Reference Guide

Maintenance, Troubleshooting, and Technical Specifications
31
Digital scanner
decodes
barcode, but does not
transmit the data to the
host.
Digital scanner is not programmed
for the correct host type.
Scan the appropriate host type programming
barcode. See the chapter corresponding to the
host type.
Interface cable is loose. Re-connect the cable.
Cradle is not programmed for the
correct host type.
Check digital scanner host parameters or edit
options.
Digital scanner is not paired to host
connected interface.
Pair digital scanner to the cradle by scanning
the PAIR barcode on the cradle.
Cradle has lost connection to the
host.
In this exact order: disconnect power supply;
disconnect host cable; wait three seconds;
reconnect host cable; reconnect power supply;
reestablish pairing.
If the digital scanner emits four
long low beeps, a transmission
error occurred.
This occurs if a unit is not properly
configured or connected to the
wrong host type.
Set the scanner's communication parameters
to match the host's setting.
If the digital scanner emits 5 low
beeps, a conversion or format error
occurred.
Configure the digital scanner's conversion
parameters properly.
If the digital scanner emits
low/high/low beeps, it detected an
invalid ADF rule.
Program the correct ADF rules. Refer to the
Advanced Data Formatting Programmer
Guide.
Host displays scanned data
incorrectly.
Digital scanner is not programmed
to work with the host.
Scan the appropriate host type programming
barcode.
Program the proper editing options (e.g.,
UPC-E to UPC-A Conversion).
Digital scanner emits short
low/short medium/short high
beep sequence (power-up
beep sequence) more than
once.
The USB bus may put the digital
scanner in a state where power to
the scanner is cycled on and off
more than once.
Normal during host reset.
Digital scanner emits 4 short
high beeps during decode
attempt.
Digital scanner has not completed
USB initialization.
Wait several seconds and scan again.
Digital scanner emits
Low/low/low/extra low
beeps when not in use.
Table 8-1 Troubleshooting (Continued)
Problem Possible Causes Possible Solutions
guide-user-color-8.5x11.book Page 31 Monday, June 1, 2020 5:43 PM
Draft v 10