User guide

112 XiIIIPlus User Guide 13383L-001 Rev. 1 7/8/2004
Troubleshooting
Communications Problems
The printer fails to
calibrate or detect the top of
the label.
The printer was not calibrated
for the label being used.
Perform the calibration procedure in CANCEL
Self Test on page 114.
The printer is configured for
continuous media.
Set the media type to non-continuous media. See
Setting Media Type on page 58.
The driver or software
configuration is not set
correctly.
Driver or software settings produce ZPL
commands that can overwrite the printer
configuration. Check the driver or software
media-related setting.
Table 12 • Communications Problems (Continued)
Problem Possible Cause Recommended Solution