Specifications
6 - 2 FX Series RFID Readers Integrator Guide
Certain real time applications are no
longer functional.
The node address, IP
address, or other reader
configuration parameter(s)
were changed using the
Administrator Console
, and
the application expects the
previous configuration.
Update the settings within the application. Refer to
the application manual.
The user closed the browser
without logging out of the
Administrator Console
, so
other applications cannot
connect to the reader.
Log out of the
Administrator Console
.
Cannot log into
Administrator
Console
.
The user forgot the
password.
Press and hold the reset button for more than 5
seconds. This resets the reader configuration to
factory defaults, including the password.
Unable to add SNTP server, reader
returning error.
SNTP server is not
reachable.
SNTP server name is not
resolvable via DNS server.
DNS server is not
reachable.
Ensure the SNTP server is accessible.
Ensure the DNS server name is configured in
TCP/IP configuration.
Ensure the DNS server is accessible.
Operation failed. A user operation did not
complete, typically due to
invalid input.
Validate all inputs and retry the operation. If it is
not successful, see
Service Information on page
xi
.
Invalid User Name and/or
Password - Try again.
The user name and/or
password were not found in
the system, or do not match
the current user registry.
Accurately retype login information. If this is not
successful, see
Service Information on page xi
.
Session has Timed-out - Log in
again.
The current session was
inactive beyond the time-out
period, so the system
automatically logged out.
Log in again. As a security precaution to protect
against unauthorized system access, always log
out of the system when finished.
User name is not correct. The user name does not
match the current user
registry (illegal characters,
too long, too short,
unknown, or duplicate.)
User forgot the user ID.
Accurately retype the user name.
See
Service Information on page xi
.
The user name has already been
used.
The user name is duplicated
when adding a new user to
the user registry.
Enter a new user name.
Table 6-1
Troubleshooting (Continued)
Problem Possible Causes Possible Solutions