Instructions

4 - 6 DS36X8 Digital Scanner Product Reference Guide
Report Software Version Bar Code
When contacting support, a support representative may ask you to scan the barcode below to determine the
version of software installed in the digital scanner.
Digital scanner emits five
long low beeps after a
barcode is decoded.
Conversion or format error was
detected.
The scanner’s conversion
parameters are not properly
configured.
Ensure the scanner’s conversion
parameters are properly configured.
Conversion or format error was
detected.
An ADF rule was set up with
characters that can't be sent for the
host selected.
Change the ADF rule, or change to a host
that can support the ADF rule.
Conversion or format error was
detected.
A barcode was scanned with
characters that can't be sent for
that host.
Change the barcode, or change to a host
that can support the barcode.
Table 4-1 Troubleshooting (Continued)
Problem Possible Causes Possible Solutions
NOTE If after performing these checks the digital scanner still experiences problems, contact the distributor or
call support.
Report Software Version