Product guide

Zebra Desktop Series G-Series Product Guide
PN: 14543L-001 G-series product Guide Rev. 1
6/18/2008 - 56-
X. Questions & Answers
How does the G-series differ from my 4-inch 28-series printer?
Mechanically the printer is similar. It provides a dual-walled, robust construction; however, the OpenAccess
design has been improved upon to provide a more compact, easier media and ribbon loading system.
Electronically, the printer is very different. A new electronics platform provides a wealth of features, including
quicker processing, faster print speeds, dual resident programming languages and wireless communication.
Is the G-series available in a 2-inch version?
No. The G-series is the new 4-inch desktop printer. The current 2-inch desktop printers; the 2824 and 2824-Z
will be maintained at this time.
What are the main differences between a GK420 and a GX420?
The GX printer offers faster print speeds, extended memory, real time clock, moveable sensor and cutter
options, plus parallel and wireless interface options.
When should I direct the customer to buy GX in place of GK?
Many legacy applications can be fulfilled with the appropriate direct thermal or thermal transfer GK printer, but
new applications or situations of business improvement might require such features as moveable sensor, cutter,
300dpi resolution or a wireless solution, so this would see a GX printer as the preferred option.
My customer likes the size of GX420d. Can we get 300dpi resolution in this size?
No. The 300dpi option is available in a thermal transfer form factor only.
Can I upgrade a GK420 to a GX420 by simply installing firmware?
No. The two products have completely different main logic boards.
What options and accessories are available for the G-series?
For a complete list of available G-series options and accessories, please consult the G-Series price list.
Are the G-Series printers Windows compatible?
Yes. All G-Series printers include a Windows driver. This driver will allow the printer to be used in conjunction
with popular Windows applications, like that of Microsoft® Word™, Excel™, or PowerPoint™. The Windows
driver will enable the end user to design labels in their applications of choice for print output directly to the
printer. Vista support is available via the appropriate ZebraDesiger driver available to download from our web
site at www.zebra.com
.
Are the G-series printers compatible with other Zebra printers?
Yes. The G-Series printers have dual resident command language. The co-existent EPL and ZPL allows for
seamlessly integration into legacy and current installations. You can swap your older Eltron desktop printers or
add to existing applications, including ZPL based mid-range and high end instillations.
Can the G-Series printers replace legacy Eltron desktops printers?
Yes. The G-series resident EPL Line Mode and EPL2 means that older Eltron desktop application’s code and
media handling can be supported.