User Manual

• 3- 1 • RMAN-Cameo rev. C
SECTION 3 • CAMEO PCCS AND PARTS
Using the Cameo Product Configuration Code
Each Cameo Printer has a 15-digit Product Configuration Code (PCC). When
ordering replacement parts, use the PCC code to determine the features
installed on your printer. Then use the exploded views to determine which kit to
order.
Options from the Product Configuration Code (PCC) are cross referenced in
the exploded view. (for example, the Bluetooth™ SRRF option would be
referred to as “PCC digit 7 = B”.)
Contact Customer Service if you are unsure of the correct part or assembly
number. Refer to “Factory Repair & Parts Ordering Procedure” for further
information on ordering parts.
Cameo Component Replacement Procedures
If you install a part on a Cameo different from the originally installed
component, you may have to change the configuration status (PCC code) of
the printer. The procedures in this section detail how to install these
components and what steps to take if the unit’s configuration is altered.
A change in the printer’s configuration status requires an update to the
configuration label. This step enables service and technical support personnel
to accurately diagnose any problems which may occur with your printer.
If you ever have to send your printer back to the Factory Service Center (FSC),
your printer will be updated as necessary to conform with the configuration
label.
If the label does not properly identify the printer’s current configuration, any
changes you have made to the printer’s configuration may be removed
should it be returned to Zebra.
Note: If you contact Zebra’s technical support staff, you will be asked for your unit’s
configuration number. If the configuration number you supply does not correspond to
the printer’s actual status, any technical support you receive may not be accurate.