Specifications

32056L Rev. 2 12/4/01 105SL Maintenance Manual Page 3-15
TROUBLESHOOTING SECTION 3
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Should any problem be encountered which cannot be corrected with the aid of this manual,
immediately contact your distributor or the Zebra Technical Support department to minimize
downtime and/or assist in returning the equipment.
Misregistration/skips labels. Improper sensor type selected. Select proper sensor type through front panel
programming.
Misadjusted media sensors. Adjust media sensors.
Improper spindle tensions. Check and adjust spindle tension if
necessary.
Improper ZPL format. Correct ZPL format.
Misregistration and misprint of
1 to 3 labels.
Media was pulled when motor
was not moving.
Open and close the printhead so it calibrates
to find the label length.
Printer that is in rewind or
peel-off mode was powered ON
without media or backing
around rewind spindle.
Load media correctly for rewind or peel-off
mode.
Misadjusted media sensor. Place media sensor in proper position.
Vertical drift in top-of-form
registration.
A plus or minus 1 mm vertical
drift is allowable due to the
tolerances of the mechanical
parts and printer modes.
Use top position setting to reposition the
top-of-form.
Calibrate if excessive.
Label jam in rear area of the
printhead.
Upper media plate (snap plate)
needs cleaning.
Clean upper media plate (snap plate).
Print label feeds out and then
backfeeds immediately resting
under the printhead.
Printer set for cutter mode with
no cutter installed.
Set correct print mode.
Changes in parameter settings
did not take effect.
Parameters are set incorrectly. Cycle the power. Reload factory defaults.
Then, set parameters and save permanently.
If problem continues, there may
be a problem with main logic
board.
Replace the main logic board.
Missing LCD characters or
parts of characters.
LCD may need replacing. Run the Power-On Self Test and confirm that
LCD display is showing all characters.
ZPL was sent to printer, but not
recognized. Buffer light remains
ON or flashes.
Communications parameters
are incorrect.
Print a communications diagnostic label.
Check for format or overrun errors. Reset
communication parameters.
Prefix and delimiter characters
set in printer do not match the
ones used in ZPL.
Set the characters in the printer to match ZPL
format.
If problem continues, check the ZPL format
for changed ^CC, ^CT, and ^CD.
Zebra protocol is on. Set protocol = none.
Table 3-2. Troubleshooting (Continued)
SYMPTOM DIAGNOSIS ACTION