User guide

Zebra Technologies
Latin American Sales Office
9800 NW 41ST Street
Suite 220
Doral, Florida 33178 USA
Phone: [phone]
Fax: [phone]
Zebra Technologies Asia Pacific, LLC
16 New Industrial Road
#05-03 Hudson TechnoCentre
Singapore 536204
Phone: [phone]
Fax: [phone]
Battery Disposal
The EPA certified RBRC
®
Battery Recycling Seal on the
Nickel-Metal Hydride (Ni-MH) battery supplied with your
printer indicates Zebra Technologies Corporation is volun-
tarily participating in an industry program to collect and recycle these
batteries at the end of their useful life, when taken out of service in the
United States or Canada. The RBRC® program provides a convenient
alternative to placing used Ni-MH batteries into the trash or the munici-
pal waste stream, which may be illegal in your area.
Please call 1-800-8-BATTERY for information on Ni-MH battery recy-
cling and disposal bans or restrictions in your area. Zebra Technologies
Corporation’s involvement in this program is part of our commitment
to preserving our environment and conserving our natural resources.
Outside North America, please follow local battery recycling guide-
lines.
Product Disposal
Do not dispose of this product in unsorted municipal waste.
This product is recyclable. Please recycle according to your
local standards. For more information, please see our web
site at: http://www.zebra.com/recycle
Printer can pivot freely
when clipped to belt
Product Support
For product support, contact Zebra Technologies at: www.zebra.com
Zebra Technologies International, LLC
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 USA
Phone: [phone] or +1.800.423.
0422
Fax: [phone]
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Phone: [phone]
Fax: [phone]
Clip printer to
belt
7. Cleaning the Printer
9. Using the Belt Clip
10. Using the Magnetic Card Reader
Note • This feature is an option on the Cameo Series
Belt Clip (standard on all printers)
To use: hook the clip over your belt, and ensure that the clip is
securely attached to the belt. The belt clip will pivot to allow you to
move freely while wearing the printer.
Important • Always turn the printer off prior to cleaning.
Never use any sharp objects on the printer mechanism as it
could damage the printhead. Use only isopropyl alcohol, the
supplied cleaning pen and/or a cotton swab for cleaning the
printer.
Interior
Brush/air blow. Ensure the Gap
Sensor is free of dust.
After every five rolls of
media (or more often,
if needed)
Exterior
Water-dampened cloth
As needed
Platen
Rotate the platen roller and clean
it thoroughly with the cleaning pen
or 70% isopropyl alcohol and a
cotton swab.
Tear bar
Clean thoroughly with the
cleaning pen or 70% isopropyl
alcohol and a cotton swab.
After every five rolls of
media (or more often, if
needed)
Use the supplied cleaning pen
or 70% isopropyl alcohol on a
cotton swab to clean the print
elements from end to end (the
print elements are located
in the thin gray line on the
printhead).
Printhead
Area Method Interval
• Replace battery. Refer to Battery Disposal section for information
on proper disposal of batteries.
• Check cable connection to terminal
• Wireless units: verify communication link between printer and
terminal
• Wireless printers associated with a LAN: refer to the RF LAN
Information section of the Self Test printout to verify the printer’s
SSID and IP addresses are correct, and that the printer is
“associated” with the wireless LAN.
• Invalid label format or command structure — use Hex Dump
Mode for troubleshooting. Refer to the Programming Manual for
more information.
Reduced battery charge life:
• Recondition (cycle) battery.
• Damaged battery-replace. Refer to Battery Disposal section for
information on proper disposal of batteries.
• Check battery date code: if one to two years old, short charge life
may be due to normal aging.
Status light flashing and beeper chimes:
• No application: reload program.
Status light flashing
• If using IrDA or Bluetooth wireless communications: normal
indication data is being processed.
• If equipped with Magnetic Card Reader (MCR): indicates reader is
ready for a card swipe.
Status light always on:
• Check that media is loaded and media compartment cover is
closed and latched
Power Light Flashing
• Low battery warning
• Cameo 3 WLAN units: Printer ‘s radio is not associated with a
WLAN access point.
Communication Error:
• Check that media is loaded, media compartment cover is closed
and latched, and error light is off.
• Check baud rate setting.
• Replace cable to terminal.
Linerless
Platen
Clean bearing points only.
Do not use alcohol to clean
linerless platen surface!
8. Troubleshooting
Printer Self Test:
Cameo Series Printers can perform a self test which will aid in diag-
nosing most printing problems. Refer to the Troubleshooting section
below for help in interpreting the self-test.
The self test is activated by the following key sequence:
1. Press the “FEED” key
2. While still holding down the “FEED” key, turn on the printer by
pressing and releasing the “ON” key.
3. Continue pressing the “FEED” key until self test starts.
The Cameo will perform the self test and remain on. The unit prints
a line of interlocking “x” characters, then print out the version of soft-
ware loaded in the printer followed by two reports. The first report in-
dicates model, ROM version, serial number, baud rate, etc. The second
report contains application information. If no second report appears,
there is no application loaded.
Troubleshooting Guide
No power
• Check battery and recharge or replace as necessary.
Media does not feed:
• Be sure media compartment cover is closed and latched.
Poor or faded print:
• Clean printhead.
• Check or replace battery. Refer to Battery Disposal section for
information on proper disposal of batteries.
• Check quality of media.
Partial or missing print:
• Check media alignment
• Clean printhead.
• Verify media compartment cover is closed and latched
Prints illegible characters:
• Check baud rate.
No print:
• Check baud rate
Tear
Bar
Gap
Sensor
Printhead Elements
Platen Surface
Platen Bearing
Point
Platen Bearing
Point
Magnetic
Card
Reader Slot
Place the Magnetic Stripe
Card in the reader slot
with the magnetic stripe
facing as shown.
Card can be
read in both
directions.
Flashing Status LED
indicates the MCR is
active and awaiting a
card swipe