LP2824 Thermal Printer User’s Manual User’s Manual No. 980293-001 ©1999 Zebra Technologies Corporation Rev.
FOREWORD This manual provides installation and operation information for the LP2824 series printers, manufactured by Zebra Technologies Corporation, Camarillo, California. COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra Technologies Corporation.
WARRANTY INFORMATION We Need To Hear From You! To Establish Your Warranty Period And Provide Access To Technical Support, Send Us Your Product Registration Card Today! Zebra Technologies Corporation warrants the mechanism, control electronics and power supply, under normal use and service, to be free from defects in material and workmanship for a period of twelve (12) months from the date of purchase by the end user.
SHOCK HAZARD WARNING: The printer and power supply should never be operated in a location where either one can get wet. Personal injury could result. MEDIA WARNING: Always use high quality Eltron approved labels, tags and transfer ribbons. If adhesive backed labels are used that DO NOT lay flat on the backing liner, the exposed edges may stick to the label guides and rollers inside the printer, causing the label to peel off from the liner and jam the printer.
TABLE OF CONTENTS Installation and Operation . . . . . Unpacking Your Printer . . . . . . Getting To Know Your Printer . . . Installation . . . . . . . . . . . . . AutoSense Gap Sensor Adjustment Label Dispenser Option . . . . . . Using Fan-Fold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1 Installation and Operation This section provides information on the installation and operation of the printer. The printer is a low cost, desktop direct thermal printer. The printer is specifically designed for printing labels, tags or continuous receipts (with or without bar codes) from any DOS™, Windows™or ASCII-based compatible host. 980293-001 Rev.
Installation and Operation Unpacking Your Printer n tio nta e m cu re Do twa er Sof s U & 2 980293-001 Rev.
Installation and Operation Getting To Know Your Printer 980293-001 Rev.
Installation and Operation Installation The following steps will guide you through the installation of the printer and software. Step ➊ Attach Power Supply To The Printer Power OFF Check Voltage Plug in Power Module Plug in Power Cord Plug Power Cord into a Suitable AC Outlet See the SHOCK HAZARD WARNING on page iv. 4 980293-001 Rev.
Installation and Operation Step ➋ Attach Interface Cable The printer has either a parallel interface or a serial interface (with optional RJ-11 connector). Power OFF Parallel Interface RJ-11 Interface (Optional) Serial Interface For additional information on serial cable wiring, refer to Appendix A. 980293-001 Rev.
Installation and Operation Step ➌ Load Labels Power ON MOVIE Open Cover Adjust Holders 1.0 inch 2.5 cm MOVIE 1.5 inch 3.8 cm 6 980293-001 Rev.
Installation and Operation Load Labels - continued Install Roll Thread Through Guides Close Cover Tap Feed Button If the indicator remains dark, see Appendix A Troubleshooting. 980293-001 Rev.
Installation and Operation Step AutoSense Gap Sensor Adjustment Perform this procedure when loading a new roll. If your printer has the label dispenser option, turn OFF the label taken sensor. Power OFF MOVIE Hold Feed Button Power ON 8 980293-001 Rev.
Installation and Operation AutoSense Gap Sensor Adjustment - continued When Indicator Flashes, Release Feed Button Printer Advances Media and Prints Status Summary Note: Printer is in diagnostic dump mode 4 MO3351F 16 V3.21 Serial port : 96,N,8,1 Image buffer size:245K Fmem:000,0K,019.
Installation and Operation Label Dispenser Option Open Door MOVIE Use a Stylus to Switch On the Label Taken Sensor Remove Several Labels Push Liner Through Slot Close Door 10 980293-001 Rev.
Installation and Operation Using Fan-Fold Media Open Guides to Width of Media Lock Guides in Place Insert Media Thread Media Through Guides 980293-001 Rev.
Installation and Operation Step ➎ Install Software Start your computer and follow the installation instructions on the compact disc (CD). 12 980293-001 Rev.
Appendix A - Troubleshooting Problem Solution or Reason STATUS Indicator Does not light when power switch is turned to ON (I) position. 1. Check power connections from A.C. outlet to power supply to printer. Lights GREEN, but printer will not print. 1. Check interface cable connections from computer to printer. 2. Make sure top cover is locked closed. Blinks GREEN-RED-RED. 1. Operator has paused the printer during a batch job. Tap the FEED button to continue. Lights AMBER. 1.
Appendix A - Troubleshooting Problem Solution or Reason Prints only partial label or skips a label. 1. Perform AutoSense gap sensor adjustment on page 8. 2. Label caught on print head. 3. Print head is not properly latched. 4. Possible software problem. Check the printer memory configuration. Refer to the EPL2 Programming manual. Printing stops and STATUS indicator lights ORANGE or RED. 1. Perform AutoSense gap sensor adjustment on page 8. 2. Possible problem with label stock.
Appendix A - Troubleshooting Other Support The first troubleshooting reference source is the Resources table on the previous page. Next, contact the dealer where you purchased your printer. Zebra Technologies also provides a variety of information and user support services: • Internet: http://www.eltron.com ftp: //ftp.eltron.com e-mail: Label Printers: techsup@eltron.com Card Printers: cardsup@eltron.com Europe: eurosup@eltron.com Singapore: asiasup@eltron.com Latin America: latinsup@eltron.
Appendix A - Troubleshooting Serial Interface The figure below displays the cable wiring Cable Wiring required to use the printer's RS-232 serial interface.
Appendix A - Troubleshooting Cash Drawer The figure below displays the pin assignments Cable Wiring for the printer's retail cash drawer interface. Refer to the cash draw manufacturer's documentation for proper drawer wiring. RJ-11 Pin No. PRINTER 1 2 3 4 5 6 SGND /SDRV1 /Sense +24V* /SDRV2 LGND Male RJ-11 *+24 volts D.C. at no greater than 1.5 amps. 980293-001 Rev.
Appendix A - Troubleshooting Parallel Interface The figure below displays the cable wiring Cable Wiring required to use the printer's Centronics parallel interface. HOST DB-25 Pin No. STROBE DATA 0 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 ACK/ BUSY PAPER ERR. READY INIT ERROR/ N/A N/A N/A SIG. GND SIG. GND SIG. GND SIG. GND SIG. GND SIG. GND SIG. GND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Centronics Pin No.
Appendix A - Troubleshooting Cleaning the When you load new media, you can also clean Print Head the print head. Rub Cleaning Pen Across Dark Area of Print Head MOVIE Wait One Minute Before Closing Printer Do Not Clean Roller 980293-001 Rev.
Appendix B - Accessories Appendix B - Accessories Accessories available for the printer are listed below. Always refer to the ELTRON part number when placing an order. For the name of an Eltron brand dealer in your area, call: 1(805) 579-1800 or the nearest Zebra Technologies office (located on the back of this manual).
World Wide Offices: Zebra Technologies Corporation Eltron Products 1001 Flynn Road Camarillo, CA 93012-8706 USA Phone: +1 (805) 579 1800 FAX: +1 (805) 579 1808 e-mail: sales@eltron.com Zebra Technologies, Europe Zebra House The Valley Centre, Gordon Road, High Wycombe Buckinghamshire HP13 6EQ, UK Phone: +44 (0) 1494 472872 FAX: +44 (0) 1494 450103 e-mail: eurosales@eltron.
