Zebra® 170PAX4™ Print Engine User Guide
© 2004 ZIH Corp. The copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and AGFA fonts. Software © ZIH Corp.
Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Support . . . . .
Contents Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Optional Print Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DB-15 Applicator Interface Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Considerations. . . . . . . . .
Contents 6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Memory Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________
About This Document This section provides you with contact information, document structure and organization, and additional reference documents. Contents Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to operate or troubleshoot problems with the print engine. How This Document Is Organized The User Guide is set up as follows: Section Description Print Engine Basics on page 7 This chapter provides a high-level overview of the print engine and its components.
About This Document Contacts Contacts You can contact Zebra Technologies at any of the following: Visit us at: http://www.zebra.com Our Mailing Addresses: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A Telephone: +1 847.634.6700 Fax: +1 847.913.
About This Document Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information: Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location. Command Line Examples All command line examples appear in Courier New font.
About This Document Related Documents Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example. Figure 1 • Sample Figure with Callouts 1 1 2 2 SETUP/EXIT button CALIBRATE button Related Documents The following documents might be helpful references: • ZPL II® Programming Guide Volume I (part number 45541L) and Volume II (part number 45542L).
About This Document Related Documents Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _____________________
1 Print Engine Basics This chapter provides a high-level overview of the print engine and its components. Contents Print Engine Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Engine Basics Print Engine Exterior View Print Engine Exterior View Print engines are available in a right-hand configuration (media moves from left to right, Figure 2) and a left-hand configuration (media moves from right to left, Figure 3). Figure 2 • Right-Hand (RH) Print Engine 2 3 1 Figure 3 • Left-Hand (LH) Print Engine 2 3 1 1 2 3 8 Media door Front panel Electronics cover 170PAX4 User Guide 10/12/2004 57516L-001 Rev.
Print Engine Basics Front Panel Front Panel All controls and indicators for the print engine are located on the front panel (Figure 4). The Liquid Crystal Display (LCD) shows print engine operating status and printing parameters. The buttons are used to control the print engine operations and change printing parameters. The lights (LEDs) indicate the print engine’s status.
Print Engine Basics Front Panel Table 1 • Front Panel Buttons (Continued) Button Description/Function FEED Feeds a blank label. • If the print engine is idle or paused, the label is fed immediately. • If the print engine is printing, the label is fed after the current batch prints. CALIBRATE CALIBRATE functions only in Pause mode. Press CALIBRATE to recalibrate for proper media length, to set media type (continuous/non-continuous), and to set print method (direct thermal/thermal transfer).
Print Engine Basics Power On/Off Switch Power On/Off Switch The print engine power switch is located to the side of the front panel, as shown in Figure 5. When this switch is placed in the ON (I) position, the POWER light turns on, and the print engine automatically performs a Power-On Self Test (POST). For more information, see Power-On Self Test on page 100. Figure 5 • Power Switch Location (Right-Hand) 1 1 57516L-001 Rev.
Print Engine Basics Power On/Off Switch Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ___________________
2 Getting Started This chapter provides the tasks that you must complete and the issues that you must consider before you load and configure your print engine. Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpack and Inspect the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Report Shipping Damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started Before You Begin Before You Begin Review this checklist, and resolve any issues before you begin setting up your print engine. When you are ready, continue with Print Engine Operation on page 31. Unpack and Inspect the Print Engine Have you unpacked the print engine and inspected it for damage? If you have not, see Unpack and Inspect the Print Engine on page 15.
Getting Started Unpack and Inspect the Print Engine Unpack and Inspect the Print Engine When you unpack the print engine, save all packing materials. Inspect the print engine for possible damage incurred during shipment. Check all exterior surfaces for damage. Raise the media door, and inspect the media compartment for damage to components. Report Shipping Damage If you discover shipping damage upon inspection: • Immediately notify the shipping company of the damage, and file a damage report with them.
Getting Started Print Engine Installation Print Engine Installation This section provides basic information for mounting the print engine into an applicator. The illustrations in this section show the print engine from different angles and include measurements and clearance needs. Requirements Stability When the print engine is mounted, the complete assembly must be physically stable. When the print engine is loaded with ribbon and media, the equipment must not become physically unstable.
Getting Started Print Engine Installation Figure 6 • Front View of Right-Hand Print Engine 57516L-001 Rev.
Getting Started Print Engine Installation Figure 7 • Right Side View of Right-Hand Print Engine 18 170PAX4 User Guide 10/12/2004 57516L-001 Rev.
Getting Started Print Engine Installation Figure 8 • Rear View of Right-Hand Print Engine 0.197 in. (5 mm) 4.626 in. (117.5 mm) 9.646 in. (245 mm) 9.252 in. (235 mm) 0.197 in. (5 mm) 10.433 in. (265 mm) 11.811 in. (300 mm) 0.451 in. (11.45 mm) 57516L-001 Rev. 1 10/12/2004 8.748 in. (222.
Getting Started Print Engine Installation Install the Print Engine in an Applicator This section provides the basic instructions for installing the print engine into an applicator. Caution • If the print engine is installed improperly, it could fall out of the applicator and cause injury. The center mounting bolt and four mounting screws must be installed and secured. See Figure 9 for the location of the bolt and screws. To install the print engine into an applicator, complete these steps: 1.
Getting Started Connect the Print Engine to a Power Source Connect the Print Engine to a Power Source The power supply in the print engine automatically detects the applied line voltage and works in the 90 to 264 VAC, 48 to 62 Hz range. Refer to Figure 10. The AC power cord must have a three-prong female connector on one end that plugs into the mating AC power connector at the rear of the print engine. If a power cable was not included with your print engine, refer to Power Cord Specifications on page 22.
Getting Started Connect the Print Engine to a Power Source Power Cord Specifications Depending on how your print engine was ordered, a power cord may or may not be included. If one is not included or if the one included is not suitable for your requirements, refer to the following guidelines: • The overall cord length must be less than 9.8 ft (3.0 m). • The cord must be rated for at least 5 A, 250 V. • The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic interference.
Getting Started Select a Communication Interface Select a Communication Interface The way that you connect your print engine to a data source depends on the communication options installed in the print engine. See Data Ports on page 115 for control signal descriptions and other additional information. Caution • Connecting a data communications cable while the power is ON may damage the print engine. Note • You must supply all interface cables for your application.
Getting Started Select a Communication Interface Optional Print Servers • • ZebraNet Wireless Print Server. For more information on this option, see the ZebraNet Wireless Print Server User Guide (part number 13422L-001). ZebraNet 10/100 Print Server (10/100 PS). For more information on 10/100 PS, see the ZebraNet 10/100 Print Server User and Reference Guide (part number 47619L-001).
Getting Started Select a Communication Interface Data Cable Requirements Data cables must be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise. To minimize electrical noise pickup in the cable: • Keep data cables as short as possible. • Do not bundle the data cables tightly with the power cords. • Do not tie the data cables to power wire conduits.
Getting Started Types of Media Types of Media The print engine can use various types of media (Table 3). We strongly recommend the use of Zebra-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear.
Getting Started Types of Media Table 3 • Types of Media (Continued) Media Type How It Looks Description Fanfold Media The media is folded in a zigzag pattern. RFID “Smart” Media (for use with RFID-capable print engines only) Each label has a radio frequency identification (RFID) chip and antenna inlay embedded between the label and the liner. The media is made from the same materials and adhesives as non-RFID labels.
Getting Started Ribbon Ribbon Ribbon is a thin film that is coated on one side with wax or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be. When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.
Getting Started Ribbon Adhesive Test If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed. To perform an adhesive test, complete these steps: 1. Peel a label from its liner. 2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon. 3. Peel the label off of the ribbon. 4. Observe the results.
Getting Started Ribbon Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ____________________________________
3 Print Engine Operation If you have completed the tasks and resolved issues in the checklist in Before You Begin on page 14, use this chapter to load the print engine, to calibrate the print engine, and to print configuration labels. Contents Load Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Engine Operation Load Media Load Media Figure 17 identifies the media-handling components of a right-hand print engine. A left-hand unit contains a mirror image of these components. Figure 18 on page 33 shows the print engine with media loaded.
Print Engine Operation Load Media Figure 18 • Loaded Media Left-Hand Right-Hand 57516L-001 Rev.
Print Engine Operation Load Media To load media, complete these steps: 1. Load media on the media supply reel of the applicator (refer to the applicator’s user guide). 2. Open the media door. 3. See Figure 19. Press down on the pinch roller release latch. The pinch roller assembly springs up (Figure 20).
Print Engine Operation Load Media 4. See Figure 21. Under the print engine, grasp the brass thumb nut of the outer media guide, and slide the outer media guide all the way out. Figure 21 • Sliding the Outer Media Guide 1 2 1 2 57516L-001 Rev.
Print Engine Operation Load Media 5. See Figure 22. Open the printhead assembly by unlatching the printhead latch from the locking pin. Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool. Figure 22 • Opening the Printhead Assembly 1 2 1 2 36 Printhead latch Locking pin 170PAX4 User Guide 10/12/2004 57516L-001 Rev.
Print Engine Operation Load Media 6. See Figure 23. Thread the media through the upper media path as follows: a. Under the upper guide post b. Between the top media sensor track assembly and the label guide shelf assembly c. Below the pinch roller assembly d. Under the printhead assembly 7. See Figure 23. Extend approximately 30 in. (75 cm) of media past the peel bar. Remove and discard the labels from this exposed media.
Print Engine Operation Load Media 8. See Figure 24. Position the media so that it is aligned with and just touching the inner media guide. 9. See Figure 24. Under the print engine, grasp the brass thumb nut of the outer media guide, and position the outer media guide so that it just touches the outer edge of the media. Figure 24 • Adjusting the Outer Media Guide 1 2 1 2 Outer media guide Media 10. See Figure 19 on page 34. Press down on the pinch roller assembly until it locks closed. 11.
Print Engine Operation Load Media 13. See Figure 26. Thread the media liner around the peel bar, under the platen roller, and through the peel roller assembly. Note • If the applicator has an air tube, route the media liner between the air tube and the peel bar. Do not thread the media liner over the air tube. Figure 26 • Threading the Liner 1 2 4 1 2 3 4 3 Peel bar Platen roller Peel roller assembly Lower guide post 14. See Figure 27.
Print Engine Operation Load Ribbon Load Ribbon Use ribbon with thermal transfer media. The ribbon must be coated on the outside and wider than the media. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear. Figure 28 identifies the ribbon system components inside the media compartment of a right-hand print engine. A left-hand unit contains a mirror image of these components. Figure 29 on page 41 shows the print engine with ribbon loaded.
Print Engine Operation Load Ribbon Figure 29 • Loaded Ribbon Left-Hand Right-Hand 57516L-001 Rev.
Print Engine Operation Load Ribbon To load ribbon, complete these steps: 1. See Figure 30. Place a full ribbon roll onto the ribbon supply spindle so the ribbon rotates as shown, and then push the roll toward the print engine frame until it is fully seated. Figure 30 • Placing Ribbon on the Ribbon Supply Spindle Left-Hand Right-Hand 1 1 1 Ribbon supply spindle with ribbon 2. See Figure 31. Open the printhead assembly by unlatching the printhead latch from the locking pin.
Print Engine Operation Load Ribbon 3. See Figure 32. Thread the ribbon under the lower ribbon guide roller. 4. See Figure 32. Make sure that the ribbon passes directly below the ribbon sensor, which is located near the back wall of the print engine. Figure 32 • Threading Ribbon under the Ribbon Sensor 1 1 2 2 Lower ribbon guide roller Ribbon sensor 5. See Figure 33. Thread the ribbon under the printhead assembly and then around the upper ribbon guide roller.
Print Engine Operation Load Ribbon 6. See Figure 34. Place an empty ribbon core onto the ribbon take-up spindle, and then push the core toward the print engine frame until it is fully seated. 7. See Figure 34. Attach the end of the ribbon to the empty ribbon core with adhesive tape or a label, and wind for several turns in the direction shown. Ensure that the ribbon winds evenly on the spindle.
Print Engine Operation Remove Used Ribbon Remove Used Ribbon To remove used ribbon, complete these steps: 1. Open the media door. 2. Examine the ribbon. Did the ribbon run out? If... Then... Yes a. No a. Remove the empty core from the ribbon supply spindle. Save the core to use on the ribbon take-up spindle when you load ribbon. b. Remove the used ribbon and core from the ribbon take-up spindle. c. Install new ribbon following the instructions in Load Ribbon on page 40. b. c. d. e. f.
Print Engine Operation Calibrate the Print Engine Calibrate the Print Engine Calibrate the print engine when it is first put into service. Calibration allows the print engine to establish the proper settings for the specific media and ribbon used in your application. You may calibrate the print engine at other times as needed. Table 4 shows the different methods for calibration.
Print Engine Operation Calibrate the Print Engine Table 4 • Types of Calibration (Continued) Type of Calibration Description When/How It Occurs Sensor Profile Calibration The print engine auto-calibrates and prints a media sensor profile. Select the SENSOR PROFILE option on the front panel. See Print Sensor Profile on page 64 for instructions. Media and Ribbon Sensor Sensitivity Calibration One of the most common adjustments to print engine settings.
Print Engine Operation Adjust Media Sensors Adjust Media Sensors This section describes how to adjust the media sensors. Reflective Media Sensor Some types of media have black marks printed on the underside of the media liner, which act as “start of label” indicators. The reflective media sensor senses these black marks. The position of this sensor is not adjustable. If you use this type of media, refer to Media Specifications on page 112 for information about black mark requirements.
Print Engine Operation Adjust Media Sensors Figure 35 • Media Sensor Adjustment (Right-Hand Unit Shown) 1 2 1 2 57516L-001 Rev.
Print Engine Operation Adjust Media Sensors Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _______________
4 Print Engine Configuration This chapter describes the front panel parameters that are used to configure the print engine for operation. Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Engine Configuration Overview Overview After you have installed the media and ribbon and the Power-On Self Test (POST) is complete, the front panel displays PRINTER READY. You may now set print engine parameters for your application using the front panel display and the buttons directly below it. If it becomes necessary to restore the initial print engine defaults, see PAUSE Self Test on page 102 and FEED Self Test on page 103.
Print Engine Configuration Overview Exit Setup Mode To leave Setup mode, complete these steps: 1. Press SETUP/EXIT. The LCD displays SAVE CHANGES. 2. Press the left or right oval to display the save options (Table 5). Table 5 • Save Options When Leaving Setup Mode LCD Description PERMANENT Stores values in the print engine even when power is turned off. TEMPORARY Saves the changes until power is turned off.
Print Engine Configuration Print a Configuration Label Print a Configuration Label A configuration label lists the print engine settings that are stored in configuration memory. After you load the media and ribbon (if necessary), print a configuration label as a record of your print engine’s current settings. Keep the label to use when troubleshooting printing problems. To print a configuration label, complete these steps: 1. On the front panel, press SETUP/EXIT. 2.
Print Engine Configuration Print a Network Configuration Label Print a Network Configuration Label If you are using a print server, you can print a network configuration label after the print engine is connected to the network. To print a network configuration label, complete these steps: 1. On the front panel, press SETUP/EXIT. 2. Press NEXT or PREVIOUS to scroll through the parameters until you reach LIST NETWORK. 3. Press the right oval to confirm printing.
Print Engine Configuration Changing Password-Protected Parameters Changing Password-Protected Parameters Certain parameters, including the communication parameters, are password-protected by factory default. Caution • Do not change password-protected parameters unless you have a complete understanding of the parameters’ functions. If the parameters are set incorrectly, the print engine may function unpredictably.
Print Engine Configuration Front Panel LCD Front Panel LCD Use the LCD display on the front panel to adjust print engine settings. Table 6 shows parameters in the order in which they are displayed when you press NEXT after entering Setup mode. Throughout this process, press NEXT to continue to the next parameter, or press PREVIOUS to return to the previous parameter in the cycle.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 2 of 19) Parameter Action/Explanation BACKFEED SPEED 2 IPS TEAR OFF - PRINT MODE -APPLICATOR + +000 + + MEDIA TYPE -NON-CONTINUOUS + 58 Adjust Backfeed Speed If backfeed is on, adjusts the speed at which the label backs up before printing (given in inches per second). • Press the right oval to increase the value. • Press the left oval to decrease the value.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 3 of 19) Parameter Action/Explanation SENSOR TYPE -WEB + PRINT METHOD -THERMAL-TRANS. + PRINT WIDTH - 168 0/8 MM 57516L-001 Rev. 1 + 10/12/2004 Set the Sensor Type This parameter tells the print engine whether you are using media with a web (gap/space between labels, notch, or hole) to indicate the separations between labels or if you are using media with a black mark printed on the back.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 4 of 19) Parameter MAXIMUM LENGTH -39.0 IN 988 MM Action/Explanation Set Maximum Label Length This parameter is used during the media portion of the calibration process. Always set maximum label length to a value that is at least 1.0 in. (25.4 mm) greater than the actual label length (Figure 38).
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 5 of 19) Parameter EARLY WARNING MEDIA DISABLED EARLY WARNING MAINT. OFF 57516L-001 Rev. 1 10/12/2004 Action/Explanation Set Early Warning for Media When this parameter is enabled, the print engine provides warnings when labels are running low. Note • Update the number of labels per roll when beginning use of the Early Warning System.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 6 of 19) Parameter LIST FONTS PRINT LIST BAR CODES PRINT List Fonts • Press the right oval to print a label that lists the available fonts in the print engine, including standard print engine fonts plus any optional fonts. Fonts may be stored in RAM, Flash memory, optional PCMCIA font cards, or CompactFlash cards.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 7 of 19) Parameter A: FORMAT CARD: Action/Explanation Initialize Memory Card B: Caution • Perform this operation only when it is necessary to erase all previously stored information from the optional PCMCIA card or CompactFlash card. Press the right oval to select YES. (If you are prompted to enter the password, see Changing Password-Protected Parameters on page 56. The front panel LCD asks ARE YOU SURE?. 2.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 8 of 19) Parameter SENSOR PROFILE PRINT Action/Explanation Print Sensor Profile The media sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location. • Press the right oval to start this standard calibration procedure and print a media sensor profile.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 9 of 19) Parameter MEDIA AND RIBBON CALIBRATE PARALLEL COMM. - BIDIRECTIONAL + 57516L-001 Rev. 1 10/12/2004 Action/Explanation Calibrate Media and Ribbon Sensor Sensitivity Use this procedure to adjust sensitivity of media and ribbon sensors. Important • This procedure must be followed exactly as presented. All of the steps must be performed even if only one of the sensors requires adjustment.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 10 of 19) Parameter - SERIAL COMM RS232 - BAUD 9600 - DATA BITS 8 BITS Action/Explanation + + Set Serial Communications Select the communications port that matches the one being used by the host computer. Important • Do not change this parameter from the default. The print engine supports only RS-232. This parameter will be eliminated in a future version of the firmware.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 11 of 19) Parameter - PROTOCOL NONE - NETWORK ID 000 Action/Explanation + + COMMUNICATIONS - NORMAL MODE + 57516L-001 Rev. 1 10/12/2004 Set Protocol Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the print engine to the host computer signifying that data has been received. Select the protocol that is requested by the host computer.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 12 of 19) Parameter CONTROL PREFIX < >7EH + FORMAT PREFIX <^>5EH + DELIMITER CHAR <,>2CH + 68 Action/Explanation Set Control Prefix Character The print engine looks for this two-digit hex character to indicate the start of a ZPL/ZPL II control instruction. The “H” that is displayed indicates Hexadecimal and is not part of the value. Note • Do not use the same hex value for the control, format, and delimiter character.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 13 of 19) Parameter - ZPL MODE ZPL II Action/Explanation + MEDIA POWER UP - CALIBRATION + HEAD CLOSE - CALIBRATION 57516L-001 Rev. 1 + 10/12/2004 Select ZPL Mode The print engine remains in the selected mode until it is changed by this front panel instruction or by using a ZPL/ZPL II command.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 14 of 19) Parameter - - - 70 BACKFEED BEFORE LABEL TOP +000 LEFT POSITION ±0000 Action/Explanation + + + Select Backfeed Sequence This parameter establishes when label backfeed occurs after a label is removed in applicator mode. It has no effect in Rewind mode. This parameter setting can be superseded by the ~JS instruction when received as part of a label format (refer to ZPL II Programming Guide Volume I).
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 15 of 19) Parameter - HEAD RESISTOR 0500 OHMS Action/Explanation Set the Head Resistor Value + Caution • This parameter should be changed only by qualified service personnel. Do not set the value higher than that shown on the printhead. Setting a higher value may damage the printhead. This value has been preset at the factory to match the resistance value of the printhead.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 16 of 19) Parameter Action/Explanation START PRINT SIG PULSE MODE + Select Start Print Signal This parameter determines how the print engine reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the print engine. • Pulse Mode—Labels print when the signal transitions from HIGH to LOW. • Level Mode—Labels print as long as the signal is asserted LOW.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 17 of 19) Parameter - - Action/Explanation REPRINT MODE DISABLED WEB S. 073 MEDIA S. 075 RIBBON S. 071 MARK S. 000 - - + + Set Reprint Mode When the Reprint feature is enabled, the reprint input signal (Pin 6) on the applicator port is functional. When the input signal is asserted, the last label printed is printed again. (This includes non-printing labels.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 18 of 19) Parameter Action/Explanation FORMAT CONVERT - NONE + Select Format Convert Selects the bitmap scaling factor. The first number is the original dots per inch (dpi) value; the second, the dpi to which you would like to scale. • Press the right or left oval to display other choices.
Print Engine Configuration Front Panel LCD Table 6 • Print Engine Parameters (Sheet 19 of 19) Parameter RTC TIME - 14:55 Action/Explanation + LANGUAGE ENGLISH 57516L-001 Rev. 1 10/12/2004 Set RTC Time This parameter allows you to set the time following the convention selected in IDLE DISPLAY. 1. Press the left oval to move to the next digit position. 2. Press the right oval to change the value of the digit.
Print Engine Configuration Front Panel LCD ZebraNet® Print Server LCD Displays The menu options shown in Table 7 display only if you have the ZebraNet 10/100 PrintServer or Wireless Print Server installed. Table 7 • Print Server LCD Displays Parameter LOAD LAN FROM? PRINTER WIRED PS CHECK? NO IP PROTOCOL ALL Action/Explanation Load LAN Source1 This parameter, which serves the same function as the ^NP ZPL command, specifies whether to use the printer’s or the print server’s IP settings at bootup.
Print Engine Configuration Front Panel LCD Table 7 • Print Server LCD Displays (Continued) Parameter Action/Explanation IP ADDRESS 000.000.000.000 SUBNET MASK 000.000.000.000 DEFAULT GATEWAY 000.000.000.000 MAC ADDRESS 000000000000 IP Address2 This parameter allows you to select the IP address if PERMANENT was chosen in IP PROTOCOL. (If a dynamic option was chosen, the user cannot select the address.) 1. Press the left oval to move to the next digit position. 2.
Print Engine Configuration Front Panel LCD Table 7 • Print Server LCD Displays (Continued) Parameter ENCRYPTION MODE OFF ENCRYPT. INDEX 1 RESET NETWORK YES Action/Explanation Select Encryption Mode1,3 • Press the right or left oval to display other choices. Default: OFF Selections: OFF, 40-BIT, 128-BIT Select Encryption Index1,3 • Press the right or left oval to display other choices.
5 Routine Maintenance This chapter provides routine cleaning and maintenance procedures. Contents Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clean Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clean the Sensors . . . .
Routine Maintenance Cleaning Schedule Cleaning Schedule Cleaning your print engine regularly maintains print quality and may extend the life of the print engine. The recommended cleaning schedule is shown in Table 8. See the following pages for specific procedures. Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage caused by any other fluids being used on this print engine.
Routine Maintenance Clean Interior Clean Interior Remove any accumulated dirt and lint from the interior of the print engine using a soft bristle brush and/or vacuum cleaner. This area should be inspected every time a new ribbon is loaded. Clean the Sensors To ensure proper operation of the print engine, all sensors should be cleaned on a regular basis. The sensors are shown in the following: • See Figure 40 for the media sensors. • See Figure 41 on page 82 for the door-open sensor.
Routine Maintenance Clean Interior Figure 41 • Door-Open Sensor Location (Right-Hand Unit Shown) 1 1 Door-open sensor Figure 42 • Ribbon Sensor Location (Right-Hand Unit Shown) 1 1 82 Ribbon sensor 170PAX4 User Guide 10/12/2004 57516L-001 Rev.
Routine Maintenance Clean Interior Clean the Printhead and Platen Roller Clean the printhead and platen roller according to the schedule in Table 8 on page 80. Clean the printhead more often if you see inconsistent print quality, such as voids or light print. Clean the platen roller if you see media movement problems. To clean the printhead and platen roller, complete these steps: Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool.
Routine Maintenance Clean Interior 4. See Figure 44. Using Zebra’s Preventative Maintenance kit (part number 47362) or a solution of 90% isopropyl alcohol and 10% deionized water on a cotton swab, wipe the print elements from end to end. Allow the solvent to evaporate. Figure 44 • Printhead and Platen Roller Cleaning (Right-Hand Unit Shown) 1 2 3 1 2 3 Printhead elements (gray strip) Cotton swab Platen Roller 5. Use a lint-free cloth moistened with alcohol to clean the platen roller and other rollers.
Routine Maintenance Toggle Positioning Toggle Positioning Proper toggle positioning is important for proper print quality. The toggles should be positioned approximately 1/4 of the way in from each media edge. To adjust the toggle, complete these steps: 1. See Figure 45. Loosen the position locking nut by rotating it to the left. 2. Slide the toggle to the desired position on the toggle shaft. 3. Finger tighten the position locking nut by rotating it to the right.
Routine Maintenance Printhead Pressure Adjustment Printhead Pressure Adjustment Before adjusting the printhead pressure, check that the toggles are positioned correctly. See Toggle Positioning on page 85.
Routine Maintenance Power Fuse Replacement Power Fuse Replacement The print engine uses a metric-style fuse (5 × 20 mm IEC) rated for 5 Amps at 250 Volts that bears the certification mark of a known international safety organization (see Figure 12 on page 22). The power entry module comes with two approved fuses in the fuse holder: one is in-circuit and the other is a spare. To replace a fuse, complete these steps: 1. See Figure 47.
Routine Maintenance Power Fuse Replacement Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ________________
6 Troubleshooting This chapter provides you with information about LCD, print quality, communications, and other errors that you might need to troubleshoot. If you need technical assistance, contact your equipment supplier. Contents Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Memory Errors . . . . . . .
Troubleshooting Troubleshooting Checklists Troubleshooting Checklists If an error condition exists with the print engine, review this checklist: Is there an error message on the LCD? If yes, see LCD Error Messages on page 91 for more information. Is the CHECK RIBBON light on when ribbon is loaded properly, or are non-continuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 65.
Troubleshooting LCD Error Messages LCD Error Messages The LCD displays messages when there is an error. See Table 9 for LCD errors, the possible causes, and the recommended solutions. Table 9 • LCD Error Messages LCD Display/ Print Engine Condition ERROR CONDITION RIBBON OUT Print engine stops; RIBBON light ON, ERROR light flashes. WARNING RIBBON IN Possible Cause Recommended Solution In thermal transfer mode, ribbon is not loaded or incorrectly loaded. Load ribbon correctly.
Troubleshooting LCD Error Messages Table 9 • LCD Error Messages (Continued) LCD Display/ Print Engine Condition WARNING HEAD TOO HOT Print engine stops and ERROR light flashes. Possible Cause Caution • The printhead may be hot enough to cause severe burns. Allow the printhead to cool. Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. The printhead is over temperature.
Troubleshooting Memory Errors Memory Errors The memory errors in Table 10 indicate that the print engine does not have enough memory to perform the function shown on the second line of the LCD. Table 10 • Memory Errors Problem/LCD Display Possible Cause Recommended Solution OUT OF MEMORY CREATING BITMAP Creating Bitmap The bitmap size (label length/width) does not fit in available memory. OUT OF MEMORY STORING BITMAP Storing Bitmap Not enough memory is available to store the bitmap created.
Troubleshooting Print Quality Problems Print Quality Problems Table 11 identifies problems with print quality, the possible causes, and the recommended solutions. Table 11 • Print Quality Problems Problem Possible Cause Recommended Solution General print quality issues You are using an incorrect combination of labels and ribbon for your application. Consult your authorized Zebra reseller or distributor for information and advice. The print engine is set at the incorrect print speed.
Troubleshooting Print Quality Problems Table 11 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution Wrinkled ribbon Ribbon fed through the machine incorrectly. See Load Ribbon on page 40. Incorrect burn temperature. Set the darkness to the lowest possible setting for good print quality. See Adjust Print Darkness on page 57. Incorrect or uneven pressure. Set the pressure to the minimum needed for good print quality. See Printhead Pressure Adjustment on page 86.
Troubleshooting Print Quality Problems Table 11 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution Misregistration and misprint of one to three labels Media sensor is not positioned correctly. Place media sensor in proper position. The platen roller is dirty. Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 83. Media does not meet specifications. Use media that meets specifications.
Troubleshooting Communications Problems Communications Problems Table 12 identifies problems with communications, the possible causes, and the recommended solutions. Table 12 • Communications Problems Problem Possible Cause A label format was sent to The communication the print engine but was not parameters are incorrect. recognized. The DATA light does not flash. Recommended Solution Check the print engine driver or software communications settings (if applicable).
Troubleshooting Miscellaneous Print Engine Problems Miscellaneous Print Engine Problems Table 13 identifies miscellaneous problems with the print engine, the possible causes, and the recommended solutions. Table 13 • Miscellaneous Print Engine Problems Problem Possible Cause Recommended Solution Broken or melted ribbon Darkness setting too high. 1. Ribbon tension dancer(s) oscillate erratically Ribbon core is not standard size and is slipping on the spindle.
Troubleshooting Miscellaneous Print Engine Problems Table 13 • Miscellaneous Print Engine Problems (Continued) Problem Possible Cause Recommended Solution The ribbon light is on even though ribbon is loaded correctly. The print engine was not calibrated for the label being used. Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 65. All lights on, but nothing displays on the LCD, and the print engine locks up. Internal electronic or firmware failure.
Troubleshooting Print Engine Diagnostics Print Engine Diagnostics Self tests and other diagnostics provide specific information about the condition of the print engine. The most commonly used are the Power-On and the CANCEL self tests. Caution • Full width media should be used when performing self tests. If your media is not wide enough, the test labels may print on the platen roller and damage it.
Troubleshooting Print Engine Diagnostics CANCEL Self Test The CANCEL self test prints a configuration label (Figure 48). To perform the CANCEL Self Test, complete these steps: 1. Turn Off (O) the print engine. 2. Press and hold CANCEL while turning the power On (I). Hold CANCEL until the first front panel light turns off. A print engine configuration label prints (Figure 48). Figure 48 • Configuration Label 57516L-001 Rev.
Troubleshooting Print Engine Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the print engine’s mechanical assemblies. Figure 49 shows a sample printout. To perform a PAUSE self test, complete these steps: 1. Turn Off (O) the print engine. 2. Press and hold PAUSE while turning the power On (I). Hold PAUSE until the DATA light turns off.
Troubleshooting Print Engine Diagnostics FEED Self Test The labels printed during this print quality test depend on the dot density of the printhead. • 300 dpi print engines: 7 labels are printed at the 2 ips and 8 ips print speeds. • 203 dpi print engines: 7 labels are printed at the 2 ips and 12 ips print speeds. During this print quality test, seven labels are printed at the 2 ips and seven at the 12 ips print speeds.
Troubleshooting Print Engine Diagnostics FEED Key and PAUSE Key Performing this self test temporarily resets the print engine configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. If the factory default values are permanently saved, a media calibration procedure must be performed. You must also reset the head resistance value and the verifier and applicator port settings to their required values.
Troubleshooting Print Engine Diagnostics Table 14 • Control of Print Engine Parameters 57516L-001 Rev.
Troubleshooting Print Engine Diagnostics Table 14 • Control of Print Engine Parameters Parameter Controlled By B:Memory Fixed (option card) J12 Interface Fixed J11 Interface Fixed J10 Interface Fixed J9 Interface Fixed J8 Interface Fixed J7 Interface Fixed Communications Diagnostics Test Do not perform the following test until all configuration and calibration parameters have been set. For configuration information, see Front Panel LCD on page 57.
A Print Engine Specifications This appendix provides the features of and specifications for the print engine. Contents General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Engine Specifications General Specifications General Specifications Physical For installation information, refer to Print Engine Installation on page 16. Height 11.8 in. (300 mm) Width 9.6 in. (245 mm) Depth 18.3 in. (465 mm) Weight 35.5 lb (16.
Print Engine Specifications General Specifications Electrical Specifications Power Supply Power Consumption Idle Printing Fuses Universal Power Supply with power-factor correcting 90–264 VAC, 48–62 Hz 19 W 375 W (maximum) 5 Amp, 250 VAC, 5 × 20 mm IEC style, as supplied with the print engine Communications Specifications Serial High-speed RS-232C DB9 pin (standard) Applicator Interface Female DB-15 connector Parallel • Bi-directional high-speed (36-pin connector) • IEEE 1284-compliant software proto
Print Engine Specifications General Specifications Bar Codes Bar code modulus “X” dimensions • Picket fence (non-rotated) orientation: • 203 dpi = 0.0049 in. mil to 0.049 in. • 300 dpi = 0.0033 in. mil to 0.033 in. • Ladder (rotated) orientation: • 203 dpi = 0.0049 in. mil to 0.049 in. • 300 dpi = 0.0039 in. mil to 0.039 in.
Print Engine Specifications Printing Specifications Printing Specifications Specification 172PAX4 173PAX4 Resolution 203 dots per inch (8 dots per mm) 300 dots per inch (12 dots per mm) Dot size 0.0049 in. x 0.0049 in. (0.125 mm x 0.125 mm) 0.0033 in. x 0.0039 in. (0.084 mm x 0.100 mm) Maximum print speed 12 ips 8 ips First dot location (from inside media edge) 0.093 in. (2.4 mm) 0.093 in. (2.4 mm) Maximum print width 6.6 in. (168 mm) 6.6 in.
Print Engine Specifications Media Specifications Media Specifications Media width (label and liner) Minimum 3.0 in. (76 mm) Maximum 7.1 in. (180 mm) Label length Minimum Registration tolerance (not including label/liner position tolerances) Applicator mode 3.0 in. (76.2 mm) with backfeed on 1.0 in. (25.4 mm) with backfeed off Rewinde mode 1.0 in. (25.4 mm) Tear-off mode 3.0 in. (76.2 mm) with backfeed on 1.0 in. (25.4 mm) with backfeed off Vertical (concurrent labels) ±0.040 in. (±1.
Print Engine Specifications Ribbon Specifications Ribbon Specifications Thickness 4.5 microns Width (wound coated side out) 3.0 in. to 7.1in. (76 mm to 180 mm) Maximum length 2955 ft (900 m) Roll size Inner core diameter Maximum roll size 1.0 in. (25.4 mm) 4.0 in. (101.6 mm) 57516L-001 Rev.
Print Engine Specifications Ribbon Specifications Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _________
B Data Ports This appendix describes the standard communication ports available to connect the print engine to your computer or network. Contents Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Serial Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Ports Parallel Port Parallel Port When communicating via the parallel port, the values selected must be the same as those used by the host equipment connected to the print engine. Port selection for status information is determined by the channel sending the request. The parallel port can be set for bidirectional or unidirectional communication. The default setting is bidirectional. A standard 36-pin parallel connector is available on the back of the print engine for connection to the data source.
Data Ports Serial Port Serial Port To communicate using the serial data port of the print engine, you must choose the number of data bits, parity, and handshaking. Parity applies only to data transmitted by the print engine because the parity of received data is ignored. The values selected must be the same as those used by the host equipment connected to the print engine. Default print engine settings are 9600 baud, 8 data bits, no parity, and XON/XOFF.
Data Ports Serial Port Serial Pin Configuration Table 16 shows the pin configuration and function of the rear panel serial data connector on the print engine. \ Table 16 • Serial Connector Pin Configuration 118 Pin No.
Data Ports Serial Port RS-232 Interface Connections Note • Adapters are available from Zebra Technologies LLC. • RS-422/RS-485 adapter, Zebra part number 33114M • RS-232 DB-9 to DB-25 adapter, Zebra part number 33109M Direct Connection to a Computer The print engine is configured as Data Terminal Equipment (DTE). Note • Use a null modem (crossover) cable to connect the print engine to a computer or any other DTE device. Figure 52 shows the internal connections of the print engine’s RS-232 connector.
Data Ports Serial Port DB-9 to DB-25 Connections An interface adapter is required (Zebra part number 33109M) to connect the print engine’s DB-9 interface to a DB-25 connector. A generic DB-25 adapter CAN be used, although the +5 VDC signal source would not be passed through the adapter. Figure 53 shows the connections required for the DB-9 to DB-25 interface.
Data Ports Serial Port Modem Connection When the print engine is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. Figure 54 shows the connections required for this cable. Figure 54 • RS-232 Connections DTE (Printer) 2 3 4 5 DCE (Modem, etc.
Data Ports Applicator Interface Connector Applicator Interface Connector An external DB-15 connector is present on the rear panel of the print engine for communication with the applicator. An optional DB-15 to DB-9 adapter cable (Zebra part number 49609) is available to accommodate existing DB-9 interfaces. Applicator Interface Connector Pin Configuration The Applicator Interface Assembly is available in two versions: a +5 V I/O and a +24 V (24–28 V) I/O.
Data Ports Applicator Interface Connector Table 17 • Applicator Interface Connector Pin Configuration (Continued) Pin No. Signal Name Signal Type Description 5 PAUSE Input To toggle the current pause state, this input must be asserted LOW for 200 milliseconds, or until the SERVICE REQUIRED output (pin 10) changes state. 6 REPRINT Input If the Reprint feature is enabled, this input must be asserted LOW to cause the print engine to reprint the last label.
Data Ports Applicator Interface Connector Table 17 • Applicator Interface Connector Pin Configuration (Continued) Pin No. Signal Name Signal Type Description 12 MEDIA OUT Output Asserted LOW while there is no media in the print engine. 13 RIBBON OUT Output Asserted LOW while there is no ribbon in the print engine. 14 DATA READY Output Asserted LOW when sufficient data has been received to begin printing the next label.
Data Ports Applicator Interface Connector Figure 55 illustrates the location of the fuses and the location of jumpers J4 and J5 for the +5 V I/O applicator interface board. Figure 55 • Applicator Interface Board 1 2 3 1 2 3 4 57516L-001 Rev.
Data Ports Applicator Interface Connector Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _________________
Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies.
Proprietary Statement Canadian DOC Compliance Statement This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Warranty Information Effective December 30, 2002 All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship. Printers and Related Hardware Products Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.
Warranty Information Printhead Warranty Period Bar code label and receipt printer printheads 6 months Plastic card printer printheads 12 months To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or ribbons) for warranty qualification.
Warranty Information Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defective in material or workmanship during the warranty period. Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable. Repair Services Zebra repairs are warranted against defects in material and workmanship for 90 days from the date of repair by Zebra.
Warranty Information Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ______________________________________
Printer Software and Firmware License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND.
Printer Software and Firmware License Agreement • • Reservation of Rights. All rights not expressly granted are reserved by ZEBRA. Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use, conditions or notices. 3. RESTRICTIONS. • • • • • • 134 You must maintain all copyright notices on all copies of the SOFTWARE and FIRMWARE. Limitations on modification.
Printer Software and Firmware License Agreement 4. TERMINATION. Without prejudice to any other rights, ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA.
Printer Software and Firmware License Agreement 8. DISCLAIMER OF WARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTWARE AND/OR FIRMWARE “AS IS” AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY (IF ANY) IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT.
Printer Software and Firmware License Agreement ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE AND/OR FIRMWARE OR ITS USE. If you do not wish to accept the SOFTWARE OR FIRMWARE under the terms of this PSFLA, do not use the PRINTER enclosed with or otherwise associated with this PSFLA. 11. GOVERNING LAW. If you acquired the SOFTWARE and/or FIRMWARE in the United States of America, the laws of the State of Illinois, U.S.A. will apply to this contract.
Printer Software and Firmware License Agreement Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ___________
Glossary Alphanumeric — Indicating letters, numerals, and characters such as punctuation marks. Backfeed — When the print engine pulls the media and ribbon (if used) backward into the print engine so that the beginning of the label to be printed is properly positioned behind the printhead. Backfeed occurs when operating the print engine in Tear-Off and Applicator modes. Bar code — A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths.
Glossary Die-cut media — A type of label stock that has individual labels stuck to a media liner. The labels may be either lined up against each other or separated by a small distance. Typically the material surrounding the labels has been removed. (See non-continuous media.) Direct thermal — A printing method in which the printhead presses directly against the media. Heating the printhead elements causes a discoloration of the heat-sensitive coating on the media.
Glossary Media sensor — This sensor is located behind the printhead to detect the presence of media and, for non-continuous media, the position of the web, hole, or notch used to indicate the start of each label. Non-continuous media — Consumable printing stock that contains an indication of where one label/printed format ends and the next one begins. Examples are die-cut labels, notched tag-stock, and stock with black mark registration marks.
Glossary Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________
Index A C adhesive test for ribbon coating, 29 adjustments LCD, 73 left position, 70 media sensors, 48 print engine darkness, 57 printhead pressure, 86 tear-off position, 58 toggle positioning, 85 applicator interface connector, 122 applicator port setting, 71 authentication type, 77 auto-calibration, 46 cable requirements, 25 calibration CALIBRATE button description, 10 media and ribbon sensor, 65 methods, 46 setting for head close, 69 setting for media power up, 69 CANCEL Button Description, 9 CANCEL
Index configuration label printing using CANCEL self test, 101 printing using List Setup command, 62 connect print engine to power source, 21 contact information, 3 continuous media described, 26 setting media type, 58 control prefix setting, 68 customer support, 3 D darkness setting, 57 data bits setting, 66 data cable requirements, 25 data ports, 115 data source communication interfaces, 115 connections, 23 date setting, 74 DB-9 to DB-25 connection, 120 default gateway, 77 default password, 56 delimiter
Index L memory specifications, 109 modem connection, 121 label length maximum setting, 60 label top printer cannot detect, 98 setting, 70 labels did not print, 97 language selection, 75 LCD messages adjust LCD settings, 73 error messages, 91 language selection, 75 Setup mode, 57 lights on front panel, 10 list settings all settings, 62 bar codes, 62 fonts, 62 formats, 62 images, 62 network, 62 setup, 62 loading media, 32 ribbon, 40 long calibration, 46 N network configuration label printing, 55 printing
Index print engine settings applicator port, 71 backfeed, 70 baud, 66 calibration methods, 46 control prefix, 68 data bits, 66 date, 74 delimiter character, 68 format convert, 74 format prefix, 68 head resistor, 71 host handshake, 66 idle display, 74 IP settings, 76 label top, 70 language, 75 LCD, 73 left position, 70 maximum label length, 60 media type, 58 network configuration label as baseline, 55 network ID, 67 parallel communications, 65 parity, 66 print darkness, 57 print method, 59 print server sett
Index self tests CANCEL, 101 communications diagnostics, 106 FEED, 103 FEED and PAUSE, 104 PAUSE, 102 Power-On Self Test (POST), 100 Sensor Profile calibration description, 47 procedure, 64 sensors adjustment, 48 calibration methods, 46 locations, 81 setting sensor type, 59 serial port pin configuration, 118 setting serial communications, 66 settings, 117 setup checklist, 14 Setup mode enter Setup mode, 52 exit Setup mode, 53 LCD messages, 57 passwords, 56 SETUP/EXIT Button Description, 9 shipping report d
Index Z Zebra Programming Language (ZPL II) specifications, 109 ZPL mode setting, 69 Zebra support, 3 148 170PAX4 User Guide 10/12/2004 57516L-001 Rev.
Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A. Telephone: +1 847.634.6700 Facsimile: +1 847.913.8766 Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone: +44 (0) 1494 472872 Facsimile: +44 (0) 1494 450103 Customer Order # 57516L-001 Manufacturer Part # 57516L-001 Rev. 1 © 2004 ZIH Corp.
