Datasheet

Page 3-8 S400/S600 Maintenance Manual 44895L Rev. 3 3/15/04
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Table 3-4. Troubleshooting Chart (Wrinkled Ribbon)
Symptom Diagnosis Action
Wrinkled ribbon.
Ribbon fed through printer
incorrectly.
Load ribbon correctly.
Incorrect darkness setting.
Set darkness to lowest setting possible
for good print quality.
Incorrect printhead
pressure or balance.
Set pressure to minimum needed.
Media not feeding
properly. Media walking
side to side.
Make sure media is running parallel to
main frame with balance adjustment.
Incorrect dual-tension
spindle setting.
Pull spindle end cap out when using wide
media to obtain normal (higher) tension.
Strip plate needs
adjusting.
Perform adjustments.
Ribbon supply spindle
tension needs adjusting.
Perform adjustments.
Printhead needs
realigning with platen
roller.
Perform adjustments.
Ribbon take-up spindle
tension needs adjusting.
Perform adjustments.
Table 3-5. Troubleshooting Chart (Jammed or Stuck Labels)
Symptom Diagnosis Action
In Peel-Off Mode, skewed
or stuck labels.
Label adhesive material
causing media movement
problems.
Perform maintenance and clean printer.
Media and liner not
properly aligned in printer.
Reload media. Adjust
power roller.
Label jam in rear area of printhead.
Upper media plate needs
cleaning.
Remove jam and clean
upper media plate.