=HEUD XiIIIPlus™ 3ULQWHUV Users Guide
Copyright ©2003 ZIH Corp. This copyrighted guide and the label printers described herein are owned by Zebra Technologies. All rights are reserved. Unauthorized reproduction of the guide or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. IBM® is a registered trademark of IBM Corporation. Adobe® and Acrobat® are registered trademarks of Adobe Systems Incorporated.
URSULHWDU\ 6WDWHPHQW This guide contains proprietary information of Zebra Technologies. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies. 3URGXFW ,PSURYHPHQWV Continuous improvement of products is a policy of Zebra Technologies.
Proprietary Statement Connect the equipment into an outlet on a circuit different than that to which the receiver is connected. Consult the dealer or an experienced Radio/TV technician for help. Note • This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to ensure compliance. Caution • Any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment.
Declaration of Conformity 'HFODUDWLRQ RI &RQIRUPLW\ I have determined that the Zebra printers identified as the XiIIIPlus Series 90XiIIIPlus, 96XiIIIPlus, 110XiIIIPlus, 140XiIIIPlus, 170XiIIIPlus, 220XiIIIPlus manufactured by: Zebra Technologies 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.A.
Declaration of Conformity Zebra XiIIIPlus Users Guide
:DUUDQW\ ,QIRUPDWLRQ (IIHFWLYH 'HFHPEHU All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship. 3ULQWHUV DQG 5HODWHG +DUGZDUH 3URGXFWV Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.
Warranty Information 3ULQWKHDGV Since printhead wear is part of normal operation, the original printhead is covered by a limited warranty as indicated below. Warranty period begins on purchase date. 3ULQWKHDG :DUUDQW\ 3HULRG Bar code label and receipt printer printheads 6 months Plastic card printer printheads 12 months To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center.
Warranty Information 3URGXFW :DUUDQW\ 3HULRG Pocket Eye® 1 year Software 1 month ZebraNet® Print Servers 3 years Defective product must be returned to Zebra for evaluation. In the event of notification of defect within the warranty period, Zebra will replace the defective item provided there had not been damage resulting from user abuse, modification, improper installation or use, or damage in shipping or by accident or neglect.
Warranty Information and questions, Zebra does not assume responsibility for any specific application to which any Products are applied, including, but not limited to, compatibility with other equipment. All statements, technical information, or recommendations relating to Zebra Products are based on tests believed to be reliable, but do not constitute a guaranty or warranty. Zebra’s maximum liability for warranty claims is limited to the invoice price of the Product claimed defective.
7DEOH RI &RQWHQWV Proprietary Statement Declaration of Conformity Warranty Information Preface ................................................v Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents 2 • Printer Setup and Calibration ...........................9 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Load the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Sensor Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3 • Labels and Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Ribbon Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents iv Zebra XiIIIPlus Users Guide
3UHIDFH This users guide provides all the information you need to operate the Zebra XiIIIPlus printer. Contents Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi About this Document . . . . . . . . . . . . . . . . . . . . vii Document Conventions . . . . . . . . . . . . . . . . . viii Related Documents . . . . . . . . . . . . . . . . . . . . . .
Preface Contacts &RQWDFWV You can contact Zebra Technologies at any of the following: Visit us at: www.zebra.com Our Mailing Addresses: =HEUD 7HFKQRORJLHV 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A Telephone: +1 847.634.6700 Fax: +1 847.913.8766 =HEUD 7HFKQRORJLHV (XURSH /LPLWHG Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone: +44 (0)1494 472872 Fax: +44 (0)1494 450103 6XSSRUW You can contact Zebra support at: Web address: www.zebra.
Preface About this Document $ERXW WKLV 'RFXPHQW The Zebra XiIIIPlus Users Guide contains these chapters and appendices: &K 1R 7LWOH &RQWHQW Warranty Information Warranty information on Zebra printers, related hardware, and supplies. 1 Introduction Unpack and inspect your printer. 2 Printer Setup and Calibration Set up your printer in the Tear-Off (default) Mode.
Preface Document Conventions 'RFXPHQW &RQYHQWLRQV The following conventions are used throughout this document to convey certain information: About this Chapter Sections This section lists and describes each main section of the chapter, including the initial page number of that section. These sections primarily serve as hyperlink components for the Adobe Acrobat.pdf version of this guide. Alternate Color (online only) Cross-references contain hot links to other sections in this guide.
Preface Document Conventions Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text. Example • Provides an example, often a scenario, to better clarify a section of text. Tools • Tells you what tools you need to complete a given task. Illustration Callout Instruction Illustration callout instructions are used when an illustration contains either information about a dialog box or step(s) to accomplish in a dialog box.
Preface Related Documents 5HODWHG 'RFXPHQWV In addition to the Zebra XiIIIPlus Users Guide, the following documents might be helpful references: ZPL II® Programming Guide Volume I (part number 45541L) and Volume II (part number 45542L). PrintServer II™ Installation and Users Guide (part number 45537L).
CHAPTER 1 ,QWURGXFWLRQ This chapter gives you an overview of the XiIIIPlus printer. Contents Unpack and Inspect the Printer . . . . . . . . . . . . . 2 Printer Overview . . . . . . . . . . . . . . . . . . . . . . . . 3 Components . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Unpack and Inspect the Printer 8QSDFN DQG ,QVSHFW WKH 3ULQWHU Make sure the printer is in good condition when you receive it. The instructions below outline what you need to do. ,QVSHFW WKH 3ULQWHU Use this list as a guide to inspect the printer. Check all exterior surfaces. Raise the media access door and inspect the media compartment. In case shipping is required, save the carton and all packing material. Contact your authorized Zebra reseller for instructions.
Introduction Printer Overview 3ULQWHU 2YHUYLHZ The printer controls are on the front panel. These controls are used to change print settings as needed for your application. This illustration shows the printer’s front panel. The numbered callouts are described in the table that follows the illustration. &DOORXW 'HVFULSWLRQ LCD shows printer status. Left oval decreases the value, answers 12, indicates 2)), or returns to the previous selection.
Introduction Printer Overview &DOORXW 'HVFULSWLRQ Right oval increases values, answers <(6, indicates 21, or moves to the next selection. PREVIOUS goes back one step. NEXT/SAVE moves one step or saves settings if used after SETUP/EXIT. SETUP/EXIT enters or leaves menu from the PRINTER READY display. Power light is green when power cord is connected and printer is turned On (I). 4 Take Label light flashes to remind you to take a label when the Peel option is used.
Introduction Components &RPSRQHQWV This illustration shows the side view of your printer. The callouts are identified in the table that follows. ! Important • Depending on the printer options you have selected, your printer may look slightly different. For more about printer options, go to www.zebra.com.
Introduction Components &DOORXW 'HVFULSWLRQ Printhead lever Ribbon take-up spindle Ribbon supply spindle Media supply guide Media supply hanger Rewind spindle (Optional) Spindle hook Tear-off bar Platen roller Snap plate Lower roller Media guide Dancer roller assembly (Selected models only) Ribbon dancer roller assembly (Selected models only) 3ULQWHU 2SWLRQV Your printer can have options including: Rewind Spindle Peel (Take Label) Sensors
Introduction Components 6WDQGDUG ,QWHUIDFHV Standard communication interfaces are: RS-232 serial data port Bi-directional parallel port USB 2.0 port (USB 1.0- and 1.1-compatible). For more information on the standard communication interfaces, see Standard Ports on page 38. 2SWLRQDO ,QWHUIDFHV The optional interfaces are: ZebraNet® PrintServer II, which enables the printer to be connected to 10Base-T Ethernet networks. Wireless Card Socket for wireless communication with the printer.
Introduction Components This illustration and the callout table that follows it identify the parts of the power cord. See Power Cord Specifications on page 110 for certification information.
CHAPTER 2 3ULQWHU 6HWXS DQG &DOLEUDWLRQ This chapter gives you step-by-step instructions to set up your printer and print a calibration label. Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . 10 Load the Printer . . . . . . . . . . . . . . . . . . . . . . 10 Sensor Adjustment . . . . . . . . . . . . . . . . . . .
Printer Setup and Calibration Before You Begin %HIRUH
Printer Setup and Calibration Before You Begin 7R ORDG WKH ODEHOV FRPSOHWH WKHVH VWHSV 1. Open the printhead. This illustration calls out the parts of the printer used when loading the labels. &DOORXW 'HVFULSWLRQ Printhead lever in open position. Media Guide Media back plate Optional media spindle (media hanger standard) 2. Slide the media guide away from the printer frame. You may need to loosen the media guide screw. 3. Put the roll of labels on the media hanger.
Printer Setup and Calibration Before You Begin The illustration below shows labels loaded in the prnter. The callouts show the labels and the parts of the printer described in the instructions. &DOORXW 'HVFULSWLRQ Printhead Media guide roller Labels 5. Feed the labels under the media guide roller and under the printhead. 6. Adjust the media supply guide so it is just touching the edge of the label. The labels should lie flat as shown in the illustration.
Printer Setup and Calibration Before You Begin 7. Are you using direct thermal labels? • If yes, close the printhead and go to To print a configuration label, complete these steps: on page 18. • If no, go to To make a ribbon leader, complete these steps: on page 13. ! Important • The label type determines whether ribbon is needed. Direct thermal labels do not need ribbon. Do not load ribbon with direct thermal labels. Thermal transfer labels do need ribbon.
Printer Setup and Calibration Before You Begin This acts as a ribbon leader. 7R ORDG WKH ULEERQ FRPSOHWH WKHVH VWHSV 1. Put the roll of ribbon on the ribbon spindle and push the core as far as it will go, until it is against the stop on the ribbon supply spindle. The callouts in the illustration below and the table that follows show the printer components used when loading the ribbon.
Printer Setup and Calibration Before You Begin &DOORXW 'HVFULSWLRQ 3 Top roller 4 Ribbon takeup spindle 2. Pull the ribbon leader up over the top roller, above the printhead. The callouts in the illustration and the table that follows show you the ribbon path.
Printer Setup and Calibration Before You Begin 3. Bring the leader and ribbon under the ribbon takeup spindle. Wrap the leader and ribbon around the spindle. Turn the spindle several times until the ribbon stays on the spindle. The callouts in the illustration below and the table that follows show the ribbon leader on the takeup spindle.
Printer Setup and Calibration Before You Begin 4. Close the printhead. The callouts in the illustration below and the table that follows show ribbon and labels loaded in the printer.
Printer Setup and Calibration Before You Begin 7R SULQW D FRQILJXUDWLRQ ODEHO FRPSOHWH WKHVH VWHSV 1. Connect the power cord to the printer. The power connection is at the back of the printer. Caution • For personal and equipment safety, always use an approved threeconductor power cord specific to the region or country intended for installation. This cord must utilize and IEC-320 female connector, and the appropriate regionspecific three-conductor grounded plug configuration. 2.
Printer Setup and Calibration Before You Begin The configuration label prints. ! Important • Your label may look different from the sample. The configuration label is a record of your printer settings. Keep the configuration label for baseline information on your printer when troubleshooting printing problems. 7. Did the label print? • Yes, a configuration label printed. Connect the printer to your computer system. Communication can be handled in many different ways.
Printer Setup and Calibration Before You Begin • No, a label did not print. Sensors out of position is a common cause of printing problems. 6HQVRU $GMXVWPHQW Adjust sensors only when the printer cannot detect the top of the label. The front panel LCD displays (5525 &21',7,21 3$3(5 287, even though there are labels loaded in the printer. 7UDQVPLVVLYH 6HQVRU The transmissive sensor consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor).
Printer Setup and Calibration Before You Begin 7R DGMXVW WKH XSSHU DQG ORZHU PHGLD VHQVRUV FRPSOHWH WKHVH VWHSV 1. Remove the ribbon (if ribbon is used). 2. Locate the upper media sensor. The upper media sensor eye is directly below the adjustment screw head. See the illustration for a simplified view of the media sensor. Callouts in the illustration are explained in the table that follows.
Printer Setup and Calibration Before You Begin The callout in the illustration below and the table that follows show the lower media sensor. 1 &DOORXW 'HVFULSWLRQ Lower media sensor 6. Position the lower media sensor by sliding it in its slot until it is directly under the upper media sensor 7R DGMXVW WKH EODFN PDUN VHQVRU The black mark sensor is in a fixed position and set from the front panel. Refer to Front Panel Controls on page 54 for instructions.
CHAPTER 3 /DEHOV DQG 3ULQW 0RGHV This chapter tells you about the label and print mode setups you can use. Contents Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Print Mode Choices . . . . . . . . . . . . . . . . . . . . .
Labels and Print Modes Label Types /DEHO 7\SHV Set up the printer to match the label, ribbon, and printer options you have chosen. If your label style or your printer options were different from those shown in To load the labels, complete these steps: on page 11, review the label styles and print modes in this chapter. Note • A calibration must be performed when the labels and ribbon (if used) are first installed in the printer, or when labels or ribbon are changed.
Labels and Print Modes Label Types &DOORXW 'HVFULSWLRQ Non-continuous label with hole. Non-continuous label with notch. Non-continuous labels on continuous liner with 0.07–0.16 in. (2–4 mm) gap between labels. Non-continuous labels on continuous liner with 0.07–0.16 in. (2–4 mm) gap between labels. Non-Continuous Black Mark labels Non-continuous black mark labels have black marks printed on the back of the liner material that indicate the start and end of each label.
Labels and Print Modes Print Mode Choices 3ULQW 0RGH &KRLFHV The options on your printer may let you set up additional print modes. See Front Panel Controls on page 54 to set up the printer front panel controls to match the print mode you are using. 7HDU 2II 0RGH See Load the Printer on page 10 to set up roll labels in Tear-Off Mode. 5HZLQG 0RGH Rewind Mode allows the labels to be wound on a core after printing. Note • Rewind Mode cannot be used with the cutter option for any 110XiIIIPlus.
Labels and Print Modes Print Mode Choices The callouts in the illustration and the following table identify the parts of the printer and rewind plate. 1 2 4 3 &DOORXW 'HVFULSWLRQ Rewind plate Lip Adjustable hook plate Slots 2. Position the rewind plate so the lip on the attached hook plate points down. 3. Insert the hook plate lip a short distance (1/2 in. or 13 mm) into the lower opening in the side plate. 4.
Labels and Print Modes Print Mode Choices 8. Load labels as shown in Load the Printer on page 10. 9. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past the printhead. Remove all labels from this portion to create a leader. 10. Remove the hook from the rewind spindle. If you are using a core, slide it onto the rewind spindle until it is flush against the guide plate. 11. Wind the label liner around either the 3 in. (76 mm) core or the rewind spindle. Reinstall the hook. 12.
Labels and Print Modes Print Mode Choices &DOORXW 'HVFULSWLRQ Media supply guide Labels Guide plate Spindle hook Rewind spindle Rewind plate 3HHO 2II 0RGH Peel-Off Mode advances one label at a time. The printer does not print another label until the first label is removed. The TAKE LABEL light flashes until the label is removed. The liner is wound on the rewind spindle, but the rewind plate is not used. 7R VHW XS WKH SULQWHU LQ 3HHO 2II 0RGH FRPSOHWH WKHVH VWHSV 1.
Labels and Print Modes Print Mode Choices 10. Close the printhead. The liner winds on the rewind spindle or core. The callouts in the illustration and table that follow show the printer and labels in Peel-off Mode.
Labels and Print Modes Print Mode Choices 5HZLQG 0RGH ZLWK &XWWHU 2SWLRQ Printers with the Cutter option can use the Rewind Mode, if you wish to print and save a roll of labels. A cutter, as its name suggests, is a rotating knife with a self-sharpening blade. The cutter is attached to the front of the printer. See www.zebra.com for more information about the cutter option. Note • The 110XiIIIPlus printers do not combine the rewind option with the cutter option.
Labels and Print Modes Print Mode Choices 13. If you are using a core, slide it onto the rewind spindle until it is flush against the guide plate. 14. Wind the label liner around either the 3 in. (76 mm) core or the rewind spindle. 15. Reinstall the hook. 16. Flip up the media supply guide. 17. Slide in the media guide and media supply guide so they just touch, but do not restrict, the edge of the roll. 18. Before closing the printhead, make sure: • The labels are positioned against the inside guides.
Labels and Print Modes Print Mode Choices &DOORXW 'HVFULSWLRQ Rewind spindle Guide plate Spindle hook Rewind plate Cutter 5HZLQG 6SLQGOH Rewind Mode and Peel-Off Mode use the rewind spindle. Label liner must be removed every time you change labels for the printer to work correctly. ! Important • It is not necessary to turn off the power to remove liner from the rewind spindle.
Labels and Print Modes Print Mode Choices 7R ORDG IDQIROG ODEHOV FRPSOHWH WKHVH VWHSV 1. Open the printhead. 2. Slide the media guide as far from the printer frame as possible. 3. How do you want to feed fanfold labels? • From the bottom slot in the printer body. The callouts in the illustration and table that follow show the printer and fanfold labels loaded through the bottom slot. . 1 2 3 • From the rear slot in the printer body.
Labels and Print Modes Print Mode Choices &DOORXW 'HVFULSWLRQ Printhead lever Media guide Fanfold labels Cutter option • If you do not have a cutter, go to Step 4, on page 35. • If you do have a cutter, feed the fanfold labels through the cutter. Caution • The cutter blade is sharp. Do not touch the blade with your fingers. 4. Slide in the media guide so it just touches, but does not restrict, the edge of the labels. 5. Close the printhead lever.
Labels and Print Modes Print Mode Choices 2 3 1 &DOORXW 'HVFULSWLRQ Rewind ribbon spindle knob Ribbon release bars Notch in ribbon supply spindle 2. While holding the ribbon take-up spindle, turn the knob clockwise until it stops. This causes the ribbon release bars to pivot down, easing the spindle’s grip on the wound ribbon. 3. Slide the ribbon off the ribbon take-up spindle.
CHAPTER 4 'DWD 3RUWV This chapter describes the standard communication ports on the XiIIIPlus printers. Contents Parallel Port. . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Ports Standard Ports 6WDQGDUG 3RUWV The different ports available to connect the XiIIIPlus printer to your computer or network include: Parallel Serial RS232 USB 3DUDOOHO 3RUW A standard 36-pin parallel connector (as shown below) is available at the back of the printer for connection to the data source. . Port selection for status information is determined by the channel sending the request. The parallel port can be set for bidirectional or unidirectional communication.
Data Ports Standard Ports The following table shows the pin configuration and function of a standard computerto-printer parallel cable. 3LQ &RQQHFWRUV 1 'HVFULSWLRQ nStrobe/HostClk 2–9 Data Bits 1–8 10 nACK/PtrClk 11 Busy/PtrBusy 12 PError/ACKDataReq 13 Select/Xflag 14 nAutoFd/HostBusy 15 Not used 16 & 17 Ground 18 +5 V @ 750 mA The maximum current draw may be limited by option configuration. 19–30 Ground 31 ninit 32 nFault/NDataAvail 33 & 34 Not used 35 +5 V through a 1.
Data Ports Standard Ports 6HULDO 3RUW Communication using the serial data port of the printer requires choosing the number of data and stop bits, parity, and handshaking. Default settings are 9600 baud, 8 data bits, 1 stop bit, no parity, and XON/XOFF. Parity applies only to data transmitted by the printer because the parity of received data is ignored. The values selected must be the same as those used by the host equipment connected to the printer.
Data Ports Standard Ports 6HULDO SLQ FRQILJXUDWLRQ The table below shows the pin configuration and function of the rear panel serial data connector on the printer.
Data Ports Standard Ports 56 ,QWHUIDFH &RQQHFWLRQV Note • Adapters are available from Zebra Technologies LLC. RS422/RS485 adapter, Zebra part number 33130 RS232 DB9 to DB 25 adapter, Zebra part number 33138 'LUHFW FRQQHFWLRQ WR D FRPSXWHU The printer is configured as Data Terminal Equipment (DTE). Note • The cable used to connect the printer to a computer must be a null modem (crossover) cable. To connect the printer to any other DTE devices, use a null modem cable.
Data Ports Standard Ports '% WR '% FRQQHFWLRQV An interface adapter is required (Zebra part number 33138) to connect the printer’s DB-9 interface to a DB-25 connector. A generic DB-25 adapter may also be used. The +5 VDC signal source would not be passed through a generic adapter. This illustration shows the connections required for the DB-9 to DB-25 interface.
Data Ports Standard Ports 0RGHP FRQQHFWLRQ When the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. See this illustration for the connections required for this cable. DTE (Printer) 2 3 4 5 DCE (Modem, etc.
Data Ports Standard Ports 56 56 ,QWHUFRQQHFWLRQV Caution • A qualified service technician must install a jumper on the main logic board at JP1, Pins 2 and 3 for the RS-422/RS-485 interface adapter to function properly. An interface adapter (Zebra part number 33130) is required to connect the printer’s RS-232 DB-9 interface to a host computer through an RS-422 or RS-485 interface. A generic DB-25 adapter can be used.
Data Ports Standard Ports The USB connection is shown in callout 1 of the illustration below. 1 &DOORXW 'HVFULSWLRQ USB port Note • Use a USB 2.0-certified compliant cable no longer than 15 feet or 5 m long. A 15 foot (5 m) USB cable is available from Zebra (Zebra part number 33011). 'DWD &DEOHV Data cables must be fully shielded and fitted with metal or metalized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise.
CHAPTER 5 0HPRU\ &DUGV This chapter describes the optional cards that can be used with the XiIIIPlus printer and gives instructions for installation. Contents PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . 48 CompactFlash Card . . . . . . . . . . . . . . . . . . . .
Memory Cards PCMCIA Card 3&0&,$ &DUG Caution • The printer electronics are susceptible to static discharge. Before proceeding, ground yourself to the printer to remove any existing static. See the instructions below to install the Type I- or Type II-compliant PCMCIA card. Note • The PCMCIA card is hot-swappable (it can be installed while the printer is On). 7R LQVWDOO WKH 3&0&,$ FDUG FRPSOHWH WKHVH VWHSV 1.
Memory Cards PCMCIA Card The printer is now ready to operate with the additional memory or font option. Note • Initialization of the PCMCIA card may take a few minutes; the PAUSE LED flashes while the card initializes. If the card is already initialized, the PAUSE LED flashes only once or twice.
Memory Cards CompactFlash Card &RPSDFW)ODVK &DUG CompactFlash cards are nonvolatile memory cards that store data even when the power to the printer is turned off. Caution • This procedure should only be performed by qualified service technicians. 7R LQVWDOO WKH 7\SH , FRPSOLDQW &RPSDFW)ODVK FDUG FRPSOHWH WKHVH VWHSV Caution • The printer electronics are susceptible to static discharge. Before proceeding, ground yourself to the printer to remove any existing static. 1.
Memory Cards CompactFlash Card &DOORXW 'HVFULSWLRQ Electronics cover Screws Channel Lip of cover 2. Remove the electronics cover by removing the two screws near the bottom. 3. Lift the electronics cover at the rear top corner as shown and pull the corner forward and up, then lift the cover up and away from the printer. 4. Insert the CompactFlash card into the card slot on the upper portion of the option board—the card can be inserted only one way and should snap into place.
Memory Cards CompactFlash Card Note • The CompactFlash card should be inserted with the back (unlabeled) side of the card facing out. 5. Reinstall the electronics cover by lowering the cover so the lip goes into the channel on the top of the printer. Secure the cover by reinstalling the two screws on the bottom of the cover. 6. Reconnect the printer AC power cord. 7. Press and hold CANCEL while turning the printer On (I). 8.
$SSHQGL[HV These appendixes explain using the front panel controls, troubleshooting your printer, choosing printer supplies, and caring for your printer. Contents Front Panel Controls . . . . . . . . . . . . . . . . . . . . 54 Specifications and Care. . . . . . . . . . . . . . . . . . 92 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . .
Appendixes Front Panel Controls )URQW 3DQHO &RQWUROV After you have installed the labels and ribbon and printed a configuration label, you can change your XiIIIPlus printer settings using the front panel controls. Basic information about using the front panel controls is included in this appendix. See Front Panel Lights on page 57, and Troubleshooting on page 120 for detailed information on the printer menu and on solving printing problems.
Appendixes Front Panel Controls . /&' 'LVSOD\ 'HVFULSWLRQ 3(50$1(17 Permanently saves the changes. Values are stored in the printer even when power is turned off. 7(0325$5< Saves the changes until you change them again or until power is turned off. &$1&(/ Cancels all changes from the time you pressed SETUP/ EXIT except the darkness and tear-off settings (if they were changed). /2$' '()$8/76 Loads the factory defaults. The factory defaults are shown on the following pages.
Appendixes Front Panel Controls 'HIDXOW SDVVZRUG YDOXH The default password value is 1234. The password can be changed using the ^KP (Define Password) ZPL II instruction or through ZebraLink™ WebView (ZebraNet® PrintServer II required). Note • Once the password has been entered correctly, it does not have to be entered again unless you leave Setup Mode using SETUP/EXIT, or if you turn the printer Off (O) and then reenter Setup Mode.
Appendixes Front Panel Controls )URQW 3DQHO /LJKWV /LJKW 6WDWXV ,QGLFDWHV POWER Off (O) The printer is off or power is not applied. On (I) The printer is on. Off Normal operation. Flashing (Peel-Off Mode only.) The label is available. Printing is paused until the label is removed. Off Normal operation—no printer errors. Flashing A printer error exists. Check the LCD for more information. Off Normal operation—ribbon (if used) is properly loaded.
Appendixes Front Panel Controls /LJKW 6WDWXV ,QGLFDWHV Off Normal operation. No data being received or processed. On Data processing or printing is taking place. No data is being received. DATA Note • If two operating conditions occur simultaneously (for example, one that causes a light to be on constantly and one that causes the same light to flash), the light flashes.
Appendixes Front Panel Controls )URQW 3DQHO /&' The LCD display is shown in the order it appears when using NEXT/SAVE to move through the front panel menu. PREVIOUS may be used to move backward in the menu. 3UHVV /&' 'HVFULSWLRQ 35,17(5 5($'< Adjusting Print Darkness: Press the right black oval to increase darkness. Press the left black oval to decrease darkness. Default: +4 Range: 0 to +30.0 '$5.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Adjusting Print Speed: Press the right black oval to increase print speed. 35,17 63((' Press the left black oval to decrease print speed. Default: 2 ips Range: 2 ips to +12 ips (depends on specific printer) Slower print speeds typically yield better print quality. Print speed changes take effect upon exiting the menu mode. Adjusting the Tear-Off Position: Each press of the black oval adjusts the tear-off position by four dot rows.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Setting Media Type: Press either black oval to display choices. Default: Continuous Selections: Continuous, non-continuous 0(',$ 7<3( This parameter tells the printer the type of media you are using. Selecting continuous media requires that you include a label length instruction in your label format (^LLxxxx if you are using ZPL or ZPL II).
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Selecting Print Method: Press either black oval to display choices. Default: Thermal transfer Selections: Thermal transfer, direct thermal 35,17 0(7+2' The print method parameter tells the printer the method of printing you wish to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon).
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Setting Maximum Length: To increase the value, press the right black oval. To decrease the value, press the left black oval. 0$;,080 /(1*7+ Default Range: The default and range of acceptable values vary depending on your printer’s configuration. Values are adjustable in 1 in. (25.4 mm) increments. Maximum length is used in conjunction with the calibration procedure.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Setting Early Warning: Press the right or left black oval to display other choices. Default: Media disabled, ribbon disabled, maintenance disabled ($5/< :$51,1* Selections: Media disabled, media enabled, ribbon disabled, ribbon enabled, maintenance disabled, maintenance enabled This parameter enables the printer to provide early warnings when labels or ribbons are running low or when the printhead needs to be cleaned.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ When the printer detects it is running low with less than 15% of the remaining labels or ribbons, :$51,1* 0(',$ /2: or :$51,1* 5,%%21 /2: appears on the LCD. If the alert function has been enabled, an alert is also sent. When the printhead is opened and then closed after a media or ribbon warning has been received, the LCD displays 0(',$ 5(3/$&(' or 5,%%21 5(3/$&('. Press the right black oval <(6 to clear the warning and rest the label counter.
Appendixes Front Panel Controls 3UHVV /&' /,67 %$5 &2'(6 'HVFULSWLRQ List Bar Codes: Press the right black oval to print a label listing all available bar codes in the printer. List Images: Press the right black oval to print a label listing all available images stored in the /,67 ,0$*(6 printer’s RAM, Flash memory, optional EPROM, or optional memory card.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Initialize Memory Card Caution • Perform this operation only when it is necessary to erase all previously stored information from the memory card. 1. Press NEXT/SAVE to bypass this function. If your printer is set to require a password, you are prompted to enter it. Enter the password and then press SELECT. )250$7 &$5' $ % 2.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Initialize Flash Memory Caution • Perform this operation only when it is necessary to erase all previously stored information from Flash memory. ,1,7 )/$6+ 1. To bypass this function, press NEXT/SAVE. 0(0 2. Press the right black oval to select <(6. If your printer is set to require a password, you are now prompted to enter it. 3. Enter the password and then press NEXT/SAVE. The LCD asks ,1,7,$/,=( )/$6+. 4. Press the right black oval <(6. 5.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Sensor Profile: 6(1625 352),/( 1. Press NEXT/SAVE to skip this standard calibration procedure and continue with the media and ribbon calibration parameter that follows. 2. Press the right black oval to start this standard calibration procedure and print a media sensor profile. See the media sensor profile below.
Appendixes Front Panel Controls 3UHVV /&' 0(',$ $1' 5,%%21 &$/,%5$7( 'HVFULSWLRQ This procedure is used to adjust the sensitivity of the media and ribbon sensors. Note • The procedure must be followed exactly as presented. All steps must be performed even if only one of the sensors requires adjustment. 1. Press NEXT/SAVE to skip the calibration procedure and continue with the host port selection parameters that follow. 2. Press the right black oval to start the calibration procedure.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ When 5(/2$' $// is displayed: — 5(/2$' $// 1. Open the printhead and pull the media forward until a label is positioned under the media sensor. 2. Reload the ribbon back into to its proper position. 3. Close the printhead. 4. Press the right black oval to continue. 0(',$ $1' 5,%%21 &$/,%5$7( The printer does a calibration equivalent to pressing CALIBRATE; during this process, the printer determines the label length. The process is now complete.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Setting Baud: Press the right or left black oval to display other choices. Default: 9600 %$8' Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400, 57600, 115200 The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Setting Host Handshake: Press the right or left black oval to display other choices. Default: XON/XOFF +267 +$1'6+$.( Selections: XON/XOFF, RTS/CTS, DTR/DSR The handshake protocol of the printer must match the handshake protocol of the host computer for proper communications to take place. Select the handshake protocol that matches the one being used by the host computer.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Setting Network ID: 1(7:25. ,' 1. Press the left black oval to move to the next digit position. 2. Press the right black oval to increase the value of the digit. Default: 000 Range: 000–999 Network ID is used to assign a unique number to a printer used in an RS-422/RS-485 network. This gives the host computer the means to address a specific printer. If the printer is used in an RS-422/ RS-485 network, you must select a network ID number.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Setting Communications Mode: Press the right or left black oval to display other choices. Default: Normal mode Selections: Normal mode, diagnostics &20081,&$ 7,216 The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Control Prefix Character: &21752/ 35(),; 1. Press the left black oval to move to the next digit position. 2. Press the right black oval to increase the value of the digit. Default: 7E (tilde—displayed as a black square) Range: 00–FF The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II control instruction. Note • Do not use the same hex value for the control, format, and delimiter character.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Delimiter Character: '(/,0,7(5 &+$5 1. Press the left black oval to move to the next digit position. 2. Press the right black oval to increase the value of the digit. Default: 2C (comma) Range: 00–FF The delimiter character is a 2-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. See the ZPL II Programming Guide Volume I for more information.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Media Power Up: Press the right or left black oval 0(',$ 32:(5 to display the choices.This sets the action of the labels when the printer is turned on. 83 Default: Calibration Selections: Feed, Calibration, Length, and No Motion Calibration: Determines the length of the label Length: In Continuous Mode, feeds the last stored label length No Motion: Labels do not move. Feed: Feeds one label to the first registration point.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Backfeed Sequence: Press the right or left black oval to display other choices. Default: Default (90%) %$&.)((' Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, off This parameter establishes when and how much label backfeed occurs after a label is removed or cut in Peel-Off, Cutter, and Applicator Modes. It has no effect in Rewind or Tear-Off Modes.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Adjusting Left Position: The displayed value represents dots. 1. Press the left black oval to move the cursor. /()7 326,7,21 2. Press the right black oval to change between + and to increase the value of the digit. Default: 0000 Range: –9999 to +9999 3. For a negative value, enter the value before changing to the minus sign.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Setting the Head Resistor Value: Caution • Do not set the value higher than that shown on the printhead. Setting a higher value may damage the printhead. +($' 5(6,6725 1. Press the left black oval to move to the next digit position. 2. Press the right black oval to increase the value of the digit. Caution • This parameter should be changed only by qualified service personnel.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Setting the Verifier Port: Press the right or left black oval to display other choices. Default: Off Selections: Off, VER-RPRNT, VER-THRUPUT 9(5,),(5 3257 The auxiliary port is used to determine how the printer reacts to the online verifier. The three operating conditions for this port are: OFF: The verifier port is off. VER-RPRNT ERR: Label reprinted if verifier detects an error.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Setting the Applicator Port: Press the right or left black oval to display other choices. Default: Off Selections: Off, mode 1, mode 2, mode 3, mode 4 $33/,&$725 3257 Determines the action of the verifier port. Off: The applicator port is off. Mode 1: Asserts the ~END_PRINT signal low while the printer is moving the label forward. Mode 2: Asserts the ~END_PRINT signal high while the printer is moving the label forward.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Start Print Signal: Press the right or left black oval to display other choices. 67$57 35,17 Default: Pulse Mode 6,* Selections: Pulse Mode, Level Mode This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer. In Pulse Mode, labels print when the signal transitions from HIGH to LOW. In Level Mode, labels print as long as the signal is asserted LOW.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ Resynch Mode: Press the right or left black oval to display other choices. Default: Feed Mode Selections: Feed Mode, Error Mode 5(6<1&+ 02'( This parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected. Feed Mode—If the label top is not where expected, the printer feeds a blank label to find the label top position.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ :(% 6 0(',$ 6 5,%%21 6 7$.( /$%(/ These parameters are automatically set during the calibration procedure. They should be changed only by a qualified service technician. See the maintenance manual for more information on these parameters. Press NEXT/SAVE to scroll through these parameters. 0$5. 0(' 6 0(',$ /(' 5,%%21 /(' 0$5. /(' 5,%%21 /(' 0$5.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ LCD Adjustment: /&' $'-867 1. Press the left black oval to move the cursor. 2. Press the right black oval to change between + and to increase the value of the digit. Range: 00–19 This parameter allows you to adjust the contrast of your LCD if it is difficult to read. Format Convert: Press the right or left black oval to display other choices.
Appendixes Front Panel Controls 3UHVV /&' 'HVFULSWLRQ 57& '$7( RTC (Real-time clock) Date: This parameter allows you to set the date following the convention selected in ,'/( ',63/$<. 1. Press the left black oval to move to the next digit position. 2. Press the right black oval to increase the value of the digit. 57& 7,0( RTC (Real-time clock) Time: This parameter allows you to set the time following the convention selected in ,'/( ',63/$<. 1.
Appendixes Front Panel Controls =HEUD1HW 3ULQW6HUYHU ,, 2SWLRQ 'LVSOD\ These menu options displays only if you have a ZebraNet® PrintServer II installed. 3UHVV /&' ([SODQDWLRQ IP Resolution: Press the right or left black oval to display other choices. ,3 5(62/87,21 Default: Dynamic Selections: Dynamic, permanent Depending on the selection, allows either the user (permanent) or the server (dynamic) to select the IP address. For more information, see PrintServer II™ Installation and Users Guide.
Appendixes Front Panel Controls 3UHVV /&' ([SODQDWLRQ IP Address: ,3 $''5(66 1. Press the left black oval to move to the next digit position. 2. Press the right black oval to increase the value of the digit. This parameter allows you to select the IP address if permanent was chosen in ,3 5(62/87,21. (If dynamic was chosen, the user cannot select the address.) For more information, see PrintServer II™ Installation and Users Guide. 68%1(7 0$6.
Appendixes 3UHVV /&' ([SODQDWLRQ Selecting the Display Language: Press the right or left black oval to display other choices. /$1*8$*( Default: English Selections: English, Spanish, French, German, Italian, Norwegian, Portuguese, Swedish, Danish, Spanish 2, Dutch, Finnish, Japanese This parameter allows you to change the language used on the LCD. You have now completed the entire configuration and calibration sequence.
Appendixes Specifications and Care 6SHFLILFDWLRQV DQG &DUH This appendix describes the specifications for your printer and tells you how to keep it in good condition. 6WDQGDUG ;L,,,3OXV )HDWXUHV Note • Printer specifications are subject to change without notice. Thermal transfer and direct thermal printing DRAM 16 MB USB 2.0 Port Real-time Clock Advanced Counter 3ULQW 0RGHV Four different print modes can be used, depending on the printer options purchased.
Appendixes Specifications and Care Automatic virtual input buffer management Format inversion Mirror image printing Four-position field rotation (0°, 90°, 180°, 270°) Slew command Controlled via mainframe, mini-computer, PC, portable data terminal Programmable quantity with print, pause, and cut control Communicates in printable ASCII characters Error-checking protocol Status message to host upon request Serialized fields In-spec OCR-A and OCR-B UPC/EAN User-programmable passwo
Appendixes Specifications and Care MaxiCode Micro PDF MSI PDF-417 (2-dimensional bar code) PLANET code Plessey POSTNET QR-Code RSS code Standard 2 of 5 TLC 39 UPC-A, UPC-E, UPC extensions *HQHUDO 6SHFLILFDWLRQV The tables below give the general specifications for the printer by model number. ;L,,,3OXV ;L,,,3OXV DQG ;L,,,3OXV 'LPHQVLRQV ;L,,,3OXV ;L,,,3OXV ;L,,,3OXV Height 15.5 in. (393.7 mm) 15.5 in. (393.7 mm) 15.5 in (393.7 mm) Width 9.15 in. 9.15 in.
Appendixes Specifications and Care ;L,,,3OXV ;L,,,3OXV DQG ;L,,,3OXV 'LPHQVLRQV ;L,,,3OXV ;L,,,3OXV ;L,,,3OXV Height 15.5 in. (393.7 mm) 15.5 in. (393.7 mm) 15.5 in (393.7 mm) Width 11.5 in. 13.15 in. (283.2 mm) (334.4 mm) 15.65 in. (397.5 mm) 19.5 in. 19.5 in. (495.3 mm) (495.3 mm) 19.5 in. (495.3 mm) 55 lb. (25 kg) 67 lb. (30.5 kg) 72 lb. (32.
Appendixes Specifications and Care (OHFWULFDO 6SHFLILFDWLRQV 3RZHU ;L,,,3OXV ;L,,,3OXV ;L,,,3OXV General 90–264 VAC; 48–62 Hz 90–264 VAC; 48–62 Hz 90–264 VAC; 48–62 Hz 121 W 121 W 180 W 20 W 20 W 20 W Power consumption printing PAUSE test at slowest speed Printer idle 3RZHU ;L,,,3OXV ;L,,,3OXV ;L,,,3OXV General 90–264 VAC; 48–62 Hz 90–264 VAC; 48–62 Hz 90–264 VAC; 48–62 Hz 180 W 220 W 269 W 19 W 19 W 20 W Power consumption printing PAUSE test at slowest speed P
Appendixes Specifications and Care 7HPSHUDWXUH IRU 3ULQWHU 2SHUDWLRQ DQG 6WRUDJH (QYLURQPHQW 0RGH 7HPSHUDWXUH Operation Thermal Transfer 41° to 104° F 5° to 40° C Direct Thermal 32° to 104° F 0° to 40° C Storage Thermal Transfer or –40° to 140°F Direct Thermal –40° to 60° C 5HODWLYH +XPLGLW\ IRU 3ULQWHU 2SHUDWLRQ DQG 6WRUDJH (QYLURQPHQW 5HODWLYH +XPLGLW\ Operating 20% to 85% non-condensing Storage 5% to 85% non-condensing 3ULQW 6SHFLILFDWLRQV E\ 0RGHO Refer to the key and the tables t
Appendixes Specifications and Care ;L,,,3OXV 6SHFLILFDWLRQ ;LIII3OXV ;LIII3OXV ;LIII3OXV Printhead resolution 203 dots/inch 300 dots/inch (8 dots/mm) (12 dots/mm) 600 dots/inch (24 dots/mm) 0.0033 in. × 0.0039 in. (0.84 mm × 0.100 mm) 0.0016 in. × 0.0016 in. (0.042 mm × 0.042 mm) Dot size (width × 0.0049 in. × length) 0.0049 in. (0.125 mm × 0.125 mm) 98 First dot location 0.10 in. ±0.035 in. 0.023 in. ± 0.035 in. (measured from (2.5 mm ± 0.89 mm) (0.6 mm ± 0.
Appendixes Specifications and Care ;L,,,3OXV DQG ;L,,,3OXV 6SHFLILFDWLRQ ;L,,,3OXV ;L,,,3OXV Printhead resolution 300 dots/inch 600 dots/inch (12 dots/mm) (24 dots/mm) Dot size (width × 0.0033 in. × 0.0039 in. length) (0.084 mm × 0.100 mm) 0.0016 in. × 0.0016 in. First dot location 0.023 in. ± 0.035 in. (measured from (0.6 mm ± 0.89 mm) inside media edge) 0.023 in.± 0.035 in. Maximum print width 3.4 in. (86 mm) 3.29 in. (81 mm) Selectable Print Speeds (inches per second) 2.
Appendixes Specifications and Care ;L,,,3OXV ;L,,,3OXV DQG ;L,,,3OXV 6SHFLILFDWLRQ ;LIII3OXV ;LIII3OXV ;LIII3OXV Printhead resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) 203 dots/inch (8 dots/mm) 0.0033 in. × 0.0039 in. (0.84 mm × 0.100 mm) 0.0049 in. × 0.0049 in. (0.125 mm × 0.125 mm) Dot size (width × 0.0049 in. × length) 0.0049 in. (0.125 mm × 0.125 mm) First dot location 0.10 in. ±0.035 in. 0.10 in. ± 0.035 in. 0.10 in. ± 0.035 in. (measured from (2.
Appendixes Specifications and Care 5LEERQ 6SHFLILFDWLRQV E\ 0RGHO Note • Match the ribbon to the label width and printhead width you are using. Ribbon must be wound with the coated side out. Ribbon should be at least as wide as the labels to protect the printhead from excessive wear.
Appendixes Specifications and Care ;L,,,3OXV DQG ;L,,,3OXV 6SHFLILFDWLRQV ;LIII3OXV ;LIII3OXV Printhead resolution 300 dots/inch (12 dots/mm) 600 dots/inch (24 dots/mm) Ribbon width Minimum 0.79 in. (20 mm) 0.79 in. (20 mm) Ribbon width Maximum 3.40 in. (87 mm) 3.40 in. (87 mm) Standard length with 984 ft. (300 m) 984 ft. (300 m) 1476 ft. (450 m) 1476 ft. (450 m) Ribbon core inside diameter 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) Maximum ribbon roll outside diameter 3.2 in.
Appendixes Specifications and Care 6SHFLILFDWLRQV ;LIII3OXV ;LIII3OXV ;LIII3OXV Standard length with 3:1 label to ribbon ratio 1476 ft. (450 m) 1476 ft. (450 m) 1476 ft. (450 m) Ribbon core inside diameter 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) Maximum ribbon 3.2 in. (81.3 mm) roll outside diameter 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) /DEHO 6SHFLILFDWLRQV XiIIIPlus printers need the correct size and type of labels for best performance.
Appendixes Specifications and Care J Maximum Q Preferred 6SHFLILFDWLRQV ;L,,,3OXV ;L,,,3OXV ;L,,,3OXV Minimum label length 0.7 in. (18 mm) T 0.7 in. (18 mm) T 0.7 in. (18 mm) T 0.5 in.(13 mm) P 0.5 in.(13 mm) P 0.5 in. (13 mm) P 1.5 in. (38 mm) C 1.5 in. (38 mm) C 1.5 in.(38 mm) C 0.25 in.(6 mm) R 0.25 in. (6 mm) R 0.25 in. (6 mm) R Total media width (label + liner, if any) 0.79″ (20 mm) F 4.5″(114 mm)J 0.79″ (20 mm) F 4.5″(114 mm)J 0.79″ (20 mm) F 4.
Appendixes Specifications and Care 6SHFLILFDWLRQV ;L,,,3OXV ;L,,,3OXV ;L,,,3OXV Maximum internal 8.0″ × 4.5″ × 4.5″ fanfold media pack (20 mm × 114 mm size (label + liner) × 114 mm) L×W×H 8.0″ × 5.5″ × 4.5″ (203 mm × 40 mm × 114 mm) 8.0″ × 7.1″ × 4.5″ (203 mm × 180 mm × 114 mm) Ticket/tag sensing notch L × W 0.12 in.× 0 .25 in. 0.12 in. × 0 .25 in. 0.12 in. × 0 .25 in. (3 mm) × (6 mm) (3 mm) × (6 mm) (3 mm) × (6 mm) Ticket/tag sensing hole diameter 0.125 in.
Appendixes Specifications and Care /DEHO 6SHFLILFDWLRQV ;L,,,3OXV ;L,,,3OXV ;L,,,3OXV ;L,,,3OXV DQG ;L,,,3OXV 3ULQWHUV ! Important • Media registration and minimum label length are affected by label type and width, ribbon type, print speed, and printer mode of operation. Performance improves as these factors are optimized. Zebra recommends qualifying any application with thorough testing. /DEHO 6SHFLILFDWLRQ .
Appendixes Specifications and Care 6SHFLILFDWLRQV ;L,,,3OXV ;L,,,3OXV Total thickness (includes liner, if any) 0.003 in. (0.076 mm) F 0.003 in. (0.076 mm) F 0.012 in. (0.305 mm) J 0.012 in. (0.305 mm) J Cutter maximum fullwidth media thickness 0.014 in. (0.35 mm) 0.014 in. (0.35 mm) Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm) Maximum roll diameter 8.0 in. (203 mm) Interlabel gap Preferred interlabel gap 8.0 in. (203 mm) 0.079 in. (2 mm) F 0.079 in. (2 mm) F 0.
Appendixes Specifications and Care ;L,,,3OXV DQG ;L,,,3OXV %ODFN 0DUN 6HQVLQJ 2QO\ 6SHFLILFDWLRQV ;L,,,3OXV ;L,,,3OXV Mark length (measuring 0.12 in. (3 mm) F parallel to label or tag 0.43 in. (11 mm) J edge) 0.12 in. (3 mm) F Mark width (measuring to perpendicular label/ tag edge) 0.43 in. (11 mm) 0.43 in. (11 mm) Full media width Full media width Marks must be located within 0.040 in. (1 mm) of the inside media edge. Marks must be located within 0.040 in.
Appendixes Specifications and Care 6SHFLILFDWLRQV ;L,,,3OXV ;L,,,3OXV Cutter maximum full-width media thickness 0.009 in. (0.23 mm) 0.007 in. (0.18 mm) 0.005 in.(0.14 mm) Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm) 3 in. (76 mm) Maximum roll diameter 8.0 in. (203 mm) 8.0 in. (203 mm) 8.0 in.(203 mm) Inter-label gap 0.079 in. (2 mm) F 0.079 in. (2 mm) F 0.079 in. (2 mm) F 0.118 in. (3 mm) J 0.118 in. (3 mm) J 0.118 in.
Appendixes Specifications and Care ;L,,,3OXV DQG ;L,,,3OXV %ODFN 0DUN 6HQVLQJ 2QO\ 6SHFLILFDWLRQV ;L,,,3OXV Mark length 0.12 in. (3 mm) F (measuring parallel 0.43 in. (11 mm) J to label or tag edge) ;L,,,3OXV ;L,,,3OXV 0.12 in. (3 mm) F 0.12 in. (3 mm) F 0.43 in. (11 mm) J 0.43 in. (11 mm) J Mark width (measuring to perpendicular label/tag edge) 0.43 in. (11 mm) F 0.43 in. (11 mm) F 0.43 in.
Appendixes Specifications and Care 1 &DOORXW 2 3 4 'HVFULSWLRQ AC power plug for your country 3-conductor HAR cable IEC 320 connector Neutral earth live in contact view The AC power plug and IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown below.
Appendixes Specifications and Care 3ULQWHU &DUH Cleaning your printer regularly maintains print quality and may extend the life of the printer. 5RXWLQH 3URFHGXUHV The recommended cleaning schedule is shown in the table below. See the following pages for specific procedures. Caution • Use only the cleaning agents indicated. Zebra Technologies is not responsible for damage caused by any other fluids being used on this printer.
Appendixes Specifications and Care ([WHULRU Caution • Do not use harsh or abrasive cleaning agents or solvents. Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or desktop cleaner sparingly, as needed. ,QWHULRU After every four rolls of labels, inspect the inside of the printer. Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer.
Appendixes Specifications and Care 7R FOHDQ WKH SULQWKHDG FRPSOHWH WKHVH VWHSV 1. Open the printhead. 2. Remove the labels and ribbon (if loaded). 3. Moisten an applicator tip with solvent and wipe along the print elements from end to end. (The print elements are on the brown strip just behind the chrome strip on the printhead.) Allow a few seconds for the solvent to evaporate. 4. Rotate the platen roller and clean thoroughly with solvent and an applicator. 5.
Appendixes Specifications and Care .
Appendixes Specifications and Care 6QDS 3ODWH Clean the snap plate when label adhesive or a label is stuck to the underside of the snap plate. 7R FOHDQ WKH VQDS SODWH FRPSOHWH WKHVH VWHSV 1. Insert a small-blade screwdriver or similar tool into the loop on the left side of the snap plate. The illustration callouts show the loops and snap plate, as identified in the table following the illustration. .
Appendixes Specifications and Care 7. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate into the two slots of the media path. 8. Slide the snap plate toward you. 9. Press down on the loops to lock the snap plate into place. &XWWHU If the cutter is not cutting the labels cleanly, or if the cutter jams with labels, clean the cutter. Caution • Turn the AC power switch Off (O) and unplug the power cord. The cutter blade is sharp. Do not rub the blade with your fingers.
Appendixes Specifications and Care )XVH 5HSODFHPHQW ;L,,,3OXV ;L,,,3OXV ;L,,,3OXV ;L,,,3OXV DQG ;L,,,3OXV ! Important • The 110XiIIIPlus fuse can be replaced only by an authorized service technician. Caution • Turn the AC power switch Off (O) and remove the power cord before performing this procedure. The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V.
Appendixes Specifications and Care &DOORXW 'HVFULSWLRQ AC power entry module Small-blade screwdriver 2. Remove the faulty fuse and install a new fuse in the in-circuit position as shown. If you use the spare fuse, be sure to order a replacement fuse from your Zebra distributor. The illustration callouts and the table that follows identify the parts of the fuse holder.
Appendixes Troubleshooting 7URXEOHVKRRWLQJ If there is an error condition on the printer or the labels are not printing or advancing correctly, review the checklist below. What type of labels are you using? Review the types of label and the print modes, see Labels and Print Modes on page 23. Review the label- and ribbon-loading illustrations, starting with Load the Printer on page 10. Check the position of the media sensor and move if necessary, as shown in Sensor Adjustment on page 20.
Appendixes Troubleshooting 7R DGMXVW SULQWKHDG SUHVVXUH FRPSOHWH WKHVH VWHSV Note • Printhead life can be maximized by using the lowest pressure that produces the desired print quality. 1. Print some labels at 2.4 in. (61 mm) per second by running the PAUSE Self Test described in To perform a PAUSE self test, complete these steps: on page 134. 2. While printing labels, lower the darkness setting using the front panel controls until a gray level of printing is seen. 3.
Appendixes Troubleshooting 0HGLD DQG 5LEERQ 6HQVRU &DOLEUDWLRQ Note • Before you begin this procedure, make sure that the maximum length is set to a value 1 in. (25.4 mm) greater than the length of the labels you are using. If the maximum length is set to a lower value, the calibration process assumes that continuous media is in the printer. See Labels and Print Modes on page 23 for more information. Media and ribbon sensor calibration is one of the most common adjustments to the printer settings.
Appendixes Troubleshooting /&' (UURU &RQGLWLRQV The LCD displays messages when there is an error condition. The error messages are listed below with the most likely causes and their solution. (UURU &RQGLWLRQ 5LEERQ 2XW &DXVH 6ROXWLRQ Thermal Transfer Mode, ribbon is not Load the ribbon correctly, following loaded or is loaded incorrectly. directions in To load the ribbon, complete these steps: on page 14. Thermal Transfer Mode, ribbon is loaded but the ribbon sensor is not sensing the ribbon.
Appendixes Troubleshooting &DXVH 6ROXWLRQ Media Sensor does not match labels. Using the front panel controls, check the sensor type to ensure that the correct one is used for the labels loaded. Calibrate the printer. (UURU &RQGLWLRQ²+HDG 2SHQ &DXVH 6ROXWLRQ The printhead is not fully closed. Close the printhead. (UURU &RQGLWLRQ²+HDG (OHPHQW %DG ! Important • Does not apply to the 110XiIIIPlus printers.
Appendixes Troubleshooting :DUQLQJ²+HDG 7RR +RW Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool. &DXVH 6ROXWLRQ The printhead is over temperature. Printing automatically resumes when the printhead elements cool to an acceptable operating temperature. :DUQLQJ²&OHDQ +HDG 1RZ &DXVH 6ROXWLRQ The printhead requires cleaning. See To clean the printhead, complete these steps: on page 114 and clean the printhead.
Appendixes Troubleshooting :DUQLQJ²+HDG &ROG Caution • An improperly connected cable can cause this warning. The printhead is hot and can cause severe burns. Allow the printhead to cool. &DXVH The printhead is under temperature. Printhead data cable is not properly connected. 6ROXWLRQ Continue printing while the printhead reaches the correct operating temperature. If the error remains, the environment may be too cold for proper printing. Relocate the printer to a warmer area.
Appendixes Troubleshooting 2XW RI 0HPRU\ &DXVH 6ROXWLRQ There is not enough memory to perform the function shown on the second line of the error message. Shut off the printer to clear memory and try to print again. If the error recurs, there is insufficient memory for the label length, downloaded fonts or graphics, and images. Ensure that the device, such as Flash memory or PCMCIA card, is installed and not write-protected or full.
Appendixes Troubleshooting &DXVH 6ROXWLRQ The printhead is dirty. Clean the printhead according to the instructions To clean the printhead, complete these steps: on page 114. There is light printing (or no printing) The toggle pressure needs to be adjusted. on the left or right side of the label or Follow the printhead pressure adjustment the printed image is not sharp. instructions in Printhead Adjustment on page 120.
Appendixes Troubleshooting :ULQNOHG 5LEERQ &DXVH 6ROXWLRQ The ribbon is not loaded correctly. Load the ribbon correctly. See To load the ribbon, complete these steps: on page 14. The darkness setting is incorrect. Set the darkness to the lowest possible setting for good print quality. Incorrect printhead pressure or balance. Set the pressure to the minimum required for good print quality. See Printhead Adjustment on page 120. The labels are not feeding correctly.
Appendixes Troubleshooting &RPPXQLFDWLRQV A label format was sent to the printer but not recognized. The DATA light does not flash. &DXVH 6ROXWLRQ Check the printer driver or software communications settings (if applicable). The communication parameters are incorrect. If you are using serial communication, check the serial port setting in the front panel menu. See Front Panel Controls on page 54. Make sure you are using the correct communication cable. See USB 2.
Appendixes Troubleshooting A label format was sent to the printer but not recognized. The DATA light flashes but no printing occurs. &DXVH 6ROXWLRQ The prefix and delimiter characters set Verify the prefix and delimiter characters. in the printer do not match the ones in See Front Panel Controls on page 54 for the the label format. requirements. Ensure that ZPL is being used. Incorrect data is being sent to the printer. Check the communication settings on the computer.
Appendixes Troubleshooting $GGLWLRQDO 3ULQWHU 6HOI 7HVWV These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer. Each self test is enabled by pressing a specific front panel key or combination of keys while turning the POWER On (I). Keep the key(s) depressed until the DATA light turns off. When the POST is complete, the selected self test starts automatically.
Appendixes Troubleshooting A configuration label prints. The printer configuration can be changed by performing a calibration procedure. See To print a configuration label, complete these steps: on page 18 for further information about the configuration procedure.
Appendixes Troubleshooting 3$86( 6HOI 7HVW This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies. See the sample printout below. 7R SHUIRUP D 3$86( VHOI WHVW FRPSOHWH WKHVH VWHSV 1. Turn off the printer. 2. Press and hold PAUSE while turning the power On (I). Hold PAUSE until the Data light turns off. • The initial self test prints 15 labels at 2.4 in. (61 mm) per second (1 in. or 25.
Appendixes Troubleshooting )((' 6HOI 7HVW This test helps you choose the best darkness setting for your printer. 7R SHUIRUP D )((' VHOI WHVW FRPSOHWH WKHVH VWHSV 1. Turn off the printer. 2. Press and hold FEED while turning the power On (I). Hold FEED until the Data light turns off. This self test prints out a series of labels like the one below at various darkness settings higher and lower than the darkness value shown on the configuration label.
Appendixes Troubleshooting )((' DQG 3$86( 6HOI 7HVW Performing this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. 7R SHUIRUP D )((' DQG 3$86( VHOI WHVW FRPSOHWH WKHVH VWHSV 1. Turn off the printer. 2. Press and hold FEED and PAUSE while turning the power On (I). Hold FEED and PAUSE until the DATA light turns off. No labels print at the end of this test.
,QGH[ A about this document vii adjustments printhead pressure, 121 upper media sensor, 21 applicator port setting, 83 configuration calibration sequence, 59–91 password-protected parameters, 55 setup mode, 54 contacts vi continuous media, 25 control prefix setting, 76 B D backfeed setting, 79 bar codes (specifications), 93 baud setting, 72 black mark sensor positioning, 22 damage (reporting), 2 darkness setting, 59 data bits setting, 72 default gateway setting, 90 delimiter character setting, 77 docu
Index format prefix setting, 76 front panel lights, 57 fuse replacement, 118 H head resistor value setting, 81 head test count setting, 80 host handshake setting, 73 I idle display setting, 87 initialize card setting, 67 initialize flash memory setting, 68 inspection, 2 interconnections RS-232, 42 IP settings address, 90 protocols, 89 resolution, 89 M maximum length setting, 63 media and ribbon calibrate setting, 70 media loading Peel-Off Mode, 29 Rewind Mode, 26, 31 Tear-Off Mode, 26 media sensor posit
Index print width setting, 62 printer configuration, 91 diagnostics, 131–136 protocol setting, 73 R related documents x removal of label liner, 33 reporting damage, 2 resynch mode setting, 85 ribbon removal, 35 ribbon length setting, 65 RS-232 interconnections, 42 RS-422/RS-485 interconnections, 45 RTC settings date, 88 time, 88 S save changes setting, 91 self tests additional printer self tests, 132 CANCEL, 132 Communications Diagnostics Test, 136 FEED and PAUSE, 136 FEED, 135 PAUSE, 134 power-on, 131 s
140 Zebra XiIIIPlus Users Guide
3ULQWHU 6RIWZDUH DQG )LUPZDUH /LFHQVH $JUHHPHQW YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND.
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