Zebra® XiIIIPlus™/R110Xi™/R170Xi™ User Guide
© 2007 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label printer described therein are owned by Brady Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
Declaration of Conformity Declaration of Conformity I have determined that the Zebra printers identified as the XiIIIPlus™ Series 110XiIIIPlus, R110Xi, 140XiIIIPlus, 170XiIIIPlus, R170Xi, 220XiIIIPlus manufactured by: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.A.
Compliance Information Compliance Information Compliance Information FCC Compliance Statement This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to View or Modify Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Printer Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FEED Self Test . .
Contents Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110XiIIIPlus and R110Xi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170XiIIIPlus, R170Xi, and 220XiIIIPlus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ribbon Specifications . . . . . . . . . . . . . .
Contents Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ______________________________________________
About This Document This section provides you with contact information, document structure and organization, and additional reference documents. Contents Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to perform routine maintenance, upgrade, or troubleshoot problems with the printer. How This Document Is Organized The User Guide is set up as follows: 13383L-004 Rev. A Section Description Introduction on page 17 This section provides a high-level overview of the printer and its components.
About This Document Contacts Contacts You can contact Zebra Technologies at the following: Web Site http://www.zebra.com Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to http://www.zebra.com/support. The Americas Regional Headquarters Technical Support Customer Service Dept. Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.
About This Document Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information. Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location. LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in Bubbledot ICG font.
About This Document Document Conventions Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example. Figure 1 • Sample Figure with Callouts 1 2 1 2 9/6/07 SETUP/EXIT button CALIBRATE button XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
About This Document Document Conventions Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ______________
1 Introduction This section provides a high-level overview of the printer and its components. Contents External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel LCD . .
Introduction External View External View Figure 2 shows the outside of the printer. Figure 2 • Exterior of Printer Front 1 2 Rear 3 4 5 1 2 3 4 5 13383L-004 Rev.
Introduction Printer Components Printer Components Figure 3 shows the components inside the media compartment of your printer. Depending on installed options, your printer may look slightly different. Figure 3 • Printer Components 4 5 6 7 3 2 1 1 2 3 4 5 6 7 9/6/07 Printhead-open lever Peel-off/tear-off bar Platen roller Ribbon take-up spindle Ribbon supply spindle Media supply hanger Media supply guide XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Introduction Control Panel Control Panel All controls and indicators for the printer are located on the control panel (Figure 4). • The control panel Liquid Crystal Display (LCD) shows the operating status and printer parameters. • The control panel buttons are used to control the printer operations and to set parameters. • The control panel lights (LEDs) show the printer’s operating status or indicate which control panel buttons are active.
Introduction Control Panel Control Panel LCD The control panel LCD functions differently in different printer modes. • In Operating mode, the LCD displays the printer’s status, sometimes in conjunction with a control panel light (see Control Panel Indicator Lights on page 23). • In Pause mode, the printer stops printing temporarily. • In Setup mode, you can use the control panel LCD to view or modify printer parameters (see Control Panel Parameters on page 71).
Introduction Control Panel Table 1 • Control Panel Buttons (Continued) Button Appearance Function PREVIOUS When in Setup mode, scrolls the LCD to the previous parameter. Press and hold to scroll quickly. NEXT/SAVE • When in Setup mode, scrolls the LCD to the next parameter. Press and hold to scroll quickly. • When exiting Setup mode, saves any changes you have made in the configuration and calibration sequence. LEFT OVAL Changes the parameter values.
Introduction Control Panel Control Panel Indicator Lights Table 2 describes lights on the control panel that indicate different printer conditions. Note • If two operating conditions occur simultaneously (for example, one that causes a light to be on constantly and one that causes the same light to flash), the indicator light flashes. Table 2 • Control Panel Indicator Lights Light POWER Appearance Status Indication Off The printer is off or power is not applied. On The printer is on.
Introduction Control Panel Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ____________________________
2 Printer Setup This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer. Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Setup Before You Begin Before You Begin Review this checklist, and resolve any issues before you set up or use your printer. Unpack and Inspect the Printer Have you unpacked the printer and inspected it for damage? If you have not, see Unpack and Inspect the Printer on page 27. Select a Site Have you selected an appropriate location for the printer? If you have not, see Select a Site for the Printer on page 28.
Printer Setup Handling the Printer Handling the Printer This section describes how to handle your printer. Unpack and Inspect the Printer When you receive the printer, immediately unpack it and inspect for shipping damage. • Save all packing materials. • Check all exterior surfaces for damage. • Raise the media door, and inspect the media compartment for damage to components. If you discover shipping damage upon inspection: • Immediately notify the shipping company and file a damage report.
Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer. Select a Surface Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart. For the printer’s weight and dimensions, see General Specifications on page 198.
Printer Setup Select a Data Communication Interface Select a Data Communication Interface Table 5 provides basic information about data communication interfaces that you can use to connect your printer to a computer. You may send label formats to the printer through any data communication interface that is available. Select an interface that is supported by both your printer and your computer or your Local Area Network (LAN).
Printer Setup Select a Data Communication Interface Data Cables and Wireless Cards You must supply all data cables or wireless cards for your application. Data Cables Ethernet cables do not require shielding, but all other data cables must be fully shielded and fitted with metal or metallized connector shells. Unshielded data cables may increase radiated emissions above the regulated limits. To minimize electrical noise pickup in the cable: • Keep data cables as short as possible.
Printer Setup Select a Data Communication Interface Table 6 • Connecting the Printer to a Computer or Network (Continued) Interface Connection and Configuration IEEE 1284 Bidirectional Parallel No additional configuration is necessary. An Ethernet print server takes up or covers this port on the printer. USB No additional configuration is necessary. Caution • Be careful not to plug the USB cable into the wired Ethernet print server connector on the printer because doing so will damage the connector.
Printer Setup Select a Data Communication Interface Table 6 • Connecting the Printer to a Computer or Network (Continued) 13383L-004 Rev. A Interface Connection and Configuration Internal wired Ethernet print server Refer to the ZebraNet 10/100 Print Server User and Reference Guide for configuration instructions. A copy of this manual is available at http://www.zebra.com/manuals or on the user CD that came with your printer.
Printer Setup Connect the Printer to a Power Source Connect the Printer to a Power Source The AC power cord must have a three-prong female connector on one end that plugs into the mating AC power connector at the rear of the printer. If a power cable was not included with your printer, refer to Power Cord Specifications on page 34. Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation.
Printer Setup Connect the Printer to a Power Source Power Cord Specifications Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific, three-conductor grounded plug configuration. Depending on how your printer was ordered, a power cord may or may not be included.
Printer Setup Types of Media Types of Media Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to prevent premature printhead wear. To purchase supplies, go to http://www.zebra.com/howtobuy.
Printer Setup Types of Media Table 7 • Roll and Fanfold Media Media Type Non-Continuous Roll Media How It Looks Description Roll media is wound on a 3-in. (76-mm) core. Individual labels are separated by one or more of the following methods: • Web media separates labels by gaps, holes, or notches. • Black mark media uses pre-printed black marks on the back side of the media to indicate label separations.
Printer Setup Ribbon Overview Ribbon Overview Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be. When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.
Printer Setup Ribbon Overview Adhesive Test If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed. To perform an adhesive test, complete these steps: 1. Peel a label from its liner. 2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon. 3. Peel the label off of the ribbon. 4. Observe the results.
3 Operations This section provides the procedures for loading and calibrating the printer. Note • Complete the tasks and resolve the issues in Printer Setup on page 25 before operating the printer. Contents Prepare the Media for Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Load Media in Tear-Off Mode. . . . . . . . . . . . .
Operations Prepare the Media for Loading Prepare the Media for Loading You can use roll media or fanfold media in your printer. Roll media hangs on and is loaded from the media supply hanger. Fanfold media is stored away from or in the bottom of the printer and can drape across the media supply hanger. Roll Media To place roll media on the media supply hanger, complete these steps: 1. Slide out and flip down the media supply guide. 2. Place the roll of media on the media supply hanger.
Operations Prepare the Media for Loading Fanfold Media You can load fanfold media through the rear access slot or through the bottom access slot. Using the media supply hanger is optional. Figure 8 • Rear Feed Using Media Supply Hanger Figure 9 • Bottom Feed Without Using Media Supply Hanger 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Operations Prepare the Media for Loading To load fanfold media, complete these steps: 1. Thread the fanfold media through the rear or bottom access slot. 2. Do you wish to use the media supply guide? If… Then… No Continue with the media loading procedure for the desired print mode. Yes a. Slide out and flip down the media supply guide. b. Drape the media over the media supply hanger. 3. Flip up the media supply guide, and then slide it in until it touches the edge of the media.
Operations Print Modes Print Modes The printer can print on roll or fanfold media and use different print modes for label removal. Use a print mode that matches the media being used and the printer options available (Table 8). For more information on the types of media, see Types of Media on page 35. Table 8 • Print Modes 9/6/07 Mode When to Use Printer Action Tear-Off (default setting) Use for most applications. Can use roll or fanfold media. See Load Media in Tear-Off Mode on page 44.
Operations Load Media in Tear-Off Mode Load Media in Tear-Off Mode Tear-Off is the default mode. Figure 10 shows roll media loaded in Tear-Off mode. Figure 10 • Tear-Off Mode 4 1 5 2 1 2 3 4 5 13383L-004 Rev.
Operations Load Media in Tear-Off Mode Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.
Operations Load Media in Tear-Off Mode 5. Slide the outer media guide (1) all the way out. 1 6. If your printer includes a media dancer assembly (1), thread the media under the media dancer assembly roller. For all printers, thread the media under the media guide roller (2) and then the upper media sensor (3). Important • Make sure that you thread the media under these components. If you thread the media over the them, the media obstructs the ribbon sensor and causes a false RIBBON OUT error.
Operations Load Media in Tear-Off Mode 7. Push the media forward until it passes under the printhead assembly (1), under the snap plate (2), and then over the platen roller (3). 1 2 3 8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it just touches the edge of the media. 1 2 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Operations Load Media in Tear-Off Mode 9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the outer media guide (1). 1 10. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) clockwise until it locks into place. 2 13383L-004 Rev.
Operations Load Ribbon Load Ribbon Use the instructions in this section to load ribbon for use with thermal transfer labels. For direct thermal labels, do not load ribbon in the printer. The ribbon path is slightly different for printers with ribbon dancers (Figure 11). Important • Use ribbon that is wider than the media to protect the printhead from wear. Ribbon must be coated on the outside.
Operations Load Ribbon 2. Align the segments of the ribbon supply spindle. 3. Orient the ribbon with the loose end unrolling clockwise. 4. Place the roll of ribbon on the ribbon supply spindle. Push the roll back as far as it will go. 5. A ribbon leader makes ribbon loading and unloading easier. Does your roll of ribbon have paper or something else attached to the end to serve as a ribbon leader? If… Then… Yes Continue with the next step. No a.
Operations Load Ribbon 6. Open the printhead assembly by rotating the printhead-open lever counter-clockwise. 7. Does your printer contain a ribbon dancer assembly? (See Figure 11 on page 49 for the ribbon dancer location.) If... Then... No Thread the ribbon over the media dancer assembly (1) and under the ribbon guide roller (2). 2 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 1 13383L-004 Rev.
Operations Load Ribbon If... Then... Yes a. Thread the ribbon through the ribbon dancer. The ribbon must go under the upper roller (1) and then over the lower roller (2). b. Thread the ribbon under the ribbon guide roller (3). 3 2 1 8. Push the ribbon leader forward until it passes under the printhead assembly (1), over the snap plate (2), and then over the platen roller (3). 1 2 3 13383L-004 Rev.
Operations Load Ribbon 9. Bring the ribbon leader over the upper ribbon roller (1) and then toward the ribbon take-up spindle (2). 1 2 10. Wind the ribbon leader and attached ribbon counterclockwise around the ribbon take-up spindle. 11. Rotate the spindle counterclockwise several turns to wind the ribbon and remove any slack. 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Operations Load Ribbon 12. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) clockwise until it locks into place. 2 1 Remove Used Ribbon Remove used ribbon from the ribbon take-up spindle each time you change the roll of ribbon. To remove used ribbon, complete these steps: 1. Has the ribbon run out? 13383L-004 Rev. A If the ribbon... Then Ran out Continue with the next step. Did not run out Cut or break the ribbon before the ribbon take-up spindle.
Operations Load Ribbon 2. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it stops. The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon. 3. Slide the used ribbon off of the ribbon take-up spindle and discard. 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Operations Calibrate the Printer Calibrate the Printer Calibrate the printer when it is first put into service. Calibration allows the printer to establish the proper settings for the specific media and ribbon used in your application. You may calibrate the printer at other times as needed. Table 9 shows the different methods for calibration.
Operations Calibrate the Printer Table 9 • Types of Calibration (Continued) Type of Calibration Description When/How It Occurs Sensor Profile Calibration The printer auto-calibrates and prints a media sensor profile. Select the SENSOR PROFILE option on the control panel. See Print Sensor Profile on page 84 for instructions. Media and Ribbon Sensor Sensitivity Calibration One of the most common adjustments to printer settings.
Operations Adjust Media Sensors Adjust Media Sensors The transmissive sensor consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor). The media passes between the two. Adjust these sensors only when the printer cannot detect the top of the label. The control panel LCD displays ERROR CONDITION PAPER OUT, even though there are labels loaded in the printer.
Operations Adjust Media Sensors 4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired position (for non-continuous media with a notch or hole in the media, the sensor must be directly above the notch or hole). 5. Tighten the adjustment screw to secure the upper media sensor. Upper Media Sensor—Outside Half of Media To adjust the upper media sensor for the outside half of the media, complete these steps (all models except the 220XiIIIPlus): 1.
Operations Adjust Media Sensors Lower Media Sensor To adjust the lower media sensor, complete these steps: 1. Locate the lower media sensor assembly under the rear roller (Figure 13). The sensor is a spring clip holding a circuit board. Figure 13 • Lower Media Sensor Location 1 1 Lower media sensor 2. Slide the lower sensor until it is under the upper media sensor. Gently pull wires out as needed (wires should have a little slack). 13383L-004 Rev.
Operations Adjust Printhead Pressure and Toggle Position Adjust Printhead Pressure and Toggle Position Print quality depends on the labels and ribbon used as well as the toggle pressure and position. Make sure that your labels and ribbon are acceptable for your application. If they are, check the toggle position and then the printhead pressure. Toggle Position Adjustment You may need to adjust the toggles if printing is too light on one side or if thick labels are used.
Operations Adjust Printhead Pressure and Toggle Position Printhead Pressure Adjustment If positioning the toggles properly does not solve a print quality problem, try adjusting the printhead pressure. Maximize printhead life by using the lowest pressure that produces the desired print quality. Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. To adjust printhead pressure, complete these steps: 1.
Operations Adjust Printhead Pressure and Toggle Position 4. Some media types require higher pressure to print well. For these media types, increase or decrease pressure using the lower knurled nuts (1) until the left and right edges of the printed area are equally dark. 1 5. Increase the darkness level using the control panel controls until the printing is clear. 6. Tighten the upper knurled nuts. 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Operations Adjust Printhead Pressure and Toggle Position Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _________________________________________________________________________
4 Configuration This section describes the control panel parameters that are used to configure the printer for operation. Contents Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Setup Mode Setup Mode After you have installed the media and ribbon and the Power-On Self Test (POST) is complete, the control panel displays PRINTER READY. You may now set printer parameters for your application using the control panel display and the buttons directly below it. If it becomes necessary to restore the initial printer defaults, see FEED and PAUSE Self Test on page 170.
Configuration Setup Mode Exit Setup Mode To leave Setup mode, complete these steps: 1. Press SETUP/EXIT. The LCD displays SAVE CHANGES. 2. Press the left or right oval to display the save options: LCD Description PERMANENT Stores values in the printer even when power is turned off. TEMPORARY Saves the changes until power is turned off.
Configuration Change Password-Protected Parameters Change Password-Protected Parameters Certain parameters, including the communication parameters, are password-protected by factory default. Caution • Do not change password-protected parameters unless you have a complete understanding of the parameters’ functions. If the parameters are set incorrectly, the printer may function unpredictably. The first time that you attempt to change a password-protected parameter, the printer displays ENTER PASSWORD.
Configuration Print a Configuration Label Print a Configuration Label A configuration label lists the printer settings that are stored in configuration memory. After you load the media and ribbon (if necessary), print a configuration label as a record of your printer’s current settings. Keep the label to use when troubleshooting printing problems. To print a configuration label, complete these steps: 1. On the control panel, press SETUP/EXIT. 2.
Configuration Print a Network Configuration Label Print a Network Configuration Label If you are using a print server, you can print a network configuration label after the printer is connected to the network. To print a network configuration label, complete these steps: 1. On the control panel, press SETUP/EXIT. 2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters until you reach LIST NETWORK. 3. Press the right oval to confirm printing. A network configuration label prints (Figure 15).
Configuration Control Panel Parameters Control Panel Parameters Use the LCD on the control panel to view and adjust printer settings. How to View or Modify Parameters While viewing parameters, press NEXT/SAVE to continue to the next parameter, or press PREVIOUS to return to the previous parameter in the cycle. When a parameter is changed, an asterisk (*) appears in the upper left corner of the display to indicate that the value is different from the one currently active in the printer.
Configuration Control Panel Parameters Standard Printer Parameters Table 10 shows parameters in the order in which they are displayed when you press NEXT/SAVE after entering Setup mode. Table 10 • Printer Parameters (Sheet 1 of 27) Parameter DARKNESS - Action/Explanation +04.0 + Adjust Print Darkness Darkness (burn duration) settings depend on a variety of factors, including ribbon type, media type, and the condition of the printhead.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 2 of 27) Parameter TEAR OFF - Action/Explanation +000 + Adjust the Tear-Off Position This parameter establishes the position of the media over the tear-off/peel-off bar after printing. See Figure 16. Higher numbers move the media out (the tear line moves closer to the leading edge of the next label), and lower numbers move the media in (the tear line moves closer to the edge of the label just printed).
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 3 of 27) Parameter Action/Explanation Set Media Type This parameter tells the printer the type of media that you are using (see Types of Media on page 35 for more information). Selecting continuous media requires that you include a label length instruction in your label format (^LLxxxx if you are using ZPL or ZPL II).
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 4 of 27) Parameter PRINT WIDTH - 104 0/8 MM Action/Explanation + Set Print Width Determines the printable area across the width of the label given the resolution of the printer. Default: 104 0/8 MM Default: depends on specific printer Note • Setting the width too narrow can result in portions of the label not being printed on the media.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 5 of 27) Parameter MAXIMUM LENGTH 39.0IN 988MM Action/Explanation Set Maximum Label Length This parameter is used during the media portion of the calibration process. Always set maximum label length to a value that is at least 1.0 in. (25.4 mm) greater than the actual label length (Figure 17).
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 6 of 27) Parameter Action/Explanation Set Early Warning for Media When this parameter is enabled, the printer provides warnings when labels are running low. Note • Update the number of labels per roll when beginning use of the Early Warning System. The printer does not make any adjustments when power is turned off and on.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 7 of 27) Parameter Action/Explanation MEDIA REPLACED? NO YES Reset Media Counter for Early Warning This parameter appears only when Early Warning for Media is enabled. To reset the media counter: 1. Did you replace the media? a. If you replaced the media, press the right oval to select YES. b. If you did not replace the media, press the left oval to select NO.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 8 of 27) Parameter Action/Explanation Set Early Warning for Maintenance When this parameter is enabled, the printer provides warnings when the printhead needs to be cleaned. Note • If necessary, update the number of labels per roll when beginning use of the Early Warning System for Maintenance. The printer does not make any adjustments when power is turned off and on. Default: MAINT. OFF Selections: MAINT.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 9 of 27) Parameter HEAD LIFE 1000000 IN Action/Explanation + Set Printhead Life for Early Warning This parameter appears only when Early Warning for Maintenance is enabled. Set this value to the number of inches of media that the printhead is expected to print. Default: 1,000,000 inches Range: 100 to 1,000,000 inches To change the value shown: 1. Press the left oval to move the cursor. 2.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 10 of 27) Parameter LIST IMAGES PRINT Action/Explanation List Images This option prints a label that lists the available images stored in the printer’s RAM, Flash memory, optional memory card, PCMCIA cards, or Compact Flash cards. To print a list of the available images: 1. Press the right oval to select PRINT.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 11 of 27) Parameter FORMAT CARD: A: Action/Explanation B: Format Memory Card This option erases all previously stored information from the optional PCMCIA card or Compact Flash card. Caution • This option completely erases the selected card. To format a memory card: 1. Press the left oval to select A: or the right oval to select B:. If your printer is set to require a password, you are prompted to enter the password. 2.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 12 of 27) Parameter INIT FLASH MEM. YES Action/Explanation Initialize Flash Memory This option erases all previously stored information from Flash memory. Caution • This option completely erases the Flash memory. To initialize Flash memory: 1. Press the right oval to select YES. 2. Enter the password. For instructions, see Change Password-Protected Parameters on page 68. The display shows INITIALIZE FLASH? 3.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 13 of 27) Parameter SENSOR PROFILE PRINT Action/Explanation Print Sensor Profile A sensor profile shows sensor settings compared to actual sensor readings. This label (which will extend across several actual labels or tags) can be used to troubleshoot printing problems. To interpret the results of the sensor profile, see Sensor Profile on page 172. Figure 18 • Sensor Profile To print a sensor profile: 1.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 14 of 27) Parameter MEDIA AND RIBBON CALIBRATE Action/Explanation Calibrate Media and Ribbon Sensor Sensitivity Use this procedure to adjust sensitivity of media and ribbon sensors. Important • Follow this procedure exactly as presented. All of the steps must be performed even if only one of the sensors requires adjustment. You may press the left oval at any step in this procedure to cancel the process.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 15 of 27) Parameter PARALLEL COMM. -BIDIRECTIONAL Action/Explanation + Set Parallel Communications Select the communications port that matches the one being used by the host computer. Default: BIDIRECTIONAL Selections: BIDIRECTIONAL, TWINAX/COAX, UNIDIRECTIONAL To change the value shown: 1. Press the left or right oval to scroll through the options.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 16 of 27) Parameter Action/Explanation Set Data Bits This setting applies only when the serial port is used. The data bits of the printer must match the data bits of the host computer for accurate communications to take place. Set the data bits to match the setting being used by the host computer. Note • Code Page 850 requires the data bits to be set to 8 bits. See the ZPL II Programming Guide for more information.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 17 of 27) Parameter PROTOCOL NONE Action/Explanation + Set Protocol Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host computer signifying that data has been received. Select the protocol that is requested by the host computer. Further details on protocol can be found in the ZPL II Programming Guide.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 18 of 27) Parameter CONTROL PREFIX < >7EH Action/Explanation + Set Control Prefix Character The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II control instruction. The “H” that is displayed indicates Hexadecimal and is not part of the value. Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 19 of 27) Parameter ZPL MODE ZPL II Action/Explanation + Select ZPL Mode The printer remains in the selected mode until it is changed by this parameter or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II, eliminating the need to rewrite any ZPL formats that already exist. See the ZPL II Programming Guide for more information on the differences between ZPL and ZPL II.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 20 of 27) Parameter Action/Explanation Select Head Close Option This parameter sets the action of the media when you close the printhead. Default: CALIBRATION Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO MOTION • Feed—feeds the labels to the first registration point. • Calibration—determines the length of the label and adjusts the sensor settings. • Length—In continuous mode, feeds the last stored label length.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 21 of 27) Parameter LEFT POSITION ±0000 Action/Explanation + Adjust Left Position This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label. Positive numbers adjust the printing away from the main frame by the number of dots selected; negative numbers shift printing toward the main frame. The displayed value represents dots.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 22 of 27) Parameter HEAD TEST COUNT 0000 Action/Explanation + Set the Head Test Count The printer periodically performs a test of the printhead functionality, called a printhead test or head test. This parameter establishes how many labels are printed between these internal tests. Note • This parameter will only appear if the Head Test Count option is installed.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 23 of 27) Parameter HEAD RESISTOR 0500 OHMS Action/Explanation Set the Printhead Resistor Value + Caution • This parameter should be changed only by qualified service personnel. Do not set the value higher than that shown on the printhead. Setting a higher value may damage the printhead. This value is preset at the factory to match the resistance value of the printhead.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 24 of 27) Parameter APPLICATOR PORT OFF Action/Explanation + Set Applicator Port Mode Determines the action of the applicator port. Note • Set this value as suggested by the applicator manufacturer. Default: OFF Selections: OFF, MODE 1, MODE 2, MODE 3, MODE 4 • OFF: The applicator port is off. • MODE 1: Asserts the ~END_PRINT signal low while the printer is moving the label forward.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 25 of 27) Parameter Action/Explanation RESYNCH MODE FEED MODE + Select Resynch Mode This parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected. Default: FEED MODE Selections: FEED MODE, ERROR MODE • FEED MODE—If the label top is not where expected, the printer feeds a blank label to find the label top position.
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 26 of 27) Parameter LCD ADJUST - Action/Explanation +10 + Adjust LCD Display This parameter allows you to adjust the brightness of your LCD if it is difficult to read. Default: 10 Range: 00 to 19 To change the value shown: 1. Press the right oval to increase the value (increase brightness). 2. Press the left oval to decrease the value (reduce brightness).
Configuration Control Panel Parameters Table 10 • Printer Parameters (Sheet 27 of 27) Parameter Action/Explanation RTC TIME - 14:55 + Set RTC Time This parameter allows you to set the time following the convention selected in IDLE DISPLAY. To change the value shown: 1. Press the left oval to move to the next digit position. 2. Press the right oval to change the value of the digit. LANGUAGE ENGLISH + Select the Display Language This parameter changes the language displayed on the LCD.
5 Print Modes and Options This section describes the print modes and other options available for the printer. Contents Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RFID Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XML-Enabled Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Modes . . . . . .
Print Modes and Options Printer Options Printer Options The following are options available for the XiIIIPlus printer. Both RFID capability and XML-Enabled printing are standard on the R110Xi and R170Xi printers. RFID Capability An RFID reader and antenna are standard on the RFID-enabled R110Xi and R170Xi printers. The reader and antenna allow a printer to read and encode RFID labels. For more information about RFID operation, refer to the RFID Programming Guide.
Print Modes and Options Print Modes Print Modes The options on your printer may let you set up print modes other than the default of Tear-Off mode. Use the control panel to set up the printer to the print mode that you wish to use. Select the Print Mode The following are the print mode selections available through the control panel. Some of them require that an option be purchased.
Print Modes and Options Print Modes Load Media in Peel-Off Mode Peel-Off mode (Figure 19) advances one label at a time. The printer does not print another label until the first label is removed. The TAKE LABEL light flashes until the label is removed. The backing is wound on the rewind spindle, but the rewind plate is not used.
Print Modes and Options Print Modes Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.
Print Modes and Options Print Modes 6. Slide the outer media guide (1) all the way out. 1 7. If your printer includes a media dancer assembly (1), thread the media under the media dancer assembly roller. For all printers, thread the media under the media guide roller (2) and then the upper media sensor (3). Important • Make sure that you thread the media under these components. If you thread the media over the them, the media obstructs the ribbon sensor and causes a false RIBBON OUT error.
Print Modes and Options Print Modes 8. Push the media forward until it passes under the printhead assembly (1), under the snap plate (2), and then over the platen roller (3). 1 2 3 9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard the labels from this exposed media. 10. Remove the hook from the rewind spindle. 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Print Modes and Options Print Modes 11. If you are using a core, slide it onto the rewind spindle until it is flush against the guide plate. Note • A core is not required. 12. Wind the media liner counterclockwise around the rewind spindle. a. Reinstall the hook. Insert the short end of the hook into the hole in the center of the adjusting nut (1). Insert the long end of the hook into the small hole on the guide plate (2). 2 1 b. 13383L-004 Rev.
Print Modes and Options Print Modes 13. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it just touches the edge of the media. 1 2 14. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the outer media guide (1). 1 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Print Modes and Options Print Modes 15. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) clockwise until it locks into place. 2 1 The backing winds on the rewind spindle or core. 16. For instructions for removing the backing from the rewind spindle, see Remove Media Liner from the Rewind or Peel Spindle on page 129. 13383L-004 Rev.
Print Modes and Options Print Modes Load Media in Cutter Mode A cutter is a rotating knife with a self-sharpening blade that is attached to the front of the printer. The cutter is used to cut individual labels as they are printed. Figure 20 shows the printer loaded with labels in Cutter mode.
Print Modes and Options Print Modes 3. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise. 1 4. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the outer media guide (1). 1 5. Slide the outer media guide (1) all the way out. 1 13383L-004 Rev.
Print Modes and Options Print Modes 6. If your printer includes a media dancer assembly (1), thread the media under the media dancer assembly roller. For all printers, thread the media under the media guide roller (2) and then the upper media sensor (3). Important • Make sure that you thread the media under these components. If you thread the media over the them, the media obstructs the ribbon sensor and causes a false RIBBON OUT error. 3 2 1 7. Caution • The cutter blade is sharp.
Print Modes and Options Print Modes 8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it just touches the edge of the media. 1 2 9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the outer media guide (1). 1 13383L-004 Rev.
Print Modes and Options Print Modes 10. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) clockwise until it locks into place. 2 9/6/07 1 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Print Modes and Options Print Modes Load Media in Rewind Mode (No Cutter) Rewind mode (Figure 21) allows the media to be wound on a core after printing. This section shows how to load media for Rewind mode in printers that do not have a Cutter option.
Print Modes and Options Print Modes Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.
Print Modes and Options Print Modes 6. Slide the outer media guide (1) all the way out. 1 7. If your printer includes a media dancer assembly (1), thread the media under the media dancer assembly roller. For all printers, thread the media under the media guide roller (2) and then the upper media sensor (3). Important • Make sure that you thread the media under these components. If you thread the media over the them, the media obstructs the ribbon sensor and causes a false RIBBON OUT error.
Print Modes and Options Print Modes 8. Push the media forward until it passes under the printhead assembly (1), under the snap plate (2), and then over the platen roller (3). 1 2 3 9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard the labels from this exposed media. 10. Remove the hook from the rewind spindle. 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Print Modes and Options Print Modes 11. If you are using a core, slide it onto the rewind spindle until it is flush against the guide plate. Note • A core is not required. 12. Wind the media liner counterclockwise around the rewind spindle. 13. Reinstall the hook. Insert the short end of the hook into the hole in the center of the adjusting nut (1). Insert the long end of the hook into the small hole on the guide plate (2). 2 1 14.
Print Modes and Options Print Modes 15. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it just touches the edge of the media. 1 2 16. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the outer media guide (1). 1 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Print Modes and Options Print Modes 17. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) clockwise until it locks into place. 2 1 The labels wind on the rewind spindle or core. 13383L-004 Rev.
Print Modes and Options Print Modes Load Media in Rewind Mode with Cutter Option Some printers with the Cutter option can use Rewind mode to print and save a roll of labels (Figure 22). This section shows how to load media for Rewind mode in printers that have a Cutter option. Note • Rewind mode cannot be used with the Cutter option on 110XiIIIPlus or R110Xi printers.
Print Modes and Options Print Modes Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.
Print Modes and Options Print Modes 6. Slide the outer media guide (1) all the way out. 1 7. If your printer includes a media dancer assembly (1), thread the media under the media dancer assembly roller. For all printers, thread the media under the media guide roller (2) and then the upper media sensor (3). Important • Make sure that you thread the media under these components. If you thread the media over the them, the media obstructs the ribbon sensor and causes a false RIBBON OUT error.
Print Modes and Options Print Modes 8. Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers. Thread the media forward until it passes under the printhead assembly (1), under the snap plate (2), and through the cutter assembly (3). 1 2 3 9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard the labels from this exposed media. 10. Remove the hook from the rewind spindle. 13383L-004 Rev.
Print Modes and Options Print Modes 11. If you are using a core, slide it onto the rewind spindle until it is flush against the guide plate. Note • A core is not required. 12. Wind the media liner counterclockwise around the rewind spindle. 13. Reinstall the hook. Insert the short end of the hook into the hole in the center of the adjusting nut (1). Insert the long end of the hook into the small hole on the guide plate (2). 2 1 14.
Print Modes and Options Print Modes 15. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it just touches the edge of the media. 1 2 16. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the outer media guide (1). 1 13383L-004 Rev.
Print Modes and Options Print Modes 17. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) clockwise until it locks into place. 2 1 The labels wind on the rewind spindle or core. 18. For instructions for removing the labels from the rewind spindle, see Remove Media Liner from the Rewind or Peel Spindle on page 129. 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Print Modes and Options Print Modes Install the Rewind Plate To install the rewind plate, complete these steps: 1. Remove the rewind plate from its storage location inside the printer. 2. See Figure 23. Position the rewind plate so that the lip on the attached hook plate points down. Figure 23 • Rewind Plate 3 1 2 4 5 1 2 3 4 5 Upper slot Lower slot Rewind plate Lip Adjustable hook plate 3. Insert the hook plate lip 1/2 in. (13 mm) into the lower slot in the side plate. 4.
Print Modes and Options Print Modes Remove Media Liner from the Rewind or Peel Spindle Rewind mode and Peel-Off mode each use spindles to wind used media liner. Remove the media liner from the spindle each time that you change labels. Important • It is not necessary to turn off the power to remove media liner from the spindle. If power is turned off, all label formats and images, as well as any temporarily saved parameter settings stored in the printer’s internal memory, are lost.
Print Modes and Options Print Modes 2. Pull out the spindle hook. Rewind Peel 3. Slide the media liner off of the spindle and discard. Rewind Peel 13383L-004 Rev.
6 Routine Maintenance This section provides routine cleaning and maintenance procedures. Contents Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Routine Maintenance Replacing Printer Components Replacing Printer Components Some printer components, such as the printhead and platen roller, may wear out over time and can be replaced easily. Regular cleaning may extend the life of some of these components. See Cleaning Schedule and Procedures on page 133 for the recommended cleaning intervals.
Routine Maintenance Cleaning Schedule and Procedures Cleaning Schedule and Procedures Cleaning your printer regularly maintains print quality and may extend the life of the printer. The recommended cleaning schedule is shown in Table 11. See the following pages for specific procedures. Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead.
Routine Maintenance Cleaning Schedule and Procedures Clean the Media Compartment After every four rolls of media, inspect the media compartment. Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer. Clean the Printhead and Platen Roller If print quality does not improve after you perform this procedure, clean the printhead with Save-a-Printhead cleaning film.
Routine Maintenance Cleaning Schedule and Procedures Caution • The printhead may be hot and can cause severe burns. Allow the printhead to cool. Caution • Before touching the printhead assembly, discharge any built-up static electricity by touching the metal printer frame or by using an anti-static wriststrap and mat. Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead.
Routine Maintenance Cleaning Schedule and Procedures 3. Using the swab from the Preventive Maintenance Kit (part number 47362), wipe along the brown strip on the printhead assembly from end to end. In place of the Preventive Maintenance Kit, you may use a clean swab dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%). Allow the solvent to evaporate. 3 4 1 2 1 2 3 4 Swab Platen roller Printhead print elements Printhead-open lever 4.
Routine Maintenance Cleaning Schedule and Procedures Clean the Sensors Brush or vacuum any accumulated paper lint and dust off the sensors. Clean the sensors according to the recommendations in Cleaning Schedule and Procedures on page 133. Ribbon and Label-Available Sensor Locations The ribbon sensor and optional label-available sensor are shown in Figure 24.
Routine Maintenance Cleaning Schedule and Procedures 1 2 1 2 Label-available sensors Ribbon sensor Transmissive (Media) Sensor Locations The locations of the upper and lower transmissive (media) sensors are shown in Figure 25 and Figure 26. Figure 25 • Upper Media Sensor 1 1 13383L-004 Rev.
Routine Maintenance Cleaning Schedule and Procedures Figure 26 • Lower Media Sensor 1 1 9/6/07 Lower media sensor XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Routine Maintenance Cleaning Schedule and Procedures Clean the Snap Plate Clean the snap plate when label adhesive or a label is stuck to the underside. The type of snap plate in your printer will depend on whether the printer is standard or RFID-ready/enabled. Figure 27 shows the snap plate in a standard non-RFID printer. Figure 28 shows the location of the snap plate in an RFID-ready XiIIIPlus or in an R110Xi/R170Xi. Follow the instructions that apply to your printer.
Routine Maintenance Cleaning Schedule and Procedures 5. Remove the snap plate from the printer. 6. Clean the snap plate with cleaning solvent and a soft cloth. 7. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate into the two slots of the media path. 8. Slide the snap plate toward you. 9. Press down on the loops to lock the snap plate into place.
Routine Maintenance Cleaning Schedule and Procedures To clean the snap plate in an RFID-enabled or RFID-ready printer, complete these steps: 1. See Figure 28. Remove the two screws that secure the snap plate to the antenna support frame. Important • Do not remove the antenna support screws. 2. Remove the snap plate from the printer. 3. Clean the snap plate with cleaning solvent and a soft cloth. 4.
Routine Maintenance Replace the Fuse Replace the Fuse The instructions that follow are for the 90XiIIIPlus, 96XiIIIPlus, 140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus printers only. Fuses are not user-replaceable in the 110XiIIIPlus and R110Xi. Caution • Turn the AC power switch off (O) and remove the power cord before performing this procedure. The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V.
Routine Maintenance Replace the Fuse Figure 30 • Fuse Locations 1 2 3 1 2 3 In-circuit fuse Fuse holder Spare fuse 3. Snap the fuse holder back into the AC power entry module. 4. Reconnect the power cord, and turn the printer on (I). Note • If the printer does not power on, an internal component failure may have occurred, and the printer requires servicing by an authorized service technician. 13383L-004 Rev.
7 Troubleshooting This section provides information about errors that you might need to troubleshoot. Assorted diagnostic tests are included. Contents Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Troubleshooting Checklists Troubleshooting Checklists If an error condition exists with the printer, review this checklist: Is there an error message on the LCD? If yes, see LCD Error Messages on page 147. Are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 85. Is the CHECK RIBBON light on when ribbon is loaded properly? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 85.
Troubleshooting LCD Error Messages LCD Error Messages The LCD displays messages when there is an error. See Table 12 for LCD errors, the possible causes, and the recommended solutions. Table 12 • LCD Error Messages LCD Display/ Printer Condition ERROR CONDITION RIBBON OUT The printer stops; the RIBBON light is on; the ERROR light flashes. Possible Cause Recommended Solution In thermal transfer mode, ribbon is not loaded or incorrectly loaded. Load ribbon correctly.
Troubleshooting LCD Error Messages Table 12 • LCD Error Messages (Continued) LCD Display/ Printer Condition WARNING RIBBON IN Possible Cause Recommended Solution Ribbon is loaded, but the printer is set for direct thermal mode. Ribbon is not required with direct thermal media. If you are using direct thermal media, remove the ribbon. This error message will not affect printing. The RIBBON light is on; the ERROR light flashes.
Troubleshooting LCD Error Messages Table 12 • LCD Error Messages (Continued) LCD Display/ Printer Condition WARNING HEAD COLD The printer prints while the ERROR light flashes. Possible Cause Recommended Solution Caution • An improperly connected printhead data or power cable can cause this error message. The printhead may be hot enough to cause severe burns. Allow the printhead to cool. The printhead temperature is approaching its lower operating limit.
Troubleshooting LCD Error Messages Table 12 • LCD Error Messages (Continued) LCD Display/ Printer Condition DEFRAGMENTING Possible Cause Recommended Solution The printer is defragmenting memory. Caution • Do NOT turn off the printer power during defragmenting. Doing so can damage the printer. The printer stops. ERROR CONDITION CUTTER JAM The printer stops; the ERROR light flashes. OUT OF MEMORY (function) Allow the printer to finish defragmenting.
Troubleshooting Print Quality Problems Print Quality Problems Table 13 identifies problems with print quality, the possible causes, and the recommended solutions. Table 13 • Print Quality Problems Problem Possible Cause Recommended Solution General print quality issues The printer is set at the incorrect print speed. For optimal print quality, set the print speed to the lowest possible setting for your application via control panel, the driver, or the software. See Adjust Print Speed on page 72.
Troubleshooting Print Quality Problems Table 13 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution Wrinkled ribbon Ribbon fed through the machine incorrectly. See Load Ribbon on page 49. Incorrect burn temperature. Set the darkness to the lowest possible setting for good print quality. See Adjust Print Darkness on page 72. Incorrect or uneven printhead pressure. Set the printhead pressure to the minimum needed for good print quality.
Troubleshooting Print Quality Problems Table 13 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution Misregistration/skips labels The printer is not calibrated. Recalibrate the printer. The media sensor is not positioned correctly. Perform media sensor position adjustment. Improper label format. Use correct label format. The platen roller is dirty. See Clean the Printhead and Platen Roller on page 134. The media sensor is not positioned correctly.
Troubleshooting Print Quality Problems Table 13 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution The bar code printed on a label does not scan. The bar code is not within specifications because the print is too light or too dark. Perform the FEED Self Test on page 166. Adjust the darkness or print speed settings as necessary. Not enough blank space around the bar code. Leave at least 1/8 in. (3.
Troubleshooting Calibration Problems Calibration Problems Table 14 identifies problems with calibration, the possible causes, and the recommended solutions. Table 14 • Calibration Problems Problem Possible Cause Recommended Solution Loss of printing registration on labels. Excessive vertical drift in top-of-form registration. The platen roller is dirty. Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 134. Media guides are positioned improperly.
Troubleshooting Communications Problems Communications Problems Table 15 identifies problems with communications, the possible causes, and the recommended solutions. Table 15 • Communications Problems Problem Possible Cause Recommended Solution A label format was sent to the printer but was not recognized. The DATA light does not flash. The communication parameters are incorrect. Check the printer driver or software communications settings (if applicable).
Troubleshooting Ribbon Problems Ribbon Problems Table 16 identifies problems that may occur with ribbon, the possible causes, and the recommended solutions. Table 16 • Ribbon Problems Problem Possible Cause Recommended Solution Broken or melted ribbon Darkness setting too high. 1. Reduce the darkness setting. 2. Clean the printhead thoroughly. The printer does not detect when the ribbon runs out. The printer was calibrated without ribbon.
Troubleshooting RFID Problems RFID Problems Table 17 identifies problems that may occur with RFID printers, the possible causes, and the recommended solutions. For more information about RFID, refer to the RFID Programming Guide. A copy of the manual is available at http://www.zebra.com/manuals or on the user CD that came with your printer. Table 17 • RFID Problems Problem Possible Cause Recommended Solution The RFID-enabled printer voids every label.
Troubleshooting RFID Problems Table 17 • RFID Problems (Continued) Problem Possible Cause Recommended Solution Poor yields. Too many RFID tags per roll are voided. The RFID labels are not within specifications for the printer, which means that the transponder is not in an area that can be programmed consistently. Make sure that the labels meet transponder placement specifications for your printer. Contact an authorized Zebra RFID reseller for more information.
Troubleshooting RFID Problems Table 17 • RFID Problems (Continued) Problem Possible Cause Recommended Solution RFID parameters do not appear in Setup mode, and RFID information does not appear on the printer configuration label. The printer was powered off (O) and then back on (I) too quickly for the RFID reader to initialize properly. Wait at least 10 seconds after turning the printer power off before turning it back on. 1. Turn off (O) the printer. 2. Wait 10 seconds. 3.
Troubleshooting Miscellaneous Printer Problems Miscellaneous Printer Problems Table 18 identifies miscellaneous problems with the printer, the possible causes, and the recommended solutions. Table 18 • Miscellaneous Printer Problems Problem Possible Cause Recommended Solution The LCD displays a language that I cannot read The language parameter was changed through the control panel or a ZPL command. 1. Press SETUP/EXIT to enter configuration mode. 2. Press the left oval.
Troubleshooting Miscellaneous Printer Problems Table 18 • Miscellaneous Printer Problems (Continued) Problem Possible Cause Recommended Solution The printer fails to calibrate or detect the top of the label. The printer was not calibrated for the label being used. Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 85. The printer is configured for continuous media. Set the media type to noncontinuous media. See Set Media Type on page 74.
Troubleshooting Printer Diagnostics Printer Diagnostics Self tests and other diagnostics provide specific information about the condition of the printer. The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer. The most commonly used are the Power-On and the CANCEL self tests. Important • Use full-width media when performing self tests. If your media is not wide enough, the test labels may print on the platen roller.
Troubleshooting Printer Diagnostics CANCEL Self Test The CANCEL self test prints a configuration label (Figure 31). To perform the CANCEL Self Test, complete these steps: 1. Turn off (O) the printer. 2. Press and hold CANCEL while turning on (I) the printer. Hold CANCEL until the first control panel light turns off. A printer configuration label prints (Figure 31). Figure 31 • Configuration Label 13383L-004 Rev.
Troubleshooting Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies or to determine if any printhead elements are not working. Figure 32 shows a sample printout. To perform a PAUSE self test, complete these steps: 1. Turn off (O) the printer. 2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control panel light turns off.
Troubleshooting Printer Diagnostics FEED Self Test Different types of media may require different darkness settings. This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications. During the FEED self test, labels are printed at different darkness settings at two different print speeds. The relative darkness and the print speed are printed on each label.
Troubleshooting Printer Diagnostics Figure 33 • FEED Test Label 4. See Figure 34 and Table 19. Inspect the test labels and determine which one has the best print quality for your application. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test.
Troubleshooting Printer Diagnostics Figure 34 • Bar Code Darkness Comparison Table 19 • Judging Bar Code Quality 13383L-004 Rev. A Print Quality Description Too dark Labels that are too dark are fairly obvious. They may be readable but not “in-spec.” • The normal bar code bars increase in size. • The openings in small alphanumeric characters may fill in with ink. • Rotated bar code bars and spaces run together. Slightly dark Slightly dark labels are not as obvious.
Troubleshooting Printer Diagnostics Table 19 • Judging Bar Code Quality (Continued) Print Quality Description “In-spec” The “in-spec” bar code can only be confirmed by a verifier, but it should exhibit some visible characteristics. • The normal bar code will have complete, even bars and clear, distinct spaces. • The rotated bar code will have complete, even bars and clear, distinct spaces. Although it may not look as good as a slightly dark bar code, the bar code will be “in-spec.
Troubleshooting Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. If the factory default values are permanently saved, a media calibration procedure must be performed, and you must reset the head resistance value and the verifier and applicator port settings to their required values.
Troubleshooting Printer Diagnostics Communications Diagnostics Test The communication diagnostics test is a troubleshooting tool for checking the interconnection between the printer and the host computer. When the printer is in diagnostics mode, it prints all data received from the host computer as straight ASCII characters with the hex values below the ASCII text. The printer prints all characters received, including control codes such as CR (carriage return).
Troubleshooting Printer Diagnostics Sensor Profile Use the sensor profile label to troubleshoot the following types of problems: • If the media sensor experiences difficulty in determining gaps (web) between labels. • If the media sensor incorrectly identifies preprinted areas on a label as gaps (web). • If the ribbon sensor cannot detect ribbon. For instructions on printing a sensor profile, see Print Sensor Profile on page 84.
8 Data Ports This section describes the standard communication ports available to connect the printer to your computer or network. Contents Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parallel Port Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Ports Parallel Data Port Parallel Data Port The parallel data interface supports IEEE 1284 bidirectional parallel communications in nibble mode. The parallel interface provides a means of communication that typically is faster than the serial interface methods. In this method, the bits of data that make up a character are sent all at one time over several wires in the cable, one bit per wire.
Data Ports Parallel Data Port Table 20 • Parallel Cable Pin Configuration (Continued) 36-Pin Connectors 19–30 Ground 31 nInit 32 nFault/NDataAvail 33, 34 9/6/07 Description Not used 35 +5 V through a 1.8 KΩ Resistor 36 NSelectin/1284 active XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Data Ports Serial Data Port Serial Data Port See Connect the Printer to the Computer or Network on page 30 for basic cabling information. To communicate using the serial data port of the printer, you must choose the number of data bits, parity, and handshaking. Parity applies only to data transmitted by the printer because the parity of received data is ignored. The values selected must be the same as those used by the host equipment connected to the printer.
Data Ports Serial Data Port Pin Configuration Connect the serial data cable to the female DB-9 connector on the back of the printer. For all RS-232 connections through a DB-25 cable, use a DB-9 to DB-25 interface module (see DB-9 to DB-25 Connections on page 179). Table 21 shows the pin configuration of the serial data connector. Table 21 • Serial Connector Pin Configuration 9/6/07 Pin No.
Data Ports Serial Data Port RS-232 Interface Connections The printer is configured as Data Terminal Equipment (DTE). Figure 38 shows the internal connections of the printer’s RS-232 connector. Note • Use a null modem (crossover) cable to connect the printer to a computer or any other DTE device.
Data Ports Serial Data Port DB-9 to DB-25 Connections To connect the printer’s RS-232 DB-9 interface to a DB-25 connector, an interface adapter is required. A generic DB-25 adapter can be used, although the +5 VDC signal source would not be passed through the adapter. Figure 39 shows the connections required for the DB-9 to DB-25 interface.
Data Ports USB 2.0 Port USB 2.0 Port A USB 2.0 port (which is USB 1.1 and 1.0 compatible) is available to connect your printer to the host equipment. The industry-standard USB cable has an A-male connector on one end and a B-male connector on the other end as shown in Figure 41.
Data Ports Applicator Interface Connector Applicator Interface Connector An external DB-15 connector is present on the rear panel of the printer for communication with a customer applicator. An optional DB-15 to DB-9 adapter cable (Zebra part number 49609) is available to accommodate existing DB-9 interfaces. Applicator Signals The printer communicates with a customer applicator through a series of signals on the pins in the DB-15 connector.
Data Ports Applicator Interface Connector Figure 44 • Applicator Signals (Mode 3) label format sent label format processed waiting for start print signal label prints ready for next label not ready DATA READY (pin 14) ready do not start START PRINT (pin 3) start do not end END PRINT (pin 11) end Figure 45 • Applicator Signals (Mode 4) label format sent label format processed waiting for start print signal label prints not ready DATA READY (pin 14) ready do not start START PRINT (pin
Data Ports Applicator Interface Connector Applicator Interface Connector Pin Configuration The Applicator Interface Assembly is available in two versions: a +5 V I/O and a +24–28 V I/O. Table 22 lists the pin configurations and functions of the applicator interface connector for both +5 V and +24–28 V operation. Table 22 • Applicator Interface Connector Pin Configuration Pin No.
Data Ports Applicator Interface Connector Table 22 • Applicator Interface Connector Pin Configuration (Continued) Pin No. Signal Name Signal Type Description 5 PAUSE Input To toggle the current Pause state, this input must be asserted LOW for 200 milliseconds, or until the SERVICE REQUIRED output (pin 10) changes state. 6 REPRINT Input • If the Reprint feature is enabled, this input must be asserted LOW to cause the printer to reprint the last label.
Data Ports Applicator Interface Connector Table 22 • Applicator Interface Connector Pin Configuration (Continued) Pin No. Signal Name Signal Type Description 11 END PRINT Output See Applicator Signals on page 181 for more information about the start and end print signals. See Set Applicator Port Mode on page 95 for more information about the modes. • MODE 0—The applicator port is OFF. • MODE 1—Asserted LOW only while the printer is moving the label forward; otherwise deasserted HIGH.
Data Ports Applicator Interface Connector Jumper Configurations and Pinouts for +5 V I/O Operation Jumpers JP1 and JP2 are used together to produce isolated or non-isolated modes of operation for applicator input and output control signals. JP1 configures the +5 V source for the optoisolator circuits, and JP2 configures the ground. For proper operation, when JP1 is installed, JP2 must be installed, and when JP1 is removed, JP2 must be removed.
Data Ports Applicator Interface Connector Pinouts for +24-28 V I/O Operation Table 24 describes the pin configurations for +24–28 V I/O operation. There are no jumpers to configure for this mode. Table 24 • Non-Isolated and Isolated Modes for +24–28V Operation Isolated (External Power) Non-Isolated (Internal Printer Power) Pin 1 External Ground +24-28V I/O ground must be connected to an external ground. (Required for the 110XiIIIPlus.
Data Ports Applicator Interface Connector Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ____________
9 PC Cards This section describes the optional cards that can be used with the printer and gives instructions for installation. Contents PCMCIA PC Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
PC Cards PCMCIA PC Cards PCMCIA PC Cards The printer can use Type I- or Type II-compliant PCMCIA PC cards. These cards may hold extra memory or font options for the printer, or they may be wireless radio frequency (RF) cards that allow the printer to communicate over a network (ZebraNet Wireless Print Server option required).
PC Cards PCMCIA PC Cards 3. Reinstall the card shield over the PCMCIA card and card slot. Note • The PCMCIA card may take a few minutes to initialize. The PAUSE light flashes while the card initializes. If the card is already initialized, the PAUSE light flashes only once or twice after the card is installed. The printer is ready to operate with the additional memory, font option, or wireless capability.
PC Cards PCMCIA PC Cards Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _____________________________
10 Specifications This section provides the features of and specifications for this printer. Contents Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications Features Features This section lists the standard and optional features for the printer. Standard Features Note • Printer specifications are subject to change without notice. • Thermal transfer and direct thermal printing • DRAM 16 MB • USB 2.0 Port • Real-time Clock • Advanced Counter Print Modes Five different print modes can be used, depending on the printer options purchased: • Tear-Off Mode: Labels are produced in strips.
Specifications Features Bar Codes Types of bar codes include: • • • • • • • • • • • • • • 9/6/07 Bar code ratios—2:1, 7:3, 5:2, 3:1 Codabar (supports ratios of 2:1 up to 3:1) CODABLOCK Code 11 Code 39 (supports ratios of 2:1 up to 3:1) Code 49 (two-dimensional bar code) Code 93 Code 128 (with subsets A, B, and C and UCC case codes) Check digit calculation where applicable Data Matrix EAN-8, EAN-13, EAN extensions ISBT-128 Industrial 2 of 5 Interleaved 2 of 5 (supports ratios of 2:1 up to 3:1, Modulus 10
Specifications Agency Approvals Agency Approvals The agency approvals and product markings in this section apply only to the printers specified. XiIIIPlus Non-RFID or RFID-Ready without RFID Reader Installed The following apply only to printers that do not have RFID readers installed.
Specifications Agency Approvals United States, Canada, and EU (RXi or XiIIIPlus with HF Reader Installed) Agency Approvals • IEC60950-1 • EN55022: Class B • EN 301 489-3 • EN 300 330-2 • EN 55024 • EN 61000-3-2, -3-3 • FCC Part 15.225 • IC RSS-210 Product Markings • NRTL • FCC - B • FCC ID (Intentional radiators) • ICES-003 • IC ID (Intentional radiators) • CE 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev.
Specifications General Specifications General Specifications Physical Specifications Dimensions 90Xi IIIPlus* 96Xi IIIPlus* 110Xi IIIPlus/R110Xi Height 15.5 in. (393.7 mm) 15.5 in. (393.7 mm) 15.5 in (393.7 mm) Width 9.15 in. (232.4 mm) 9.15 in. (232.4 mm) 10.37 in. (263.5 mm) Depth 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) Weight without options 50 lb. (22.7 kg) 50 lb. (22.7 kg) 51 lb. (25 kg) * The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.
Specifications General Specifications Environmental Conditions for Operation and Storage Environment Mode Temperature Relative Humidity Operation Thermal Transfer 41° to 104°F (5° to 40° C) 20 to 85% non-condensing Direct Thermal 32° to 104°F (0° to 40° C) Thermal Transfer or Direct Thermal –40° to 140°F (–40° to 60° C) Storage 9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 5 to 85% non-condensing 13383L-004 Rev.
Specifications Print Specifications by Model Print Specifications by Model Refer to the key and the tables that follow for printer specifications. Specifications Key Non-Continuous printing (gap, notch, or hole between labels). Continuous printing (no gap, notch or hole). Ladder (rotated) orientation. Picket fence (nonrotated) orientation.
Specifications Print Specifications by Model 90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus Print Specifications 90XiIIIPlus* 96XiIIIPlus* 140XiIIIPlus Printhead resolution 300 dots/inch (12 dots/mm) 600 dots/inch (24 dots/mm) 203 dots/inch (8 dots/mm) Dot size (width×length) 0.0033×0.0033 in. (0.084×0.084 mm) 0.0016×0.0016 in. (0.042×0.042 mm) 0.0049×0.0049 in. (0.125×0.125 mm) First dot location (measured from inside media edge) 0.023 ± 0.035 in. (0.6 ± 0.89 mm) 0.023 ± 0.035 in. (0.6 ± 0.
Specifications Print Specifications by Model Print Specifications 170XiIIIPlus/ R170Xi 200 dpi 170XiIIIPlus/ R170Xi 300 dpi 220XiIIIPlus 200 dpi 220XiIIIPlus 300 dpi Selectable print speeds 2.4, 3, 4, 5, 6, 7, 8, 9, 2.4, 3, 4, 5, 6, 7, 8 (in. per second) 10, 11, 12 2.4, 3, 4, 5, 6, 7, 8, 9, 2.4, 3, 4, 5, 6 10 Maximum print length 39 in. (99 cm) 100 in. (381 cm) 39 in. (99 cm) 150 in. (381 cm) 39 in. (99 cm) 100 in. (254 cm) 39 in. (99 cm) 150 in. (381 cm) Bar code modulus (X) 3.
Specifications Ribbon Specifications Ribbon Specifications Refer to the following tables for ribbon specifications. Note • Consider the following when using ribbon: • Match the ribbon to the label width and printhead width that you are using. The ribbon should be at least as wide as the labels to protect the printhead from excessive wear. • Ribbon must be wound with the coated side out.
Specifications Ribbon Specifications 90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus Ribbon Specifications 90XiIIIPlus* 96XiIIIPlus* 140XiIIIPlus Printhead resolution 300 dots/inch (12 dots/mm) 600 dots/inch (24 dots/mm) 203 dots/inch (8 dots/mm) Ribbon width Minimum 0.79 in. (20 mm) 0.79 in. (20 mm) 1.57 in. (40 mm) Ribbon width Maximum 3.40 in. (87 mm) 3.40 in. (87 mm) 5.10 in.
Specifications Media Specifications Media Specifications Use the correct size and type of labels for best performance. Refer to the tables that follow for specifications. Important • Media registration and minimum label length are affected by label type and width, ribbon type, print speed, and printer mode of operation. Performance improves as these factors are optimized. Zebra recommends qualifying any application with thorough testing.
Specifications Media Specifications 110XiIIIPlus/ R110Xi 200 dpi Media Specifications Ticket/tag sensing hole diameter 0.125 in. (3 mm) 110XiIIIPlus/ R110Xi 300 dpi 0.125 in. (3 mm) 110XiIIIPlus 600 dpi 0.125 in. (3 mm) Label registration tolerance (vertical) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) Label registration tolerance (horizontal) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) * Does not apply to RFID labels.
Specifications Media Specifications 140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Printers Minimum label length Total media width (label + backing, if any) 170XiIIIPlus/ R170Xi 140XiIIIPlus Media Specifications 220XiIIIPlus Tear-Off 0.7 in. (18 mm) 0.7 in.* (18 mm*) 0.7 in. (18 mm) Peel-Off 0.5 in. (13 mm) 0.5 in.* (13 mm*) 0.5 in. (13 mm) Cutter 1.5 in. (38 mm) 1.5 in.* (38 mm*) 1.5 in. (38 mm) Rewind 0.25 in. (6 mm) 0.25 in.* (6 mm*) 0.25 in.
Specifications Media Specifications 140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Black Mark Sensing Only 140XiIIIPlus Media Specifications 170XiIIIPlus/ R170Xi 220XiIIIPlus Mark length Minimum (measuring parallel to label Maximum or tag edge) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm) Mark width (measuring to Minimum perpendicular label or tag Maximum edge) 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in.
Specifications Media Specifications 90XiIIIPlus and 96XiIIIPlus Printers Media Specifications 90XiIIIPlus* 96XiIIIPlus* Tear-Off 0.7 in. (18 mm) 0.7 in. (18 mm) Peel-Off 0.5 in. (13 mm) 0.5 in. (13 mm) Cutter 1.5 in. (38 mm) 1.5 in. (38 mm) Rewind 0.25 in. (6 mm) 0.25 in. (6 mm) Total media width (label + backing, if any) Minimum 0.79 in. (20 mm) 0.79 in. (20 mm) Maximum 3.54 in. (90 mm) 3.54 in. (90 mm) Total thickness (includes backing, if any) Minimum 0.003 in. (0.076 mm) 0.
Specifications Media Specifications 90XiIIIPlus and 96XiIIIPlus Black Mark Sensing Only Media Specifications 90XiIIIPlus* 96XiIIIPlus* Minimum 0.12 in. (3 mm) 0.12 in. (3 mm) Maximum 0.43 in. (11 mm) 0.43 in. (11 mm) Mark width (measuring to Minimum perpendicular label/tag edge) Maximum 0.43 in. (11 mm) 0.43 in. (11 mm) Full media width Full media width Mark location Must be located within 0.040 in. (1 mm) of the inside media edge. Must be located within 0.040 in.
End User License Agreement Please read the terms of this “End User License Agreement” (the “Agreement”) carefully. The Agreement is a legal agreement between you (either an individual or a single entity) and Zebra Technologies International, LLC (“Zebra”) for the Zebra computer software and/or firmware accompanying this End User License Agreement, and any associated media, printed materials and any “online” or electronic documentation (collectively, “Software”).
End User License Agreement 3. Documentation. If the Software contains documentation which is provided only in electronic form, you may print one copy of such electronic documentation. You may not copy the printed materials accompanying the Software. 4. Limitations of Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the Software, except and only to the extent that such activity is permitted by applicable law notwithstanding this limitation. 5.
End User License Agreement 10. Export Restrictions. You agree that you will not export or re-export the Software, any part thereof, or any process or service that is the direct product of the Software (the foregoing collectively referred to as the “Restricted Components”), to any country, person or entity subject to U.S. export restrictions. You specifically agree not to export or re-export any of the Restricted Components: (i) to any country to which the U.S.
End User License Agreement 13. Limitation of Liability and Damages. ZEBRA DOES NOT ASSUME RESPONSIBILITY FOR ANY SPECIFIC APPLICATION OF THE SOFTWARE OR FOR COMPATIBILITY WITH OTHER SOFTWARE OR EQUIPMENT.
End User License Agreement between a party and any arbitrator will be directed to the AAA for transmittal to the arbitrator. The parties expressly agree that the arbitrators will be empowered to, at either party’s request, grant injunctive relief. The arbitral award will be the exclusive remedy of the parties for all claims, counterclaims, issues or accountings presented or pleaded to the arbitrators. Judgment upon the arbitral award may be entered in any court that has jurisdiction thereof.
End User License Agreement Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ___________________________
Glossary alphanumeric Indicating letters, numerals, and characters such as punctuation marks. backfeed When the printer pulls the media and ribbon (if used) backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead. Backfeed occurs when operating the printer in Tear-Off and Applicator modes. bar code A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths.
Glossary continuous media Label or tag-stock media that has no notch, gap, or web (media liner only) to separate the labels or tags. The media is one long piece of material. core diameter The inside diameter of the cardboard core at the center of a roll of media or ribbon. diagnostics Information about which printer functions are not working that is used for troubleshooting printer problems. die-cut media A type of label stock that has individual labels stuck to a media liner.
Glossary label backing (liner) The material on which labels are affixed during manufacture and which is discarded or recycled by the end-users. light emitting diode (LED) Indicators of specific printer status conditions. Each LED is either off, on, or blinking depending on the feature being monitored. liquid crystal display (LCD) The LCD is a back-lit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application.
Glossary Radio Frequency Identification (RFID) The technology that allows an item to be identified by a transponder that communicates with a reader via radio waves. ribbon A band of material consisting of a base film coated with wax or resin “ink.” The inked side of the material is pressed by the printhead against the media. The ribbon transfers ink onto the media when heated by the small elements within the printhead. Zebra ribbons have a coating on the back that protects the printhead from wear.
Index Numerics A 110XiIIIPlus black mark specifications, 206 general specifications, 200 label specifications, 205 ribbon specifications, 203 140XiIIIPlus black mark specifications, 208 general specifications, 201 label specifications, 207 ribbon specifications, 204 170XiIIIPlus black mark specifications, 208 general specifications, 201 label specifications, 207 ribbon specifications, 204 220XiIIIPlus black mark specifications, 208 general specifications, 201 label specifications, 207 ribbon specificatio
Index black mark media described, 36 when to clean sensor, 133 C CALIBRATE button function, 21 calibration CALIBRATE button, 21 media and ribbon sensor, 85 methods, 56 setting for head close, 91 setting for media power up, 90 troubleshooting problems, 155 Canadian DOC compliance, 4 CANCEL button CANCEL self test, 164 function, 21 checklist before you begin, 26 troubleshooting, 146 cleaning cutter, 142 exterior of printer, 133 media compartment, 134 printhead and platen roller, 134 recommended schedul
Index E I electrical specifications, 198 electronics cover, 18 end user license agreement, 211 enter Setup mode, 66 environmental specifications, 199 error messages, 147 Error mode, 21 Ethernet characteristics of internal wired connection, 29 characteristics of wireless connection, 29 internal wired connection and configuration, 32 wireless connection and configuration, 32 exit Setup mode, 67 exterior cleaning, 133 external view of printer, 18 idle display setting, 97 images list, 81 initialize Flash me
Index M N mark LED setting, 96 Mark Med S.
Index pin configuration applicator interface, 183 parallel port, 174 serial port, 177 platen roller cleaning, 134 when to clean, 133 ports, 173 power connect to power source, 33 power cord specifications, 34 site selection, 28 Power-On Self Test (POST), 163 PREVIOUS button function, 22 print configuration label CANCEL self test, 164 List Setup command, 81 print darkness setting, 72 print modes Cutter Mode, 109 features, 194 load media for different modes, 43 Peel-Off Mode, 102 Rewind Mode, 114 Rewind Mode
Index R R110Xi black mark specifications, 206 general specifications, 200 label specifications, 205 ribbon specifications, 203 R170Xi black mark specifications, 208 general specifications, 201 label specifications, 207 ribbon specifications, 204 radiation exposure limits, 4 recycling printer parts, 132 registration problems, 155 relative humidity requirements, 28 remove media liner from rewind spindle, 129 replacement parts, 132 report shipping damage, 27 restore factory default settings, 67 network s
Index Setup mode defined, 21 enter Setup mode, 66 exit Setup mode, 67 LCD messages, 71 passwords, 68 SETUP/EXIT button function, 21 shipping report damage, 27 reshipping the printer, 27 short calibration, 56 “smart” labels, 35 snap plate cleaning, 140 cleaning in RFID-ready printer, 141 cleaning in standard printer, 140 when to clean, 133 spacing requirements, 28 specifications agency approvals and markings, 196 by model number, 200 electrical, 198 environmental, 199 physical, 198 power cord, 34 ribbon, 20
Index X Z XML-enabled printing, 100 Zebra Programming Language (ZPL) features, 194 ZPL mode setting, 90 13383L-004 Rev.
Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A. Telephone: +1 847 793 2600 Facsimile: +1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire, HP13 6EQ, UK Telephone: +44 (0) 1494 472872 Facsimile: +44 (0) 1494 450103 Zebra Technologies Asia Pacific, LLC 120 Robinson Road #06-01 Parakou Building Singapore 068913 Telephone: +65 6858 0722 Facsimile: +65 6885 0838 Part Number: 13383L-004 Rev.
