Specifications

Page 3-14 105SL Maintenance Manual 32056L Rev. 2 12/4/01
SECTION 3 TROUBLESHOOTING
Poor Print Quality. Darkness set too low. Reconfigure darkness setting.
Incorrect media and ribbon. Replace media and ribbon.
Printhead just replaced. Ensure printhead is installed properly with no
wires or debris caught underneath.
Printhead adjustments
incorrect.
Perform required adjustments.
Printhead resistance not
configured to proper value.
Reconfigure printhead resistance.
Truncated print, no print, or
feed button operates incorrectly
while using non-continuous
media.
Maximum label length
parameter set less than the
actual label length.
Set the correct label length.
Printer, that is in rewind or
peel-off mode, was powered on
without media or backing
around the rewind spindle.
Load media correctly for rewind or peel-off
mode.
Long tracks of missing print on
several labels.
Wrinkled ribbon. See wrinkled ribbon in this table.
Print element damaged. Replace printhead.
Fine gray lines on blank labels
at angles.
Wrinkled ribbon. See Wrinkled Ribbon in this table.
Wrinkled ribbon. Ribbon fed through machine
incorrectly.
Load ribbon correctly.
Incorrect darkness setting. Set darkness to the lowest setting possible
for good print quality.
Incorrect printhead pressure or
balance.
Set the pressure to the minimum needed.
Refer to the printhead balance adjustment
and printhead pressure adjustment
procedures.
Media not feeding properly; it is
walking from side to side.
Make sure the media is snug by adjusting the
media guide.
Strip plate needs adjusting. Perform adjustments.
Ribbon supply spindle tension
needs adjusting.
Perform adjustments.
Printhead needs realigning with
platen roller.
Perform adjustments.
Ribbon take-up spindle tension
needs adjusting.
Perform adjustments.
Three point mount for ribbon
supply spindle needs adjusting.
Perform adjustments.
Ribbon supply core slipping;
spindle blades need adjusting.
Perform adjustments.
Light printing or no printing on
the left or right side of the label.
Printhead needs balancing. Adjust balance. See printhead balance
adjustment procedures.
Table 3-2. Troubleshooting (Continued)
SYMPTOM DIAGNOSIS ACTION