Service manual

Printer Information Utility

The Printer Information utility is a proprietary service program intended for Zebra authorized

customers and service organizations. The utility also includes Help files describing the functions and

connection methods. The utility automates functions available through the EPL2 printer

programming language. It is used to:

Re-set printhead life when printheads are replaced

Set the printer’s serial number into a new main printer PCBA.

Set the units for odometer display in Inches or Millimeters.

Print a printer and printhead life information summary.

Preparations

A Windows™ based PC (Windows 95, 98, ME, 2000 or NT4)

Pre-Install USB aware printer drivers to enable automatic USB printer detection.

Tools:

Printer Information Utilities Installation File:

PrinterInformation.exe

The utility loads as a self extracting and installing Windows program.

An interface cable for the one of the available and supported interface ports:

Parallel (LPT1 or LPT2)

Serial (RS-232 COM1-COM4)

USB

Ethernet (10BASE-T UTP RJ-45 connection. Auto senses IEEE- 802.3, Ethernet II,

IEEE- 802.2, and IEEE 802.2/SNAP frame formats)

Connecting to the Printer

1. Connect the printer to the desired PC interface: parallel, serial, USB or Ethernet.

2. Start the Printer Infomation utility.

3. In the Printer menu, select Add or Auto-Detect for connecting to the printer via the USB or

Ethernet interfaces. Choose the printer’s interface, serial or parallel. With the Auto-Detect, the

printer will appear in the printer listings.

4. The printer name may be changed with the Modify selection in the Printer menu.

Printing Status Labels

1. Select the Print in the Printer menu and chose from: Test Page (Printer Status / Dump

Mode Label), Odometers (active printhead and printer odometer readings), and Head

History (Prints all printhead odometer memory stored readings (up to 10) and the printer

odometer reading).

Setting the Odometer Display

1. In the Tools menu, select Options to change the odometer unit between millimeters and

inches.

980428-157 Rev. 1 Prelim. 73