Product guide

Zebra Desktop Series 2844-Z Product Guide
2844-Z product Guide Rev. 2
August 9, 2005
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Preventative Maintenance and Warranty Information
Cleaning:
The Zebra 2844-Z exterior is cleaned with a lint-free cloth, and if necessary, a mild detergent
solution or desktop cleaner can be used. Interior components (print head, platen, media path,
label dispenser bar) are cleaned with alcohol or blown air.
Lubrication
All mechanical parts of the 2844-Z printer are self-lubricating and do not require additional
lubrication
.
Warranty Information
All Zebra products are sold with warranties. Refer to the User’s Guide for warranty information
specific to each product. Here is some general information:
Printer Products
Printers. All printers (excluding printheads) are warranted against defect in material or
workmanship for twelve (12) months from the purchase date.
Proof of purchase or shipment date is required to validate the warranty period. The warranty
becomes void if the equipment is modified, improperly installed or used, damaged by accident or
neglect, or if any parts are improperly installed or replaced by the user.
NOTE: Products returned must be packaged in the original or comparable packing and shipping container. In the event
equipment is not so packaged, or if shipping damage is evident, it will not be accepted for service under warranty.
Surface transportation charges for return to customers in the continental United States is paid by Zebra. Otherwise,
Zebra pays CPT (carriage paid to) nearest airport; customer pays customs, duties, taxes, and freight from airport to
destination. If Zebra determines that the product returned for warranty service or replacement is not defective as herein
defined, the customer will pay all handling and transportation costs.
Printheads
. Since printhead wear is part of normal operation, the original printhead is covered by
a limited 6 month warranty. Warranty period begins on purchase date.
To qualify for this warranty, the printhead must be returned to the factory or to an authorized
service center. Customers are not required to purchase Zebra supplies (media and/or ribbons)
for warranty qualification. However, if it is determined that the use of other manufacturer supplies
has caused any defect in the printhead for which a warranty claim is made, the user is
responsible for Zebra’s labor and material charges required to repair the defect. The warranty
becomes void if the printhead is physically worn or damaged; also if it is determined that failure to
follow the preventive maintenance schedule listed in the User’s Guide has caused defect in the
thermal printhead for which a warranty claim is made.
Software
. Software is warranted to be free of defects in material and workmanship for 30 days
from the date of purchase. In the event of notification within the warranty period of defects, Zebra
will replace the defective diskette or documentation.
Parts. All parts, maintenance kits, options kits, and accessories are warranted to be free of
defects in material and workmanship for 90 days (except where otherwise denoted) from date of
purchase. This warranty becomes void if the item is modified, improperly installed or used, or
damaged by accident or neglect.