Service manual

Cleaning the Media Path
Keep the inside of your printer clean as needed, by using a brush, vacuum or air blower along the
media path (except the print head).
If a label jams inside the printer, remove the label and any adhesive residue immediately. Adhesive
may spread throughout the printer's media path if not completely removed. Many adhesive are
permanent and have short "set" times.
If the platen, dispenser bar, or serrated tear bar require cleaning, use 70% isopropyl alcohol
absorbed into a clean, lint-free cloth to wipe these surfaces. To turn the platen, use your finger to
advance the platen gear. However, if the platen is designed for linerless media, do not use alcohol.
If the cutter requires cleaning, turn the printer off. Use tweezers to remove the media. Never use
solutions or solvents to clean the blade. If necessary, turn the printer on and use the C programming
command to cycle the cutter several times to perform a self cleaning operation. See the EPL2
programmer's manual.
Before Loading Media
You must remove the outside length of media (that is, one, full revolution of labels and any liner).
When you remove this part of the media, you remove the oils, dust, and adhesives that contaminate
it. Tape or adhesive holds the loose end and the outside length of media becomes contaminated
when handled or stored.
You must avoid dragging adhesive or dirty media between the print head and
platen. Such an occurrence damages the print head and is not covered under
the warranty. Using clean media prevents damage and reduces wear on the
print head and platen.
6 980358-001 Rev. A
MOVIE