Support
Technical Support via the Internet is available 24 hours per day, 365 days per year.
www.zebra.com
For questions on the operation of Zebra equipment and software, please call your
distributor. For additional assistance, contact us.
Please have your model and serial numbers available.
For contact information, refer to "Contacts" on page 5.